Oaken Holt Nursing and Residential Home

Eynsham Road, Farmoor, Oxford OX2 9NL
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9.3 71 Reviews
  • Oaken Holt Nursing and Residential Home, Oxford
Oaken Holt Nursing and Residential Home in Farmoor provides the highest standard of residential and residential dementia care for up to 43 elderly residents including trial stays, short stays, convalescent and permanent care for individuals or couples.

Set within 23 acres of beautiful gardens and parklands in the heart of rural Oxfordshire, Oaken Holt is a magnificent country estate. The stunning Victorian house offers a mix of ensuite bedrooms and full suites in a setting that retains a wealth of period features and a luxurious standard of furnishings and equipment to ensure a high standard of comfort and care.

Adjacent to the main house, the Coach House is designed for those that prefer a more intimate setting and offers high quality care for up to 12 residents.

Dining is an important part of the day to day life at Oaken Holt. A qualified chef and their team take great pride in producing varied and appetising menus, providing a nutritious and balanced diet. The cuisine is carefully chosen to meet each resident's nutritional needs. The professional care team works closely with residents to provide personalised care. Residents benefit from a broad range of activities with dedicated wellbeing coordinators who ensure a varied and stimulating programme are available to residents daily.

Wytham House, a purpose built home located within the Oaken Holt grounds, provides high-quality residential dementia and nursing dementia care for up to 40 elderly residents.

Care Provided by Oaken Holt Nursing and Residential Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 59 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Pete Watt (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (55)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (54)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Oaken Holt Nursing and Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,450
    • Self-Funded Residential Dementia Care from £1,650
    • Self-Funded Nursing Dementia Care from £1,750
    • RESPITE Self-Funded Residential Care from £1,750
  • (these prices are only a guideline, please contact Oaken Holt Nursing and Residential Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • The home operate an open visiting policy, where friends and family may visit at convenient times.


  • Parking
  • Parking is available at Oaken Holt.


Oaken Holt Nursing and Residential Home Reviews (71)

Total of 71, showing 1-20
9.3

Oaken Holt Nursing and Residential Home has a Review Score of 9.3 (9.305) out of 10, based on 23 reviews in the last 2 years. Over all time Oaken Holt Nursing and Residential Home has 71 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Oakenholt for seven years. I can't fault the care that's provided. The staff have not only fulfilled there duties but have done so with kindness and sincere care. The fact that there has always been consistency with staffing and mum doesn't have to be cared for by new faces all the
time, makes a huge difference. The nursing care has been second to none. The home itself is welcoming, cosy and also beautiful, set in acres of green Oxfordshire space. The staff are always happy to help and do so with a smile. I can't thank them enough.

Reply from Home Manager, Home Manager at Oaken Holt Nursing and Residential Home

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mother is receiving such great care at Oaken Holt. The care and services we deliver as a team to our residents, and our support for their families, are extremely important to us, so thank you for your kind words. Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.


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Overall Experience  Overall Experience 1.0 out of 5

As a care worker myself, I was mortified by the lack of care my brother was shown. Thankfully he was only there for two weeks prior to his passing. I strongly recommend that full training should be given to the "carers" in all aspects of "care" so that they understand how important it is that the patients/residents
are tended to with compassion and dignity.

Reply from Home Manager, Home Manager at Oaken Holt Nursing and Residential Home

We were saddened to read your review, which is not reflective of the typical positive feedback we receive. We take comments such as this extremely seriously and understand the matter is being dealt with directly by a member of the management team.


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Overall Experience  Overall Experience 5.0 out of 5

It is always a daunting time for anyone going into a home (care/nursing) and their relatives, but since my mother has been here we have all been super impressed and eternally grateful for the level of care given. As a family we only want the best level of care for our mother and this home provides this.
Staff are always polite, friendly and professional. At no point (in 5 years) has our mum not been washed, dressed and made to feel special. The care given here is marvellous. The food is healthy and well-balanced and has helped to manage some of the more pressing medical needs (diabetes). I could not recommend this home more, it is a special place and I am very grateful for everything they do.

Reply from Home Manager, Home Manager at Oaken Holt Nursing and Residential Home

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mother is receiving such great care at Oaken Holt. The care and services we deliver as a team to our residents and their loved ones is extremely important to us. Your comments will be passed on to the team who will be delighted to hear your feedback.


