The Meadows

Britwell Road, Didcot OX11 7JN
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9.6 90 Reviews
  • The Meadows, Didcot
The Meadows is registered for sixty-eight residents and a team of skilled and friendly carers provide residential, early-stage dementia and nursing care for older people.

Care homes from The Orders of St John Care Trust are well respected in Lincolnshire, Wiltshire, Oxfordshire and Gloucestershire where the voluntary sector charity has a strong presence after seeing healthy growth since it first opened homes in 1992.

All residents are supported in the pursuit of active lifestyle and personal interests, while benefitting from a care philosophy that prioritises dignity and independence alongside health, safety and security.

Care Provided by The Meadows

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 68 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment

Good to Know

  • Person in charge
  • Mugove Matonhodze (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (68)
    • Single Rooms with ensuite Wet Room (68)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for The Meadows

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,445 – £1,510
    • Self-Funded Nursing Care £1,862 – £1,863
    • RESPITE Self-Funded Residential Care £1,570 – £1,645
    • RESPITE Self-Funded Nursing Care £2,003 – £2,003
  • Your fees cover several areas while in their care.
    These services are: Personal care, accommodation,
    utilities, use of communal areas, meals, drinks and
    snacks, laundry (excluding dry cleaning),
    housekeeping, maintenance and activities run by the
    home.


    Services NOT included in price are: dentistry, chiropody,
    physiotherapy, occupational therapy, opticians, hairdressing,
    medications, toiletries, clothing, newspapers/magazines.
    During your stay, you may need to purchase additional goods
    and services. If they are able to provide such goods and
    services, they will tell you how much these goods and services
    will cost and they expect that you will pay for these goods and
    services at the time you request them.
    They can accompany loved ones to private appointments,
    however the fee attached to this is ÂŁ21 per hour. Where private taxi
    services are used for transportation to appointments the cost should
    be paid for by yourself.


  • (these prices are only a guideline, please contact The Meadows to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
Total of 90, showing 1-20
9.6

The Meadows has a Review Score of 9.6 (9.623) out of 10, based on 18 reviews in the last 2 years. Over all time The Meadows has 90 reviews.

Overall Experience

  • 57
  • 31
  • 2
  • 0
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Date Published

90
9
11
18
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Overall Experience  Overall Experience 5.0 out of 5

During the summer of 2022, my mum's respiratory illness was progressing so rapidly that full-time nursing care was becoming necessary. My brothers and I contacted several nursing homes in the local area. The Meadows stood out in terms of making my mum feel so welcome, and she clearly had great confidence
in the care home manager during her preliminary meetings with him. My brothers and I shared this confidence and upon visiting The Meadows there was no doubt that Mum would be happy and extremely well looked after. Upon moving into the home, Mum was only expected to live for a few weeks, but she absolutely thrived at The Meadows, spending nearly two years there before she eventually succumbed to her illness. The care she received was first-rate, but what really shone out was the love that the staff had for my mum. I feel honoured to have witnessed so much loving care bestowed upon my mother by so many staff members and have no hesitation in unreservedly recommending The Meadows.

Reply from Helen Dearing, On behalf of the team at The Meadows

Thank you so much for a truly outstanding review, we are so grateful. We really enjoyed caring for your mum and getting to know you and your family whilst she resided here. As you say, she really thrived with us and that was so amazing to see. Your mum was so special to us and she will be missed greatly. You and your family are always welcome to come and see us for tea and cake, or at one of our events. Please accept our condolences from everyone at The Meadows.


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Overall Experience  Overall Experience 4.0 out of 5

We find The Meadows a very warm and welcoming place and whenever we visit mum we are always greeted with smiling faces and happy conversations and all staff that we have day to day contact with are friendly and polite. Right from the outset we knew the home would be a special place for mum to live and
have never felt anything but satisfaction with her care and well-being and if any concern has ever been raised it has always been dealt with in a swift, professional manner. A big thank you to all involved, your caring is very much appreciated.

Reply from Helen Dearing, On behalf of the team at The Meadows

Thank you so much for your lovely review, we are very grateful for the wonderful feedback. I have sent this to the team, who will be so chuffed. We love caring for your mum. If there is anything we can do for her or her family, please let us know.


