Merryfield House Nursing Home has a Review Score of 10 (9.994) out of 10, based on 13 reviews in the last 2 years. Over all time Merryfield House Nursing Home has 96 reviews.
Review from Jenny E (Daughter-in-law of Resident) published on 10 June 2019
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Review from Linda G (Daughter of Resident) published on 29 May 2019
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Review from Paul T (Regular Volunteer) published on 1 February 2019
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Review from S S (Daughter of Resident) published on 8 January 2019
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Review from D D (Resident) published on 21 November 2018
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Review from Miguel M (Brother-in-law of Resident) published on 20 September 2018
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Review from Pilar C (Daughter of Resident) published on 23 August 2018
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Review from Jake M (Nephew of Resident) published on 17 August 2018
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Review from Sara M (Sister of Resident) published on 23 July 2018
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Reply from Jill Timms, Quality Assurance Manager at Merryfield House Nursing Home
On behalf of the manager, thank you for your feedback, it is very much appreciated. We are very glad that your sister has settled in well and you are all happy with Merryfield.
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Review from Francesca B (Friend of Resident) published on 4 July 2018
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Review from Sue G (Friend of Resident) published on 29 June 2018
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Review from Jeanette B (Regular Volunteer) published on 13 June 2018
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Review from Marie M (Daughter of Resident) published on 4 June 2018
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Review from Patricia H (Sister-in-law of Resident) published on 23 May 2018
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Review from Phil S (Son-in-law of Resident) published on 2 May 2018
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Review from Vicky L (Granddaughter of Resident) published on 13 April 2018
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Review from Carmen G (Regular Volunteer) published on 6 April 2018
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Review from Mary C (Daughter of Resident) published on 4 April 2018
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Review from Christopher G (Son of Resident) published on 4 April 2018
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Review from Chris F (Friend of Resident) published on 4 April 2018
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The Review Score of 10 (9.994) out of 10 for Merryfield House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.994 for Merryfield House Nursing Home is calculated as follows: ( (155 Excellents x 5) + (1 Goods x 4) ) ÷ 156 Ratings = 4.994
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Merryfield House Nursing Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 13 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 9 Dec 2017
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Job Title: Registered Manager
Joined: 2012
With a career spanning over two decades within the realm of care home management, I continue to approach each day with an unwavering enthusiasm. Merryfield holds a special place in my heart, a true embodiment of a welcoming abode. As a seasoned and qualified nurse, I’ve been in the role of Registered Manager for over seven years. My dedication to care has fostered a deep-rooted connection, and I derive immense satisfaction from hands-on interaction with our cherished residents.
Job Title: Deputy Manager
Joined: 2003
Two decades of service within the care home sector have been a testament to my unwavering commitment. This journey is one I embrace with wholehearted passion.
Holding the mantle of a Nurse, and Deputy Manager, I ardently ensure that my residents receive the finest care possible.