The Headington Care Home

Roosevelt Drive, Headington, Oxford OX3 7XR
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9.3 57 Reviews
  • The Headington Care Home, Oxford
The Headington Care Home is situated in Oxford's Headington area where there is access to public transport and the M40 motorway.

This purpose built care home provides nursing and social care for the mentally infirm elderly, including those suffering from dementia and Alzheimers. The home is built around a central courtyard and the home has wide circular corridors for easy movement. The bungalow-style building has a quiet sitting room for residents as well as TV lounges and conservatories that overlook the pretty gardens. Traditional home cooked meals are served in the separate dining rooms - daily choices are offered. Special diets can be accommodated.

Visits are made regularly to the home by a chiropodist and hair stylist. Complementary therapies can be arranged for residents.

A varied programme of activities also takes place in the home.

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Care Provided by The Headington Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Litiana Kurisaqila (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (26)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for The Headington Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Wheelchair Access

The Headington Care Home Reviews (57)

Total of 57, showing 41-57
9.3

The Headington Care Home has a Review Score of 9.3 (9.320) out of 10, based on 17 reviews in the last 2 years. Over all time The Headington Care Home has 57 reviews.

Overall Experience

  • 37
  • 18
  • 1
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  • 1

Date Published

57
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9
17
40

Review from Lynn B (Daughter of Resident) published on 15 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Headington Care Home were just excellent and very caring while my Dad was a resident there. During his last 10 days, when he was really poorly, the staff could not have done any more for him. They made sure his last days were comfortable right until the very end. This was an enormous comfort
to his family and we can’t thank you enough.

Reply from Jasmine Bracken, Marketing Administrator at The Headington Care Home

Thank you Lynn for your kind comments about our Care team. We appreciate you taking the time to leave feedback for The Headington Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your Dad with dignity and the compassion he deserved during his time at our home. We hope that his time at The Headington did see some friendships flourish with both the Care team and residents. Thank you again Lynn, if there is anything more we can do please do not hesitate to reach out.


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Review from Betty M (Wife of Resident) published on 13 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything is still perfect. My husband is very happy and content, and so I am happy. The staff are all very kind from the manager, especially the staff of the Red Room. Also, the chef, cleaners, handyman and clerical staff are a pleasure to know, in fact, everyone.

Reply from Jasmine Bracken, Marketing Administrator at The Headington Care Home

Thank you, for letting us know how we are doing at The Headington Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from H R (Daughter of Resident) published on 9 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was treated with care, compassion and dignity during his final days. The staff were kind and extremely professional. We will always be most grateful.

Reply from Ronnie Cavanagh, Marketing at The Headington Care Home

Thank you for your comments about your recent experience at our home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Annette A (Daughter of Resident) published on 25 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was always very well cared for, he has been happy and content during his stay at The Headington Care Home. The staff are amazing, always ready to listen, help and advise, they really do care. We are very grateful for their support.

Reply from Ronnie Cavanagh, Marketing at The Headington Care Home

Thank you, Annette, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear about your experience at The Headington Care Home. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Carolyn D (Friend of Resident) published on 25 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was here 9 years ago and now a friend is with you on my strong recommendation! Staff are amazing and gentle, willing and helpful, seem really to have a genuine relationship with residents, whatever their state. I knew them individually. The staff treat patients as their own relatives.

Reply from Ronnie Cavanagh, Marketing at The Headington Care Home

Thank you, Carolyn, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at The Headington Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Michael D (Friend of Resident) published on 14 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly, helpful staff.
Well maintained modern building.
'Human' scale layout.

Reply from Ronnie Cavanagh, Marketing at The Headington Care Home

Thank you, Michael, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.


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Review from Michele A (Daughter of Resident) published on 1 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In my opinion, the staff especially the lady in charge of the activities goes over and above her job description. They treat all residents with the dignity for which they deserve, trying to make their stay as comfortable as if in their own homes.

Reply from Ronnie Cavanagh, Marketing at The Headington Care Home

Thank you, Michele, for your comments about your recent experience at The Headington Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care and appreciate all of your kind comments about our team.


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Review from Katie G (Granddaughter of Resident) published on 15 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel my grandad is well looked after here. The staff appear friendly and are always willing to help.

Reply from Ronnie Cavanagh, Marketing at The Headington Care Home

Thank you, Katie, for your comments about your recent experience at The Headington Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Review from Giles P (Son of Resident) published on 25 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The management works very closely with the nursing and care support staff and have an excellent understanding of the residents in their care, who are treated as individuals and respected for their histories and their life experiences.
A commendable effort is made to establish a real and meaningful
rapport between staff and residents which enables a genuine feeling of community, continuity, care and support to be fostered in Headington Care Home which engenders an atmosphere of calm, safety and genuine understanding and empathy.
All staff, from housekeeping and kitchen staff through to care support, nursing and management, work together as an extraordinary team to produce a highly constructive environment for the best in dementia care.
Brilliant.

