The Old Prebendal House

Station Road, Shipton-under-Wychwood, Chipping Norton OX7 6BQ
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9.5 49 Reviews
  • The Old Prebendal House, Chipping Norton
An award-winning nursing and residential care home, The Old Prebendal House is a sumptuous Grade II Listed care home of justifiably great renown throughout Oxfordshire.

This historic care home is richly appointed with everything necessary for a modern, person-centred level of 24-hour residential respite and nursing care for those seeking choice, independence and long term security.

The fully registered care home (CQC rated Good in October 2021) includes residential apartments, beautiful characterful large bed-sitting rooms, and 24-hour residential and nursing care in spacious single rooms. All accommodation is en-suite with most bedrooms boasting wet-rooms.

The Old Prebendal House further benefits from spacious, stunning, and easily accessible gardens for residents to enjoy. Within the grounds sits Prebendal Court – a selection of exclusive retirement properties for those who wish to benefit from a care home (The Old Prebendal House) on site but require more independence.

Care Provided by The Old Prebendal House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Autism/ASD
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Sheltered Housing

Good to Know

  • Person in charge
  • Val Baggott (Director of Care)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (36)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2021
    • Number of floors: 3

Funding & Fees Guide for The Old Prebendal House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,600 – £1,700
    • Self-Funded Residential Dementia Care £1,830 – £1,900
    • Self-Funded Nursing Care £1,900 – £2,030
    • Self-Funded Nursing Dementia Care £1,900 – £2,030
    • RESPITE Self-Funded Residential Care £1,600 – £1,830
    • RESPITE Self-Funded Residential Dementia Care £1,830 – £1,900
    • RESPITE Self-Funded Nursing Care £1,900 – £2,030
    • RESPITE Self-Funded Nursing Dementia Care £1,900 – £2,030
  • (these prices are only a guideline, please contact The Old Prebendal House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking
  • Car Park provided on-site.


The Old Prebendal House Reviews (49)

Total of 49, showing 1-20
9.5

The Old Prebendal House has a Review Score of 9.5 (9.538) out of 10, based on 7 reviews in the last 2 years. Over all time The Old Prebendal House has 49 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

Staff were pleasant and welcoming. Made us feel comfortable and safe. Food was excellent and to a great standard. Gardens were nice and welcoming. Very accommodating to our needs and issues we had.

Reply from Val Baggott, Director of Care at The Old Prebendal House

We are so pleased you enjoyed your visit to Old Prebendal House and hope to see you again very soon.


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Overall Experience  Overall Experience 5.0 out of 5

My 87-year-old mother with advanced dementia has recently moved into the Old Prebendal after a 2-month stint in a London hospital where her condition deteriorated so badly she was given 6 weeks to live. My brother and I chose to place her in the care of the wonderful team here, in our minds to ensure
a managed and peaceful death, so hopeless we felt of her condition.
This beautiful, peaceful sanctuary with its excellent team has been a lifeline quite literally for our mum and us. Mum has been transformed physically under the care and compassion of everyone involved in her care. From being completely bed-bound, unable to eat and the indignity of double incontinence she has been slowly, carefully and patiently encouraged to accept the personal care needed to maintain hygiene, health and dignity and to accept with gentle encouragement the physio needed to get her back in her feet. The fantastic food offering has her eating so well she gained half a stone in 4 weeks. Highly recommend.

Reply from Val Baggott, Director of Care at The Old Prebendal House

It has been our absolute pleasure to see your Mother's improvement, she is such a delight to care. As a family, your dedication to her has also played a huge part in her recovery and we love having you around. Thank you so much for your kind words, we really appreciate it. The team will be very pleased to hear your feedback.


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Overall Experience  Overall Experience 5.0 out of 5

We took a lot of trouble to find the best nursing home for our cousin, to spend his last few months. Sadly, as it transpired he didn't survive long enough to enjoy all that was on offer to residents. All the staff were very caring and helped him during his last days. We too, were grateful for their
sensitivity and support.

