The Homestead

24 Flax Crescent, Shilton Park, Carterton OX18 1NA
Submit a Review
9.9 63 Reviews
  • The Homestead, Carterton
Located in the heart of Carterton, near the scenic Cotswolds, MHA The Homestead offers a bright, modern environment where residents can truly thrive. Built in 2008, the spacious home provides residential and dementia care for up to 68 residents.

The gardens at The Homestead are a vibrant and therapeutic retreat, offering everything from raised vegetable beds to dementia-friendly pathways. Residents, along with local RAF veterans, helped raise funds for the Garden House, allowing the outdoor space to be enjoyed year-round.

With expert support for conditions ranging from early-stage dementia to advanced care, the team delivers compassionate, personalised care across three self-sufficient floors. Residents can enjoy dedicated dining areas, lounges, and social spaces, while engaging activities like music therapy, robotic pets, and interactive tables support those with dementia.

It's easy to understand why mealtimes are so important at The Homestead. Like everything here the residents are at the heart of everything, and they play an active role in shaping the menus, ensuring meals reflect their tastes, preferences, and traditions.

The Homestead provides a reassuringly familiar and homely setting where residents feel connected, comfortable, and cared for every day. Whether you’re searching for yourself or a loved one, for short stays or residential and dementia care, the team at The Homestead are here to help.

Show The Homestead on the Map

Care Provided by The Homestead

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 68 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Admission Criteria
    • Ages 1+
  • Room Information
    • Single Rooms (68)
    • Single Rooms with ensuite Wet Room (68)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for The Homestead

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Ample parking on site for residents and visitors.


The Homestead Reviews (63)

Total of 63, showing 1-20
9.9

The Homestead has a Review Score of 9.9 (9.937) out of 10, based on 20 reviews in the last 2 years. Over all time The Homestead has 63 reviews.

Overall Experience

  • 54
  • 9
  • 0
  • 0
  • 0

Date Published

63
9
9
20
43

Review from Elizabeth C (Sister of Resident) published on 26 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved my brother 3 years ago, it was the best thing I ever did. He has put on weight and can now hold a conversation. I cannot express how grateful I am for the care and attention that all the staff give. I'm always contacted if there is anything they are concerned about. We can visit at any time
and are allowed to take him out on days out. All the staff are friendly and very approachable. There is always something going on for the residents whether it be days out or other social events. I can definitely recommend this home.

Reply from Pawel Wisniowski, Home Manager at The Homestead

Thank you for your kind feedback. We are very focused here on nutrition and promotion of independence. It's great to hear that you like our approach and that it has been effective. Families are an integral part of our care and we try our best to maintain great communication and involvement in care. Thank you for being so kind and taking time to share your feedback and thank you for your ongoing support.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M S (Daughter of Resident) published on 13 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Homestead is an excellent care home, the staff are outstanding and it is spotless. It is run in a fantastic manner like a cruise ship. One staff member in particular has the skills to work at Buckingham Palace, it is so sparkling thank you, it gives me comfort to know it is so clean. All the staff
get a 5 star from me, they support both my parents and myself. The manager is alert and thorough, all his staff are switched on. The food is made freshly every day, it is nutritional. It is a happy place, all the staff are friendly l thank you so much for taking care of my beloved parents.

Reply from Pawel Wisniowski, Home Manager at The Homestead

Thank you for your kind feedback. I am glad that all the efforts of our domestic team are noticed and who knows maybe one day we would be able to host anyone from Buckingham Palace here at The Homestead. It's an absolute pleasure to look after both of your parents and seeing their joy especially while you are visiting. Thank you for your support.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tim J (Son of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very happy at the Homestead and the staff are amazing. They go above and beyond. Recently my mother had her 90th birthday and the staff made sure she and the family had a wonderful day. She is well looked after and the communication between the Homestead and myself, her son, is excellent.

Reply from Pawel Wisniowski, Home Manager at The Homestead

Thank you for your kind feedback. We understand that, as a family member, you put a lot of trust in us and our care provided, hence one of the crucial aspects is our communication with you. We are grateful to see this is seen and complimented. As always it is lovely to see that our resident's life still can flourish with any celebrations despite worry of their later life. Thank you for your support.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Martin C (Son of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Homestead is a wonderful place for my Father to live out his last few years. They are caring, and respectful and work so hard to keep him stimulated by laying on all sorts of activities. He is warm, well-fed fed, and well-looked after with regular visits from doctors and other medical support people.
A particular staff member is incredible and a great leader and I have never had a single issue in over 2 years. Keep up the good work guys.

Reply from Pawel Wisniowski, Home Manager at The Homestead

Thank you for such heart-warming feedback. There is so much that you have praised us for. We truly take pride in our care and we appreciate that you and your family see this. Engagement and exploring different ways to support is in our focus to enable people to live later life well. Thank you for trusting and supporting us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carlos S (Son of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great care for all residents. You can speak to the staff easily about any concerns and they keep in touch to tell us about any issues with Dad. Excellent care. Very pleased with how Dad has settled into this care home because they interact with him so well that he's very happy too.