Reply from Ronnie Cavanagh, Digital Marketing Executive at The Headington Care Home

Thank you, Giles, for your lovely comments about your recent experience at The Headington Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. Your praise and kind comments about our team really mean a lot to us, and we're happy you found our staff to be so supportive during your experience here. Thank you once again for the wonderful feedback. Take care!


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Review from Bernard G (Nephew of Resident) published on 7 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt has been a Resident for over four years. We have always been very happy with the care and support she has received, from all members of the amazing staff team.

Reply from Ronnie Cavanagh, Digital Marketing Executive at The Headington Care Home

Thank you, Bernard, for sharing your recent experience of The Headington Care Home. We really appreciate you taking the time to let us know how we are doing. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Take care!


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Review from Pat W (Wife of Resident) published on 30 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was cared for totally professionally by all.


The care he received from all but especially from a certain staff member and her team was exemplary.


The way I was looked after at every visit and relatives that come from Worcester was much appreciated. Also, his final days and hours, how

thoughtful and compassionate everyone was. Excellent care.

Reply from Ronnie Cavanagh, Digital Marketing Executive at The Headington Care Home

Thank you, Pat, for your comments about your recent experience at The Headington Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Graham C (Husband of Resident) published on 27 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are caring, attentive, helpful and the communication is excellent. My wife was in the home for eight years and was treated with respect and dignity by all the staff. The whole place has a calm, loving and caring atmosphere which I could not fault

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Review from Dennis R (Husband of Resident) published on 5 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been looked after for over 2 years and she has received the very best attention, always with care and kindness.

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Review from Jill C (Daughter of Resident) published on 7 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Over a period of six years I have experienced the provision of 3 care homes for my parents. It is only Headington Care Home that I would wish to praise. Leadership (or a good manager) is key to setting standards, attitudes and values in the staffing. The leadership here shows commitment, passion and
joy and inspires many of the younger staff to further their training. I have witnessed the genuine time and compassion given to those in her care and her welcoming positive approach to their relatives. Headington Care Home will be highly recommended by my family.

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Review from A T (Cousin of Resident) published on 6 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff looked after my cousin for many years in a safe environment. Especially throughout his last days he was treated with dignity. His children and the rest of the family were allowed the time and space to spend quality time with him. The staff we were in regular contact with were exceptional,
including the coordinator, the staff nurse and another staff member for her support and understanding.

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Review from Cath J (Daughter of Resident) published on 5 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers at The Headington Care Home always go the extra mile and it is obvious that they really do care for and understand the needs of all the residents. My father had been in a number of homes before arriving at The Headington Care Home and it is such a relief to know that he is well cared for
in a clean and welcoming environment, where the staff are always cheerful and attentive.

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Review from Michael w (Son of Resident) published on 11 April 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was admitted to the Headington Care Home after his behaviour deteriorated. At his previous establishments he had been heavily sedated and was listless and unable to communicate. Since he has been at Headington his life has been transformed - though still very ill with advanced dementia he
is animated, laughs and smiles and is demonstrably happy. This is due almost entirely to the quality of care he has received which has been nothing short of exceptional in every respect.

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Current Review Score: 9.3 (9.320)

Overview of Review Score

The Review Score of 9.3 (9.320) out of 10 for The Headington Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.320 for The Headington Care Home is calculated as follows: ( (112 Excellents x 5) + (57 Goods x 4) + (21 Satisfactorys x 3) + (3 Poors x 2) + (7 Very Poors x 1) ) ÷ 200 Ratings = 4.32

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Headington Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Sep 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

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Meet the Team (1)

Litiana

Litiana Kurisaqila

Job Title: Home Manager at The Headington Care Home

Joined: 2021

Litiana has worked in the Health and Social Care sector for over 10 years and joined The Headington Care Home as Home Manager in 2021. She has always had a passion for caring for others and sought a career in care to be a helping hand and try to make a difference in the lives of others. Prior to becoming a Home Manager, Litiana has previous experience working as a Care Assistant and Home Trainer.


What do you enjoy most about your job?
I enjoy the opportunity to make a difference in someone else’s life. I am lucky to work alongside a supportive and hard-working team who all share the same values and care about our residents.


What are your favourite hobbies and pastimes?
I am very sociable and enjoy meeting and being around people. I am also a big animal lover, so enjoy looking after them as well as spending time cooking, reading and dancing.


Please tell us about your work experience…
I have worked in the Health and Social Care industry since moving to the UK over 10 years ago. I started my career working as a Care Assistant before becoming a Senior Care Assistant, Home Trainer, Team Leader, Deputy Manager and eventually Home Manager this year.


Before moving to the UK, I worked on various government projects, most of which were community based and focused on alleviating poverty in rural areas and caring for vulnerable people in the community. The people I met and the skills I learned whilst working in these communities inspired me to start a career in Social Care.


I completed my Management and Leadership qualification for Health and Social Care in 2017 and completed 18 months of Development and Leadership training.


What top tips would you give someone when looking for the right care home?
You should always have a gut feeling as to whether a home is right from the moment you walk in. There will be a welcoming atmosphere or something special that tells you deep down, this is the right home for your loved one.