The Headington Care Home

Roosevelt Drive, Headington, Oxford OX3 7XR
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9.3 57 Reviews
  • The Headington Care Home, Oxford
The Headington Care Home is situated in Oxford's Headington area where there is access to public transport and the M40 motorway.

This purpose built care home provides nursing and social care for the mentally infirm elderly, including those suffering from dementia and Alzheimers. The home is built around a central courtyard and the home has wide circular corridors for easy movement. The bungalow-style building has a quiet sitting room for residents as well as TV lounges and conservatories that overlook the pretty gardens. Traditional home cooked meals are served in the separate dining rooms - daily choices are offered. Special diets can be accommodated.

Visits are made regularly to the home by a chiropodist and hair stylist. Complementary therapies can be arranged for residents.

A varied programme of activities also takes place in the home.

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Care Provided by The Headington Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Litiana Kurisaqila (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (26)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for The Headington Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Wheelchair Access

The Headington Care Home Reviews (57)

Total of 57, showing 1-20
9.3

The Headington Care Home has a Review Score of 9.3 (9.320) out of 10, based on 17 reviews in the last 2 years. Over all time The Headington Care Home has 57 reviews.

Overall Experience

  • 37
  • 18
  • 1
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  • 1

Date Published

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17
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Review from R P (Friend of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From time to time, my wife and I call in to visit on of your residents. Prior to moving into The Headington Care home, he lived on the same estate as we do. We have known our friend for over ten years and been alongside him in many situations. The care home has transformed his life at so many levels;
with his thoughts and in his outlook on life. He has been supported in so many levels by the staff.

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Review from J M (Wife of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was very impressed with the new female physio. She engaged with all the residents by having name badges, walking around the room, speaking to individuals before getting them to join in. She also sang to them at the end and got some of them to salute. A great improvement on the previous male physion
who only sat on a chair for the whole session.

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Review from S S (Son of Resident) published on 14 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For my elderly mother with mobility issues, The Headington Care Home provides her with a generally friendly service but with lots of structure.
Mum is well looked after in terms of her medication and visits by the GP. Headington Care Home has a friendly aura that stems from the manager. The care home
always maintains contact with me in case of emergency. The lounge is spacious, the rooms are clean and always looked after. Overall Mum is happy and at peace there.

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Review from C R (Daughter of Resident) published on 14 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad always seems well cared for and clean. Staff are always quick to see to his needs. He can be difficult at times and staff are aware of how to help him when needed.

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Review from Fiona C (Daughter of Resident) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum lived in the care home for just over two years and the staff were great, she was bed-bound but very well cared for and took the worry away from us as much as they could. Mum passed away in June and all staff were amazing during those last few days of her life, I cannot thank Headington Care Home
and the staff enough for what they did for Mum and the family.

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Review from Y G (Daughter of Resident) published on 15 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum moved here early this year.
She immediately seems calmer and more happy and looked after than any other time.
Thanks to the staff and management.

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Review from Mary M (Wife of Resident) published on 8 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel very welcome at this care home, and my husband is well looked after and I know he is safe.

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Review from Lorraine W (Daughter of Resident) published on 9 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother passed away in November after being in the care home for ten years. I wanted to thank everyone, again, for all they have done for my mum and for the care and dignity given to her in her last days. The staff kept me informed of her condition in her last few days and this allowed me to travel
to be with her at the end. In all the years that my mum was there, I can't say enough about everyone working there, they all work very hard to do the best they can and make sure that the residents are taken care of, I would recommend this care home to anyone.

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Review from N D (Respite Resident) published on 28 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff - very good and caring. Food - very good - vegetarian option for me. Care - good - walk me daily in my frame for rehab. Room - good - hearer needs attention, notified. Activities - exercise class good, good music. Medical - good meds and visits to podiatry/dentist arranged. Physio - paid by me
- very good.

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Review from S E (Resident) published on 21 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally I am quite happy with the help and care I have received here. So I am content to spend my remaining life here!

