Ferendune Court

Ash Close, Faringdon SN7 8ER
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9.7 73 Reviews
  • Ferendune Court, Faringdon
Anchor’s Ferendune Court, in Faringdon, is a purpose-built home supporting up to 48 older people to live a comfortable lifestyle, as well as specialising in dementia care.

Ferendune Court continues to welcome new residents for a range of residential care services, including convalescence care, respite care, trial stays, and long term care for those who require help with their care. Some rooms are larger and include a kitchenette and living space, in addition to en suite facilities.

The care team gets to know customers and works with them to organise stimulating activities according to their interests, both in the care home as well as in the local community.

Individual needs are regularly assessed to ensure their care plans meet their lifestyle requirements. Meals are cooked fresh and from locally sourced and seasonal ingredients where possible by highly trained chefs and kitchen staff.

Anchor is one of England’s largest providers of housing and care for those over 55 years of age and has almost 60 years’ experience as a not-for-profit provider of services to older people.

Anchor reinvests the money made into its retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customers’ expectations.

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Care Provided by Ferendune Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care

Good to Know

  • Person in charge
  • Samantha Bell (Manager)
  • Admission Criteria
    • Please contact Ferendune Court directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (44)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (36)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Ferendune Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,469
    • Self-Funded Residential Dementia Care from £1,469
    • RESPITE Self-Funded Residential Care from £1,469
    • RESPITE Self-Funded Residential Dementia Care from £1,469

  • Colleagues at Ferendune Court will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Ferendune Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Ferendune Court.


  • Parking

  • Onsite parking is available, including disabled spaces.


Ferendune Court Reviews (73)

Total of 73, showing 21-40
9.7

Ferendune Court has a Review Score of 9.7 (9.737) out of 10, based on 29 reviews in the last 2 years. Over all time Ferendune Court has 73 reviews.

Overall Experience

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  • 18
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Date Published

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Review from John N (Friend of Resident) published on 11 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have a friend who has been in Ferendune Court for a considerable time and she has received nothing but the best care at all times. I always find the staff friendly, helpful and always willing to help. I have nothing but full respect for all of them.

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Review from Anna V (Daughter of Resident) published on 8 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum relocated to Ferendune Court following a very unsatisfactory experience at another care home. I have to say that my fears were quickly allayed. Mum has settled in so well, is much more interactive. She enjoys taking part in the activities. The staff, all of whom are permanent staff (no agency)
are so kind and caring.

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Review from B S (Son-in-law of Resident) published on 22 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As far as I am aware, my mother-in-law is being well looked after at Ferendune Court. Her daughter has informed me that her care is excellent. There is not much more I am able to add as I have only been to the home on two occasions.

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Review from Jennifer W (Daughter of Resident) published on 21 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ferendune is the most wonderful care home I have ever visited. It is happy. The staff genuinely care about the residents. They are kind and patient and full of smiles. It was wonderfully reassuring to see how they care for my mum. The food is of good quality and the staff are thoughtful in how they
present it. Because some residents have memory difficulties, the staff put a sample of each of the menu items on a plate and when they ask residents what they would like to eat, they show them the example items on the plate so they can easily select their choice (rather than relying on their memory to guide their decision-making). Everything at Ferendune is thoughtfully done, many wonderful activities for residents to join in and it is located in a beautiful part of England. Thank you, Ferendune, with my whole heart. It is devastating when loved ones cognitively decline and knowing that they are being respectfully and kindly looked after is a gift during such a tender time.

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Review from Sally T (Wife of Resident) published on 17 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been a resident in Ferendune Court for the last six months, during this time every effort has been made to help him settle in. I have found all members of staff to be kind and patient, often in challenging circumstances. They have always answered any of my queries or questions about my
husband's care and made sure I am aware of any problems. Every effort is made to have weekly activities for all residents, as well as outings. Visitors are welcome at any time, which makes it easier for people to visit. On my personal experience I would recommend Ferendune Court to anyone.

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Review from Margaret R (Daughter of Resident) published on 16 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ferundune continues to surpass the expectations of care that they give to my father. He’s never been more healthy, happy and content.
Ferundune is his home and he doesn’t want to be anywhere else. This is an extremely happy home for all of its residents.
The staff are all so efficient, friendly and
caring and nothing is too much trouble for them. Ferundune is 100% perfect from our perspective.

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Review from Cerie P (Daughter of Resident) published on 16 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother recently moved to Ferendune from a private care home that was on the face of it better rated. However, looks can be deceiving! The standard of care offered is far superior. The staff are responsive and attentive, supporting us with any concerns we have with compassion and kindness.

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Review from Sophie M (Daughter of Resident) published on 17 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother recently used Ferendune Court for a brief 10 night Respite Stay. Having this being my Mothers first respite placement, we were both nervous and unsure as to what to expect, however we needn't have worried as from arranging an informal visit prior right until discharge, everything was handled
with professionalism, compassion and efficiency. The staff were so lovely, always welcoming and approachable.
Mum settled in with ease and enjoyed spending time with all service users, not just those who have a residency on the top "open" floor.
The activities were varied and she really benefitted from being kept busy! She would gladly come back again. We will certainly be booking another respite stay again in the near future.

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Review from R W (Son-in-law of Resident) published on 28 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As with most people, I guess we were nervous about using a care home as we had never done, so although the experience over the last two years at Ferundune Court has been nothing but positive. This is despite a substantial period affected by Covid restrictions. Always welcoming, and we felt our relative
was being well cared for at all times. Plus, the weekly newsletter was welcome to get an insight into the many, many activities arranged by the staff for the residents. Recommended.

