Barchester Glebefields Care Home

Stratford Road, Drayton, Banbury OX15 6EH
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9.8 152 Reviews
  • Barchester Glebefields Care Home, Banbury
Glebefields Care Home provides to its residents high-standard residential, nursing and respite care in an attractive location with far-reaching views of beautiful countryside. The home, a stone-built former rectory near the village of Banbury, fully refurbished in 2022 to luxury standards throughout, features standard and double bedrooms which are all en-suite. Although the home is in a rural setting, residents benefit from easy access to shops, restaurants and public transport links.

Staff are always on hand to support residents and are dedicated to continually enhance residents' quality of life. They go above and beyond to understand residents' needs and wishes to provide the best service possible. Each day is planned as per the choices of the residents and their interests and what they prefer to do on a daily basis.

Meals are cooked inhouse with great care to residents' dietary needs. The tasty menu is varied so residents can try something new every day.

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Care Provided by Barchester Glebefields Care Home

  • Primary Care Categories
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 42 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Benazir Shakir (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (42)
    • Single Rooms with ensuite Wet Room (40)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022
    • Number of floors: 3

Funding & Fees Guide for Barchester Glebefields Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,550

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Glebefields Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome to visit at any time.


  • Parking

  • The home has plenty of space for parking.


Barchester Glebefields Care Home Reviews (152)

Total of 152, showing 81-100
9.8

Barchester Glebefields Care Home has a Review Score of 9.8 (9.809) out of 10, based on 43 reviews in the last 2 years. Over all time Barchester Glebefields Care Home has 152 reviews.

Overall Experience

  • 114
  • 31
  • 2
  • 1
  • 4

Date Published

152
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Review from John B (Friend of Resident) published on 14 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

During my visit to the care home which is situated in a beautiful countryside location, the staff treated residents with dignity and their choices were respected. We could see residents being engaged in outdoor activities. The kitchen team was pleasant and very kindly offered us refreshments. It's
only a few weeks that my friend had been staying there and we could see the improvement in his health and well being. The home was very clean and well presented. The rooms are very spacious and have access to the garden outside. Overall the home had a very positive environment.

Reply from Nisha Shaji, General Manager at Barchester Glebefields Care Home

Thank you John for the kind words as the team gets motivated with such appreciation and works towards delivering high-quality care to our residents.


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Review from Anna P (Granddaughter of Resident) published on 31 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

This care home does not deserve to still be open. Gone downhill so quickly within the matter of a year. I was seriously worried and concerned with how my grandma was treated and I honestly believe she would not still be with us if she was still there. They showed no respect or dignity and used her dementia
to their advantage, giving her no choices, shoving her in a room all day and feeding her food she doesn’t like because ‘she won't realise’. As a granddaughter, I even had a member of staff moaning about my grandma which was extremely upsetting and demonstrated their lack of care and respect. Seriously concerned about the residents still there. She has now improved massively since being away from Glebefield.

Reply from Nisha Shaji, General Manager at Barchester Glebefields Care Home

We are very sorry that our service could not meet your expectations. We take every feedback seriously and look into improving our customer service at all times. We understand that your concerns have been taken onboard and a response has been delivered to yourself and family. We will work hard to deliver high-quality care.


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Review from Emma S (Granddaughter of Resident) published on 31 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Shocking home! Treated my Grandma with no respect or dignity. The manager is extremely rude and disrespectful not only to the residents and relatives but also to the staff. Wouldn’t recommend this home to anybody.

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Review from S A (Friend of Resident) published on 20 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant and helpful staff. Amazing views. The manager was very friendly and helpful. Thank you.

Reply from Nisha Shaji, General Manager at Barchester Glebefields Care Home

Thank you for the feedback. The team at Glebefields get motivated when their efforts are appreciated by the feedbacks we received.


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Review from Charlie C (Friend of Resident) published on 20 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant and helpful staff.
Relaxed environment with amazing views of the countryside.

Reply from Nisha Shaji, General Manager at Barchester Glebefields Care Home

Thank you so much for the valuable feedback. This increases the zeal amongst the team to deliver high standards of care. We take all feedback on board and are working our way to improve our facilities and rooms. I would like to assure you that the home is going to be a stunning establishment post the refurbishment.


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Review from Tom T (Friend of Resident) published on 17 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff were very approachable. Impressed with the home itself and the location.

Reply from Nisha Shaji, General Manager at Barchester Glebefields Care Home

Thank you for the lovely feedback, much appreciated. These words will motivate staff to deliver good quality care to our residents.


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Review from R T (Friend of Resident) published on 13 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful experience, it was lovely to catch up again. Staff were professional as always. The views were lovely, we sat outside on the benches, was a lovely experience.

