Huntercombe Hall Care Home

Huntercombe Place, Nuffield, Henley-on-Thames RG9 5SE
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9.5 50 Reviews
  • Huntercombe Hall Care Home, Henley-on-Thames
Huntercombe Hall Nursing and Care Home is an elegant Victorian Manor House, providing residential, nursing and dementia care for up to 42 elderly residents, including trial stays, short stays, convalescent care and long-term care for individuals or couples.

Located over two floors, each ensuite room has a charming, welcoming atmosphere and an accessible lift links the ground and first floor. The home is a stunning Victorian property that has been sympathetically converted to a care home of distinction, stooped in history and provenance.

The stunning grounds surrounding Huntercombe Hall provide a haven of wildlife and are an idyllic location for residents to relax. The home sits within extensive beautifully landscaped gardens with level lawns, ideal for residents and visitors to enjoy when the weather permits. The home is located in the beautiful village of Nuffield, close to the picturesque towns of Nettlebed, Wallingford and a 15 minute drive from Henley on Thames. Just off the A4130, Huntercombe is well located for shops, facilities and amenities whilst enjoying views over rural countryside and woodland.

Staff at the home are as compassionate as they are experienced, and specialist training allows them to offer the highest standards of care to all residents, including those living with dementia. They work hard to establish an environment where residents feel comfortable, and plan activities to help keep them engaged and enjoying each day.

Care Provided by Huntercombe Hall Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 42 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Daniela Barros (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (42)
    • Single Rooms with ensuite Wet Room (8)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2000

Funding & Fees Guide for Huntercombe Hall Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500
    • Self-Funded Residential Dementia Care from £1,500
    • Self-Funded Nursing Care from £1,750
    • Self-Funded Nursing Dementia Care from £1,750
    • RESPITE Self-Funded Residential Care from £1,650
    • RESPITE Self-Funded Residential Dementia Care from £1,650
    • RESPITE Self-Funded Nursing Care from £1,750
    • RESPITE Self-Funded Nursing Dementia Care from £1,750
  • (these prices are only a guideline, please contact Huntercombe Hall Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Huntercombe Hall Care Home Reviews (50)

Total of 50, showing 1-20
9.5

Huntercombe Hall Care Home has a Review Score of 9.5 (9.452) out of 10, based on 22 reviews in the last 2 years. Over all time Huntercombe Hall Care Home has 50 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

Very happy with everything that Huntercombe Hall do for my mum. All very good at what they do and the care they receive.

Reply from Home Manager, Home Manager at Huntercombe Hall Care Home

Thank you for your lovely review, it's really appreciated by the whole team. Everyone here is dedicated to giving the best care possible, so it's wonderful to hear that you're happy with everything we do for your mum. We'll pass on your comments to our team!


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Overall Experience  Overall Experience 5.0 out of 5

It wasn't a hard decision choosing Huntercombe Hall for my Nan, as soon as we walked in everything felt right.
The atmosphere was lovely and the staff are all so friendly and so very caring.
Nanny settled very quickly and has made some lovely friends.
She is enjoying the activities especially colouring,
and has even started knitting again.

Reply from Home Manager, Home Manager at Huntercombe Hall Care Home

Thank you for your lovely comments. We're delighted to hear that your Nan has settled in so well and is enjoying the activities at Huntercombe Hall. The care and services we deliver as a team to our residents and their loved ones are extremely important to us. Your feedback will be shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

Lovely home, the residents are really well looked after. The House keeping is up to scratch, clean and tidy! Management and staff are very friendly and helpful. Activity's offer a great service of fun and happy games including exercise.

Reply from Home Manager, Home Manager at Huntercombe Hall Care Home

Many thanks for your lovely comments about our home and team at Huntercombe Hall. We are dedicated to ensuring all our residents feel safe, happy, and well cared for, we are pleased this has been your experience and that our range of activities is being enjoyed. Your feedback is greatly appreciated by all of us here at Huntercombe Hall. Thank you again.


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Overall Experience  Overall Experience 5.0 out of 5

Lovely care home. Staff are very caring to residents and myself. My mum has late stage dementia, so her needs are great. I feel that she is looked after like one of the family. Staff tell me about problems she has, so I feel informed. My father recently died and they have been so kind to me and I really
appreciate their support.