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Review from Alison C (Daughter of Resident) published on 6 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My Dad went into Headington care home to give my Mum a break as she was poorly. My Dad was in there for 3 weeks. We knew he would struggle being away from my Mum, his wife but the care he received was disgusting! When he went in the home he was walking, eating and going to the bathroom with support!
He didn’t want to eat but every time my Mum went they said he wasn’t drinking, like it was my mum’s problem. My Mum always got him to drink by giving the drink to him. He had very poor eyesight so needed to be given a drink. My Mum went every day and he was often on the bed in just a T-shirt and nappy or someone else’s clothing, and on two occasions he was just laying on a rubber mat with no sheet! My Mum was told the Doctor would check on him! Last Friday morning my Mum got a phone call to say they had called an ambulance as his blood pressure was low. When he got to the hospital they said he was seriously dehydrated and his kidneys were falling. He died 2 days later we are heartbroken.

Reply from Harriet Sharland, Marketing Assistant at The Headington Care Home

Thank you, Alison, for taking the time to leave your feedback. We pride ourselves on offering the best possible care for all our residents at The Headington care home and we are sorry to hear that you feel this may not have been the case for your father. We take all feedback seriously and are able to look into this circumstance for you. We kindly ask you take a look at our feedback guide https://www.fshc.co.uk/media/27870/2023-complaints-leaflet-fshc.pdf and get in touch via feedback@fshc.co.uk. We offer our deepest condolences. Thank you.


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Review from J P (Wife of Resident) published on 24 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was in Headington Care Home for nine years and was very well looked after. The care home was kept spotlessly clean but I was always disgusted with the quality of the bed linen considering the cost of the care.

Reply from Harriet Sharland, Marketing Assistant at The Headington Care Home

Thank you for taking the time to leave such a positive review regarding the care and cleanliness of our home The Headington. We can reassure you that our bed linen is replaced regularly. I'm sorry you feel this standard has not been met in this instance and if you wish to discuss this further, please get in touch using feedback@fshc.co.uk . We are extremely pleased to hear your husband received exceptional care during the 9 years he resided with us and want to thank you again for your kind comments about the care we provide.


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Review from H C (Daughter of Resident) published on 5 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident here since March, and I am as pleased with her life here as I was when she had just arrived. I feel it is very beneficial to her and gives her a very comfortable way of living. There was an issue with one member of the care team that concerned me, so I spoke about it to the
deputy manager, who dealt with it appropriately and very satisfactorily, and I felt very confident of the resolution.

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Review from Ellen W (Wife of Resident) published on 7 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care provided is superb. Each resident is treated with great respect at all times. The staff are taking exceptional steps to befriend and help even the most challenging residents. As a regular visitor I was always made to feel welcome which was greatly appreciated. Every effort was made to maintain
a calm atmosphere and also a clean environment. Thank you.

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Review from Maggie B (Wife of Resident) published on 18 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff were helpful and good-natured. I was always greeted with a friendly smile. The allocated room was always clean and tidy. We were allowed privacy with a polite knock on the door if staff needed entry. The nurses/carers were lovely and caring.

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Review from H C (Daughter of Resident) published on 11 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find this care home a lovely environment for my mum to be living in. The atmosphere and care have certainly improved her life enormously, she seems very contented living here. The kindness and understanding of all of the staff give her a great deal of peace in her life. Mum's surroundings are ideal
for her and so much thought by the staff is put into making her life enjoyable.

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Review from F A (Wife of Resident) published on 3 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Generally, The Headington Care Home is an excellent home. All the staff are very kind, caring, welcoming and supportive and treat people with dignity. They are always smiling and stress-free. The home has a happy and supportive team. The food is very good. The rooms and day rooms are excellently cleaned
and decorated to make residents feel homely. The whole environment is nice and conducive.

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Review from G B (Son of Resident) published on 16 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum immediately settled after a traumatic few weeks in hospital. She was cared for beautifully.

Reply from Litiana Kurisaqila, Home Manager at The Headington Care Home

Thank you for your kind words. We are blessed to have had the chance to care for your mum.


