The Cotswold Home

Woodside Drive, Bradwell Grove, Burford OX18 4XA
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9.9 85 Reviews
  • The Cotswold Home, Burford
The Cotswold Home is a traditional property not far from Burford, where residents can enjoy exceptional residential, nursing and palliative care with short stay and respite care options. This award-winning home combines comfortable interiors and picturesque surroundings. Purpose-built, it has fifty one en-suite rooms and views over the landscaped gardens adding to customer satisfaction and enjoyment. Nestled in the heart of the Gloucestershire countryside, The Cotswold Home is an idyllic retreat offering spacious, tastefully decorated rooms, additional lounges , relaxation and dining areas and a peaceful and nurturing environment. Surrounded by picturesque gardens and courtyards, residents can enjoy nature’s beauty from the comfort of the home or while exploring the serene grounds. The Cotswold Home fosters a warm community spirit, with activities ranging from creative workshops, exercise classes, visiting entertainers and musicians, celebratory meals to seasonal events and garden parties. Mealtimes are a highlight, with freshly prepared dishes crafted from local ingredients, served in the elegant dining room or private areas as preferred.

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Care Provided by The Cotswold Home

  • Primary Care Categories
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 51 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • AIDS/HIV
  • Asperger Syndrome
  • Autism/ASD
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Jessica Walter (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (51)
    • Single Rooms with ensuite Wet Room (51)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for The Cotswold Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,600
    • Self-Funded Nursing Care from £2,200
    • RESPITE Self-Funded Residential Care from £1,700
    • RESPITE Self-Funded Nursing Care from £2,300

  • We offer short term respite care as well as permanent care for both residential and nursing. .We will apply for NHS-funded Nursing Care (FNC) for all residents receiving nursing care and if awarded this will be deducted from your fees.
  • (these prices are only a guideline, please contact The Cotswold Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

The Cotswold Home Reviews (85)

Total of 85, showing 61-80
9.9

The Cotswold Home has a Review Score of 9.9 (9.858) out of 10, based on 27 reviews in the last 2 years. Over all time The Cotswold Home has 85 reviews.

Overall Experience

  • 75
  • 9
  • 0
  • 0
  • 1

Date Published

85
3
7
27
58

Review from Leslie R (Son of Resident) published on 13 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent her last few weeks at The Cotswold Home. Although she proved a difficult case, she was always treated with care and respect, and because of this, her last weeks of life were made much easier. The newsletters from the Home were always helpful, and we (the family) are most grateful to
the manager and the team at Cotswold Home for looking after our Mum and making the last few weeks of her life as pleasant as possible. We are equally grateful for the care lavished on our Dad, who is also a resident and is in relatively good health. I phone him every Sunday, and he never has a negative word to say. I warmly recommend The Cotswold Home to anyone with elderly relations who need caring for.

Reply from Helen Adams, General Manager at The Cotswold Home

I would never class your Mother a difficult case, she was unique and we miss her character and smiles. Thank you for your lovely words to myself and the team here; it is how I want us to appear, one team.


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Review from R S (Daughter of Resident) published on 25 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a fantastic home - amazing staff, and a very caring atmosphere. It feels homely, the food is good and the gardens are lovely. It’s a big step when loved ones move into residential care, but I’ve no doubt at all that this is the best possible home my dad could be in.

Reply from Helen Adams, General Manager at The Cotswold Home

Thank you for your feedback about the team and the environment here at The Cotswold Home, it is much appreciated.


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Review from Janet B (Daughter of Resident) published on 1 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted as a full-time resident after a life-threatening illness and a hospital stay, aged 94. Gradually, her health and mobility improved so much that several months later, she was able to return to her own home where she now had a live-in carer. She was wonderfully cared for by everyone
at the Cotswold Home and she and all her family are hugely grateful.

Reply from Catherine Lines, General Manager at The Cotswold Home

Thank you for your review we get so much pleasure seeing our residents able to return to independent living.


