Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is ÂŁ21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
The Meadows has a Review Score of 9.6 (9.623) out of 10, based on 18 reviews in the last 2 years. Over all time The Meadows has 90 reviews.
Review from David C (Son of Resident) published on 13 February 2025
Submitted via Website •
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Reply from Helen Dearing, On behalf of the team at The Meadows
Thank you so much for a truly outstanding review, we are so grateful. We really enjoyed caring for your mum and getting to know you and your family whilst she resided here. As you say, she really thrived with us and that was so amazing to see. Your mum was so special to us and she will be missed greatly. You and your family are always welcome to come and see us for tea and cake, or at one of our events. Please accept our condolences from everyone at The Meadows.
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Review from Nigel M (Son of Resident) published on 28 January 2025
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Reply from Helen Dearing, On behalf of the team at The Meadows
Thank you so much for your lovely review, we are very grateful for the wonderful feedback. I have sent this to the team, who will be so chuffed. We love caring for your mum. If there is anything we can do for her or her family, please let us know.
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Review from Steve C (Son of Resident) published on 31 December 2024
Submitted via Website •
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Reply from Rowen Campbell, on behalf of the team at The Meadows
Thank you for taking the time to share your family's experience of The Meadows - it means a lot to us. We are so sorry for your loss. It was an honour to care for your mother, and to support her in making her decision around her needs; we welcome prospective residents and their families doing thorough research to make sure they make the decision that is right for them. Please don't hesitate to ask if there is anything more we can do to support your family.
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Review from V S (Daughter of Resident) published on 17 December 2024
Submitted via Postal Card •
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Reply from Helen Dearing, On behalf of the team at The Meadows
Thank you so much for taking the time to write us a really detailed review. We are so thrilled to read how happy you are with your mum's care and our home since she arrived earlier this year. It's a real pleasure caring for her. See you at the next residents' meeting, it's great having you join. Best wishes for 2025.
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Review from C S (Daughter of Resident) published on 19 November 2024
Submitted via Postal Card •
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Reply from Helen Dearing, On behalf of the team at The Meadows
Thank you for leaving us such a lovely review, the team here at The Meadows really appreciate it. We pride ourselves on creating a homely feel so it's fantastic to read that you feel we are a home from home. Please come and visit us anytime. Thank you once again for your very kind words.
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Review from P M (Wife of Resident) published on 24 September 2024
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Reply from Helen Dearing, On behalf of the team at The Meadows
Thank you for giving us a five star review, we are so thrilled! It's a real pleasure caring for your husband, as well as getting to know you over the last three years. It is a big decision and we are thankful you chose us. If there is anything we can do further for you both please let us know.
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Review from T G (Daughter of Resident) published on 20 September 2024
Submitted via Postal Card •
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Reply from Helen Dearing, On behalf of the team at The Meadows
Thank you for your review, we are so glad to read that your mother is settling in well. If there is anything else we can do for her or you, please let us know.
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Review from Patrick V (Husband of Resident) published on 20 September 2024
Submitted via Postal Card •
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Reply from Helen Dearing, On behalf of the team at The Meadows
Thank you for taking the time to write us a review, we really appreciate it. We are very sorry for your loss. If there is anything else we can do for you both, please let us know and we will be happy to help. I will also ensure your feedback is sent to the Home Manager for him to discuss with you both.
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Review from Debbie G (Daughter of Resident) published on 20 September 2024
Submitted via Postal Card •
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Reply from Helen Dearing, On behalf of the team at The Meadows
Thank you for taking the time to provide this feedback, it is appreciated. I will ensure this is passed to the Home Manager for action straight away.
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Review from Carol M (Daughter of Resident) published on 18 June 2024
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Reply from Helen Dearing, On behalf of the team at The Meadows
What a lovely review, we really do appreciate your kind words. Your mother hasn't been with us very long but her sparkle has returned. It is an honour caring for your mother and she has really settled in well. Our staff will be so thrilled to read how happy you are with the care she receives. This means the world to us. Please do say hello next time you're visiting us - our kettle is always on.
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Review from S C (Daughter of Resident) published on 9 April 2024
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Reply from Helen Dearing, On behalf of the team at The Meadows
Thank you so much for leaving us a review, we really appreciate it. Music really is such a powerful medium and we love having a variety of singers and performers entertain our residents. As you say, seeing them glow up is the best feeling in the world.
