The Headington Care Home

Roosevelt Drive, Headington, Oxford OX3 7XR
Submit a Review
9.3 57 Reviews
  • The Headington Care Home, Oxford
The Headington Care Home is situated in Oxford's Headington area where there is access to public transport and the M40 motorway.

This purpose built care home provides nursing and social care for the mentally infirm elderly, including those suffering from dementia and Alzheimers. The home is built around a central courtyard and the home has wide circular corridors for easy movement. The bungalow-style building has a quiet sitting room for residents as well as TV lounges and conservatories that overlook the pretty gardens. Traditional home cooked meals are served in the separate dining rooms - daily choices are offered. Special diets can be accommodated.

Visits are made regularly to the home by a chiropodist and hair stylist. Complementary therapies can be arranged for residents.

A varied programme of activities also takes place in the home.

Show The Headington Care Home on the Map

Care Provided by The Headington Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Litiana Kurisaqila (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (26)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for The Headington Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Wheelchair Access

The Headington Care Home Reviews (57)

Total of 57, showing 21-40
9.3

The Headington Care Home has a Review Score of 9.3 (9.320) out of 10, based on 17 reviews in the last 2 years. Over all time The Headington Care Home has 57 reviews.

Overall Experience

  • 37
  • 18
  • 1
  • 0
  • 1

Date Published

57
4
9
17
40

Review from M L (Husband of Resident) published on 9 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfied, on the whole, with the wide range of services provided by the care home. From admin, nursing and overall supervision, continuity is maintained, despite all staff movements. The home doctor and other medical staff keep constant monitoring of the resident's health and ensure appropriate
treatments. A high standard of cleanliness is upheld at all times.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Geoffrey B (Husband of Resident) published on 9 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been at Headington Care Home for over 4 years and continues to be very well cared for. On my most recent visit, during the heatwave, it was very reassuring to see her suitably dressed, calm and cool. It must be very difficult for the staff, but they understand her needs and manage them in
an excellent manner, despite her lack of communication.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Katie T (Daughter of Resident) published on 3 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

It is probably one of the hardest things putting a parent in a care home. The expectations you have about wanting your loved one to be treated like family is really hard to manage. However, at Headington care home I believe my dad is treated like part of a family. We have had some good times and challenging
times but then so do all families. The staff are the home and yes it’s a really tired building and sad looking grounds but look past that and you will find people who care and for me, that is the most important thing. They are spending some money on it but probably not enough. His previous home was like a show home but management and staff were rude and didn’t give an impression they care! I know what I’d rather have. I’m sorry about value for money rating as I think no one should pay after years of hard work. There is a new activity person on board so hopefully, it will improve.

Reply from Katie Barnett, Marketing Administrator at The Headington Care Home

Thank you for your feedback. We appreciate you taking the time to share your views. We are so pleased to hear you are happy with the care the team provide and to know that your dad is happy here. We can assure you we are working to refurbish the whole home. For example, the dining room has just been completed and there will be positive changes to come. If you have any concerns at all, please do not hesitate to get in contact with us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S W (Daughter of Resident) published on 26 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are always welcoming and friendly. There are some staff who have been here for a long time, and that's nice as they get to know my mum. It's always clean, and my mum's room is nice, large and bright. It's clear to see the staff work hard. Thank you for taking care of my mum.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from May J (Wife of Resident) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has always been treated with compassion, kindness and respect. I, as his wife, have been welcomed into the family of Headington Care Home. This has helped me through some of my/our darkest days. Everyone has gone the extra mile to look after my husband.

Reply from Olivia Shields, Marketing Assistant at The Headington Care Home

Thank you, May, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M T (Nephew of Resident) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been excellent and attentive at all times and the respite care for the two weeks couldn't have gone better.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gail T (Sister-in-law of Resident) published on 27 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother-in-law is a resident at The Headington Care Home. It was his 80th birthday at the weekend and the care home facilitated a lovely party for him and his close family and some dear friends. They decorated the room, made a lovely buffet with a fantastic birthday cake and one of the staff, played
his guitar and my sister and brother-in-law were able to have a jive together! Fabulous family memories.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from F F (Son of Resident) published on 16 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The most caring, friendly, understanding and attentive staff. Fantastic care for my mother. Always willing to listen and always helpful, considerate, reliable and hardworking. They are so much better than any such facility in another country. Amazing in all the important ways.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David S (Son of Resident) published on 10 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the care home very caring and loving towards my mother. Very welcoming to me on my visits. Also very helpful with advice to me for the future after her stay with them. I also made many friends with staff and residents. A very nice care home.