Reply from Nisha Shaji, General Manager at Barchester Glebefields Care Home

Thank you for the kind words and lovely feedback. Glad to know that the team succeeded in delivering a wonderful experience.


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Review from Andy J (Friend of Resident) published on 9 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care home with super friendly staff that tender to all needs. Excellent location with stunning views. Made to feel very welcome on entrance. Newly refurbished rooms look great
Excellent facilities.

Reply from Nisha Shaji, General Manager at Barchester Glebefields Care Home

Thank you for your wonderful review of our home. Glebefields is a truly beautiful place to live and work. The interior design refurbishment has only added to its character. We're pleased you felt so welcome. I will ensure the home team are made aware of your positive comments.


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Review from Jackie K (Daughter of Resident) published on 19 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good.

Reply from Nisha Shaji, General Manager at Barchester Glebefields Care Home

Thank you for the kind review. It was lovely to see mum join in the group activities especially cheering for England for the football finals! Hope mum is doing well at home.


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Review from Jane P (Daughter of Resident) published on 27 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Would not recommend this home as we as a family had many issues regarding the management of the home. Our mother was not cared for as we would have expected. We have moved mum to another care home and can see the difference in her within a short time. High turnover and retention of staff and poor communication.

Reply from Laura Baker, Customer Relationship Manager at Barchester Glebefields Care Home

We took the difficult decision to change the care level offered in the home, based entirely on the best interests of our residents. We have excellent Memory Lane communities in sister homes nearby offering all the same Barchester standards of care and excellence.


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Review from Lyn S (Daughter of Resident) published on 27 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

The level of care was not as we would have expected as a family. Since moving mum to a new care home, we can appreciate the level of care she is now receiving. Mum is now thriving at her new home. Glebefields has a high turnover of staff. Poor food choice and quality.

Reply from Laura Baker, Customer Relationship Manager at Barchester Glebefields Care Home

We took the difficult decision to change the care level offered in the home, based entirely on the best interests of our residents. We have excellent Memory Lane communities in sister homes nearby offering all the same Barchester standards of care and excellence.


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Review from R A (Son of Resident) published on 14 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for just over a year. She is well cared for, great food and always looks clean and tidy. We have no concerns, she is looked after really well.

Reply from Nisha Shaji, General Manager at Barchester Glebefields Care Home

Thank you for the kind words of appreciation; it really motivates the team to deliver high-quality 5-star care!


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Review from Francis F (Resident) published on 11 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very new to Glebefields. The activities are excellent here. I enjoy chatting with other residents. I chose to be here, as I was lonely at home.

Reply from nisha shaji, general manager at Barchester Glebefields Care Home

Thank you Francis for the kind words. We will endeavour to continue to deliver your expectations.


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Review from F M (Resident) published on 11 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like being at Glebefields. I enjoy group activities especially colouring and word search. I like the food here.

Reply from Nisha Shaji, general manager at Barchester Glebefields Care Home

Thank you for the appreciation. We will work harder to continue delivering the high standards of care.


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Review from Marianne N (Resident) published on 11 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been well looked after and enjoy the company.

Reply from Nisha Shaji, general manager at Barchester Glebefields Care Home

Thank you Very much for the wonderful review. Team Glebefields will be always at your service to cheer your day up.


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Review from Jill E (Friend of Resident) published on 19 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend needed urgent care and nursing. She had stayed previously at Glebefields and they were very nice, so they were my first thought when she needed care again. She has been in for two weeks now and has finally settled. The staff have made everything so easy from the start and have always got time
for you. I would certainly recommend Glebefields.

Reply from Nisha Shaji, General Manager at Barchester Glebefields Care Home

Thank you for the review. We are grateful that we could deliver person-centred care.


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Review from C B (Wife of Resident) published on 19 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very helpful and are happy to accommodate and sort out any issues that may occur. Very happy with the service my husband and I have received from the care home, couldn't ask for better. Best care home we have ever used. Excellent!

Reply from nisha shaji, general manager at Barchester Glebefields Care Home

Thank you so much for the lovely review as this really motivates the team to keep up the good work and thank you for choosing us to look after your husband. Looking forward to the next visit soon.


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Review from Ellen B (Daughter of Resident) published on 13 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum moved into Glebefields on 20/03/2020 from hospital, just before lockdown. She was very distressed as we had not seen her the week before while she was in the hospital and her condition had deteriorated. We have seen her only twice due to coronavirus, and she was very distressed as she could not
understand why we could not give her a kiss and a hug, so we have not been able to visit. Mum has Alzheimer's/dementia and has been very agitated and has challenging behaviour for the staff to deal with. The wonderful staff have kept Mum safe and very well cared for. They are all so patient and understanding of her condition. Mum was 81 in July and a birthday cake was made for her with candles that she blew out and everyone sang happy birthday to her, she looked like she was having a lovely time. She was dancing to Abba one afternoon when I called and I could hear her laughing in the background! Glebefields care home staff are amazing, I do not know what we would have done without them.

