This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The home is open to visitors 7 days a week, with staff always available to support with any questions you may have
Parking is provided in the home with bay spaces outside the main entrance.
Barchester Hempton Field Care Home has a Review Score of 9.8 (9.776) out of 10, based on 26 reviews in the last 2 years. Over all time Barchester Hempton Field Care Home has 81 reviews.
Review from Pat B (Wife of Resident) published on 30 July 2019
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Reply from Alison Geddes, Marketing at Barchester Hempton Field Care Home
What a wonderful review to read, many thanks for your comments on our home.
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Review from Norman H (Brother of Resident) published on 23 July 2019
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Review from Jane P (Daughter of Resident) published on 22 July 2019
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Review from Patricia B (Wife of Resident) published on 3 July 2019
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Review from Heather A (Daughter of Resident) published on 14 May 2019
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Reply from Alison Geddes, Marketing at Barchester Hempton Field Care Home
Many thanks for your positive feedback on our home, our Magic Moments Club offers an exciting and varied program of activities and pastimes, including a range of trips and outings. The Home Manager and team will be delighted to hear your feedback.
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Review from Wendy T H (Daughter of Resident) published on 2 October 2018
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Review from Julia S (Regular Volunteer) published on 10 September 2018
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Review from Graham M (Partner of Resident) published on 5 September 2018
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Review from Rosemary A (Daughter of Resident) published on 20 February 2018
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Review from B M (Resident) published on 5 December 2017
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Review from E A (Resident) published on 28 November 2017
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They are wonderfully kind and cheerful all of them and we have constant, trained medical care so it couldn't be better. For me, dreamy beyond words.
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Review from C P (Resident) published on 9 August 2017
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Review from J R (Daughter of Resident) published on 21 June 2017
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I have visited a number of homes in the past and this home is light, fresh and appears to be well run.
Mum made the very difficult decision to move into full-time care, but it was made easier for her because she felt well looked after and settled.
It
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Review from Sally B (Daughter-in-law of Resident) published on 16 May 2017
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Review from Dianne T (Uncle of Resident) published on 5 December 2016
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Review from N P (Son-in-law of Resident) published on 19 July 2016
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Reply from Bethany Gibbons, Marketing assistant at Barchester Hempton Field Care Home
We welcome all comments that will help us improve our services and we take them seriously. We are sorry that in this instance NP was not happy with some aspects of the care provided to his mother in law. We have recently made some changes to our catering service to enhance our resident dining experience and have introduced a new spring and summer menu offering a choice of appetizing and nutritionally balanced meals. We seek regular feedback from residents about the choices of meals that are served and this helps us to plan our menus. If a resident does not like the dish they have ordered we will always try to provide an alternative that is more to their liking. Mealtimes at Hempton Fields are an enjoyable, social event. During a recent visit from our regulator where mealtimes were observed, it was commented that ‘ Food was served hot from the kitchen and looked ‘home cooked’, wholesome and appetising. The meal was a friendly and communal experience’.
Residents are encouraged to eat with additional portions available. Where residents require support to eat their meals, staff are caring, patient and discrete. Our team will assist people with their menu choices. We ask what residents want to eat in the morning and check again at mealtimes in case they have changed their mind. Where residents require special diets, for example, pureed or fortified meals, these were provided.
The most recent CQC report, dated March 2016, rates the home as good and includes numerous positive comments from residents and their relatives about the standard of care, quality of staff and management who have not changed. These included that the management team conducted regular audits to monitor the quality of service and learning from them to make improvements.
If there is anything you would like to further discuss, please do not hesitate to contact customercare@brighterkind.com or pop into the home anytime.”
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Review from Alan D (Partner of Resident) published on 4 July 2016
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Review from Jean L (Partner of Resident) published on 4 July 2016
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Review from Susan S (Daughter of Resident) published on 24 May 2016
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Reply from Bethany Gibbons, Marketing Assistant at Barchester Hempton Field Care Home
Thank you for your comments – we welcome your views, which will help us to continue to improve our care services. We are currently reviewing this issue, following correspondence with yourself. Thank you once again for your thoughts.
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Review from Sue (Friend of Resident) published on 6 April 2016
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The Review Score of 9.8 (9.776) out of 10 for Barchester Hempton Field Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.776 for Barchester Hempton Field Care Home is calculated as follows: ( (239 Excellents x 5) + (60 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 303 Ratings = 4.776
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Hempton Field Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 26 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 11 Apr 2018
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Job Title: General Manager
Joined: 2022
Hello, my name is Joy and I am the manager of Hempton Field Care Home, Welcome to our Website!