Reply from Olivia Shields, Marketing Assistant at The Headington Care Home

Thank you, David, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at The Headington Care Home has been so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rhona V (Daughter of Resident) published on 6 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad moved into Headington Care Home at the start of December as his needs could no longer be met at his other home. Mum and I had already been for a visit and we were very impressed from the start. We were shown around by a senior staff member who answered all our questions and everybody we met, both
staff and residents, just looked happy. Within 24 hours of moving in, Dad told us that he was much happier than he had been in his previous home and that he felt safe and cared for. Dad has had dementia since May 2016 and has zero mobility. Every visit we speak to Dad's nurse for an update and we are confident that Dad is being well cared for. Basically, Dad is very happy at Headington where the staff are truly wonderful.

Reply from Olivia Shields, Marketing Assistant at The Headington Care Home

Thank you, Rhona, for your comments about your recent experience at The Headington Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you are so pleased with the quality of our care and that your Dad has settled in so well. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John K (Husband of Resident) published on 5 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was a resident at the Headington Care Home for just over one year. Her care by a very efficient and polite staff was beyond reproach. She was always kept clean and well dressed.
I just can't fault her care.
Lovely staff were so helpful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jean H (Wife of Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home was so welcoming during my husband's ten-month stay, during a very difficult time. Everything was handled with care and dignity. I was always allowed as much time with my husband, as I needed.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John S (Son of Resident) published on 11 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was discharged on a fast track from the hospital to The Headington. I arrived the day before unannounced and was greeted by the deputy manager; she was exceptional in the way she handled my questions and concerns about my mothers move at that first meeting. And in all subsequent meetings,
she has been attentive, knowledgeable and helpful. When I met the new manager, she too was exceptional in reassuring me and providing answers. All staff whom we have encountered have been friendly, polite and really good ambassadors for The Headington and your company. Thank you for this support at a difficult time.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A H (Wife of Resident) published on 10 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an outstanding care home for those with dementia and related complex conditions. My husband was at The Headington Care Home with a rare, challenging, neurological disease for just over 4-years before he died in December 2020. The staff of Famous Lounge became a second family to him. The care
from the nursing staff and his carers were remarkable for its expertise, professionalism, calm and kindness, but the warm atmosphere extended to everyone - cleaners, kitchen staff, the laundry, maintenance staff, and activities co-ordinators alike. Though my husband's ability to communicate left him in the last two years of his life, we knew he had great confidence in the home and felt safe and secure. This made a huge difference to us as a family during the difficult lockdowns of 2020. We greatly appreciated the efforts of all the staff to enable communication with him during the lockdown, but it would have been very hard for us to bear without complete confidence in the home's great ecosystem of support.

Reply from Olivia Shields, Marketing Assistant at The Headington Care Home

Thank you for your kind comments about our care team. We appreciate you taking the time to leave feedback for The Headington Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your husband with dignity and the compassion he deserved during his time at our home. If there is anything more we can do, please do not hesitate to reach out.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jane H (Daughter of Resident) published on 17 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

I would like to thank all of the nurses and the interim manager who has just arrived. He has brought care in communication, energy and clarity to the home. My review is based on the time since he came and not before. The head nurse is amazing, and so is the doctor. My Dad is receiving end of life care.
Before the interim manager arrived, there was no communication or follow-up at all from the management, and it was so hard to understand what was happening. But he has been fantastic at communicating, and the head nurse and her team of nurses have made it possible for me to visit, and I am really grateful for all their kindness. I think that he has brought about a very much needed change in management, and I hope that now the wonderful nurses will be recognised and supported for all their hard work and care. I know that they greatly value the care and kindness of the doctor too.

Reply from Olivia Shields, Marketing Assistant at The Headington Care Home

Thank you, Jane, for letting us know how we are doing at The Headington Care Home. The care and wellbeing of every resident is our number one priority, and it is rewarding to have such positive feedback about how we are doing.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Shannon N (Daughter of Resident) published on 26 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can’t recommend this nursing home highly enough. Each member of staff is so friendly, helpful and willing to go the extra mile. The care given is excellent, beyond any standards I had set when my mum first arrived. I honestly can’t fault this nursing home in any way. Not only are they extremely supportive
of the residents, but they’re also so helpful and supportive towards the friends and family of the service users too. Always so welcoming, on the ball and willing to undertake any tasks. Thank you so much for doing such an amazing job with my mum.