Reply from Val Baggott, Director of Care at The Old Prebendal House

Thank you so much for your kind words, we are sorry that your cousin was only with us for a short time but were happy to help him in his final days. It is always heartwarming to see family supporting loved ones in their time of need. Thank you on behalf of the team at Old Prebendal.


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Overall Experience  Overall Experience 5.0 out of 5

Old Prebendal House has been a great place for my dad. They have great balance between letting him be independent with the things he can still do, while keeping him safe by recognising when he needs support. The food is excellent. Dad was only able to eat puréed food at home, but now enjoys 3 good normal
meals a day. We have even been able to arrange family gatherings at the house for Christmas and Birthday celebrations with a stroll in the surrounding grounds.

Reply from Val Baggott, Director of Care at The Old Prebendal House

Thank you so much for your feedback, we really appreciate it. We have been delighted to see your father enjoy his meals now with the improvements that he has made and it's always our pleasure to welcome family and friends into our home.


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Overall Experience  Overall Experience 5.0 out of 5

I had a wonderful room with a kitchen and lounge area that then led to a good-sized bedroom with an ensuite shower and bathroom area. The towels were changed every day. I had most meals in my room, but I did go down to lunch with the other residents who were all very friendly and welcoming. The staff
were are excellent, nothing was too much trouble, they helped wash me and dress me and told me to ring my bell anytime I needed them. We could have wine with our meals, lunch and tea time, white red or rose.
Great place to stay to get over a very big operation on my right shoulder. I was so much stronger after my stay there. I was able to come home and be looked after by my family.
All the staff were excellent including the handyman.
We also had bingo raffles and a sing-a-long with one of the members of staff so all in all a very pleasant experience.
A big thank you to everyone there and for making my stay such a good time.
Thanks again.

Reply from Val Baggott, Director of Care at The Old Prebendal House

We were so pleased to be able to support your post-op recovery and are delighted that you enjoyed your stay. Please pop in to say hello when you are passing, we would all love to see you again. Thank you for taking the time to share your experience. With best wishes from all the team at Old Prebendal House.


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Overall Experience  Overall Experience 5.0 out of 5

My brother has been in Old Prebendal for over a year now and he is being cared for by wonderful caring staff. The facilities are amazing, he often says it’s a wonderful hotel. I visit often and share his days and all the excellent things he does every day from exercise classes to afternoon teas in the
beautiful garden, there is something for everyone who resides at Old Prebendal. I am so happy that my brother is in such good hands. Thank you everyone.

Reply from Val Baggott, Director of Care at The Old Prebendal House

Thank you so much for your kind words as always. It's good to have feedback from relatives who are so involved with life at The Old Prebendal and see a true picture of a day in the life of our residents. We all feel very privileged to be entrusted with the care of our residents and to also work in such a beautiful environment. Your appreciation means a lot to us.


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Overall Experience  Overall Experience 5.0 out of 5

My husband and I recently spent sixteen days at The Old Prebendal House care home, Ascot-under-Wychwood, while my husband was recuperating from a replacement hip operation. He recovered rapidly mainly because of the professionalism, care, attention, kindness and friendliness of all the staff. The beauty
of the building and the tranquil surroundings also made it the perfect place to recover.

Reply from Val Baggott, Director of Care at The Old Prebendal House

We were delighted to have met you both and see you enjoy our facilities. Thank you for your feedback, we really appreciate it and look forward to seeing you for a social visit when you are passing.


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Overall Experience  Overall Experience 5.0 out of 5

The Old Prebendal House has been my mother's home for over five years and it felt like a home rather than a care home. Throughout this time, she has been treated with the utmost care, love and compassion. As she became frailer, we were included in the Old Prebendal family and realised just what a special
place this is. Nothing was too much trouble and it was an absolute privilege to watch these wonderful carers in action. They were so gentle and patient and knew just what was needed without being asked. Thank you so much for caring for Mum and the family with such kindness.

