St Katharine's House

Ormond Road, Wantage OX12 8EA
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9.6 81 Reviews
  • St Katharine's House, Wantage
St Katharine’s House Care Home in the heart of Wantage, offers skilled and compassionate 24 hour care and support for older adults with residential, dementia and nursing needs.

Part of the multi-award winning Gold Care Homes group, St Katharine's House has all the features you would expect to enable residents to live well. Spacious lounges and dining facilities are complemented by a hair salon, a games area and a cafe area where residents, their families and guests can view the frequent wildlife that visit the extensive 5-acre grounds. Bedrooms offer ensuite facilities, promoting independence and a dedicated activities team arrange a programme of activities, entertainment, events and outings that ensure there is something to suit everyone.

Led by highly a experienced and passionate General Manager who has been at the home since 2018, the team go above and beyond every day to ensure every one of their residents receives the care they deserve.

A warm welcome is promised, so if you are looking for care for a loved one, contact the friendly team at St Katharine's House today to see how they can help.

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Care Provided by St Katharine's House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 84 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Seema Thomas (Home Manager)
  • Admission Criteria
    • Ages from 18 to 120
  • Room Information
    • Single Rooms (84)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2011
    • Number of floors: 2

Funding & Fees Guide for St Katharine's House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,500 – £1,500
    • Self-Funded Residential Dementia Care £1,500 – £1,500
    • Self-Funded Nursing Care £1,600 – £1,600
    • Self-Funded Nursing Dementia Care £1,600 – £1,600
    • RESPITE Self-Funded Residential Care £1,700 – £1,700
    • RESPITE Self-Funded Residential Dementia Care £1,700 – £1,700
    • RESPITE Self-Funded Nursing Care £1,800 – £1,800
    • RESPITE Self-Funded Nursing Dementia Care £1,800 – £1,800

  • Fees are subject to an assessment of individual needs.
  • (these prices are only a guideline, please contact St Katharine's House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restrictions, encouraged to eat with residence if arriving for meal times.


  • Parking

  • 26 free parking space available


St Katharine's House Reviews (81)

Total of 81, showing 21-40
9.6

St Katharine's House has a Review Score of 9.6 (9.588) out of 10, based on 22 reviews in the last 2 years. Over all time St Katharine's House has 81 reviews.

Overall Experience

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Review from Kerry M (Daughter of Resident) published on 16 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother needed respite care and was lucky enough to stay at St Katharine's House for two weeks. The staff are an extraordinary team. All very warm, friendly, welcoming and efficient. She was made so welcome. She has dementia and was so very well taken care of by the wonderful, kind, caring and attentive
staff. Mom is very television-oriented, it makes her calm and happy. I brought Mom's telly with and maintenance were very helpful in getting it working. Thank you so much to all of the wonderful staff and St Katharine's team.

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Review from Diane J (Daughter of Resident) published on 31 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are all so happy with our mum's care at St Katherine's. She is very pleased to be here and loves the staff, they are all very kind and helpful. Our mum loves the activities here there is always something for her to do.
We have taken our mum for walks in the grounds which are really lovely.
Most
days our Mum is taken outdoors and can sit and enjoy the sunshine and fresh air.

Reply from Chante Woodley, Marketing Coordinator at St Katharine's House

Thank you for taking the time to provide a review for St Katherine's House! We will relay your lovely message to the team. We strive for the best care and well-being of all our residents.


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Review from Eve R (Wife of Resident) published on 7 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very nervous on behalf of both myself and my husband bringing him on the first day, but the welcome we both got was amazing. Everyone was really kind and caring, and we were immediately put at our ease. The staff in this home are excellent. I couldn't praise them enough. They are ready to help
in any way they care, and I include all staff in that.

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Review from Vivienne H (Daughter of Resident) published on 7 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum, who has been staying in the St Luke's unit of St Katharine's for three months, has felt welcomed and cared for from the moment she arrived. It is a very positive and encouraging environment, and my mum has made great progress with her mobility. Thank you to all the staff for the high standard
of care and support which we have experienced.

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Review from Margart W (Respite Resident) published on 6 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have experienced wonderful support and generous, loving care. You are all doing a grand job, and I appreciate everything you have done for me. Thank you so much.

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Review from D C (Brother of Resident) published on 26 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I think and believe the staff at St Katharine's are doing a fantastic job. A level of care that goes above and beyond what would normally be expected.

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Review from S W (Daughter of Resident) published on 16 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy my mum is being looked after here. The staff are amazing with the residents and are always very helpful with any questions I have about Mum.
Thanks to all who work here.

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Review from Jenny W (Daughter of Resident) published on 26 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been looked after to the highest level. He came into the care home very poorly after Covid. The home supported and cared for him ensuring his bedsores were treated appropriately.
All staff were welcoming and kind to him and us.

