St Katharine's House

Ormond Road, Wantage OX12 8EA
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9.6 80 Reviews
  • St Katharine's House, Wantage
St Katharine’s House Care Home in the heart of Wantage, offers skilled and compassionate 24 hour care and support for older adults with residential, dementia and nursing needs.

Part of the multi-award winning Gold Care Homes group, St Katharine's House has all the features you would expect to enable residents to live well. Spacious lounges and dining facilities are complemented by a hair salon, a games area and a cafe area where residents, their families and guests can view the frequent wildlife that visit the extensive 5-acre grounds. Bedrooms offer ensuite facilities, promoting independence and a dedicated activities team arrange a programme of activities, entertainment, events and outings that ensure there is something to suit everyone.

Led by highly a experienced and passionate General Manager who has been at the home since 2018, the team go above and beyond every day to ensure every one of their residents receives the care they deserve.

A warm welcome is promised, so if you are looking for care for a loved one, contact the friendly team at St Katharine's House today to see how they can help.

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Care Provided by St Katharine's House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 84 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Seema Thomas (Home Manager)
  • Admission Criteria
    • Ages from 18 to 120
  • Room Information
    • Single Rooms (84)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2011
    • Number of floors: 2

Funding & Fees Guide for St Katharine's House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,500 – £1,500
    • Self-Funded Residential Dementia Care £1,500 – £1,500
    • Self-Funded Nursing Care £1,600 – £1,600
    • Self-Funded Nursing Dementia Care £1,600 – £1,600
    • RESPITE Self-Funded Residential Care £1,700 – £1,700
    • RESPITE Self-Funded Residential Dementia Care £1,700 – £1,700
    • RESPITE Self-Funded Nursing Care £1,800 – £1,800
    • RESPITE Self-Funded Nursing Dementia Care £1,800 – £1,800

  • Fees are subject to an assessment of individual needs.
  • (these prices are only a guideline, please contact St Katharine's House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restrictions, encouraged to eat with residence if arriving for meal times.


  • Parking

  • 26 free parking space available


St Katharine's House Reviews (80)

Total of 80, showing 1-20
9.6

St Katharine's House has a Review Score of 9.6 (9.567) out of 10, based on 21 reviews in the last 2 years. Over all time St Katharine's House has 80 reviews.

Overall Experience

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  • 28
  • 4
  • 0
  • 1

Date Published

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Review from N W (Husband of Resident) published on 31 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Whilst my wife was in your care I found she spent a lot of time alone (no company at all). She had only a day bag and twice I found the bed flooded where she had split it whilst lying on it. Did request a night bag but it was not forthcoming. Food left for her to eat, no helping eating, found water
bottle empty 3 times. Staff very nice just overworked, not enough of them, she passed after 3 weeks, so don't know if it would improve.

Reply from Seung Ping, General Manager at St Katharine's House

Thank you for taking the time to write a review. I would not be able to comment on individual circumstances on this forum, but I am happy to meet with you should you wish to do so. We keep comprehensive care records, which record things like refusal to eat and drink, as this is very common on an end of life pathway and I am sure that we will be able to show you things you would not have observed which took place outside of your visits. Please do feel free to get in touch so that I may put your mind at ease.


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Review from B S (Husband of Resident) published on 28 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my wife came here, the staff really showed respect towards her, though they had never met her before and when I come here to visit my wife, I see the staff really love the people that they take care of.

Reply from Seema Thomas, Home Manager at St Katharine's House

Thank you for taking the time to share your positive experience with us. It is our pleasure to care for all our residents. Regards, Seema


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Review from P H (Husband of Resident) published on 21 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic team. Helpful management!

Reply from Seung Ping, Home Manager at St Katharine's House

Thank you for such amazing feedback for my wonderful team. Regards, Seung Ping


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Review from Neil T (Son of Resident) published on 18 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I believe the wing (Tulip) is understaffed many times at weekends. Quite often and staff member is trying to look after 10 residents moving around, going to toilet and trying to leave rooms.

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Review from S H (Daughter-in-law of Resident) published on 4 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely rooms looking out onto the garden which is good for Mum as she is bed bound and she enjoys the view. Mum can exhibit challenging behavior but staff treat her with kindness and respect or a ready smile at all times. Nothing is ever too much trouble for them. Whilst care giving staff explain what
they are going to do and reason for it to reassure Mum. Can't fault the care she receives.

Reply from Seema Thomas, Home Manager at St Katharine's House

Thank you for your kind words. I'm thrilled to hear your comments about our kind and respectful care. With best wishes, Seema


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Review from James B (Son of Resident) published on 4 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall extremely happy with the care that Mum receives. The buildings are always warm and cozy and the staff are always helpful and caring.

