Ferendune Court

Ash Close, Faringdon SN7 8ER
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9.7 73 Reviews
  • Ferendune Court, Faringdon
Anchor’s Ferendune Court, in Faringdon, is a purpose-built home supporting up to 48 older people to live a comfortable lifestyle, as well as specialising in dementia care.

Ferendune Court continues to welcome new residents for a range of residential care services, including convalescence care, respite care, trial stays, and long term care for those who require help with their care. Some rooms are larger and include a kitchenette and living space, in addition to en suite facilities.

The care team gets to know customers and works with them to organise stimulating activities according to their interests, both in the care home as well as in the local community.

Individual needs are regularly assessed to ensure their care plans meet their lifestyle requirements. Meals are cooked fresh and from locally sourced and seasonal ingredients where possible by highly trained chefs and kitchen staff.

Anchor is one of England’s largest providers of housing and care for those over 55 years of age and has almost 60 years’ experience as a not-for-profit provider of services to older people.

Anchor reinvests the money made into its retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customers’ expectations.

Show Ferendune Court on the Map

Care Provided by Ferendune Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care

Good to Know

  • Person in charge
  • Samantha Bell (Manager)
  • Admission Criteria
    • Please contact Ferendune Court directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (44)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (36)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Ferendune Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,469
    • Self-Funded Residential Dementia Care from £1,469
    • RESPITE Self-Funded Residential Care from £1,469
    • RESPITE Self-Funded Residential Dementia Care from £1,469

  • Colleagues at Ferendune Court will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Ferendune Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Ferendune Court.


  • Parking

  • Onsite parking is available, including disabled spaces.


Ferendune Court Reviews (73)

Total of 73, showing 41-60
9.7

Ferendune Court has a Review Score of 9.7 (9.737) out of 10, based on 29 reviews in the last 2 years. Over all time Ferendune Court has 73 reviews.

Overall Experience

  • 53
  • 18
  • 2
  • 0
  • 0

Date Published

73
8
16
29
44

Review from Alex G (Son of Resident) published on 22 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having moved from Chichester to Stroud I wanted to move Mum closer to us. Mum had been in an Anchor home in Chichester for 3 years and we were very happy with the way Mum was treated and cared for there, so I chose the home in the same group that was closest to us. Fenendune Court and the previous home
were most helpful in arranging the transfer and enabling me to move Mum. I am particularly grateful for this as Mum's dementia was quite advanced at the time of the transfer.
Due to Covid we're not able to dress her room as a family, but the home did a great job of settling her in and did the room nicely. They were excellent in all aspects of her care throughout her stay and made every effort to facilitate visits and contacts despite the restrictions. The care team have a great attitude and are dedicated friendly and helpful. I have no hesitation in recommending Fenendune Court and the Anchor group as our experience has been very positive!

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Review from F R (Daughter of Resident) published on 23 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have not seen my mum since the beginning of lockdown as I work in a high risk environment; however, communication with the care home has been very good and I have no concerns that she is being looked after by capable, caring staff.

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Review from A H (Son of Resident) published on 20 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On the whole, mum is looked after well. The staff are polite and friendly, my mum is settled in well and thinks of this care home as her home. The only negative response I have is communication during these trying times with covid, visiting can be difficult. Better updates from the home would help.
Have mentioned this last point to a member of staff.

Reply from Alison Grimshaw, Manager at Ferendune Court

Thank you for taking the time to review Ferendune Court and we are pleased that you rate our overall standard as very good. We have followed government guidelines in relation to our visiting policy to ensure the safety of visitors, our residents and our staff. We are in the process of finalising arrangements for indoor visits and we will update you regarding these.


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Review from Sarah H (Daughter of Resident) published on 7 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went to Ferendune in a crisis when the deterioration in her Alzheimer’s had caused her to become unsafe at home, and trying to care for her and ensure her safety became impossible. No one could have resisted doing this during Coronavirus more than me. I was terrified of trusting others to care
for her, and of being unable to see her for months on end.
In two weeks my mum looks bright, healthy, clean and smiling like I’d not seen for a while. The staff care and the manager is clearly a ‘hands on’ manager, which for me, is very reassuring and she is passionate about what she does. I’ve also felt supported with acknowledgement of my own fears and distress at allowing my mum into a care home at this time. But I have been able to visit, and I do know my mum is safe and cared for in a way I could not do for her, and I know that the decision to go to Ferendune was the right one for all of us. I would advise anyone considering Ferendune to put your trust in them.

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Review from Gary S (Friend of Resident) published on 28 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was resident here for over 6 years, until he passed away at the beginning of August this year. The home is lovely. The staff are amazing. They were not only good to my dad but to our family as well. They also looked after my mum in the last few months of her life. We are so grateful to everyone
there from care workers to domestic staff, from maintenance to the chef. Such a loving caring place and everyone goes out of their way to make sure the person and their family are looked after. We had no worries that Mum and Dad were not being cared for in any way. Thank you Ferendune Court for everything. Such a warm inviting place. Always made to feel welcome. Dad had his own room which staff respected and treated like it was his home.
Ferendune Court put the care into care home. They have a great attitude to care and individuality. My dad was very happy there which was important to us.