Reply from Pawel Wisniowski, Home Manager at The Homestead

Thank you for your kind feedback. We understand how challenging it must be for your Dad and yourselves when choosing the right home. I am very happy to hear that all our team has met those expectations and was able to provide such a positive impact for your Dad. There is no doubt that care is in our hearts, and we strive for all people to live their later life well whilst maintaining their identity. Thank you for your support.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J M (Daughter of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at The Homestead since September 2019 and has received excellent care there.
The staff constantly engages with residents, there are many activities, and they demonstrate kindness and understanding.

Reply from Pawel Wisniowski, Home Manager at The Homestead

It's great to hear that you and your mother have had such a positive experience with us for the last seven years. We always aim to create a real home from home and your feedback gives us a fantastic statement that this can be achieved. It's an honour to be part of your mother's and your whole family's journey, and that we can support everyone in the best way we can.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H J (Granddaughter of Resident) published on 15 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandmas had a lovely festive and birthday period with one member of staff painting her nails and cutting her hair ready to look glam for Christmas. It's always a lovely warm welcome and they even did her a cake again for her birthday this year.
Thank you to the team!

Reply from Pawel Wisniowski, Home Manager at The Homestead

Thank you for your kind feedback. It is important for us to ensure all residents feel well looked after and celebrate any occasion with us. Everyone is always happy to celebrate their birthdays, Christmas and any other celebration, hence we always make this as a very special experience. I am very grateful for your support and for the team to ensure that you, as a family, also feel very welcomed, after all this is your Grandma's home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E J (Granddaughter of Resident) published on 15 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I always get a warm welcome whenever I come to visit my granny, she is always clean and happy when i see her. She always says how nice and helpful everyone that works there is to her. I couldn't be more happy with the standards they have for not only my granny but for us visiting too! Can't thank everyone
there enough for the work they put in.

Reply from Pawel Wisniowski, Home Manager at The Homestead

Thank you for your kind feedback. It is important for all of us to hear your granny's comments on how well looked after she feels here at The Homestead. It's just a great statement on what all of our team members do and with such amazing commitment. Thank you for your support.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S B (Daughter of Resident) published on 20 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at The Homestead since February 2024 where she has gone from bedbound at home, refusing to eat, drink and interact, to someone who is sitting with the other residents, eating, drinking and interacting. What a transformation and all down to the wonderful staff, from the top down at The
Homestead. Thank you so very much.

Reply from Pawel Wisniowski, Home Manager at The Homestead

Thank you for such lovely feedback. All our staff work very hard to support our residents with all needs and your story is an amazing example where we can celebrate successes of enabling people with independence. We are glad to see your mum flourish and start enjoying her regained abilities. Thank you for being very supportive.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Neal E (Son of Resident) published on 12 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found this home to be exceptional and all visitors to see my mother have been impressed with this establishment and more importantly the staff. The staff are particularly caring and can only think that the recruitment and retention is high on the management agenda to maintain these standards.
Well done, an example to many. Great location for my mother and father-in-law.

Reply from Pawel Wisniowski, Home Manager at The Homestead

Thank you for great feedback. The focus on stable and effective staffing levels and support is very important to us. We always aim to ensure that no one is waiting for any support, even for small talks. I am glad that you believe we could set an example to all, this personally means a lot to me and my brilliant team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John O (Son of Resident) published on 12 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident since March 2023 and I can only be impressed by the care and attention Mum has received, which I know isn't always the case in care home environments. The staff have been excellent, caring and patient with Mum and us family members. 10/10. Thank you.

Reply from Pawel Wisniowski, Home Manager at The Homestead

Thank you for your positive feedback. I am glad that we have been able to support you and your family. We try our hardest to ensure we provide individually tailored care that also involves family. It's our pleasure to look after your mum and have all your family with us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S E (Daughter of Resident) published on 12 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The welcome at The Homestead was excellent. The team have made us feel most welcome. We feel we can ask anything at any time and the answer given is complete and considerate. Understanding each individual's circumstances is important to the care team and they have taken the time to meet, enquire and
understand my father.

Reply from Pawel Wisniowski, Home Manager at The Homestead

Thank you for your great feedback. We recognise that all our residents and families are different and we try our best to put our person-centred care in practice from day one. I am glad that we could support you and give your family this reassurance, especially when it's not easy for you. Once again, thank you for your support.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Debbie B (Daughter of Resident) published on 12 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in residency at The Homestead since 2019. I have always been satisfied with her care with no concerns. I am always notified with information and updates around Mum's health and well-being. I am happy with the relationships I have with management and staff members. My family members are
more than happy with Mum's care. I am very sure that Mum is comfortable and happy in her residency. Thank you to all.

Reply from Pawel Wisniowski, Home Manager at The Homestead

Thank you for kind words. I am glad that we were able to maintain our standards for so many years, despite various challenges and difficult times. I am grateful to all my team for their hard work and commitment. Thank you for all support and looking forward to meet up next time at The Homestead.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gill S (Wife of Resident) published on 12 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole time my husband has been in Homestead the experience has been wonderful. The staff are all so helpful, not only to him but to me and the family as well. His care could not be better really and they go out of their way to make his life the best it can be. Any difficulties that occur seem to
be dealt with quickly and efficiently. We are all happy with his care.