Reply from Home Manager, Home Manager at Huntercombe Hall Care Home

Many thanks for your lovely feedback and taking the time to leave us a review. Our team is dedicated to ensuring every resident feels safe, happy, and part of our family at Huntercombe, as well as supporting their loved ones and it's great to hear that this has been your experience.


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Overall Experience  Overall Experience 5.0 out of 5

My uncle has been staying in this care home and the staff and management are very helpful with everything. Any concerns we have had have been dealt with straight away. I would just like to thank you all for the great work you all do.

Reply from Home Manager, Home Manager at Huntercombe Hall Care Home

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your uncle is receiving such great care at Huntercombe Hall and will pass on your kind comments to the whole team.


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Overall Experience  Overall Experience 5.0 out of 5

The staff are nice, friendly, patient, professional and encouraging. Residents are well looked after in comfortable clean and cosy accommodation and visitors are warmly welcomed. One of the staff deserves a special mention for always going above and beyond the call of duty, we are so grateful for her
huge kindness.

Reply from Pete Watt, Home Manager at Huntercombe Hall Care Home

Thank you very much for your kind words. Nothing will stop us from delivering outstanding care for our residents at Huntercombe Hall. The team join me in thanking you for your positive comments.


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Overall Experience  Overall Experience 1.0 out of 5

My dad spent 3 weeks in Huntercombe as emergency respite care, and it was the most awful experience ever. The home looks very grand from the outside and the website, but in reality, the second floor where dementia patients are is old and tired looking. There is a high usage of agency staff and often
no member of senior management on-site at the weekend. Dad had his first fall within days of arriving, although not hurt badly, it was not disclosed initially. Dad got a urine infection and oral thrush whilst there, he lost 8kg in weight, and the ability to talk, feed himself or walk until he was hospitalised - please note, at the family's request not by Huntercombe staff/management. After 1 week in hospital on an IV drip and feeding tube, he made a full recovery back to how he was before his respite care. It was not just his dementia decline as we were told. Read into this what you wish, but we will always regret Dad going into Huntercombe Hall.

Reply from Home Manager, Home Manager at Huntercombe Hall Care Home

We pride ourselves on the resident experience and we are very sorry that you were unhappy with your father's care. We take comments such as this extremely seriously as it does not reflect the typical positive feedback we receive. We understand that you are in contact with the appropriate authority. If you would like to discuss the matter further, we would be grateful if you could contact us on wecare@ariacare.co.uk.


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Overall Experience  Overall Experience 5.0 out of 5

I would like to say this is a very good care facility.
The staff are friendly and helpful.
The staff made my sister's birthday special in the garden with all the family, all they do is much appreciated.
Thank you.

Reply from Pete Watt, Home Manager at Huntercombe Hall Care Home

Thank you for your kind words and recognition of the team at Huntercombe Hall Care Home. We're so pleased to hear that your sister had a lovely birthday. Your comments will be passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

We looked at many homes before Huntercombe. We chose this one because it felt nice. No regrets, nearly two years in. The staff are unfailingly lovely which is the only thing that really matters. It is clean, the food is lovely and loads of activities. But it is the staff that make it so perfect.

Reply from Pete Watt, Home Manager at Huntercombe Hall Care Home

Thank you for your lovely comments. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for the staff of Huntercombe Hall. The carers are compassionate and friendly and furnish me with photos and updates on my sister's care, essential as I live abroad and could feel isolated. They go above and beyond to make her life as interesting and normal as possible and,
if the resident is able, outings are organised for birthdays and when the weather is sunny. Thank you all so much for giving me peace of mind!

Reply from Pete Watt, Home Manager at Huntercombe Hall Care Home

Thank you, we are so pleased to read your wonderful comments about the care your sister is receiving; the team were thrilled with your feedback, as we strive for personalised care from the heart for all our lovely residents and it's great to hear of the joy and peace of mind this creates for families, thank you.


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Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at Huntercombe for about 5 years following diagnosis of Parkinson's disease. Overall his treatment was excellent, although there were some periods when we needed to monitor his care closely.
The Huntercombe staff were consistently excellent, and particularly so during the Covid
pandemic when they had to juggle extremely trying conditions and restrictions. Their care for my father in his final weeks was beyond excellent. I am grateful that his end-of-life care was so professional and empathetic.