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Overall Experience  Overall Experience 1.0 out of 5

I entrusted this care home to care and nurse my ex husband. There was no care or compassion shown to him in the short time he was a resident, in the last week of his life he was left in pain with no pain medication prescribed until I intervened. The staff showed no empathy to him or family members.
While residing in the home his watch went missing which was not only valuable but was of great sentimental value. I would not recommend this home to care for your loved ones.

Reply from Home Manager, Home Manager at Oaken Holt Nursing and Residential Home

We pride ourselves on the resident experience and are sorry that you are unhappy with aspects of the care provided. We take comments such as this extremely seriously and understand you are in direct conversation with a member of the management team who will work with you to resolve this matter.


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Overall Experience  Overall Experience 2.0 out of 5

Sadly, in my opinion, this care home has deteriorated dramatically in the last 12 months. Now run by Aria Care, there have been 3 different managers and 3 different deputy managers in the last year and a large number of permanent staff have left, so the home now employs a lot of agency staff. Both activities
officers resigned in the summer, and have not yet been replaced, so the residents spend large periods of time sat in front of a television, (often asleep) instead of getting proper mental stimulation and physical activity as they had before. Communication between both members of staff and between the home and relatives is not good and on occasions, this leads to mistakes. The permanent staff that are left appear to be under a lot of pressure and there is often a strained atmosphere in the home. We have been promised improvements by the management for several months now but to date there haven't been any. What was once a lovely home, in my view has now reached a very low point.

Reply from Home Manager, Home Manager at Oaken Holt Nursing and Residential Home

We pride ourselves on the resident experience and are sorry that you are unhappy with aspects of your parent's care. We understand that you are in close contact with the management team at the home who are committed to learning and improving from feedback. If you would like to discuss this matter further, please contact wecare@ariacare.co.uk.


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Overall Experience  Overall Experience 5.0 out of 5

Mother hates being incapacitated, who wouldn’t. She regularly criticises us for not taking her in. “Three daughters and not one wants me to live with them”. Sorry, but no. We could not give her the 24-hour care, support and attention that she gets from the wonderful staff at Oaken Holt. They are truly
amazing. They treat her so well, such patience, ensuring all her needs are met and she can be very demanding. Regularly they go above and beyond. Kindly helping to apply a bit of makeup, pencilled-in eyebrows are a must even at 92!
Thank you all for the outstanding care you provide. We are extremely grateful.

Reply from , Home Manager at Oaken Holt Nursing and Residential Home

Thank you for taking the time to leave us a review and for your lovely comments about our home, the care your mother is receiving and the recognition of the team at Oaken Holt. The care and services we deliver as a team to our residents and families is extremely important to us and we aim to provide an exceptional care and support in all areas. Your feedback will be shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

Thank you so much for all the excellent care you gave to my mother. You looked after her wonderfully well, both physically and mentally. She greatly appreciated the comfort of her room, and its great views of the grounds, the delicious food, the good company of the other residents, and the wide range
of activities you provided. We have lovely photos of her with a huge smile on her face! But what you gave her that she valued most was a real sense of friendship of being looked after by people who really cared for her, and for whom she cared in return. For a woman who had spent her life looking after others, Oaken Holt was a perfect place for her as kind, caring and considerate as she was.

Reply from Home Manager, Home Manager at Oaken Holt Nursing and Residential Home

Nick, thank you for your wonderful review and positive comments regarding Oaken Holt and our team who work hard to maintain high standards of quality care for all those living in our community. The care and services we deliver as a team to our residents and families are extremely important to us and it was a privilege for us to see your mother enjoy her time with us. Your feedback will be passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My father arrived at Oaken Holt Nursing and Residential Home, in May 2022 and remained in their care until October 2023 when social services decided he should move homes. This was not our choice. Oaken Holt staff, particularly the Deputy Home Manager, did everything that they could to try and keep him
within their care. They tried to facilitate a move to Wytham House, but social services would not accept it. It was with great sadness that we had to move my father from this wonderful facility. In fact, we did not move him, staff from Oaken Holt took him to the new home and helped settle him in. This is the standard of dedication from the excellent staff.


During my father's time at the home we were very happy with the care that he received. The staff were kind and caring and made the time to build special relationships with him. They took him for daily walks outside and trips to the pub, which my father loved. I cannot speak more highly about what the staff did for my father. Thanks to all.


