Merryfield House Nursing Home has a Review Score of 10 (9.994) out of 10, based on 13 reviews in the last 2 years. Over all time Merryfield House Nursing Home has 96 reviews.
Review from Olivia L (Daughter of Resident) published on 9 March 2018
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Review from C M (Daughter of Resident) published on 8 February 2018
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Review from T P (Regular Volunteer) published on 31 January 2018
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Review from Kevin L (Son-in-law of Resident) published on 31 January 2018
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Review from Margaret R (Friend of Resident) published on 26 January 2018
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Review from Leanne L (Daughter of Resident) published on 6 December 2017
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Review from Sheila N (Wife of Resident) published on 23 November 2017
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Review from Cicley C (Mother of Resident) published on 22 November 2017
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Review from Donald T (Resident) published on 22 November 2017
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Review from Cheryll D (Niece of Resident) published on 21 November 2017
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Review from B B (Resident) published on 2 October 2017
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Review from Luci B (Daughter of Resident) published on 1 September 2017
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Review from Felicity B (Daughter of Resident) published on 11 July 2017
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Review from Theresa W (Regular Volunteer) published on 24 May 2017
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I sincerely hope that none of my family ever have to leave their homes and spend the remainder of their days in residential care, but should this ever be the case I would have no hesitation in suggesting to them that they consider Merryfield as an option based on what I have seen there.
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Review from Darren T (Son of Resident) published on 3 May 2017
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Reply from Jill Timms, Quality Assurance Manager at Merryfield House Nursing Home
Thank you for your lovely comments, Darren, we really appreciate it. Always good to get feedback. Fran is away for a few days, so I am replying on her behalf, and I am sure she would agree. Thank you again.
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Review from Julie S (Daughter-in-law of Resident) published on 3 May 2017
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Reply from Jill Timms, Quality Assurance Manager at Merryfield House Nursing Home
Thank you for your comments and feedback Julie. We really appreciate it. Fran is away for a few days, but I know she would be saying the same. Thank you again.
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Review from Jenna G (Granddaughter of Resident) published on 19 April 2017
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Review from J W (Resident) published on 17 March 2017
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Review from V L (Sister of Resident) published on 17 March 2017
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Review from S N (Niece of Resident) published on 25 January 2017
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The Review Score of 10 (9.994) out of 10 for Merryfield House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.994 for Merryfield House Nursing Home is calculated as follows: ( (155 Excellents x 5) + (1 Goods x 4) ) ÷ 156 Ratings = 4.994
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Merryfield House Nursing Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 13 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 9 Dec 2017
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Job Title: Registered Manager
Joined: 2012
With a career spanning over two decades within the realm of care home management, I continue to approach each day with an unwavering enthusiasm. Merryfield holds a special place in my heart, a true embodiment of a welcoming abode. As a seasoned and qualified nurse, I’ve been in the role of Registered Manager for over seven years. My dedication to care has fostered a deep-rooted connection, and I derive immense satisfaction from hands-on interaction with our cherished residents.
Job Title: Deputy Manager
Joined: 2003
Two decades of service within the care home sector have been a testament to my unwavering commitment. This journey is one I embrace with wholehearted passion.
Holding the mantle of a Nurse, and Deputy Manager, I ardently ensure that my residents receive the finest care possible.