Reply from Pete Watt, Home Manager at Huntercombe Hall Care Home

Thank you for taking the time to leave your review of Huntercombe Hall. The care and services we deliver as a team to our residents and families is extremely important to us. Your comments have been passed on to the team.


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Overall Experience  Overall Experience 4.0 out of 5

Dad seemed quite happy in the home. He was well looked after and clean.
The whole team in general was very pleasant.
When the home made all the changes it was a much lovelier place to visit.
Christmas was very nice for the residents and families.
Thank you all.

Reply from Home Manager, Home Manager at Huntercombe Hall Care Home

Thank you very much for your kind words. Nothing will stop us from delivering outstanding care for our residents at Huntercombe Hall. The team joins me in thanking you for your positive comments.


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Overall Experience  Overall Experience 5.0 out of 5

The facilities play an important part in it being their home and they can relax appropriate to their health needs but it’s driven by the team employed and that’s what has stood out to us as a family since Mum arrived mid-December. Everyone cares and we are pleased with the decision to choose this location.

Reply from , Home Manager at Huntercombe Hall Care Home

Thank you for taking the time to leave us a review and for your kind words about our home, the care your Mum is receiving and team at Huntercombe Hall. Your feedback will be shared with the team.


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Overall Experience  Overall Experience 4.0 out of 5

The care staff at Huntercombe really do care and looked after my dad really well, accepting his personality which could at times be challenging due to his Dementia. They did particularly well with the Covid 19 outbreak, limiting exposure, keeping me informed of any changes to process for visits and
keeping the home clear of the virus as much as possible, which was not an easy task given the number of staff and shift patterns exposing staff, I commended them at the time and would do so here again, care of residents was and is always paramount. The management team always kept me well informed. My only criticism's would be, the heating system was always on even through the hottest summer on record due to a fault which I raised with the care home manager and in my opinion took far to long to fix.
Invoices for additional charges were hit and miss, due to head office admin/accounts not on top of things causing an overdue amount going back over a 12 month period, which took some sorting out.

Reply from Home Manager, Home Manager at Huntercombe Hall Care Home

Thank you Andy for taking the time to leave us a review and for all your comments which have been shared with the team. We value all feedback to enable us to continuously improve.


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Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my mother receives, staff are very helpful and supportive, food always looks lovely and they are always willing to accommodate something you may want, it feels very homely and has a warm atmosphere.

Reply from Home Manager, Home Manager at Huntercombe Hall Care Home

Thank you for taking the time to leave us a review, we are pleased to read your lovely comments about the care your mother is receiving and your recognition of the team at Huntercombe Hall. Your feedback will be shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

Whenever I visit, I am always made to feel very welcome, and my mother always seems well looked after, with lots going on to keep her occupied.
The renovation work has made a great difference to the care home - just a shame the bedrooms didn’t get done.
The only reason I have not given the management
a five is because I don’t know who they are.

Reply from Home Manager, Home Manager at Huntercombe Hall Care Home

Thank you for your lovely comments. The care and services we deliver as a team to those living in our communities and their families are extremely important to us, and we agree that Huntercombe Hall is looking wonderful since its refurbishment. I shall pass your feedback on to the rest of the team and hope to meet you next time you are visiting your mother.


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Overall Experience  Overall Experience 5.0 out of 5

Huntercombe Hall Care Home provided excellent care for my mother and father for over two years. They provided excellent nursing care and communicated well with my brother and I at all times. The carers were also great and were always compassionate at supportive and were very supportive of my father
when our mother passed away. Although our parents weren't very keen on socialising with others - they did benefit from the beautiful garden and enjoyed sitting out in summer. Thanks again for all the great care and support. (Daughter of resident)

Reply from Home Manager, Home manager at Huntercombe Hall Care Home

Thank you for taking the time to leave us a review and for your lovely comments about the care your mother and father received. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.


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Overall Experience  Overall Experience 4.0 out of 5

The care was generally very good. The staff work hard and are very patient.
The manager was very helpful and considerate.
The home could do with a redecoration which I believe is planned.
It can be a job to get through using the telephone - generally ends up on answer phone, but they always
contact you if your relative isn't well or had a fall etc.
Found the finance side rather slow and inefficient.
Overall we would recommend Huntercombe Care Home and its staff and nursing care.