Reply from Home Manager at Oaken Holt Nursing and Residential Home

We would like to thank you for your words of kindness which are very much appreciated. We strive for personalised-centred care for all those living in our community and try to ensure that both they and their families experience that home-from-home feeling. All comments will be passed on to the team and thank you again for the review.


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Overall Experience  Overall Experience 5.0 out of 5

My mother continues to receive excellent care. The staff are friendly, kind and caring. They treat her with respect and often go beyond what is expected to make sure her needs/wishes are met. The home has a lovely, calm atmosphere. It is beautifully decorated, and the extensive gardens are well-kept.
My only concern is the smaller number of staff on duty at weekends.

Reply from Home Manager, Home Manager at Oaken Holt Nursing and Residential Home

Caroline, thank you for your review and positive comments regarding Oaken Holt and our team, who work hard to ensure those living in our community receive the best care and enjoy our gardens should they wish. Your feedback will be passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care provided for my stepfather since he arrived at Oaken Holt Nursing and Residential Home earlier this year. The staff are always extremely kind, helpful and courteous and the atmosphere is relaxed with regular activities. The staff helped my stepfather settle in well and
are always helpful when I visit. The food is very varied and good quality and the house and grounds are extremely well-kept all year round.

Reply from Home Manager at Oaken Holt Nursing and Residential Home

Steven, thank you for your review and positive comments regarding Oaken Holt and our team who work hard to ensure those living in our community receive the best care and can get involved in the activities and events should they wish. Your feedback will be passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care for my mother, who has been a resident at Oaken Holt Nursing and Residential Home since April 2023. The attention of the staff to her needs and her care requirements cannot be faulted. There are activities on every day which she can participate in if she so wishes. There
is nothing that is too much trouble. I would not hesitate to recommend Oaken Holt to anyone as it is a friendly, home from home care home with very friendly staff. I am happy that she is being looked after well.

Reply from Home Manager, Home Manager at Oaken Holt Nursing and Residential Home

Kathryn, we would like to thank you for your words of kindness which are very much appreciated. We strive for personalised-centred care for all those living in our community and try to ensure that both they and their families experience that home-from-home feeling. All comments will be passed on to the team and thank you again for the review.


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Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law spent just over 2 weeks in respite care while we were away. She was very well looked after and said the meals were delicious and varied. It was a clean and pleasant environment. The staff were pleasant and responsive, and there were quite a lot of activities which helped with getting
to know people and passing the time although weekends were a bit quiet.

Reply from Home Manager, Home Manager at Oaken Holt Nursing and Residential Home

Thank you for your review and positive comments regarding Oaken Holt and our team who work hard to ensure those living in our community receive the best care and can get involved in the activities and events should they wish. Your feedback will be passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

When our Mother was transferred to Oaken Holt Nursing and Residential Home in 2018 she was recovering from hospitalisation with pneumonia and had been very close to passing away. Thanks to the exceptional care she received from all the wonderful staff at Oaken Holt, she not only recovered but flourished
in her new surroundings, taking part in activities, outings, and Scrabble competitions and enjoying all her meals and endless cups of tea. All the family were able to enjoy her being around for the next 5 years and during that time she even got to meet her great-grandchildren from Australia. Sadly she recently passed away following a fall, but she had previously enjoyed the healthiest period of her later life and that was solely due to the unbelievable care and attention that she received. I would not hesitate to recommend Oaken Holt to anyone who requires care in their later life.

Reply from Home Manager, Home Manager at Oaken Holt Nursing and Residential Home

Paul, thank you for taking the time to leave us such a fantastic review and for your kind words and recognition of the team at Oaken Holt. We are really sorry for your loss and we hope we made your mother’s last weeks as peaceful as possible. Your comments will be passed on to the team.


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Overall Experience  Overall Experience 1.0 out of 5

I am very disappointed with the services as my dear friend suffered with bad bedsores and didn’t provided a nutritional tube for over four weeks. They deleting all negative reviews and presenting themselves with 5 star railings.

Reply from Home Manager, Home Manager at Oaken Holt Nursing and Residential Home

Dear Jarka - We pride ourselves on the resident experience and are sorry that on this occasion you found it has fallen short of the usual positive feedback we receive. We are committed to learning and improving from feedback, and we understand that our home manager has been in touch to learn more about your experience.


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Overall Experience  Overall Experience 5.0 out of 5

I have visited Oaken Holt Nursing and Residential Home many times over the past years. The staff are unfailingly kind and supportive. Activities are every day. The food is excellent (improving with the new chef and the new kitchen).