Reply from Seema Thomas, Home Manager at St Katharine's House

Thank you for taking the time to share your experience of our home. Best wishes, Seema


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Review from Alan H (Son of Resident) published on 4 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has recently come back out of hospital resulting in the staff having to be very alert towards her condition. They have all shown excellent experiences in dealing with her health needs. The communication skills were also of the highest level towards my mother, whilst changing her, feeding her
and ensuring her care needs were of the highest standard. Good overall team work enabling my mother to carry on with her life. Thank you.

Reply from Seema Thomas, Home Manager at St Katharine's House

Thank you so much for leaving us a review. It is our pleasure to care for your mother. Warm regards, Seema


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Review from L C (Father of Resident) published on 17 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has taken some time to settle in St Katharine's House, but this is down to his disabilities. We visited him recently and he was a bit down. The staff are always welcoming and friendly. They always ask us if we would like a hot drink which is very nice. Everyone there is always polite and ask
us if we need anything. The house is always clean and tidy, as is my son's room. The staff are doing a tremendous job in looking after my son as he can be difficult sometimes. We are not worried about him as he is safe, warm and fed, being well looked after in terms of his medication and appointments.
Thank you all.

Reply from Seung Ping, General Manager at St Katharine's House

Thank you for your kind review. We truly appreciate your trust in us and are always here to support your son with warmth and care. Seung


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Review from Ray T (Respite Resident) published on 25 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife went into respite dementia care.
From first enquiry to leaving at the end of the residence I found the Admin staff to be polite, efficient and friendly.
The Care Manager and caring staff were considerate and understanding. It was clear to me that all of the staff were relaxed and appeared
happy in their work. This, to me, was a sign of employee satisfaction and a credit to the overall management of the home.
Despite some personal difficulties my wife experienced the staff remained caring and professional throughout her stay.
Without a doubt, I would recommend this Care Home because not only did they take care of my wife as the resident they were kind and considerate to me too.

Reply from Seung Ping, General Manager at St Katharine's House

Thank you so much for sharing your heartfelt feedback.


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Review from Pamela T (Daughter of Resident) published on 31 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the service provided. Mum looks very well looked after. Nice and friendly staff.

Reply from Seung Ping, Home Manager at St Katharine's House

Thank you so much for your kind feedback! We're delighted to hear that you are pleased with St Katharine's House.


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Review from N J (Daughter-in-law of Resident) published on 13 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at the care home have been outstanding, professional, friendly and hardworking.
Lucky to have such wonderful staff.

Reply from Michael Daglish, Home Manager at St Katharine's House

Thank you for your kind words! Your positive feedback is greatly appreciated and will be shared with our staff.


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Review from Suzanne F (Friend of Resident) published on 12 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Nice home but could rearrange the sitting room to make it not look like a doctors/dentist waiting room. Chairs could be placed in semi-circles or four or six chairs and not in rows with some residents viewing the backs of heads of the residents in the row in front. It needs to look more friendly like
your home would look. Also, the kitchen area needs to be kept clean at all times. Staff friendly but could be more trained in person-centred care and not just leave the residents sitting with no interaction given by waiting staff.

Reply from Sueng-Peng, Manager at St Katharine's House

Thank you for taking the time to write a review. Our lounges are set up to allow residents to interact with each other easily, just as you would in your own home but sometimes the furniture is rearranged in rows to accommodate activities and exercises. All staff are trained to support our residents with a person-centred approach, with promoting independence, respect and dignity prioritised.


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Review from Laura G (Daughter of Resident) published on 7 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not thank the staff, nurses and carers for their dedication and care enough. They treat the residents like a family, they are a wonderful team. Mum can be a bit difficult, as can all dementia residents. The staff are always very calm and kind when they have bad moments. Thank you.

Reply from Michael Daglish, Home Manager at St Katharine's House

Thank you so much for your heartfelt review. We appreciate your kind words and are thrilled to hear that our team's dedication and care have made a positive impact.


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Review from Julie H (Daughter of Resident) published on 14 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both our parents are being cared for together at St Katharine's House. All the staff are friendly and very professional. All visitors are made to feel welcome. They are very supportive with difficult situations and are keen to make life better for the residents.

Reply from Michael Daglish, Home Manager at St Katharine's House

Thank you so much for your kind words! We're truly honoured to have the opportunity to care for both of your parents at St. Katharine's House.


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Review from V E (Wife of Resident) published on 2 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Home is in a good position, near shops. Parking is good. Management and helpful staff are also friendly and helpful. Good rooms. Please note I have no previous experience of care homes, seems very expensive.

Reply from Michael, Home Manager at St Katharine's House

Thank you for taking the time to share your experience of our home. I'm so pleased you feel our team have been helpful. I appreciate you may not have experience of other care home costs but we believe we offer excellent value for money when you break down all of the things that are involved in the provision of residential care - someone's accommodation costs, all their food and drink, activities and outings, housekeeping and laundry services, use of communal facilities and on top of all that, carers on hand 24 hours a day. Thank you again for your kind words.