Reply from Home Manager, Home Manager at Huntercombe Hall Care Home

Thank you for your comments and for taking the time to leave us a review. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

Huntercombe Hall Care Home has a warm and feel-like home atmosphere. We had a terrible experience in other care settings and couldn’t be more happy with the care and compassion shown to us all so far. The staff is friendly and widely available every time we approach them, we met the management team
and the majority of our worries were dismissed with knowledgeable and sensible information. We were allowed to watch the routine of the home and be involved in activities where residents were stimulated and with happy expressions. We could finally sleep peacefully. Thank you so much to everyone involved in the care, you are amazing.

Reply from Home Manager, Home Manager at Huntercombe Hall Care Home

Thank you for your review and positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. Your feedback will be passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My aunt is so well cared for by the lovely team at Huntercombe Hall Care Home. She enjoys the activities and I am always touched by how well the staff know her and the respect they show to her and us. I know that she is in good hands and am so pleased that we are able to visit her whenever we are back
in the Oxfordshire area.

Reply from Home Manager, Home Manager at Huntercombe Hall Care Home

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your aunt is receiving such great care at Huntercombe and will pass on your kind comments to the whole team.


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Current Review Score: 9.5 (9.452)

Overview of Review Score

The Review Score of 9.5 (9.452) out of 10 for Huntercombe Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.452 for Huntercombe Hall Care Home is calculated as follows: ( (179 Excellents x 5) + (33 Goods x 4) + (15 Satisfactorys x 3) + (11 Poors x 2) + (10 Very Poors x 1) ) ÷ 248 Ratings = 4.452

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Huntercombe Hall Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 May 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (5)

Catia

Catia Pereira

Job Title: Home Manager

Catia is our home manager at Huntercombe Hall, here’s a little bit more about her role at the home in her own words:


“My role requires a blend of leadership, empathy, and strong organisational skills to maintain a high standard of care and operational excellence.


I bring over 13 years of clinical experience in healthcare, during which I have had the privilege of working in various care settings. My background includes acute nursing, community, palliative, dementia, and care management.


During the past 12 years, I have worked predominantly in nursing homes. I have always been deeply committed to providing compassionate, high-quality care that truly enhances the lives of residents.


I am passionate about care standards and making a positive impact on the day-to-day experiences of our residents. My goal is to foster an environment that is not only safe and supportive but also enriching and joyful.


Henley-on-Thames combines a natural beauty, a strong community spirit, and a wealth of cultural experiences making it a truly delightful place to visit or live. I live in Wokingham, but I visit Henley-on-Thames regularly with my partner. The town is full of historical charm and the cultural attractions are beautiful.”


Daniela

Daniela

Job Title: Deputy Manager

The most rewarding aspect of my profession is caring for others, and in the nursing home setting, I am dedicated to ensuring that our residents live their lives to the fullest, enjoying each day with us in the most meaningful way possible.


Emma

Emma

Job Title: Receptionist

I truly enjoy spending time with the residents and collaborating with the team to provide the best care possible. I’m committed to my role, greeting visitors to the home, and supporting the nurses and carers with administrative tasks.


Delfina

Delfina

Job Title: Well-being Coordinator

I believe activities are essential in residents’ lives, helping to keep their minds active, maintain their mobility, and offer chances to socialise, which enhances their overall quality of life. Seeing the residents happy brings me so much joy, and I’m proud to be part of that.


Pedro

Pedro

Job Title: Head Chef

I bring 28 years of catering experience, spanning from Michelin-starred restaurants to various care homes. I strive to uphold the same excellent standards of food, providing residents with the best dining experience possible.


Frequently Asked Questions about Huntercombe Hall Care Home

What types of Care is Huntercombe Hall Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Huntercombe Hall Care Home provide?

Palliative Care, Day Care, Convalescent Care & Separate Specialist Dementia Care Unit are other types of care provided.

How many Rooms does Huntercombe Hall Care Home have?

There are 42 Single Rooms.

What are the Facilities & Services at Huntercombe Hall Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Huntercombe Hall Care Home to the centre of Henley-on-Thames?

6.6 mile(s) as the crow flies, distance by road may be significantly further.