The Homestead

24 Flax Crescent, Shilton Park, Carterton OX18 1NA
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10 69 Reviews
  • The Homestead, Carterton
Located in the heart of Carterton, near the scenic Cotswolds, MHA The Homestead offers a bright, modern environment where residents can truly thrive. Built in 2008, the spacious home provides residential and dementia care for up to 68 residents.

The gardens at The Homestead are a vibrant and therapeutic retreat, offering everything from raised vegetable beds to dementia-friendly pathways. Residents, along with local RAF veterans, helped raise funds for the Garden House, allowing the outdoor space to be enjoyed year-round.

With expert support for conditions ranging from early-stage dementia to advanced care, the team delivers compassionate, personalised care across three self-sufficient floors. Residents can enjoy dedicated dining areas, lounges, and social spaces, while engaging activities like music therapy, robotic pets, and interactive tables support those with dementia.

It's easy to understand why mealtimes are so important at The Homestead. Like everything here the residents are at the heart of everything, and they play an active role in shaping the menus, ensuring meals reflect their tastes, preferences, and traditions.

The Homestead provides a reassuringly familiar and homely setting where residents feel connected, comfortable, and cared for every day. Whether you’re searching for yourself or a loved one, for short stays or residential and dementia care, the team at The Homestead are here to help.

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Care Provided by The Homestead

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 68 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Admission Criteria
    • Ages 1+
  • Room Information
    • Single Rooms (68)
    • Single Rooms with ensuite Wet Room (68)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for The Homestead

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,709 – £1,878
    • Self-Funded Residential Dementia Care £1,803 – £1,979
  • (these prices are only a guideline, please contact The Homestead to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Ample parking on site for residents and visitors.


The Homestead Reviews (69)

Total of 69, showing 61-69
10

The Homestead has a Review Score of 10 (9.951) out of 10, based on 26 reviews in the last 2 years. Over all time The Homestead has 69 reviews.

Overall Experience

  • 60
  • 9
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Date Published

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Review from Keith H (Partner of Resident) published on 12 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Previously in another care home, which was also excellent, she was moved to Carterton with care and dignity by taxi, accompanied by her key worker. The following day, the new home held a birthday party for her. Very impressed by MHA main office organisation and the obvious culture of care for such vulnerable
and confused residents. Staff always welcoming. The charity ethos of MHA clearly extends beyond the "financial bottom line". Concerns and problems of other homes in the media; is not visible or present here.

Reply from Caroline Anderson, Home Manager at The Homestead

We are so pleased to hear that your partner is settling well at The Homestead and was able to enjoy her birthday party the day after admission. It is always great to hear when we get things right. Thank you.


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Review from Sue L (Daughter of Resident) published on 12 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally, I feel dad is looked after very well, however, I feel the entertainment lets this home down. When he arrived, it was good but now the usual lady left and was replaced and it's not so good.

Reply from Helen Nairn, Area Manager at The Homestead

Thank you for your review of the care your Dad receives at The Homestead, it is great to hear that you would recommend us. We are a bit concerned that you should rate our home cleanliness and activities poorly since generally speaking this scores highly. Of course we want to address any concerns you have about these areas and Home Manager Caroline Anderson will be in touch with you to see how we can help.


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Review from Ian b (Son of Resident) published on 12 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is well cared for and is always invited to take part in activities at The Homestead. his room is kept very clean and meals are of a good standard.
All at The Homestead show a very caring attitude.

Reply from Caroline Anderson, Home Manager at The Homestead

Thank you for telling us about the care and support that your Dad receives at The Homestead, it is great to hear that you find all of the carers so caring and kind.


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Review from Jennifer B (Daughter of Resident) published on 12 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything is satisfactory with the home. Items go missing on the odd occasion but they are found eventually. We are happy that we found this place for mum. She has been with them 2 and a half years now and all in all she is happy and it has taken a big load of worry off my shoulders.