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Review from F R F (Respite Resident) published on 18 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was most impressed with the Elizabeth Finn Care Home at Bradwell Grove. The staff were all excellent and very kind and helpful. The home is well run, the accomodation comfortable and there is a nice atmosphere.
The food is good and also the entertainment. The garden is pleasant and well kept.
I
would have no hesitation in recommending the home to relations or friends.

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Review from G G (Respite Resident) assisted by family/friend published on 9 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience was very good except for the lack of regular (i.e. daily) showers. Response times to calls for assistance were generally slow.

Reply from Catherine Lines, General Manager at The Cotswold Home

Thank you for your comments. We have addressed the access to daily showers with improvements made to all of the lower floor bathing areas. Call bells times are checked daily for response times and extended waits are investigated on an individual basis and the extended waits are usually as a result of care staff prioritising with emergency responses or sicker, frailer residents requiring more than one member of staff to deliver safe effective care.


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Review from J B (Wife of Resident) published on 9 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly reception and all numerous staff.
Stayed for a week of "respite" and enjoyed good food and conversation at meals and pleasant view of a green landscape. As a first experience, (although 87 years old), it was entirely positive.
He is determined to do as much as he can for himself but
very friendly and accessible staff always there to help.

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Review from Sarah W (Daughter of Resident) published on 1 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After falling an breaking her pelvis my mother was discharged from hospital into the wonderfully caring, compassionate and supportive environment of The Cotswold Home. Following intensive physiotherapy, she regained her mobility and continued enjoying all the comfort and benefits the home was able to
offer until her long and happy life ended just before Christmas.

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Review from F M (Godmother of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Exceptionally caring diplomatic staff. Beautifully designed and furnished building.

Reply from C Lines, General Manager at The Cotswold Home

Thank you for your review, I am very appreciative of your comments.


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Review from J C (Sister of Resident) published on 26 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister initially came to the home for respite. Her life changed dramatically when she had a urine infection. She then became a resident. For the next two years, she was so well cared for from the nursing staff who looked after her with such kindness, to the other carers who cared for her social life.
Everything was so well thought about from daily newspapers, hairdresser and even manicures. The responsibility of getting it right for your nearest is great, but I can honestly say I can only feel grateful to the home for making years special.

Reply from Catherine Lines, General Manager at The Cotswold Home

Thank you very much for your comments it was a pleasure to look after your sister.


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Review from S M (Daughter of Resident) published on 1 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the initial phone call, I felt relief that someone was there to help. They worked quickly and efficiently to help get Mum out of hospital and into their beautiful home. We knew we were looking at Palliative care for a short period of time but they made Mum's last week a calming and peaceful experience.
Everyone was so helpful and understanding. It is just a shame Mum didn't have longer to enjoy her surroundings.

Reply from C Lines, General Manager at The Cotswold Home

Thank you for your comments, I am glad your mother was able to feel comfortable with us during her end of life.


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Review from June E (Resident) published on 23 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very fortunate and privileged to be able to visit the Cotswold Home for two weeks respite care recently.


I was more than satisfied with the level of care I received, and the beautiful surroundings both inside and out.


Every effort is made to ensure the comfort and safety of their service

users.

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Review from G B (Wife of Resident) published on 16 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Cotswold Home accepted my husband for care at very short notice, he being in hospital, able to leave but no care package in place. I cannot express my admiration for the standard of care and all the staff which was, and are, excellent.
He returned home "100% better" in his words and was very happy
there, so much so that he is happily returning for 2 weeks respite care in June which gives me 100% peace of mind. For him to go there was the best decision I have made on his behalf.

Reply from Catherine Lines, General Manager at The Cotswold Home

Thank you for your positive comments.


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Review from A L (Son of Resident) published on 13 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Cotswold Home is an outstanding care and nursing service. I would have no hesitation in making an unreserved recommendation. Staff turnover is non-existent, management are proactive and the atmosphere is calm, peaceful and contented. Anyone who is able to be a resident of the Cotswold Home is immensely
privileged!