Reply from Calum Adams, Business Manager at The Old Prebendal House

Hi Sally, thank you so much for the lovely review. It was our privilege to look after your mother and it truly goes without saying, the home will never be the same without her! If you ever need any support, or just a coffee, myself and the team are always here for you.


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Overall Experience  Overall Experience 5.0 out of 5

Wonderful care for my mother, in her final weeks. She was treated with compassion and dignity and the staff are genuinely caring and attentive with qualified nursing staff on hand day and night. Nothing was too much trouble for them. When we visited, we were always welcomed with open arms and made to
feel at home. After a difficult few months and a brief disastrous experience at another nursing home, my mother finally found a home where she could relax in comfort, confident that all the care she needed was on-hand. Her room was fresh, bright and beautifully decorated and furnished with a modern clean bathroom. The home is housed in a historic and characterful Cotswold stone building in a quiet traditional Cotswold village. It has a homely rather than institutional feel and is surrounded by delightful, well-tended gardens with fountains, benches and terraces for residents to enjoy. We couldn't recommend The Old Prebendal House and its staff more highly.

Reply from Calum Adams, Business Manager at The Old Prebendal House

Hi Sally, thank you for your very kind words. It was our pleasure to be able to care for your mother and support you and your family through such a difficult time. We are pleased that you speak of our home so highly and hope you will come back to visit us in the future!


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Overall Experience  Overall Experience 5.0 out of 5

I am the daughter of a current resident. My family and I have been bowled over by the wonderful quality of care, both physical and emotional that has been provided by the exceptional staff at Prebendal. My Mum arrived at the Home particularly ill, infirm and in pain and everyone immediately had her
best interests at heart and did their utmost to keep her happy, clean and comfortable. Caring and nursing is a really tough job and these people join as one happy professional team to provide a peaceful, clean, safe, homely environment and the very best for their residents. They really do all care and this is demonstrated daily. Caring cannot be taught, it is from within and the consistently helpful Management have chosen their team well. The environment is truly stunning and I’m hoping that now my Mum is hopefully on the mend she will be able to enjoy the beautifully kept gardens and communal areas more often. It is always such a pleasure to visit her, we are made so welcome.

Reply from Stephen Griffin, Director of Care at The Old Prebendal House

Thank you so much for your kind review. I am so pleased we have been able to support your Mum and the wider family. I will share your feedback with the team who will be thrilled to read your comments.


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Overall Experience  Overall Experience 5.0 out of 5

I would like to write this review after being welcomed into this care home for 2 days of training with staff and the Director of Care. I was given breakfast and lunch and as a travelling trainer, I visit a large amount of care homes up and down the country. I have never in all my years of experience
been to such a clean and welcoming establishment. Every single member of staff, regardless of their job role, is totally committed to giving 110% of their knowledge, emotions and skill to each and every resident and visitor alike. The building itself is kept to what I can only describe as a 5-star standard, impeccable. The catering and hospitality staff are so skilled in their roles. Honestly, the food was like eating in a restaurant. I would have paid good money to eat the food in any hotel or eatery it was absolutely beautiful. I think the highest compliment I can give is that I would happily and very confidently recommend my own mother lives in this home, when the time comes.

Reply from Stephen Griffin, Director of Care at The Old Prebendal House

Thank you so much for your feedback. It was a real pleasure to host you and thank you for delivering such excellent training to the team. We look forward to inviting you back.


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Overall Experience  Overall Experience 5.0 out of 5

The Old Prebendal is the second care home my father has lived in. He is a Type 1 diabetic, in his 80's and suffering from dementia. The previous home was unable to manage his diabetic needs and he had to leave after being admitted to hospital, as a result. His medical needs are very very complex and
the Old Prebendal have and are managing them exceptionally well. Further to this, they provide such a stimulating and wonderful environment which gives me so much comfort and reassurance as to his wellbeing, both physical and emotional. I can say he is genuinely happy to be there. The activities are always so varied and plentiful and if it is not a drinks reception outside, BBQ or hosting part a regional Art Week, there will be something else fun and original. They clearly have a genuine respect for their residents and are always welcoming and professional when myself and my young family visit. I can not think of a better place for my father to be!