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Review from Christine N (Wife of Resident) published on 9 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I visited 4 care homes in the area and was impressed with St Katharine's because of the beautiful grounds, the friendly atmosphere, the clean, comfortable rooms, each with its own wet room, and the pleasant social areas.

Reply from Seung Ping, General Manager at St Katharine's House

Thank you for sharing your experience with us. We're delighted to hear that St Katharine's left a positive impression on you during your visits. Our beautiful grounds, friendly atmosphere, clean and comfortable rooms with individual wet rooms, and pleasant social areas are all aspects we take pride in.


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Review from Peter H (Husband of Resident) published on 2 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am delighted with the care, compassion, and indeed love shown to my wife during her nearly one-year stay at St Katherine’s. The professionalism of all the staff, the attention given to each resident, and the general happy atmosphere created is a testament to the high standards and ethos set by the
management and implemented by each team member. While some of the facilities may be dated the food is excellent and all areas are kept spotlessly clean and there are numerous mental and physical activities to occupy residents. I could not have chosen a better place for my wife.

Reply from Michael Daglish, Home Manager at St Katharine's House

Thank you for taking the moment to leave such a positive review. We are thrilled to hear that you are delighted with the quality of care and support that we provide to all our residents. The team at St Katharine's House is hardworking and passionate, as they strive to ensure the quality of care provided to each resident is nothing short of exceptional. Thank you again.


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Review from Sue I (Daughter of Resident) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom received excellent, compassionate care from the Manager and her wonderful staff, full of empathy and support for both the residents and their families during mom’s time at Saint Katharine‘s. It was so good to have the continuity of the same staff caring for mom day in and day out. They knew her
so well, even down to her favourite biscuits and how she liked her toast cooked. Everyone knew mom, from the managers, the carers, the lovely office staff, the catering team, the maintenance team, the wonderful activities coordinators and the visiting hairdresser. The family had peace of mind knowing that mom was being so well looked after. We were very regular visitors, at many different times of the day, and the standard of care was always the same, excellent.

Reply from Michael Daglish, Home Manager at St Katharine's House

Thank you for your kind words about Saint Katharine's Care Home. We're glad your mum received excellent care from our team. Your trust means a lot to us.


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Review from Guy H (Son of Resident) published on 5 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I have visited Mum, all the staff have been amazing. Mum is much more settled and relaxed in herself. To know that Mum is safe, cared for, treated with love and kindness, eating nutritious healthy food, singing and dancing, and going to chapel means more to me than words can describe, There
always seems to be a kind, loving atmosphere between staff and residents, I certainly feel it.

Reply from Chante Woodley, Marketing Coordinator at St Katharine's House

We greatly appreciate your kind words about St. Katharine's House! We are delighted to hear that your mother has received fantastic care. Kind Regards.


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Review from Kerry M (Daughter of Resident) published on 16 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother needed respite care and was lucky enough to stay at St Katharine's House for two weeks. The staff are an extraordinary team. All very warm, friendly, welcoming and efficient. She was made so welcome. She has dementia and was so very well taken care of by the wonderful, kind, caring and attentive
staff. Mom is very television-oriented, it makes her calm and happy. I brought Mom's telly with and maintenance were very helpful in getting it working. Thank you so much to all of the wonderful staff and St Katharine's team.

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Current Review Score: 9.6 (9.567)

Overview of Review Score

The Review Score of 9.6 (9.567) out of 10 for St Katharine's House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.567 for St Katharine's House is calculated as follows: ( (175 Excellents x 5) + (41 Goods x 4) + (23 Satisfactorys x 3) + (5 Poors x 2) + (1 Very Poors x 1) ) ÷ 245 Ratings = 4.567

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Katharine's House is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 13 Mar 2025

We would love to show you how we can help you or a loved one, so for more information or if you would like to arrange a visit, speak to our friendly team today.


Awards / Recognitions (9)

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Meet the Team (1)

Seung Ping Riggs

Seung Ping Riggs

Job Title: Care Home Manager

Joined: 2018

Seung Ping has been the manager of St Katharine’s Care Home since 2018. She aims to develop the team while transmitting Gold Care Homes's core values to each individual to build a strong foundation and continually improve the quality of care they provide.


Seung has been able to enhance her leadership capabilities and has allowed her to learn from her staff, residents, and their families. The role is highly dynamic which means every day brings forth new challenges allowing the team at St Katharine's to adapt and improve over time.


Frequently Asked Questions about St Katharine's House

What types of Care is St Katharine's House registered for?

Older Person Care, Dementia, Respite Care & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does St Katharine's House provide?

Palliative Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does St Katharine's House have?

There are 84 Single Rooms.

What are the Facilities & Services at St Katharine's House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St Katharine's House to the centre of Wantage?

0.2 mile(s) as the crow flies, distance by road may be significantly further.