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Review from Elizabeth B (Daughter-in-law of Resident) published on 20 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really happy with how my mother has settled in and joined in with activities, enjoy seeing the pictures of all residents joining in. The staff and facilities are excellent.

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Review from M P (Daughter of Resident) published on 24 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are helpful and friendly and Lovely and warm all the time. Mum looked after and very clean, mum is happy. Her washing is done and back quickly. the family are happy mum is happy.

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Review from D S (Son of Resident) published on 20 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed with the standard of care and the facilities available. Lots of activities to keep the residents stimulated. Staff are very attentive and 'go the extra mile' to be helpful and supportive. Food is of good quality and there is a choice available to suit all tastes. The management is constantly
seeking improvement opportunities and welcomes feedback.

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Review from Simon P (Son of Resident) published on 22 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so delighted to see how well our loved one has settled into life at Ferendune Court. From their first day back in August until now we have seen their health, mind and physical fitness improve. This is all down to the staff and the care they have provided. Nothing has been too much for the staff
and they have gone well beyond our expectations. We were able to decorate the room so that it felt like home and the communal areas are always clean and tidy. A massive thank you to all those involved in making this such a smooth transition.

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Review from Caroline C (Daughter of Resident) published on 7 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad has just returned to Ferendune Court following a hip operation and all the staff were so warm and welcoming to dad on his return. The day he arrived was his birthday and they had even baked him a lovely cake. When leaving dad after a visit I always feel happy and completely at ease that he is being
looked after and treated with dignity by all the staff.

Reply from Alana Hayden, Deputy Manager at Ferendune Court

Thank you for taking the time to review Ferendune Court and we are pleased you rate our care/support as excellent. Thank you for your kind feedback regarding our care, which I will make sure everyone is aware of. We enjoy celebrating special occasions with our residents and their loved ones and we are here to provide support and answer any questions regarding our care.


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Review from Sue R (Daughter of Resident) published on 17 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing facilities, rooms, activities, staff etc. I would highly recommend this care home, it's clean, tidy and has a friendly welcoming atmosphere. The staff are professional, friendly and caring and will help with anything they can.

Reply from Alana Hayden, Deputy Manager at Ferendune Court

Thank you for taking the time to review Ferendune Court and we are pleased you rate our home excellent in all areas. We really appreciate your wonderful feedback regarding our care team and our home, which I will pass on to everyone. We work hard to make sure day to day life for our residents is as they wish and that our care is individually tailored to each person living at Ferendune Court.


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Review from Anne R (Day Care) published on 5 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been here for 18-months now and is very happy. She would like to have more activities to do. She loves the staff, who are very kind to her and make her happy.

Reply from Alison Grimshaw, Manager at Ferendune Court

Thank you for taking the time to review Ferendune Court, and we are pleased that you rate our overall experience as excellent. Thank you for your lovely comments regarding our team, which I will pass on. We have worked closely with your mum to support her with individual activities that she enjoys. We also have a daily, weekly and monthly activity programme, which is created with our resident's input.


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Review from Kathryn O (Daughter-in-law of Resident) published on 20 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot praise the wonderful staff enough at Ferendune. We had to find emergency respite for my mother in law who has dementia and was wandering. The team have gone above and beyond to help us as a family and we know that she is being so well looked after. They are now supporting Father in law to
move in as he is missing her and although his needs are very different they’ve been so accommodating. All of the staff have made a very difficult situation so much easier! Thank you to each and everyone one of you.

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Review from Julie F (Daughter of Resident) published on 13 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Really impressed with the professionalism of all the staff team at Ferundune Court, very well run by the management and admin teams; excellent team leaders coordinating the shifts, very friendly and efficient carers, thoughtful and considerate housekeepers, plus home-cooked food every day. Furthermore,
family members have also received very good support during difficult and testing circumstances. Thank you very much!

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Review from T T (Son of Resident) published on 7 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in Ferendune for four and a half years (together with my father for half a year). She suffered from dementia and so was on the dementia floor. All the staff were very caring and patient with her. From time to time her dementia made it difficult for her to come to terms with being in a
home but most of the time she was happy and socialised well with the other residents. The home provides a lot of activities and events despite the limitations posed by the Covid lockdowns. She died while the visiting restrictions were in place but the staff were very helpful and we were able to see her the day before she went.

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Review from Caroline (Daughter of Resident) published on 22 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father just wanted to go home after months of hospitalisation, but wasn’t physically or mentally strong enough. He then had a short stay in another residential home, an NHS covid funded bed, where he was very unhappy and things got no better. Ferendune were incredibly responsive in helping us find
a better solution and planning a quick transfer out. The team at Ferendune helped him to gain strength and give me the time and confidence to make a return home possible. The care provided was excellent - he gained much-needed weight and became less confused. He was far happier and improved enough for me to get him home. He is really grateful for everything and so are we.

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Current Review Score: 9.7 (9.737)

Overview of Review Score

The Review Score of 9.7 (9.737) out of 10 for Ferendune Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.737 for Ferendune Court is calculated as follows: ( (263 Excellents x 5) + (64 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 339 Ratings = 4.737

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ferendune Court is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Oct 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 03 Mar 2025

We currently have two vacancies for care. Please contact Ferendune Court directly for more details.


Awards / Recognitions (2)

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