Reply from Pawel Wisniowski, Home Manager at The Homestead

Thank you for the fantastic review. I am glad that we make you and your husband happy. I am proud of my team, who support you in such an efficient and supportive way. It's very important for us to maintain relationships within the home, as only then it's truly a home from home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P K (Regular Volunteer) published on 7 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Homestead is a care home with a difference. Here the residents all like my family and colleagues are friends for life. The manager is always smiling and available to listen and solve everybody's problems. I love working/volunteering as it has given me hope and love around.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J S (Friend of Resident) published on 15 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have a very high regard for The Homestead I find the home is well run. The staff are very kind and considerate to the residents. The resident I know is so comfortable he believes he is at home and very comfortable and enjoys his meals. He says the staff are his friends and he does not want to leave.

Reply from Pawel Wisniowski, Home Manager at The Homestead

Thank you very much for your amazing review. It's great to hear that your friend is so happy here at The Homestead and sees staff as friends and that he feels at home. It's our mission to enable all residents to live their later life well, and we provide as much comfort as is needed. Please continue to share your feedback with us, to allow us to continue to maintain these standards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Chris M (Daughter of Resident) published on 18 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After visiting The Homestead for the first time I felt I had at last found somewhere that could be a new home for Mum - the manager was welcoming, caring and professional and the environment homely, clean and bright. We were so lucky they had a room when we needed it and Mum has now been a resident
for just over a year. The whole team - management, carers, support staff and volunteers - all played their part in helping Mum to settle in and they all continue to care for her really well. The Homestead is also very supportive of family members - they keep me updated on Mum’s care, offer advice when things are difficult, and listen to my feedback or concerns in a positive way. It has removed a lot of worry knowing that Mum is safe and well looked after - thank you all for the great work you do.

Reply from Pawel Wisniowski, Home Manager at The Homestead

Thank you for a great feedback. We are very honoured that we could support you and your mum here at The Homestead. Our mission is to enable people to leave later life well and ensure that we can support all relatives at the same time. I am glad that you found us caring and professional and the environment homely.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jane S (Daughter of Resident) published on 15 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I recently moved my mother to the Homestead and have been anxious about how she may settle in. It is still early days but the staff have been really kind, encouraging her to meet the other residents and taking good care of her. She seems relaxed and content when I visit.

Reply from Pawel Wisniowski, Home Manager at The Homestead

Thank you for your positive review. I am glad that we could help and ease off worries and anxieties in such a difficult moment. We realise that it’s not easy to find a home and there are a lot of worries. I am glad that we could support you and your mum. Welcome to The Homestead. Thank you for your support.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Annette G (Daughter of Resident) published on 17 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just had a fabulous fete and as usual all the staff put in so much hard work. The residents all had great fun and the staff couldn’t be better. Great 80’s theme and the weather was kind to us too. Well done to the great Homestead team who are simply the best! We definitely made the right choice of
a care home for our lovely mum.

Reply from Pawel Wisniowski, Home Manager at The Homestead

We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do. We’ll continue striving to provide exceptional service and outstanding care to make every interaction with us remarkable.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Detta M (Daughter of Resident) published on 5 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum moved into the dementia wing of The Homestead in March. The level of service and care she has received is truly exceptional. First class. There is such a friendly, welcoming and homely atmosphere in The Homestead. All of the staff are so kind, cheerful and patient, plus brilliant at what they
do.
When Mum moved in on a Saturday two members of staff were ready to welcome us: they were so organised, efficient and prepared - and yet gentle, kind and welcoming. It was truly wonderful and so reassuring.
The Homestead is also spotlessly clean, and the resident bedrooms (with en-suites) are really large. The food also looks really yummy too. We feel totally blessed to have found this new home for Mum. It’s definitely a home from home - and we (as a family) all feel like that. It’s a total credit to the manager and every single member of staff. Thank you so, so much for all that you do to make The Homestead a brilliant Care Home. We really do appreciate it.

Reply from Pawel Wisniowski, Home Manager at The Homestead

Thank you for the kind words and for sharing your experience with us. We do appreciate any feedback as it's important for us to continue to improve and provide a high standard of care. It’s a pleasure to have you with us and I would like to thank you for the trust given.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.937)

Overview of Review Score

The Review Score of 9.9 (9.937) out of 10 for The Homestead is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.937 for The Homestead is calculated as follows: ( (222 Excellents x 5) + (15 Goods x 4) ) ÷ 237 Ratings = 4.937

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Homestead is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Jan 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about The Homestead

What types of Care is The Homestead registered for?

Older Person Care, Dementia, Respite Care & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Homestead provide?

Own GP if required is an additional type of care provided.

How many Rooms does The Homestead have?

There are 68 Single Rooms.

What are the Facilities & Services at The Homestead?

Own Furniture if required, Close to Local shops, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is The Homestead to the centre of Carterton?

0.8 mile(s) as the crow flies, distance by road may be significantly further.