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Review from J N (Daughter of Resident) published on 11 March 2024
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Reply from Rowen Campbell, on behalf of the team at The Meadows
What lovely words, thank you! We're delighted to be able to support your mother, and it's great to see her making such good progress. If there is anything more we can do to support her or your family, please don't hesitate to ask.
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Review from J H (Friend of Resident) published on 30 January 2024
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Reply from Helen Dearing, On behalf of the team at The Meadows
Thank you for your kind words, it means a lot to us! You're most definitely welcome at any time, do come and say hello next time you're visiting your friend.
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Review from Mark H (Son of Resident) published on 12 January 2024
Submitted via Website •
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Reply from Helen Dearing, On behalf of the team at The Meadows
We are very sorry for your loss. We loved caring for your dad, and we're so pleased to hear how highly you rated the care we provided to him. We pride ourselves on providing a homely feel here at The Meadows. I will pass on your thanks to the team and the girl with the red hair. Thank you so much!
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Review from E C (Daughter of Resident) published on 12 January 2024
Submitted via Postal Card •
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Reply from Helen Dearing, On behalf of the team at The Meadows
Thank you for leaving your review, we greatly appreciate it. I have forwarded this to the Home Manager who will look into this, thank you for bringing it to our attention. If there's anything else we can do for your mum or you, please let us know. Many thanks.
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Review from Julia O (Daughter of Resident) published on 12 January 2024
Submitted via Postal Card •
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Reply from Helen Dearing, On behalf of the team at The Meadows
Many thanks for your review, we greatly appreciate it. We are pleased to hear that we made your mum's last day very comfortable, that means the world to us. From all the team here at The Meadows, we are very sorry for your loss.
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Review from Bryony B (Daughter of Resident) published on 5 June 2023
Submitted via Website •
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Reply from Helen Dearing, On behalf of the team at The Meadows
Thank you for your kind words. It was an honour caring for both your parents whilst they were here. You can't get a better testament than what you have written about the care they received, so thank you very much. Our staff will be so thrilled to read these comments. Many thanks!
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Review from Keith S (Son-in-law of Resident) published on 26 April 2023
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Reply from Rowen Campbell, On behalf of the team at The Meadows
What wonderful feedback, thank you. We really do appreciate you taking the time to share your comments, and I will make sure the team at The Meadows sees it. Please do let us know if there is anything more we can do for you.
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Review from L H (Niece of Resident) published on 15 March 2023
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Reply from Freya Higgs, Marketing Administrator at The Meadows
Thank you for your kind comment. I am glad to hear your auntie is being well looked after and that you are satisfied with the care she is receiving. I will pass this on to our team.
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Review from Christine R (Daughter of Resident) published on 25 February 2023
Submitted via Postal Card •
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Reply from Rowen Campbell, Regional Marketing Manager at The Meadows
I'm so glad to hear your mum loves it at The Meadows. Thank you for taking the time to share your experience and write us a review. I'll make sure the team sees it.
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The Review Score of 9.6 (9.623) out of 10 for The Meadows is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.623 for The Meadows is calculated as follows: ( (143 Excellents x 5) + (53 Goods x 4) + (8 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 207 Ratings = 4.623
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Meadows is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 3 Jan 2024
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Job Title: Home Manager
Joined: 2008
Tobias Matonhodze has worked for the Trust for over 15 years in a variety of roles starting as a Carer at the Meadows and progressing through Care Leader and then Deputy Manager in sisters' homes. Has one of the most senior Deputy Managers in the Trust, Tobias supported other Homes, such as Chilterns Court, Langford View, Longlands and Stirling’s.
Tobias has completed his NVQ levels 2 and 3 in Health and Social Care, and his level 5 Diploma in Care Home Management. Tobias also completed an Oxfordshire Leadership Development Programme that was sponsored by NHS Health Education England and Oxfordshire County Council.
Tobias likes cooking and is an avid sportsman, he goes to the Gym on a weekly basis and enjoys watching football, and he supports Manchester United, which causes some laughter and banter with residents.
Tobias strives to ensure that all of the residents are well cared for and are happy and content, he prides himself on being approachable and helpful wherever possible