Huntercombe Hall Care Home has a Review Score of 9.5 (9.452) out of 10, based on 22 reviews in the last 2 years. Over all time Huntercombe Hall Care Home has 50 reviews.
Review from Rosemary B (Mother of Resident) published on 6 July 2018
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Review from Ian T (Partner of Resident) published on 23 May 2018
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Review from Sally T (Daughter of Resident) published on 14 May 2018
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Review from D H (Sister of Resident) published on 8 May 2018
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Review from Ann H (Sister of Resident) published on 8 February 2018
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Food is good (three meals a day) with coke and biscuits between. The home has had new heating installed and decorators are in at the moment
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Review from Olive S (Wife of Resident) published on 8 May 2017
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Review from Valerie J (Daughter of Resident) published on 24 January 2017
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My 93-year-old father arrived here after hospitalisation, where he had become bedridden and uncommunicative.
I live aboard, yet members of the team always have time to respond to my telephone calls with a frank and detailed update on my father's well-being. And this open attitude is shared by the doctor who visits the home every week.
Huntercombe Hall, with its devoted staff, is a remarkable example of outstanding excellence. And I wholeheartedly recommend this wonderful care home.
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Review from Carol S (Daughter of Resident) published on 19 December 2016
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Review from Andrea N (Daughter of Resident) published on 15 December 2016
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Review from Jean S (Resident) published on 5 September 2016
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The Review Score of 9.5 (9.452) out of 10 for Huntercombe Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.452 for Huntercombe Hall Care Home is calculated as follows: ( (179 Excellents x 5) + (33 Goods x 4) + (15 Satisfactorys x 3) + (11 Poors x 2) + (10 Very Poors x 1) ) ÷ 248 Ratings = 4.452
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Huntercombe Hall Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 20 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 May 2018
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Job Title: Home Manager
Catia is our home manager at Huntercombe Hall, here’s a little bit more about her role at the home in her own words:
“My role requires a blend of leadership, empathy, and strong organisational skills to maintain a high standard of care and operational excellence.
I bring over 13 years of clinical experience in healthcare, during which I have had the privilege of working in various care settings. My background includes acute nursing, community, palliative, dementia, and care management.
During the past 12 years, I have worked predominantly in nursing homes. I have always been deeply committed to providing compassionate, high-quality care that truly enhances the lives of residents.
I am passionate about care standards and making a positive impact on the day-to-day experiences of our residents. My goal is to foster an environment that is not only safe and supportive but also enriching and joyful.
Henley-on-Thames combines a natural beauty, a strong community spirit, and a wealth of cultural experiences making it a truly delightful place to visit or live. I live in Wokingham, but I visit Henley-on-Thames regularly with my partner. The town is full of historical charm and the cultural attractions are beautiful.”
Job Title: Deputy Manager
The most rewarding aspect of my profession is caring for others, and in the nursing home setting, I am dedicated to ensuring that our residents live their lives to the fullest, enjoying each day with us in the most meaningful way possible.
Job Title: Receptionist
I truly enjoy spending time with the residents and collaborating with the team to provide the best care possible. I’m committed to my role, greeting visitors to the home, and supporting the nurses and carers with administrative tasks.
Job Title: Well-being Coordinator
I believe activities are essential in residents’ lives, helping to keep their minds active, maintain their mobility, and offer chances to socialise, which enhances their overall quality of life. Seeing the residents happy brings me so much joy, and I’m proud to be part of that.
Job Title: Head Chef
I bring 28 years of catering experience, spanning from Michelin-starred restaurants to various care homes. I strive to uphold the same excellent standards of food, providing residents with the best dining experience possible.