Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is ÂŁ21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
The Meadows has a Review Score of 9.6 (9.623) out of 10, based on 18 reviews in the last 2 years. Over all time The Meadows has 90 reviews.
Review from Angela W (Daughter-in-law of Resident) published on 27 February 2019
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Review from P N (Son of Resident) published on 10 February 2019
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Review from M L (Son of Resident) published on 26 November 2018
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Review from Ellen M (Daughter of Resident) published on 1 November 2018
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Review from Shirley B (Husband of Resident) published on 28 September 2018
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Review from Gladys H (Resident) assisted by family/friend published on 26 September 2018
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Review from Laura O (Regular Volunteer) published on 5 September 2018
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Review from Denis S (Son of Resident) published on 4 September 2018
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Review from E T (Regular Volunteer) published on 4 September 2018
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Review from Martin W (Son of Resident) published on 10 August 2018
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Review from Pamela H (Wife of Resident) published on 12 July 2018
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Review from Angela S (Daughter of Resident) published on 11 July 2018
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Review from Maureen M (Wife of Resident) published on 21 June 2018
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Review from Jeffrey T (Resident) published on 20 June 2018
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Review from Samantha R (Granddaughter of Resident) published on 19 June 2018
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Review from Kirsty J (Granddaughter of Resident) published on 7 May 2018
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Review from J B (Daughter of Resident) published on 6 October 2017
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Review from G T (Grandson of Resident) published on 9 June 2017
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Review from Matthew B (Grandson of Resident) published on 5 June 2017
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The Review Score of 9.6 (9.623) out of 10 for The Meadows is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.623 for The Meadows is calculated as follows: ( (143 Excellents x 5) + (53 Goods x 4) + (8 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 207 Ratings = 4.623
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Meadows is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 3 Jan 2024
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Job Title: Home Manager
Joined: 2008
Tobias Matonhodze has worked for the Trust for over 15 years in a variety of roles starting as a Carer at the Meadows and progressing through Care Leader and then Deputy Manager in sisters' homes. Has one of the most senior Deputy Managers in the Trust, Tobias supported other Homes, such as Chilterns Court, Langford View, Longlands and Stirling’s.
Tobias has completed his NVQ levels 2 and 3 in Health and Social Care, and his level 5 Diploma in Care Home Management. Tobias also completed an Oxfordshire Leadership Development Programme that was sponsored by NHS Health Education England and Oxfordshire County Council.
Tobias likes cooking and is an avid sportsman, he goes to the Gym on a weekly basis and enjoys watching football, and he supports Manchester United, which causes some laughter and banter with residents.
Tobias strives to ensure that all of the residents are well cared for and are happy and content, he prides himself on being approachable and helpful wherever possible