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Review from J A (Daughter of Resident) published on 23 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is well looked after. She seems happy to be in the home. The staff are good to her.

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Review from Linda M (Resident) assisted by family/friend published on 27 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The overall care is very good. The carers are mostly kind and considerate. The food is generally OK but not always as good when agency staff fill in.

Reply from Alison Grimshaw, Manager at Ferendune Court

Thank you for your review, which we are pleased that you are likely to recommend Ferendune Court. We welcome regular feed back. Although we do use a small amount of agency in the kitchen at present, we have recruited into our vacant hours and are hopeful that we will have a full compliment of our own team soon. We constantly monitor the quality of our food and will use this feedback to make any improvements necessary.


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Review from Valerie S (Friend of Resident) published on 27 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly staff at all levels. Always welcoming and polite. It would be nicer if it were a little easier to actually get into the home, although I appreciate that security for residents is paramount. Maybe some kind of intercom system would help. Better feedback from team leaders/management needed
if specific requests/concerns are raised.

Reply from Alison Grimshaw, Manager at Ferendune Court

Thank you for taking the time to review Ferendune Court and we are pleased that you are extremely likely to recommend us. We try and answer the door as quickly as possible however security for our residents and staff is paramount. If there are any matters that you would like us to discuss, we would be happy to do so at a mutually convenient time.


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Review from P H (Daughter of Resident) published on 28 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Our father, who has dementia, has been residing at Ferendune Court home for two years, We think he is well looked after and his wishes are respected. He is treated with kindness and understanding by all the members of staff. As we (my daughters and I) do not live in the country, we are confident and
relieved that he is being well cared for.
Sadly, his mental and physical health has deteriorated but the staff have reacted to his changing needs and take their lead from what his is or is not capable of doing.

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Review from Lois C (Friend of Resident) published on 22 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management in Ferendune are extremely helpful, friendly and will, without exception go the extra mile for their residents. The facilities are very good, nice dining room, lovely food. The activities for the residents are varied and extensive should they wish to join in whilst individual
privacy is respected.
Individual care is of a high quality, I would recommend Ferendune Court Care Home to anyone requiring support and care in a place of safety.

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Review from P W (Son of Resident) published on 24 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the staff very friendly and helpful.

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Review from D S (Daughter of Resident) published on 11 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are friendly, home is clean and warm, gardens are available and entertainment available. Would like an update on general progress of resident.

Reply from Alison Grimshaw, Manager at Ferendune Court

Thank you for taking the time to review Ferendune Court and we are pleased that you are likely to recommend our home. Please, could you contact us to arrange a mutually convenient time to discuss your relative’s care and provide the information that you would like.


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Review from H I (Resident) published on 8 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great home and staff all lovely, really caring, nothing is ever a chore to the staff. Food is varied and tasty. Home is welcoming and clean.

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Review from J H (Resident) published on 7 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Extremely happy with the care I am receiving. Since being in the home I am eating much better. I enjoy the company of the staff and the activities enable me to keep active.

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Review from J C (Daughter of Resident) published on 7 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Obviously it is a very sad experience for us with Mum having dementia. However, the nursing home enables us to rest assured that she has the best care that can be provided. Every member of staff puts so much effort into this. Team leaders have proved to be so helpful in enabling us to deal with this.

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Review from David (Son of Resident) published on 10 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum seems to be very happy and settled in Ferendune Court. There is clear evidence of the new home manager's efforts to make improvements to the services being provided for the benefit of residents which is good to see. Staff seem to be very friendly and caring.

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Review from V M (Resident) published on 20 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On my arrival and in my meeting I was warmly welcomed by the manager and friendly smiley, helpful team who were very well presented.
They are a team who are long-standing and it is obvious they enjoy their work.
The home is very clean and cared for. The bedroom I inspected was very clean and tidy.
In my opinion, a home professionally managed by a great team. Looking forward to going again. All credit to you all.

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Review from Jackie S (Daughter of Resident) published on 12 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very happy with the care my mother received at Ferendune Court. She had a lovely flat on the dementia floor where we could make ourselves a drink when visiting and we liked being able to take her out into the garden. The carers and housekeeping staff were always very friendly and helpful and
we particularly enjoyed the organised activities where families could join in. Thank you to everyone at Ferendune for looking after her so well when we could no longer cope.

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Review from Peter T (Son of Resident) published on 16 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't praise the staff at Ferendune Court enough. They went the extra mile for us, nothing was too much trouble and was sympathetic to Dad's needs.


I would highly recommend Ferendune Court to anyone considering a care home.


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Review from G W (Resident) published on 30 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Happy and very attentive staff.
Made my stay very pleasant.
Food good.

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Current Review Score: 9.7 (9.737)

Overview of Review Score

The Review Score of 9.7 (9.737) out of 10 for Ferendune Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.737 for Ferendune Court is calculated as follows: ( (263 Excellents x 5) + (64 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 339 Ratings = 4.737

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ferendune Court is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Oct 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 03 Mar 2025

We currently have two vacancies for care. Please contact Ferendune Court directly for more details.


Awards / Recognitions (2)

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