We offer short term respite care as well as permanent care for both residential and nursing. .We will apply for NHS-funded Nursing Care (FNC) for all residents receiving nursing care and if awarded this will be deducted from your fees.
The Cotswold Home has a Review Score of 9.9 (9.858) out of 10, based on 27 reviews in the last 2 years. Over all time The Cotswold Home has 85 reviews.
Review from Miriam P (Respite Resident) published on 7 March 2025
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Review from c L (Daughter of Resident) published on 6 February 2025
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Review from Nigel J (Son of Resident) published on 21 November 2024
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Reply from Helen Grice, Operation Support Manager at The Cotswold Home
Thank you for taking the time to review the care that your Mum has received. All the staff work very hard to always deliver the highest standards and this review will be shared with them.
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Review from E P (Respite Resident) assisted by family/friend published on 27 September 2024
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Reply from Anna Boyes, Marketing Director at The Cotswold Home
Thank you for kindly taking the time to leave a review. I am so happy to hear that you had a good stay with us and we look forward to welcoming you back.
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Review from Janet B (Daughter of Resident) published on 1 July 2024
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Reply from Jessica Poyant, General Manager at The Cotswold Home
Mum is such a lovely character to have in the home, and gets involved in so much. Was a pleasure to see her involved in the potted perfected! Thank you for your review.
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Review from Sarah Y (Wife of Resident) published on 22 May 2024
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Reply from Jessica Poyant, General Manager at The Cotswold Home
It was such a pleasure having your husband join us, and I hope you enjoyed your rest too! Maybe we shall see you both in the future!
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Review from B S (Daughter of Resident) published on 20 May 2024
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Reply from Jessica Poyant, General Manager at The Cotswold Home
Thank you very much for your feedback and I am glad your mother has settled and is on the mend, it's been lovely to have her with us. Please do contact me if you have any questions/further feedback.
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Review from N P (Son of Resident) published on 3 April 2024
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Reply from Jessica Poyant, General Manager at The Cotswold Home
It has been a pleasure to be able to get to know your dad and help with his recovery. We look forward to seeing him in the future.
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Review from M R (Respite Resident) published on 29 February 2024
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Reply from Jessica Poyant, General Manager at The Cotswold Home
Thank you for your lovely comments. We look forward to hopefully seeing you again in the future.
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Review from A B (Respite Resident) published on 30 January 2024
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Reply from Jessica Poyant, General Manager at The Cotswold Home
Thank you for kindly taking the time to leave us a review. I am pleased to hear of your good experience and we hope to welcome you again at The Cotswold home.
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Review from N B (Resident) assisted by family/friend published on 24 January 2024
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Reply from Jessica Poyant, General Manager at The Cotswold Home
Thank you for your review and we are glad you like your home! We also enjoy you being here as a resident, brightening all our days and joining the activities.
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Review from Chris H (Son of Resident) published on 15 January 2024
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Reply from Jessica Poyant, General Manager at The Cotswold Home
Thank you for your review, it was an absolute pleasure to have your mum living with us at The Cotswold Home. She is missed muchly.
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Review from S J (Daughter of Resident) published on 19 December 2023
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Reply from Jessica Poyant, General Manager at The Cotswold Home
Thank you for your review - respite can be such a great experience when done correctly. Glad Dad got involved. See you both again soon.
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Review from K B (Respite Resident) published on 30 November 2023
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Reply from Jessica Poyant, General Manager at The Cotswold Home
Thank you for your review and we are sorry you did not find the bed comfortable. We hope you take care and in was a pleasure to have you join us.
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Review from C L (Son of Resident) published on 20 November 2023
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Reply from Jessica Poyant, General Manager at The Cotswold Home
Thank you very much for your kind words. We all look forward to your father joining us when he does come for his visits. I am glad you are reassured, that is exactly what we are here for.
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Review from Richard B (Son of Resident) published on 3 November 2023
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Reply from Jessica Poyant, General Manager at The Cotswold Home
What a heartfelt review, thank you so much. It was an absolute pleasure to have your mum here and I know the staff were equally as fond of her and her family. Thank you for your kind words.
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Review from Christopher R (Son of Resident) published on 27 October 2023
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Reply from Jessica Poyant, General Manager at The Cotswold Home
Thank you for your lovely words - and what a privilege it was for us to look after your mother all this time.
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Review from O B (Son of Resident) published on 11 October 2023
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Reply from Jessica Poyant, General Manager at The Cotswold Home
I am delighted we were able to help, and wow what a recovery dad has made! Thank you for your kind words.
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Review from E B (Wife of Resident) published on 4 October 2023
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Reply from Jessica Poyant, General Manager at The Cotswold Home
We are privileged to be with you on your journey and I am glad you are able to rest for the short breaks.
Thank you for your kind words.
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Review from J H (Respite Resident) published on 7 September 2023
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Reply from Jessica Poyant, General Manager at The Cotswold Home
I am so glad you were able to join us in our celebrations, and it is lovely to have you back with us as a permanent resident.
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The Review Score of 9.9 (9.858) out of 10 for The Cotswold Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.858 for The Cotswold Home is calculated as follows: ( (273 Excellents x 5) + (32 Goods x 4) + (4 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 310 Ratings = 4.858
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Cotswold Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 27 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 20 Sep 2019
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Job Title: General Manager
Jessica has worked for Elizabeth Finn for 11 years, during this time she also trained in the NHS and is a qualified Mental Health nurse. Her extensive experience of working with learning disabilities and severe mental health illnesses has meant she brings her calming therapeutic relationship skills to her passion for elderly care.
Jessica gets her job satisfaction from encouraging freedom of choice and delivering and promoting person-centred care.