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Review from Lavina P (Wife of Resident) published on 2 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at The Headington Care Home for about 3-4 months. The manager, carers, nurses and cleaners are all very friendly and welcoming whenever we go to visit my husband, I must also mention the laundry lady who keeps his clothes up to date.
The staff and manager always keep
me informed on his ongoing care and when I leave at the end of a visit I am happy in the knowledge he is being well cared for.
Although my husband can have bad days where he gets quite difficult and verbally angry and doesn't want to comply with personal care or medication, the staff deal with him with patience, calmness and kindness and carry this out in a dignified manner. They help him with his feeding and often pop their head around the door just to check on him. The manager runs the home in a very efficient manner, she is always friendly and approachable and so are all her staff. They all work very hard to provide the best care they can for your loved one.

Reply from Litiana Kurisaqila, Home Manager at The Headington Care Home

Thank you, Lavina, for your kind review. It means a lot to me and the team.
We will continue to ensure that we give all our residents the best care they deserve.
Thank you again for trusting us to look after your husband.


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Review from J G (Husband of Resident) published on 13 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife was at The Headington care home for only 41 days. She passed away on 9th August 2022 and during that short time, she received the best care possible. The management, carers and nurses treated her with the utmost compassion and care and respected her dignity. If, when the time comes I have any
say, my first choice will be the Headington Care Home.

Reply from Katie Barnett, Marketing Administrator at The Headington Care Home

Thank you for your wonderful feedback about our home. We are very sorry to hear of your loss, so offer our deepest condolences to you and your family. We are pleased to hear that you felt your wife was treated with great care and dignity, and appreciate all of your kind comments about our team. If there is anything more we can do, please do not hesitate to get in touch.


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Current Review Score: 9.3 (9.320)

Overview of Review Score

The Review Score of 9.3 (9.320) out of 10 for The Headington Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.320 for The Headington Care Home is calculated as follows: ( (112 Excellents x 5) + (57 Goods x 4) + (21 Satisfactorys x 3) + (3 Poors x 2) + (7 Very Poors x 1) ) ÷ 200 Ratings = 4.32

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Headington Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Sep 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

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Meet the Team (1)

Litiana

Litiana Kurisaqila

Job Title: Home Manager at The Headington Care Home

Joined: 2021

Litiana has worked in the Health and Social Care sector for over 10 years and joined The Headington Care Home as Home Manager in 2021. She has always had a passion for caring for others and sought a career in care to be a helping hand and try to make a difference in the lives of others. Prior to becoming a Home Manager, Litiana has previous experience working as a Care Assistant and Home Trainer.


What do you enjoy most about your job?
I enjoy the opportunity to make a difference in someone else’s life. I am lucky to work alongside a supportive and hard-working team who all share the same values and care about our residents.


What are your favourite hobbies and pastimes?
I am very sociable and enjoy meeting and being around people. I am also a big animal lover, so enjoy looking after them as well as spending time cooking, reading and dancing.


Please tell us about your work experience…
I have worked in the Health and Social Care industry since moving to the UK over 10 years ago. I started my career working as a Care Assistant before becoming a Senior Care Assistant, Home Trainer, Team Leader, Deputy Manager and eventually Home Manager this year.


Before moving to the UK, I worked on various government projects, most of which were community based and focused on alleviating poverty in rural areas and caring for vulnerable people in the community. The people I met and the skills I learned whilst working in these communities inspired me to start a career in Social Care.


I completed my Management and Leadership qualification for Health and Social Care in 2017 and completed 18 months of Development and Leadership training.


What top tips would you give someone when looking for the right care home?
You should always have a gut feeling as to whether a home is right from the moment you walk in. There will be a welcoming atmosphere or something special that tells you deep down, this is the right home for your loved one.


Frequently Asked Questions about The Headington Care Home

What types of Care is The Headington Care Home registered for?

Older Person Care, Dementia, Respite Care & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Headington Care Home provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does The Headington Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at The Headington Care Home?

Own Furniture if required, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only & Gardens are some of the Facilities & Services.

How far is The Headington Care Home to the centre of Oxford?

1.7 mile(s) as the crow flies, distance by road may be significantly further.