Ferendune Court

Ash Close, Faringdon SN7 8ER
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9.7 73 Reviews
  • Ferendune Court, Faringdon
Anchor’s Ferendune Court, in Faringdon, is a purpose-built home supporting up to 48 older people to live a comfortable lifestyle, as well as specialising in dementia care.

Ferendune Court continues to welcome new residents for a range of residential care services, including convalescence care, respite care, trial stays, and long term care for those who require help with their care. Some rooms are larger and include a kitchenette and living space, in addition to en suite facilities.

The care team gets to know customers and works with them to organise stimulating activities according to their interests, both in the care home as well as in the local community.

Individual needs are regularly assessed to ensure their care plans meet their lifestyle requirements. Meals are cooked fresh and from locally sourced and seasonal ingredients where possible by highly trained chefs and kitchen staff.

Anchor is one of England’s largest providers of housing and care for those over 55 years of age and has almost 60 years’ experience as a not-for-profit provider of services to older people.

Anchor reinvests the money made into its retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customers’ expectations.

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Care Provided by Ferendune Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care

Good to Know

  • Person in charge
  • Samantha Bell (Manager)
  • Admission Criteria
    • Please contact Ferendune Court directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (44)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (36)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Ferendune Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,469
    • Self-Funded Residential Dementia Care from £1,469
    • RESPITE Self-Funded Residential Care from £1,469
    • RESPITE Self-Funded Residential Dementia Care from £1,469

  • Colleagues at Ferendune Court will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Ferendune Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Ferendune Court.


  • Parking

  • Onsite parking is available, including disabled spaces.


Ferendune Court Reviews (73)

Total of 73, showing 1-20
9.7

Ferendune Court has a Review Score of 9.7 (9.746) out of 10, based on 30 reviews in the last 2 years. Over all time Ferendune Court has 73 reviews.

Overall Experience

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Date Published

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Review from Patricia C (Wife of Resident) published on 14 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner spent a week in respite care and we both found the management and staff helpful, kind and attentive and would not hesitate to recommend Ferundune. Visiting relatives were always treated with kindness and hospitality.

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Review from P B (Son of Resident) published on 7 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very welcoming and helpful.
Clean and tidy environment.
Feel happy my dad is here being very well looked after.
Very happy with the room.

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Review from M B (Daughter-in-law of Resident) published on 7 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful care home.
Staff very caring and helpful - nothing too much trouble.
Great activities for the residents.
Food well cooked and presented.
Very well run home.

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Review from I M (Husband of Resident) published on 24 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of Ferendune Court during my wife's 15 month stay has always been excellent. The care and love shown to her by all the staff especially in her final weeks and days was exceptional. Looking after residents with dementia is challenging and I was impressed by the cheerful and supportive way
my wife was cared for. I could not have wished for a more peaceful environment for her.

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Review from John T (Son of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum, has now been in Ferendune Court care home for 13 months. My knowledge and experience of care homes was very limited prior to mum going in, so whilst I took a while to get used to the workings of the home mum settled in immediately. Given there are many individuals with different care needs in the
home, from my observations and dealings with many of the carers over the last 13 months they do a remarkable job of making residents feel special and in keeping them involved (There really are many activities ). The kindness, care and patience mum has received puts my mind at rest that her last years will be as good as they could be, so a big thank you to everybody involved at Ferendune.

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Review from Rebecca R (Daughter of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has dementia and has been struggling with mobility. My mother was his sole carer at home and his health declined very quickly. I have been so impressed with all the staff at Ferendune. Initial conversations about respite care were efficient and sensitive. When my father could no longer be
looked after at home all the assessments were completed and he went into care at a crucial moment. The thought and care I have seen on every visit, with every email has been amazing. I cannot thank the staff enough.

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Review from M D (Daughter of Resident) published on 15 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father hasn't been there long but so far all seems fantastic. His flat is lovely and has all that he needs, he is happy with the food and love that he is always offered a drink or snack. There always seem lots for them to do which is nice to see.

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Review from L C (Daughter of Resident) published on 5 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is extremely well looked after at Ferendune Court Care Home. She has dementia. The staff are friendly and welcoming, many of whom are local and have been working at the home for many years. They make every effort to get to know my mother and provide the best care in a happy environment. We
are very happy with the home we have chosen.

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Review from Kerry M (Daughter of Resident) published on 4 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What an extraordinary and wonderful place, the staff are truly exceptional, they are all very warm, friendly and genuinely engaged in the residents' lives, and do all they can to ensure they are happy, content and well taken care of, it's a joy to visit my 80-year-old mom here. She is always well-kept,
clean and showered, well dressed, and her apartment is always immaculately clean, she is well looked after with the many teatimes, and delicious meals brought to her room. We all enjoyed the recent open day, where mom happily sat and watched the live music, raffles, and BBQ, and even joined the Conga Line. Thank you so very much to all of the wonderful staff, mom's happiness means the world to us.

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Review from C T (Daughter of Resident) published on 4 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is early days for my dad. Everyone is kind and courteous to him. He is finding his way around and it is never too much trouble for the staff to listen and talk through anything you want to discuss.