Reply from Nisha Shaji, General Manager at Barchester Glebefields Care Home

Thank you ever so much for the support and co-operation from yourselves. Without your input, we would not have been able to support mum in the best possible.


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Review from Steve C (Son of Resident) published on 7 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father is about to become respite to long term with nursing care. I cannot explain how much they have helped me with all the problems I have had to get him into a suitable home. Thank you so much.

Reply from Emily Sweetingham, Activities coordinator at Barchester Glebefields Care Home

Thank you for your comments, Dad is settling in well and we are delighted to look after him here at Glebefields!


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Review from Carole C (Resident) published on 28 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came here quite ill, but over time I am now very well, improved beyond expectation due to care. Thank you.

Reply from Deana Hurley, Home Administrator at Barchester Glebefields Care Home

Thank you so very much for your lovely words. We are so glad that we have been able to make a difference for you.


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Current Review Score: 9.8 (9.809)

Overview of Review Score

The Review Score of 9.8 (9.809) out of 10 for Barchester Glebefields Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.809 for Barchester Glebefields Care Home is calculated as follows: ( (408 Excellents x 5) + (67 Goods x 4) + (10 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 487 Ratings = 4.809

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Glebefields Care Home is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 42 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Aug 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (14)

Nisha

Nisha Shaji

Job Title: General Manager

Joined: 2018

Hi, my name is Nisha Shaji and I am the Acting General Manager here at Glebefields Care Home. I have worked in the UK since 2011 and completed my Master's in Nursing from John Moore’s University, Liverpool.


I have worked as a nurse since 2008 in clinical practice and teaching nursing students. I am a hard-working person and enjoy the challenges of this profession. I am a person who learns and leads by experience. I believe in teamwork and I am dedicated to our residents and to providing the best-personalised care possible.


I enjoy working with the elderly and vulnerable to meet their needs based on individualised expectations. We as a team, aim to be transparent and like to be approachable.


Benazir

Benazir Shakkir

Job Title: Deputy Manager/Clinical lead

Joined: 2020

Hi, My name is Benazir Shakkir I am very attentive to the work I do and I make sure that all my residents are safe and all their needs are been fulfilled on time. I completed my BSc Nursing from Mahatma Gandhi University Kerala in 2011 and worked in A.J Hospital at Trivandrum in the Pediatric Department then I moved to Saudi Arabia to the Ministry of Health Hospital and working in Level 3 NICU department and currently I am working at Glebefields December 2020, it has been 18 months and I feel that I have spent happy time working at Glebefields.


Devi

Devi Balasubramaniyan

Job Title: Registered Nurse

Joined: 2021

Hi, My name is Devi Balasubramaniyan. I completed my Nursing degree in 2017 and worked as Registered Nurse in a clinical practice and oncology department. I have started working in Glebefields since 2021. I am proud to be a Nurse as I get to make the residents comfortable, and can care for them with a bucket of smiles. I like to work as a team to make difference every day. I always believe that caring for elders is something big thing which I can do for myself and also for my loved ones.


Sundarraj

Sundarraj Kalidoss

Job Title: Registered Nurse

Joined: 2022

Hi, My name is SundarRaj. I have completed my BSC in Nursing from Sri Ramakrishna College of Nursing in India.


Before Joining Glebefields Care Home in September 2022, I worked as an Emergency Nurse at KIMS hospital, India.


Here I have joined as a Senior Care Assistant and managed to take care of the well-being and needs of our residents at Glebefields Care Home. I have done my care practitioner program in Barchester. I have completed my nursing exam in the UK. I am proud to be a Nurse as I get to make the residents comfortable and care for them with buckets of smiles. I like to work as a team to make a difference every day. I am proud to say that I am a part of this wonderful team and I love working at Glebefields.


Biju Aramathu

Biju Aramathu Bhaskaran

Job Title: Administrator

Joined: 2022

Hello, I'm Biju the home administrator for Glebefields care home. I completed my Post graduation in 1995, and have worked in prestigious companies in India, and as a Financial Controller in the United Arab Emirates. I enjoy my role and providing support to our residents and families. As part of the management team, we're dedicated and passionate about providing an outstanding quality of service to make the residents’ lives within Glebefields happy and positive.


Dinesh

Dinesh Kumar

Job Title: Administration Assistant/Receptionist

Joined: 2022

Hi, my name is Dinesh and I'm the Admin Assistant here at Glebefields. You’ll usually find me at reception where I’ll be happy to assist you with any enquiry you might have. I completed my HRM master’s degree in the year 2021 at Coventry University. I joined the Barchester family in July 2022 and really enjoy my role. I love getting to know our residents and their families.