Reply from Olivia Shields, Marketing Assistant at The Headington Care Home

Thank you, Shannon, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at The Headington Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julie A (Niece of Resident) published on 3 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I want to say a huge thank you to the manager and all the staff. Too many to mention. They have all been and continue to do a fantastic job.
Keeping all residents, staff and visitors safe during these unprecedented times. My first visit inside the home yesterday. I was so impressed.
I was PPE prepared
all courtesy of Headington Care Home. Vetted and temperature checked. Forms filled out. Then ready to go.
This home deserves a medal they have gone above and beyond duty.
I have always had praise for them since my Uncle was placed in the home just 8 months ago. The staff are all so kind and dedicated. They, like everyone else, have been faced with a huge challenge. They got it right.
Well done and a big thank you to you all.
Keep safe.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C S (Daughter of Resident) published on 28 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The personal care and understanding of my mother could not have been better. The staff were committed and loyal to us and her. They took the trouble to know her wants and needs. When she was in better health, the activities were poor and there has been a deterioration in the physical environment. The
garden is a mess, pictures are off the walls and the place is looking tired.

Reply from Jasmine Bracken, Marketing Administrator at The Headington Care Home

Thank you for your kind comments about our Care team. We appreciate you taking the time to leave feedback for The Headington Care Home. We are so pleased you felt that our team lived up to expectation and treated your mother with dignity and the compassion she deserved during her time at our home. We hope that her time at The Headington did see some friendships flourish with both the care team and residents.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K G (Daughter of Resident) published on 24 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff on Famous Lane are the most amazing and caring. My Dad passed and they all showed him, and us as a family, all the respect, patience and kindness. I would like to thank everyone, from the nurses, care staff and, last but not least, the cleaner. Dad was not one of the easiest residents, but
we can't fault his care in any way. I will miss my visits to the home - not only have we lost our Dad, but also Famous Lane!!

Reply from Jasmine Bracken, Marketing Administrator at The Headington Care Home

Thank you for your kind comments about our Care team. We appreciate you taking the time to leave feedback for The Headington Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your Dad with dignity and the compassion he deserved during his time at our home. We hope that his time at The Headington did see some friendships flourish with both the Care team and residents. Thank you again, if there is anything more we can do please do not hesitate to reach out.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M I (Wife of Resident) published on 18 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I just cannot fault the service received for my husband during his last 2 1/2 years at Headington Care Home. He was asked to leave his previous care home due to his challenging behaviour and was at 'end of life' when he entered Headington. He was looked after so well, he enjoyed life so much more and
used to smile when I visited him. Very rewarding. The staff were unbelievably patient and kind, always ringing me with updates on my husband's health.

Reply from Jasmine Bracken, Marketing Administrator at The Headington Care Home

Thank you for your kind comments about our Care team. We appreciate you taking the time to leave feedback for The Headington Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your husband with dignity and the compassion he deserved during his time at our home. We hope that his time at The Headington did see some friendships flourish with both the Care team and residents. Thank you again, if there is anything more we can do please do not hesitate to reach out.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.3 (9.320)

Overview of Review Score

The Review Score of 9.3 (9.320) out of 10 for The Headington Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.320 for The Headington Care Home is calculated as follows: ( (112 Excellents x 5) + (57 Goods x 4) + (21 Satisfactorys x 3) + (3 Poors x 2) + (7 Very Poors x 1) ) ÷ 200 Ratings = 4.32

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Headington Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Sep 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Litiana

Litiana Kurisaqila

Job Title: Home Manager at The Headington Care Home

Joined: 2021

Litiana has worked in the Health and Social Care sector for over 10 years and joined The Headington Care Home as Home Manager in 2021. She has always had a passion for caring for others and sought a career in care to be a helping hand and try to make a difference in the lives of others. Prior to becoming a Home Manager, Litiana has previous experience working as a Care Assistant and Home Trainer.


What do you enjoy most about your job?
I enjoy the opportunity to make a difference in someone else’s life. I am lucky to work alongside a supportive and hard-working team who all share the same values and care about our residents.


What are your favourite hobbies and pastimes?
I am very sociable and enjoy meeting and being around people. I am also a big animal lover, so enjoy looking after them as well as spending time cooking, reading and dancing.


Please tell us about your work experience…
I have worked in the Health and Social Care industry since moving to the UK over 10 years ago. I started my career working as a Care Assistant before becoming a Senior Care Assistant, Home Trainer, Team Leader, Deputy Manager and eventually Home Manager this year.


Before moving to the UK, I worked on various government projects, most of which were community based and focused on alleviating poverty in rural areas and caring for vulnerable people in the community. The people I met and the skills I learned whilst working in these communities inspired me to start a career in Social Care.


I completed my Management and Leadership qualification for Health and Social Care in 2017 and completed 18 months of Development and Leadership training.


What top tips would you give someone when looking for the right care home?
You should always have a gut feeling as to whether a home is right from the moment you walk in. There will be a welcoming atmosphere or something special that tells you deep down, this is the right home for your loved one.