Reply from Caroline Anderson, Home Manager at The Homestead

Thank you for telling us about the care and support your Mum receives at The Homestead, it is great to hear you feel so reassured.


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Review from Heather P (Daughter of Resident) published on 8 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Homestead provides an excellent care provision and is a beacon in the field of social care. We chose this care home with considerable attention to detail about what was offered and have not been disappointed. My mother has been cared for over 5 years and nothing has been too much trouble for the
staff at this home. The manager is approachable, professional and oversees a service with strongly inclusive values, ably supported by caring staff and a warm and friendly chaplain. I have recommended it to other families.

Reply from Caroline Anderson, Home Manager at The Homestead

Thank you so much for your outstanding review of the care and support your Mother receives at The Homestead. It is quite an accolade to be called a beacon in the field of social care and we thank you for that and all your other wonderful comments.


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Review from Olivia (Granddaughter of Resident) published on 29 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm so impressed by the kind and caring staff at the Homestead. My Granny has lived there for several months now and they are always so pleasant to my Granny and the whole family even though they do a very challenging job.
The manager is fantastic and despite probably being busy makes an effort to
chat to us and knows all the residents.
The carers really understand how to look after people with dementia - always giving people choice and encouraging everyone to get involved - whether it be running the vacuum round, singing or dancing. They always seem to have entertainment. At home my Granny would just sit and sleep, whereas here she's kept very busy and often smiling while singing along at music sessions. Her friends there love to dance and the carers get up and dance with them which is lovely.
The Chaplain is brilliant and both residents and employees really think the world of her support.
We can't thank everyone enough for how they look after my Granny and we have such peace of mind knowing she's in safe hands.
I would highly recommend the Homestead.

Reply from Caroline Anderson, Home Manager at The Homestead

Thank you for taking the time to tell us about the care and support your Granny receives at The Homestead. It's lovely to hear that she is enjoying our activities so much and wonderful to hear that our staff are so understanding and encouraging.
I appreciate that it is a very difficult time when a loved one needs to move into a care home and I am pleased it has been such a positive experience for you all and to hear that you now have peace of mind.


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Review from Sharon D (Daughter of Resident) published on 11 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been I the home for over two years. The staff have always been very friendly and do an amazing job of looking after the residents. The activities are well organised and very frequent. They have musicians visiting, church services and events for the family, fireworks, xmas fayre etc. My mum
seems happy and settled at The Homestead and we have peace of mind knowing she is being so well looked after.

Reply from Caroline Anderson, Home Manager at The Homestead

Thank you for telling us about the care your Mum receives at The Homestead. It's great to hear that she enjoys the activities on offer and that our friendly caring staff team give you peace of mind that you Mum is being well cared for.


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Review from Morag W (Daughter of Resident) published on 16 September 2015
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am really pleased with the care my Mother is receiving. The accommodation is very good and the staff cannot be more helpful and caring, both for residents and family members.


The food is excellent and well thought out.


Reply from Caroline Anderson, Home Manager at The Homestead

Thank you for taking the time to comment on the care that your mother is receiving at The Homestead, it is great to hear that our care staff are so helpful and caring and that our catering teams efforts to produce delicious food are successful.


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Review from Josephine M (Sister of Resident) published on 17 July 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has spent the past five years at the Homestead. On admission we were advised she would only have about a year left to live. The dedication and care received during this time has been second to none. The care staff were fully aware of my sisters support needs. The home is beautiful and clean.
The manager always seems busy but never fails to stop and ensure all is well. I cannot thank the staff enough for all they done for my sister, I would have no hesitation in recommending this home to others.

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Current Review Score: 10.0 (9.951)

Overview of Review Score

The Review Score of 10 (9.951) out of 10 for The Homestead is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.951 for The Homestead is calculated as follows: ( (294 Excellents x 5) + (15 Goods x 4) ) ÷ 309 Ratings = 4.951

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Homestead is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Jan 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (8)

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