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Review from P C R (Daughter of Resident) published on 17 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had limited mobility but was encouraged to participate in many activities, the occasional outing and made friends at the dining table! She appreciated the excellent facilities. Gradually the physical abilities declined until she required full nursing care. This was well-planned and executed
with medical input as necessary. Her choice of pureed food and thickened drinks were always nicely presented and given right to the end. She retained her mental faculties and astute perception, enjoying conversations with staff sharing knowledge and life's ups and downs. She was fortunate to have a light sunny room looking into the orchard and country fields beyond - good bird watching over the years. The Cotswold Home became her home and the little oasis of calm for us as a family to visit and spend time, with support from us as well as her.

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Review from J C (Daughter of Resident) published on 13 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel the home is comfortable but on entry it is more like a hotel - reception area and dining room in particular. My father's room appeared to be smaller than some of the others but maybe that was his choice. I feel that fresh flowers in the public areas should be provided by the home and not the
resident's families who are given a very small budget to work with.

Reply from Catherine Lines, Manager at The Cotswold Home

Thank you for this lovely review. We have recently refurbished our reception area to incorporate a lounge area for residents and visitors as this was something they requested. We have been very distinct in our furnishing choice to ensure we use local designs.
We are very fortunate that our Gloucester Committee have always had volunteers who come into the home and assist us with our flowers in the public area for which a budget is supplied. The floral displays are beautiful and the residents love having fresh flowers on their tables at lunch.


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Review from G S (Resident) published on 7 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had 10 days respite care and found it a very agreeable time. The staff were most attentive and kind and gave one the feeling of being very safe. The food was very good and very varied. I did find the bed and chair in my room rather uncomfortable but we always like our own beds.
I would recommend
the home to anyone as the standard of care is extremely high.

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Review from N L B (Son of Resident) published on 6 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent established where my late mother was cared for superbly. I would recommend The Cotswold Home without hesitation.

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Review from Vivienne B (Sister of Resident) published on 21 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was diagnosed with terminal bowel cancer aged 80 and decided she wished to be looked after in a home for her final months. The Cotswold Home has been outstanding in every way. The staff have been particularly caring and sympathetic to her needs, and when the end came they could not have done
more to try and make her comfortable.

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Review from Catherine W (Cousin of Resident) published on 13 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin was a resident for about ten years. We chose the home together after a long search and decided that this was a place to suit my cousin. It was built for purpose and had pleasant seating areas where residents could get together in small groups for coffee and talk and no large sitting room with
TV where all were expected to gather!
Alternatively one could be alone in ones room or join in various group activities. The staff were very friendly, but treated residents and individuals. Later in life there were trained nurses to care for the very disabled. Exceptionally kind and loving care when my cousin died.

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Review from Jacqui P (Daughter of Resident) published on 11 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to Cotswold House in 2010. She received excellent and sensitive care having been recently widowed. She thrived in this new and wonderful environment until 2015 when she became less able, her mobility and sight was deteriorating and was needing extra nursing care.
This was organised and
sensitively attended to. She was happy with the extra care given and feel very secure. It was explained to her that this was her home and where she would stay until the end. It was a wonderful experience, beautifully administered by all the team of nurses and carers, cleaners, maintenance/gardening team. Bless them all. x

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Current Review Score: 9.9 (9.858)

Overview of Review Score

The Review Score of 9.9 (9.858) out of 10 for The Cotswold Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.858 for The Cotswold Home is calculated as follows: ( (273 Excellents x 5) + (32 Goods x 4) + (4 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 310 Ratings = 4.858

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Cotswold Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Sep 2019

Overall
Outstanding

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Jessica

Jessica Poyant

Job Title: General Manager

Jessica has worked for Elizabeth Finn for 11 years, during this time she also trained in the NHS and is a qualified Mental Health nurse. Her extensive experience of working with learning disabilities and severe mental health illnesses has meant she brings her calming therapeutic relationship skills to her passion for elderly care.


Jessica gets her job satisfaction from encouraging freedom of choice and delivering and promoting person-centred care.