Heathfield House

Bicester Road, Bletchingdon, Kidlington OX5 3DX
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8.8 9 Reviews
  • Heathfield House, Kidlington
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Care Provided by Heathfield House

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 48 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Gloria Keeble (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: No

Facilities

  • Gardens
  • Lift
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Stairlift
  • Television point in own room
  • Wheelchair Access
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Heathfield House Reviews (9)

8.8

Heathfield House has a Review Score of 8.8 (8.780) out of 10, based on 5 reviews in the last 2 years. Over all time Heathfield House has 9 reviews.

Overall Experience

  • 6
  • 3
  • 0
  • 0
  • 0

Date Published

9
1
1
5
4

Review from D S (Son of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and attention they have showed my mum.

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Review from Dean W (Son of Resident) published on 20 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely team! My mum was so well cared for in the time she stayed in this home, the management is so good in keeping us informed how my mother was. The staff are very kind and patient. The home is very clean and well-run. I don't feel we could have found a better place our our mum.
Thank you
so much Heathfield House.

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Review from Susan S (Daughter of Resident) published on 15 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family has been very happy with the care and love given to our father for the last two and a half years of his life. He was always treated with dignity. Heathfield House is a perfect environment for the elderly.

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Review from Sandra J (Daughter of Resident) published on 22 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was only at Heathfield House for 5 months but in that time, she was treated with dignity, always asked permission if nurse/carers needed to apply care.
I was always greeted with friendly faces and politeness. The staff made sure I was kept up to date with any changes or decisions. Can't praise
Mum's or my care and support highly enough, even at Mum's end of life.

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Review from Natalia H (Daughter of Resident) published on 10 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went to stay for two weeks respite at Heathfield House.
We were welcome when we went to drop her off.
My mum was treated with respect, kindness and compassion.
She enjoyed her stay and is very happy to go back when we are away.

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Review from Brian B (Son of Resident) published on 21 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We moved my mother from another care home several months ago. She is much happier where she is and the staff and residents have all been so welcoming. Staff are all very pleasant and always quick to offer refreshments for us all. We are kept up to date with events and my mother participates in activities
that she never would have before. Heathfield House is a safe and clean home which I would highly recommend to others looking to put a relative into a care home.

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Review from William F (Brother of Resident) published on 21 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been a resident for over two years now and has received all the care from the staff for social and nursing during that time with the very high standard that is demanded of all the staff. We feel extremely grateful for their efforts in ensuring the residents are able to enjoy a normal life
as is possible. Thank you all.

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Review from Rosemary M (Sister of Resident) published on 21 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The overall care at Heathfield House is very good. The staff are caring, attentive and friendly. The management is good and the appointment of an activities organiser has been a good addition as many events and activities for residents have been introduced as have many photos on facebook! Although my
sister is bed bound she is very happy with her care and she is monitored regularly.

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Review from Robert W (Son of Resident) published on 16 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is very well looked after 24 hours a day by very attentive staff in a very clean and comfortable environment.

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Current Review Score: 8.8 (8.780)

Overview of Review Score

The Review Score of 8.8 (8.780) out of 10 for Heathfield House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.759 for Heathfield House is calculated as follows: ( (44 Excellents x 5) + (14 Goods x 4) ) ÷ 58 Ratings = 4.759

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.021 Points relating to the number of positive Reviews for Heathfield House is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6. 5 Positive Reviews ÷ 9.6 = 0.521

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Jul 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Heathfield House

What types of Care is Heathfield House registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Heathfield House provide?

Palliative Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Heathfield House have?

There are 40 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Heathfield House?

Own Furniture if required, Pet Friendly (or by arrangement), Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Heathfield House to the centre of Kidlington?

2.7 mile(s) as the crow flies, distance by road may be significantly further.