Reply from Stephen Griffin, Director of Care at The Old Prebendal House

Thank you so much for this lovely feedback. I will share this with the team who will be thrilled.


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Overall Experience  Overall Experience 5.0 out of 5

This refurbished, beautiful old converted Monastery set in stunning grounds is an
exceptionally atmospheric Care Home and my Mother regards it as “her home” and is extremely happy to be living there. The dedicated staff are always polite, courteous and work hard to maintain high standards of personalised
care. There is a comprehensive communication policy set in place to ensure a dialogue between the caregivers and relatives. This builds confidence and trust in the knowledge that any issues that arise are acknowledged and hopefully acted upon. Such is my satisfaction, I would not want my Mother to be anywhere else.

Reply from Stephen Griffin, Director of Care at The Old Prebendal House

Thank you so much for your lovely feedback. It really is a pleasure looking after your Mother. I will share your comments with the team.


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Overall Experience  Overall Experience 5.0 out of 5

First impressions of the location and building are overwhelming. Every care home should be like this. It's like a home from home - clean, no smells, calm and tranquil. You have peace of mind knowing your loved one is well looked after in every way possible. Nothing is ever too much trouble to accommodate
each individual's needs. Would I stay here? Yes.

Reply from Stephen Griffin, Director of Care at The Old Prebendal House

Thank you for your kind feedback. I will share this with the team.


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Overall Experience  Overall Experience 5.0 out of 5

My relative spent his last few years at Prebendal House. Covid was obviously the worst time to have someone in care but facilitated regular calls made the whole thing more bearable. The dedication of the staff was beyond excellent. Sadly, no one from the family was there when my uncle passed. The knowledge
that he wasn't alone and was with people he knew and who stayed with him during that moment, really offers a huge comfort to us. What was really great is that initially, he was living in a spacious independent flat on the premises and was able to move into full-time care as his condition worsened. This transition was simple and not a shock to him. I really feel this helped his quality of life in his last few months. Prebendal is such a beautiful, restful place. It is idyllic in many ways, not just in the setting but their staff really go above and beyond.

Reply from Stephen Griffin, Director of Care at The Old Prebendal House

Thank you so much for your lovely feedback. I will share this with the team who will certainly appreciate your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

The difficult decision to move my formerly independent 98-year-old mother into a care home during a Covid pandemic was taken out of necessity and with much apprehension. Walking into Old Prebendal House set my mind at rest. It is a beautiful Cotswold building set in lovely gardens, but it was the warm
reception and attitude of the staff that most impressed me. The Director of Care is obviously passionate about providing a quality of care that puts the needs of residents first and foremost. My mother moved into a beautiful room overlooking a pretty courtyard and the kindness, care and consideration of all the staff made her feel at home remarkably quickly. With their professional support, she has progressed from being unable to get out of bed unassisted, to walking to a regular exercise class. I cannot thank the staff enough for creating such a friendly, supportive and homely atmosphere and to know my mother is safe and cared for.

Reply from Stephen Griffin, Director of Care at The Old Prebendal House

On behalf of my team, may I take this opportunity to sincerely thank you for your review. It continues to be a real pleasure supporting your Mother who is enjoying life at The Old Prebendal House.


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Overall Experience  Overall Experience 4.0 out of 5

Old Prebendal House is a beautiful home, full of atmosphere and character with lovely gardens. The staff are extremely caring and work together wonderfully as a team. I recommend this great establishment.

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Overall Experience  Overall Experience 5.0 out of 5

This is a beautiful calm and welcoming care home. The Management and staff are all very kind and helpful. They have been very attentive to my parents-in-law at a difficult time. The building itself has a lot of character and has been recently refurbished and is set in charming gardens. I highly recommend
it.

Reply from Stephen Griffin, Director of Care at The Old Prebendal House

Thank you for this positive review. As you know, we are always open to feedback and suggestions. The team and I look forward to continuing the good work we have achieved in relation to providing care and support to your parents-in-law.