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Overall Experience  Overall Experience 5.0 out of 5

My mother decided she wanted to move from her bungalow to a care home, choosing The Meadows in Didcot on the recommendation of a friend. Due to her medical condition, she was in need of nursing care, which The Meadows provided. On moving in, her life expectancy was just two weeks.
She was fully involved
in the decision to move to The Meadows; she even 'interviewed' the care home manager and chose her own room. She had much better care in The Meadows than my brothers and I could provide for her at home. Her life was undoubtedly extended by her experience there and family could visit at anytime.
She lived for almost two years in The Meadows, well beyond her predicted life expectancy. The Meadows dealt with her passing with dignity. The care she received during her time there was exceptional. I recommend The Meadows Care Home to anyone seeking good care in a relaxed atmosphere.

Reply from Rowen Campbell, on behalf of the team at The Meadows

Thank you for taking the time to share your family's experience of The Meadows - it means a lot to us. We are so sorry for your loss. It was an honour to care for your mother, and to support her in making her decision around her needs; we welcome prospective residents and their families doing thorough research to make sure they make the decision that is right for them. Please don't hesitate to ask if there is anything more we can do to support your family.


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Overall Experience  Overall Experience 5.0 out of 5

Mum moved to The Meadows in February 2024. She is so happy and settled. The care she receives is great. It has given the family peace of mind that she is now safe and well cared for! The staff on Bluebell are fantastic and very patient with the family and our questions. The staff activity team are excellent.
There is so much going on. I attended my first residents meeting recently, senior staff were very informative and noted any concerns which was reassuring. Looking forward to 2025!

Reply from Helen Dearing, On behalf of the team at The Meadows

Thank you so much for taking the time to write us a really detailed review. We are so thrilled to read how happy you are with your mum's care and our home since she arrived earlier this year. It's a real pleasure caring for her. See you at the next residents' meeting, it's great having you join. Best wishes for 2025.


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Overall Experience  Overall Experience 4.0 out of 5

My father was placed at The Meadows for last-minute respite care when my mum was rushed to hospital. The team at The Meadows have been extremely caring and attentive towards my grand since his arrival. Everyone on the team is friendly and welcoming to our family - it's like coming home when we visit
and see everyone's smiling faces. The staff seem to really love working at The Meadows. The care my dad is receiving is so reassuring and heartwarming. As a family, we all agree that The Meadows was a real lucky find. We all agree that The Meadows was a really lucky find. We'd like to thank all members of the team for their love and care.

Reply from Helen Dearing, On behalf of the team at The Meadows

Thank you for leaving us such a lovely review, the team here at The Meadows really appreciate it. We pride ourselves on creating a homely feel so it's fantastic to read that you feel we are a home from home. Please come and visit us anytime. Thank you once again for your very kind words.


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Overall Experience  Overall Experience 5.0 out of 5

My husband has been at The Meadows now for over 3 years. From day one, he has been happy and well cared for. The management, carers, nurses, entertainment staff and kitchen staff do a wonderful job. Putting a loved one in a nursing home is such a big decision to make and is so wonderful to see how well
they are cared for.
Thank you all at The Meadows for all your hard work. God bless you all.

Reply from Helen Dearing, On behalf of the team at The Meadows

Thank you for giving us a five star review, we are so thrilled! It's a real pleasure caring for your husband, as well as getting to know you over the last three years. It is a big decision and we are thankful you chose us. If there is anything we can do further for you both please let us know.


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Overall Experience  Overall Experience 4.0 out of 5

Only been here a few months but all staff are very helpful and look after her very well.

Reply from Helen Dearing, On behalf of the team at The Meadows

Thank you for your review, we are so glad to read that your mother is settling in well. If there is anything else we can do for her or you, please let us know.


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Overall Experience  Overall Experience 3.0 out of 5

We have been in The Meadows since March 2024 and feel at home here apart from the fact my wife cannot look after herself and the fact we lost our only son on the 1st of July 2024 and we could not get transport to say goodbye to him. All of the staff were excellent and did all they could for us, but
it was still very traumatic. The caring staff do their best to provide good care and day activities but sometimes they're a bit lacking. The food is varied in detail. All in all a very good home for somebody who needs it.

Reply from Helen Dearing, On behalf of the team at The Meadows

Thank you for taking the time to write us a review, we really appreciate it. We are very sorry for your loss. If there is anything else we can do for you both, please let us know and we will be happy to help. I will also ensure your feedback is sent to the Home Manager for him to discuss with you both.


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Overall Experience  Overall Experience 4.0 out of 5

Garden benches need to be bolted to the floor as my brother witnessed a resident fall backwards off the bench. Need more staff so when residents are in both lounges there is someone there as I witnessed a man in a wheelchair with brakes off using his feet to scoot outside when carer came in she asked
if I had moved him which I hadn't - not good.