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Review from Suzanne T (Daughter of Resident) published on 19 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family is extremely happy with the care Mum is receiving. She is looking a lot better since she came here. She's put on weight and is eating and drinking very well. The staff are always very welcoming to all family. They are very helpful, respectful and professional. Although Mum is on a minced
diet, it is well-presented and looks appetising. I would highly recommend St Katharine's to anyone looking for care for their elderly family member.

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Review from Graham L (Son of Resident) published on 12 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Mum was very worried about coming to the home but when she met one of the carers she'd known from a little girl her worry disappeared. Staff are very helpful, the phone was answered promptly and answered questions as soon as possible.

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Review from P W (Husband of Resident) published on 2 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent care.
Lovely carers.

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Review from Duncan J (Son of Resident) published on 10 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Obviously, security I cannot speak of, but I do feel Mother is safe. Don't know about food. Overall, management and staff are very polite and accommodating. I would like Mother to be able to walk in the garden more when the weather allows.

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Review from T F (Resident) published on 20 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manner with which I have been treated has been attentive, friendly, courteous and professional. Truly exceptional and a credit to all concerned, particularly the management. Thank you one and all.

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Review from M H (Daughter of Resident) published on 20 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was taken into St Katherine's at the end of November. The assessment and admission process was easy and very professional. My mum seems to have settled in, and I was able to see how kind the carers were and the efforts being made to make her welcome and happy. I am confident that she is in a
good place.

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Review from H F (Daughter of Resident) published on 4 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Thank you so much for facilitating my visit last week. A last-minute change to arrangements was very much appreciated and allowed Mum to see a very much loved relative. Mum was so pleased to see her and elicited much fun and laughter, recounting numerous stories of the past. Mum benefitted greatly from
this visit, giving a great boost to her mood. Thank you for being so accommodating.

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Review from Karen A (Daughter of Resident) published on 2 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A very caring and peaceful home. The staff are to be commended for their work and efforts to care for patients and their families. The care home manager is a fine example to follow and should be proud of her staff.

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Review from Colin J (Son of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff across the entire home are very polite, very caring and professional. St Katharine's has been very helpful in making sure Mum and Dad can stay together, having been married for over 60 years. I feel that my mum and dad are both looked after in a very caring way and the staff do everything
possible to create a vibrant and fun environment with different activities during a very difficult pandemic environment. The home take Covid-19 very seriously and their procedures I believe are best in class so I know Mum and Dad are safe in their hands.

Reply from Rachel, Marketing Manager at St Katharine's House

Thank you so much for taking the time to provide feedback. We are delighted that our fantastic team at St Katharine's have helped to provide a vibrant environment for your Mum and Dad to enjoy together.


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Review from Moira M (Wife of Resident) published on 4 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'd like to commend the staff at St Katharine's for their incredible hard work during this pandemic. Despite all the extra pressure of lockdown, government regulations and restrictions, vaccinations, testing and sterilisation, their amazing standard of care has never faltered. Every member of staff
has met each new challenge with unfailing cheerfulness. It's been incredibly reassuring and a comfort to me to know that my husband continues to receive such kind and compassionate care. Well done to the whole team!

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Review from J S (Son of Resident) published on 27 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It has been excellent, booking my parents because of emergency admission and post-hospital admission. Great, friendly feeling and made to feel welcome. They have settled in well and are happy.

Reply from Jemar Legister, Marketing Associate at St Katharine's House

Thank you for taking the time out to leave such a positive review. We are happy to hear that you are happy with the quality of care and service provided at St Katharine's House. Thank you, and stay safe.


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Review from Brian S (Husband of Resident) published on 3 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Every effort being made to facilitate safety.

Reply from Sym Jaj, Senior Marketing Executive at St Katharine's House

Thank you for your kind review. The measures that we are taking are in the best interests of each of our residents and staff; and we sincerely appreciate your support. Wishing you well.


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Current Review Score: 9.6 (9.588)

Overview of Review Score

The Review Score of 9.6 (9.588) out of 10 for St Katharine's House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.588 for St Katharine's House is calculated as follows: ( (187 Excellents x 5) + (41 Goods x 4) + (23 Satisfactorys x 3) + (5 Poors x 2) + (1 Very Poors x 1) ) ÷ 257 Ratings = 4.588

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Katharine's House is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (1)

Seung Ping Riggs

Seung Ping Riggs

Job Title: Care Home Manager

Joined: 2018

Seung Ping has been the manager of St Katharine’s Care Home since 2018. She aims to develop the team while transmitting Gold Care Homes's core values to each individual to build a strong foundation and continually improve the quality of care they provide.


Seung has been able to enhance her leadership capabilities and has allowed her to learn from her staff, residents, and their families. The role is highly dynamic which means every day brings forth new challenges allowing the team at St Katharine's to adapt and improve over time.