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Review from Sarah S (Daughter of Resident) published on 28 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Ferendune Court for 8 months now, and we are very happy with her care, and with all aspects of the care home.
We have had a couple of family meals there (the latest one was yesterday, with 6 of us joining my mum for lunch) and we have been made very welcome. The staff have been
so kind and efficient in organising rooms and tables for us. Also, the meals have been delicious.

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Review from Raymond B (Husband of Resident) published on 22 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was discharged from the hospital to a placement at Ferendune in July. When she arrived she had severe mobility issues. Within a week with the help and encouragement from the carers she was walking around with very little help. As well as the in-house activities she is regularly taken out for
coffee mornings and has been to the seaside. I couldn't wish for better care and knowing that she has settled well into a safe environment is a great comfort to me. The management and administration are excellent.

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Review from James M (Son of Resident) published on 5 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We as a family believe Mum is in a very good place, staff brilliant, room good, enjoys all activities and all her excursions. The meals are very good and varied. Mum is always clean and well-dressed. We are very pleased we chose your residence, thank you all staff.

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Review from C C (Daughter of Resident) published on 3 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

As a family, we are pleased that mum is now in a safe environment and all her care needs are catered for. The staff are always friendly and very professional.
Mum is the happiest we have seen her for many years since moving into the Care Home.

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Review from Heather W (Daughter of Resident) published on 3 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been living at Ferendune Court for a couple of years now. She is very happy there and is looked after very well. The home is very clean, tidy and welcoming, I am also informed of any health concerns immediately by the caring and friendly staff there, my mum enjoys all the activities and outings
that are arranged by the home, and the food there is of good quality and she can choose which she prefers to eat they have sample plates from which the residents can see which meal they would like, this is a brilliant idea as it gives everyone a choice of food because they can see what they are eating! My mum has settled into care very well and because she is in an area she knows makes it even better. It is very reassuring to know that my mum is looked after and cared for so well, and would not hesitate to recommend Ferendune Court.

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Review from Judith C (Daughter of Resident) published on 2 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fabulous, kind, professional, and thoughtful care. Mum was at Ferendune Court for about 15 months, and her care was exemplary from the minute she arrived there right up to the moment of her death at the end of February. I couldn’t have wished for more.

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Review from Jane W (Daughter of Resident) published on 12 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has enjoyed her stay. Everybody ie; staff, have been so lovely.
Thank you so much, hope to see you again soon.

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Review from C N (Son of Resident) published on 12 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My mum was only at Ferendune Court for 3 weeks before she died. What would have helped the family was:
1. Being provided with clear written details of what was provided by the care home and what needs to be provided by the family such as teatowels, blanket sheets and incontinence pads. Most information
was given verbally and you can't always remember it when organising a person into a care home.
2. Daily call from the care home each day for the first week or so to say how she is settling in! It was always the family calling the care home!

Reply from Samantha Bell, Manager at Ferendune Court

Thank you for taking the time to complete a carehome.co.uk review for Ferendune Court, where your feedback is very important to us. We aim to complete a comprehensive pre-admission discussion, where we outline all aspects of our admission process and discuss what to bring in to support your loved one. We apologise if you felt that you needed more clarity after our discussions. From now on we will document at the time of assessment what is said to family/residents about suggested personal items to help you move in. We are happy to make daily calls to our resident’s loved ones if requested. We have an open-door policy and welcome the opportunity to discuss all aspects of our care at a mutually convenient time.


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Review from Alex B (Daughter of Resident) published on 16 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved our mum here from another care home and the difference is unbelievable. Every member of staff we come across is not only lovely but so helpful to us and mum. The senior staff are so informative and know every aspect of mum's care without having to check! Mum has dementia so for us as a family
it’s been hell, Ferendune has changed all that and we’ve gone back to being her children and not her carers. All the feelings that go with having a family member with Dementia guilt, worry, upset I could go on have been taken away by the amazing staff that care for mum and also extend that to us!

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Review from Shirley R (Wife of Resident) published on 18 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nursing homes were very new to us. We have been welcomed by all the staff and helped through this very difficult time.
I love the honesty when we have approached staff and management alike. It is a benefit to me that I live locally and can visit my husband any time of day. Thank you Ferendune.

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Current Review Score: 9.7 (9.746)

Overview of Review Score

The Review Score of 9.7 (9.746) out of 10 for Ferendune Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.746 for Ferendune Court is calculated as follows: ( (275 Excellents x 5) + (64 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 351 Ratings = 4.746

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ferendune Court is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Oct 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 03 Mar 2025

We currently have two vacancies for care. Please contact Ferendune Court directly for more details.


Awards / Recognitions (2)

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Frequently Asked Questions about Ferendune Court

What types of Care is Ferendune Court registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ferendune Court provide?

Convalescent Care is an additional type of care provided.

How many Rooms does Ferendune Court have?

There are 44 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Ferendune Court?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Ferendune Court to the centre of Faringdon?

0.1 mile(s) as the crow flies, distance by road may be significantly further.