Reply from Helen Dearing, On behalf of the team at The Meadows

Thank you for taking the time to provide this feedback, it is appreciated. I will ensure this is passed to the Home Manager for action straight away.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a full-time resident since 01/04/24. During this time she has been looked after really well and kept occupied. Her general wellbeing has improved and she looks and feels so much better. My experience when visiting is really good and all staff are helpful and informative. I only hope
if my time comes for this type of care that it is equal to what my mum is experiencing now.

Reply from Helen Dearing, On behalf of the team at The Meadows

What a lovely review, we really do appreciate your kind words. Your mother hasn't been with us very long but her sparkle has returned. It is an honour caring for your mother and she has really settled in well. Our staff will be so thrilled to read how happy you are with the care she receives. This means the world to us. Please do say hello next time you're visiting us - our kettle is always on.


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Overall Experience  Overall Experience 5.0 out of 5

Took my mum down to the Friday activity which was a live singer. He geared the songs to the age/chosen ones that they knew. He focused on the residents, was caring, interacted with them. Their faces showed how much they enjoyed the session. He spoke to them and held their hands.
Just shows the power
of music, even for those that are unable to talk or barely move, yet their faces glowed with enjoyment - so lovely to see.

Reply from Helen Dearing, On behalf of the team at The Meadows

Thank you so much for leaving us a review, we really appreciate it. Music really is such a powerful medium and we love having a variety of singers and performers entertain our residents. As you say, seeing them glow up is the best feeling in the world.


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Overall Experience  Overall Experience 5.0 out of 5

At the beginning of this year with the help of my mother's social worker, I was able to finally move my mother from a care home where she had lived for over two years to The Meadows. I received a call from the manager of The Meadows who was so kind, reassuring and organised for my mother to be assessed,
and all the paperwork was quickly sorted with Social Services, so no further delays were moving my mother. On arrival, I can't thank all the staff enough for how they welcomed my mother immediately seeking medical help and medication for her as she was so unwell on her arrival. She is now making good progress and feeling much better. They even found her one hearing aid had no battery in it, so sorted this too with a battery. They got her ready for bed and made her feel very welcome in her new home. At The Meadows, my mother is treated with dignity and allowed to make her own choices. She is enjoying being able to stay in her bed and rest. All management have been outstanding. Thank you!

Reply from Rowen Campbell, on behalf of the team at The Meadows

What lovely words, thank you! We're delighted to be able to support your mother, and it's great to see her making such good progress. If there is anything more we can do to support her or your family, please don't hesitate to ask.


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Overall Experience  Overall Experience 5.0 out of 5

My long-standing friend was moved into The Meadows with just two days notice but everything went very well. All the staff are friendly, welcoming and helpful. The atmosphere is relaxed, clean and organised. I am welcome to visit anytime and everyone is cooperative and supportive.

Reply from Helen Dearing, On behalf of the team at The Meadows

Thank you for your kind words, it means a lot to us! You're most definitely welcome at any time, do come and say hello next time you're visiting your friend.


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Overall Experience  Overall Experience 5.0 out of 5

My father was only in the Meadows for a couple of months but the care that they provided for him in his last few days was exceptional. The nurse and her staff were kind and thoughtful, also the care assistance team were amazing, particularly the lovely girl with the red hair (sorry we did not get her
name) who seemed to connect with dad. We can not fault the cleanliness and the general feeling of a home from home made us happy that dad was being looked after. Thank you all for everything you did for us.

Reply from Helen Dearing, On behalf of the team at The Meadows

We are very sorry for your loss. We loved caring for your dad, and we're so pleased to hear how highly you rated the care we provided to him. We pride ourselves on providing a homely feel here at The Meadows. I will pass on your thanks to the team and the girl with the red hair. Thank you so much!


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Overall Experience  Overall Experience 4.0 out of 5

Overall since my mum has arrived at The Meadows I have found the majority of staff excellent and my mum settled in well. I do feel at times communication from The Meadows has failed especially when mum has been ill. The majority of all the staff are really friendly and always helpful and nothing is
too much trouble. However some occasions the odd staff member I have found rude, dismissive and difficult to talk to which is a shame as the majority do a fantastic job which is to say the least is very demanding.