I started nursing in 1990 in the Philippines and also had the opportunity to develop my nursing career in Saudi Arabia. I moved to the UK in 2004 and worked as a registered nurse in the NHS and then the care sector, where I progressed to being a Deputy Manager and then being a Registered Manager.
I joined Barchester in 2022 and was so pleased to step into the manager’s job role at Barchester as it gives me the opportunity to enhance my knowledge and practice as a manager, having managed three homes before. I welcome change, and improvement and celebrate success. I am very passionate about delivering the best standard of care to our residents and I am very proud to be a part of the Hempton Field Care Home team.
Job Title: Deputy Manager
Joined: 2024
Hello I'm Adrian, Deputy Manager here at Hempton Field.
With many years of experience in nursing, I bring a wealth of knowledge, expertise, and a deep passion for delivering exceptional care.
I am dedicated to putting my work and the well-being of our Residents first, ensuring every detail is attended to with precision and care. As a perfectionist, I am committed to maintaining the highest standards in everything I do.
I pride myself on being supportive and helpful, always ready to lend a hand and inspire my team. Compassion and dedication are at the core of who I am, and I am excited to contribute to the warm, caring, and supportive environment this team is known for.'
Job Title: Registered General Nurse
Joined: 2018
Hi everyone I'm Felix. Im a graduate of Lorma College in the Philippines and finished the course of Bachelor of Science in Nursing in 1994. Since then I have worked a number of Nursing roles across the UK, including roles in London. My wife and I live in Aylesbury and I love working as a Registered General Nurse at Hempton and for Barchester.
This is a great team to be part of and we have the best residents living in the home
Job Title: Administrator
Joined: 2023
Hello, my name is Tina and I am the Administrator at Hempton Field. I have worked in the care sector for the past 14 years, undertaking different roles. I have now worked in administration for the past 8 years and I greatly enjoy my role here. I am responsible for the finances within the home and will often be the person you speak to on the phone.
Myself and the team are here to support residents and their families.
Job Title: Chef
Joined: 2001
Hello, my name is Heather and I am the Head Chef here at Hempton Field. I have worked at the home for over 20 years and love that the home is a big part of the community. I take time to talk to the residents about their food preferences and love hearing their suggestions.
Nutrition and a balanced diet are so important for our residents, and as appetites lessen the presentation and taste of the food is also vital. I put together menus that use fresh quality ingredients as well as a few treats including home-made cakes.
Job Title: Receptionist/Administrator
Joined: 2022
Hello, my name is Lisa and I have been working as a receptionist and administration assistant here at Hempton Fields for over two years. I live locally and really enjoy my job working with the great team here at Hempton Fields.
Along with Tina we are here to support residents and families and will often be the people you speak to on the phone and welcome you to the home.
Job Title: Care Assistant
Joined: 2019
Hi there, my name is Karen and I am a Care Assistant at Hempton Field and love to spend time with my residents, making sure they are well cared for and happy.
Job Title: Care Assistant
Joined: 2023
Hi, my name is Lahari and I have been looking after our residents here at Hempton Field for over a year and a half.
There are not many people who can say they love what they do, but for me, every day is full of rewards when taking care of people. I'm glad I can be there to support them with what they need.
Job Title: Care Assistant
Joined: 2020
Hello, my name is Mandy and I am one of the Carers here at Hempton Field. I absolutely adore my job, of caring for our residents. I have many years’ worth of experience in the care industry and could not think of a more rewarding job to do
Job Title: Care Assistant
Joined: 2024
Hi, my name is Yasaya and I joined the team at Hempton Field in 2024. Having been a carer for a number of years now, it's lovely to be part of a team in such a unique environment where we care for the people who need us. We have such a warm and lovely home with some great people and I'm so proud to be part of what we do.
Job Title: Kitchen Assistant
Joined: 2002
Hello, my name is Kim and I have been a kitchen assistant at Hempton Field for over 20 years. I am mainly a Kitchen assistant but also help as a chef, my speciality is cheesecake! I love working with our residents and chatting with them about their food likes and dislikes.
Job Title: General assistant
Joined: 2006
Hello, my name is Carol and I am a General Assistant. I particularly enjoy my role as it is so varied and each day is different. I love getting to know the residents and working with such a great team here at Hempton Field.