Barchester gave me an opportunity to develop my organisational and working skills and do what I love the most, which is being around many different people.


Kay

Kay Boland

Job Title: Activities Coordinator

Joined: 2021

Hi, my name is Kay and I’m the Activities Lead for all things ‘Life Enrichment’ at Glebefields care home in Drayton, Banbury.


Throughout my career within the care industry, I have thrived o the many challenges presented and developed immense satisfaction through enabling others. As an activities coordinator, I act with integrity and always ensure that I place residents at the heart of what I do. I work collaboratively within a multi-disciplinary team to help create and maintain a robust service. I am committed to my personal and professional development which aligns with Health and Social Care core values, providing diversity, empowerment, equality and independence for all residents


Ashitha

Ashitha Dinesh

Job Title: Activities Assistant

Joined: 2023

Hi, I'm Ashitha, and I'm proud to be part of the team at Glebefields Care Home as an Activities Assistant. I joined the Glebefields family in 2023, having earned my master’s degree in electrical engineering from Coventry University in the UK. Despite my engineering background, I bring a fresh perspective to enriching the lives of our residents. I enjoy creating an environment where they can have fun, connect with others, and stay mind-active. Together with my co-workers, I'm dedicated to making every moment special for our residents, bringing happiness and meaning to their lives. It's an honour to be part of such a compassionate and dedicated team at Glebefields Care Home.


Siju

Siju James

Job Title: Senior Care Staff

Joined: 2020

I am Siju James, I completed my Nursing qualification in the year 2015 from India. I started working as a Nurse at Sacred Heart Hospital in Kerala in 2015. After gaining 1 year of experience in Nursing, I made a move to the UK in the year 2016. From then I started working as a caring staff in different Nursing/care homes. Later I joined Glebefields as a senior care staff on 7th July 2020. These 2 years of my journey at Glebefields are very motivating and I have developed myself in many prospective areas.


Esther

Esther Ndungu

Job Title: Senior Care Staff

Joined: 2022

Hi, Esther Ndungu, I completed my hospitality degree from the college in Kenya in the year 2009. I then worked with kids battling cancer in Kenya as a program officer before coming to the UK in the year 2020. With the call by NHS for people with transferrable skills to join the health care sector, especially during the Covid 19 pandemic, I joined Regal care ltd as caring staff. I enrolled myself in health care training and later joined Glebefields health Care as a senior carer. I love sharing the care with the people especially the venerable, improving their quality of life through care.


Snobia

Snobia Hussain

Job Title: Care Staff

Joined: 2016

Hi, I’m Snobia, I am a care assistant here at Glebefields. I have joined in April 2016 I really enjoy my role, providing care for our residents with dignity and respect. I love getting to know our residents, their families, their background and their likes and dislikes. I am always happy to help out in other departments, I am a bank activities assistant and bank domestic assistant. I am passionate about making our home a happy and safe environment for our residents.


Shyama

Shyama Shakuntala Nair

Job Title: Care Staff / Activity Assistant

Joined: 2022

Hi, My name is Shyama Shakuntala Nair, Currently, I am working with Glebefields as a Care Staff and Activity Assistant. In Sep 2021 I came to the UK, pursuing my higher studies in MSc Project Management from Salford University, Manchester. Earlier this I worked in an Investment Banking Sector as an Assistant Manager handling 21 resources under me. I do carry 7 years of experience with me in the Banking Sector and in the last 2 years, I was managing resources to perform their work effectively and efficiently.
I am very hardworking, learn and understand things quickly and get adapted to any situation.


I am very friendly and I love to meet new people. This would be the reason, I am here at Glebefields meeting new people and getting to know them. I joined Glebefields on 29th March 2021. In these 3 months, I have learnt so many things about caring and also how to keep our people happy. I am proud to say that I am a part of this wonderful team and I love working at Glebefields Care Home, Banbury.


Bose

Bose Jose

Job Title: Head Chef

Joined: 2022

Hello, my name is Bose and I'm the head Chef here at Glebefields care home.


Christina

Christina Solomon

Job Title: Senior Care Assistant

Joined: 2022

My name is Cristina, and I am working as a senior care assistant at Glebefields Care Home. I'm coming from Romania, and my main qualification in my country is a master's degree in geography. I came to the UK in 2017, and I joined Barchester company in Chipping Norton. In 2019 I completed NVQ 2 and in 2021 I completed the NVQ3 Diploma in Adult Care.


In January 2022 I joined the Glebefields team, and since then, I enjoyed coming to work, in a positive environment. Using my knowledge and experience, besides my colleagues, we offer residents and visitors a great experience. I am happy when the residents are happy, and I feel good when I can make a difference in someone's day.