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Overall Experience  Overall Experience 5.0 out of 5

I could not wish for a better care home for my mother and father. The surroundings are idyllic, and the care staff are very kind and professional. When my father arrived just a few weeks ago after being discharged from hospital with spinal infection, he was extraordinarily thin and barely mobile, spending
most of his day in bed. In the short time he has been at the Old Prebendal house, he has made a remarkable improvement: he has regained his appetite and good spirits and can walk on his own with a zimmer frame. Thank you!

Reply from Stephen Griffin, Director of Care at The Old Prebendal House

Thank you so much for such a positive review. It continues to be a real pleasure in providing care and support for your parents.


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Overall Experience  Overall Experience 5.0 out of 5

In these difficult Covid times, the staff have always let us know how my aunt is and if anything amiss has happened. We have been contacted on a regular basis and know she is in good care and well looked after. The staff are always keen to help when we are having to remotely manage her care from abroad
and never impatient when dealing with long-distance phone calls. It is extremely comforting to know she is in good hands.

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Current Review Score: 9.5 (9.538)

Overview of Review Score

The Review Score of 9.5 (9.538) out of 10 for The Old Prebendal House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.963 for The Old Prebendal House is calculated as follows: ( (77 Excellents x 5) + (3 Goods x 4) ) ÷ 80 Ratings = 4.963

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.575 Points relating to the number of positive Reviews for The Old Prebendal House is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 7 Positive Reviews ÷ 8 = 0.875

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Nov 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (6)

Val

Val Baggott

Job Title: Director of Care

Joined: 2023

You can be assured of a very warm welcome from our Director of Care, Val Baggott.


Please feel free to contact us to arrange to come and meet us and see our beautiful facilities and landscaped gardens at The Old Prebendal House.


Fiona

Fiona Brown

Job Title: Lifestyle Support

Joined: 2000

Fiona has been an integral part of the Old Prebendal family for the last 22 years - planning lots of fun and engaging activities to ensure our residents live their best possible lives with us!


Adrian

Adrian Silman

Job Title: Maintenance Manager

Joined: 2000

Adrian will be celebrating 20 years as Maintenance Manager at The Old Prebendal House in January 2020!


Adrian's job role is varied - looking after all things maintenance in the main house and also with the independent living cottages and apartments. He ensures all equipment at the home is regularly serviced and is also our chief Fire Warden.


He is a familiar face to our Court Residents who he drives to Burford weekly for their shopping trip!


Kathy

Kathy Allum

Job Title: Head Chef

Joined: 2008

Having been with us since 2008, Kathy is truly an essential part of our team here at OPH. As Head Chef, Kathy uses her culinary skills to create delicious, nutritious meals that meet the individual requirements and requests of our residents; Whilst also supporting and encouraging our catering and hospitality team to provide the best possible service.


Sandra

Sandra Purchase-Rathbone

Job Title: Head Housekeeper

Joined: 2001

Sandra has been part of the foundation at The Old Prebendal House for 21 years! The Housekeeping team are calm and resourceful, always dependable, working together for a number of years and know the needs and requirements of each resident.


Sandra and her team keep The Old Prebendal House spotlessly clean and tidy and manage the laundry service for all areas.


Theo

Theo Thomopoulos

Job Title: Groundsman

Joined: 2017

Theo started with us at the Old Prebendal House in 2017 as a Care Assistant, since then we have supported him to explore a different career path as our Groundsman; Allowing him to put his horticultural skills to good use by sculpting and maintaining the beautiful gardens and outdoor spaces on the Estate.


Frequently Asked Questions about The Old Prebendal House

What types of Care is The Old Prebendal House registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Old Prebendal House provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Sheltered Housing, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does The Old Prebendal House have?

There are 36 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at The Old Prebendal House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Old Prebendal House to the centre of Chipping Norton?

5.9 mile(s) as the crow flies, distance by road may be significantly further.