Reply from Helen Dearing, On behalf of the team at The Meadows

Thank you for leaving your review, we greatly appreciate it. I have forwarded this to the Home Manager who will look into this, thank you for bringing it to our attention. If there's anything else we can do for your mum or you, please let us know. Many thanks.


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Overall Experience  Overall Experience 5.0 out of 5

My mother, who only spent a short while in The Meadows received exceptional care. All the nurses/carers were so very kind and made her last days very comfortable. As a family, we felt welcome to come or go whenever we wanted and they all went the extra mile.

Reply from Helen Dearing, On behalf of the team at The Meadows

Many thanks for your review, we greatly appreciate it. We are pleased to hear that we made your mum's last day very comfortable, that means the world to us. From all the team here at The Meadows, we are very sorry for your loss.


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Overall Experience  Overall Experience 5.0 out of 5

My father (and for a brief time before her death, my mother) received quite exceptional care here over almost 7 years. He felt it was his home, he had excellent relationships with his lovely carers and the excellent nurses. Even though dementia and old age meant that things were often quite challenging,
the care team on Primrose Unit rose to the challenges, time after time. We will always be so grateful to them and to all at The Meadows.. as a family we could not have wished for better or kinder care.

Reply from Helen Dearing, On behalf of the team at The Meadows

Thank you for your kind words. It was an honour caring for both your parents whilst they were here. You can't get a better testament than what you have written about the care they received, so thank you very much. Our staff will be so thrilled to read these comments. Many thanks!


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Overall Experience  Overall Experience 5.0 out of 5

The finest service, the finest care, the finest team and the finest heartfelt appreciation from the family.
Nothing has been too much trouble, you have all gone far beyond our expectations and for this, we are so so grateful you looked after our relative.
A husband, a father, an uncle, a brother,
a brother-in-law, a grandad and a fine, fine father-in-law.
You are often copied...but you will never be equalled.
Thank you.

Reply from Rowen Campbell, On behalf of the team at The Meadows

What wonderful feedback, thank you. We really do appreciate you taking the time to share your comments, and I will make sure the team at The Meadows sees it. Please do let us know if there is anything more we can do for you.


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Overall Experience  Overall Experience 4.0 out of 5

Following my auntie's admission to the hospital approximately on the 4th of January 2023, I have been updated regularly by the two nurses at The Meadows with my auntie's health and well-being. The carers are very pleasant and helpful. We are very grateful for all the hard work of the staff. Thank you!

Reply from Freya Higgs, Marketing Administrator at The Meadows

Thank you for your kind comment. I am glad to hear your auntie is being well looked after and that you are satisfied with the care she is receiving. I will pass this on to our team.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent, wonderful care. My mum loves it here.

Reply from Rowen Campbell, Regional Marketing Manager at The Meadows

I'm so glad to hear your mum loves it at The Meadows. Thank you for taking the time to share your experience and write us a review. I'll make sure the team sees it.


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Current Review Score: 9.6 (9.623)

Overview of Review Score

The Review Score of 9.6 (9.623) out of 10 for The Meadows is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.623 for The Meadows is calculated as follows: ( (143 Excellents x 5) + (53 Goods x 4) + (8 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 207 Ratings = 4.623

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Meadows is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Jan 2024

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (1)

Tobias

Tobias Matonhodze

Job Title: Home Manager

Joined: 2008

Tobias Matonhodze has worked for the Trust for over 15 years in a variety of roles starting as a Carer at the Meadows and progressing through Care Leader and then Deputy Manager in sisters' homes. Has one of the most senior Deputy Managers in the Trust, Tobias supported other Homes, such as Chilterns Court, Langford View, Longlands and Stirling’s.


Tobias has completed his NVQ levels 2 and 3 in Health and Social Care, and his level 5 Diploma in Care Home Management. Tobias also completed an Oxfordshire Leadership Development Programme that was sponsored by NHS Health Education England and Oxfordshire County Council.


Tobias likes cooking and is an avid sportsman, he goes to the Gym on a weekly basis and enjoys watching football, and he supports Manchester United, which causes some laughter and banter with residents.


Tobias strives to ensure that all of the residents are well cared for and are happy and content, he prides himself on being approachable and helpful wherever possible


Frequently Asked Questions about The Meadows

What types of Care is The Meadows registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Meadows have?

There are 68 Single Rooms.

What are the Facilities & Services at The Meadows?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is The Meadows to the centre of Didcot?

0.1 mile(s) as the crow flies, distance by road may be significantly further.