Reply from Home Manager at Oaken Holt Nursing and Residential Home

Thank you for taking the time to leave us a review and for your lovely comments about our team at Oaken Holt as well as our food and activities. Your feedback will be shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

Such lovely staff throughout this super home. It's always so welcoming and nothing is too much trouble.
It's just as you would wish for yourself and I feel happy and confident leaving my father here when I go home.
I know that the care he receives is top-class, he's happy here too.

Reply from Home Manager, Home Manager at Oaken Holt Nursing and Residential Home

Thank you for taking the time to leave us a review and for your lovely comments about our home and team at Oaken Holt. It is wonderful to hear that your father is settled and happy at our home. Your feedback has been shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

The care, compassion and kindness shown by every single member of the Oaken Holt team has been incredible. Every decision and action has always had my mum's best interest at heart. Oaken Holt is a home that cares, not just a care home. It's clear that the relationship that the team have the external
medical people and practices ensures the very highest standard of medical support is there when needed. Thank you to the whole team.

Reply from Home Manager, Home Manager at Oaken Holt Nursing and Residential Home

Thank you very much for your kind words and recognition of the team at Oaken Holt. The care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

The food was delicious, and the company was great.
Pity about the weather, but it didn't spoil the day.
The staff were very caring.

Reply from Home Manager at Oaken Holt Nursing and Residential Home

Thank you, Margaret, for taking the time to leave us a review and for your lovely comments about our recent event; we are pleased you enjoyed yourself. Your feedback will be shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

Lovely residential home.
Mum is very happy at Oaken Holt.
Great food at friends and family open day BBQ. Hawian theme.

Reply from Home Manager at Oaken Holt Nursing and Residential Home

Thank you for taking the time to leave us a review, and it is lovely to hear that your mum is happy at the home and that you enjoyed our event. Your feedback will be shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

A very pleasant environment for my uncle to live in.
Staff are always friendly and offer tea or coffee from the trolley.
Entertainment or a visit was very good.
Singer and music are well presented.

Reply from Home Manager at Oaken Holt Nursing and Residential Home

Thank you for taking the time to leave us a review and for your lovely comments about our home and team. We are pleased to read you enjoy the entertainment at the home. Your feedback will be shared with the team.


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Current Review Score: 9.3 (9.305)

Overview of Review Score

The Review Score of 9.3 (9.305) out of 10 for Oaken Holt Nursing and Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.305 for Oaken Holt Nursing and Residential Home is calculated as follows: ( (196 Excellents x 5) + (28 Goods x 4) + (9 Satisfactorys x 3) + (3 Poors x 2) + (33 Very Poors x 1) ) ÷ 269 Ratings = 4.305

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oaken Holt Nursing and Residential Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Dec 2024

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (2)

Pete

Pete Watt

Job Title: Home Manager

Pete is our Home Manager at Oaken Holt Nursing and Residential Home, here’s a little bit more about himself and the home in his own words:


“Oaken Holt is a wonderful home-from-home with a fascinating history and a wide range of activities and facilities. There is an energetic and compassionate team working with me to deliver the highest standards of care.


We are really fortunate to have such extensive and beautiful grounds, and it is well-documented what a positive impact being outdoors can have on everyone’s mental well-being, so I will be working with my colleagues and our residents to make sure we are making the most of those opportunities.


Every person in our community has a story to tell and our role is to help those stories be told, shared, and understood. We put the individual at the heart of everything we do, celebrating their stories, and helping them write new chapters.”


Ray

Ray Woodill

Job Title: Community Relations Manager

I work closely with families and their loved ones to support them through the transition to residential care, building lasting relationships and providing peace of mind during what can be a difficult and emotional time. My role is to ensure they make fully informed decisions, using the knowledge and experience I have gained over 16 years in this role.


Frequently Asked Questions about Oaken Holt Nursing and Residential Home

What types of Care is Oaken Holt Nursing and Residential Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Oaken Holt Nursing and Residential Home provide?

Palliative Care, Convalescent Care, Physiotherapy & End of Life Care are other types of care provided.

How many Rooms does Oaken Holt Nursing and Residential Home have?

There are 55 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Oaken Holt Nursing and Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Oaken Holt Nursing and Residential Home to the centre of Oxford?

3.3 mile(s) as the crow flies, distance by road may be significantly further.