it felt like a home rather than a care home.
Sally O (Daughter of Resident)
The facilities are amazing, he often says it’s a wonderful hotel.
J H (Sister of Resident)
The beauty of the building and the tranquil surroundings also made it the perfect place to recover.
Anne J (Wife of Resident)
Car Park provided on-site.
The Old Prebendal House has a Review Score of 9.5 (9.538) out of 10, based on 7 reviews in the last 2 years. Over all time The Old Prebendal House has 49 reviews.
Review from Philip H (Son of Resident) published on 6 March 2018
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Review from Elisabetta (Daughter of Resident) published on 29 January 2018
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Reply from Nael Shibli, Home Manager at The Old Prebendal House
Thank you very much for the review. Much appreciated.
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Review from C H (Son of Resident) published on 22 August 2017
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Reply from Nael Shibli, Home Manager at The Old Prebendal House
Thank you so much for reviewing the care and services at The Old Prebendal House Care Home. Our staff team will be so happy to know that their hard work and dedication has been recognised.
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Review from Sue H (Daughter of Resident) published on 30 June 2017
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Review from Richard J (Son of Resident) published on 20 June 2017
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Reply from Nael Shibli, Home Manager at The Old Prebendal House
Thank you so much for reviewing the care and services at The Old Prebendal House. Our staff team will be happy to know that their hard work and dedication has been recognised! It will also give other family members searching for care a real picture of how care is delivered in The Old Prebendal House
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Review from Michael D (Son-in-law of Resident) published on 15 June 2017
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It was a difficult and anxious time for us as she has only ever been cared for by family and she has poor eyesight and hearing, but we needn’t have worried!
The care staff and nurses were amazing and
Thank you, everyone, for making her little holiday and ours so smooth and carefree!
Reply from Nael Shibli, Home Manager at The Old Prebendal House
Many thanks for the positive feedback you have given about the care and services at The Old Prebendal House. Your comments are very much appreciated.
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Review from Marjorie W (Resident) assisted by family/friend published on 23 May 2017
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Reply from Nael Shibli, Homemanager at The Old Prebendal House
Thank you very much for reviewing the home. Your comments will certainly help those who are searching for a home on behalf of their loved ones.
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Review from James G (Resident) published on 7 February 2017
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Review from Gretha D (Daughter of Resident) published on 5 November 2015
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The Review Score of 9.5 (9.538) out of 10 for The Old Prebendal House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 7 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.6 out of 5 from 7 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.963 for The Old Prebendal House is calculated as follows: ( (77 Excellents x 5) + (3 Goods x 4) ) ÷ 80 Ratings = 4.963
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.575 Points relating to the number of positive Reviews for The Old Prebendal House is based on 7 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 7 Positive Reviews ÷ 8 = 0.875
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 24 Nov 2021
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Job Title: Director of Care
Joined: 2023
You can be assured of a very warm welcome from our Director of Care, Val Baggott.
Please feel free to contact us to arrange to come and meet us and see our beautiful facilities and landscaped gardens at The Old Prebendal House.
Job Title: Lifestyle Support
Joined: 2000
Fiona has been an integral part of the Old Prebendal family for the last 22 years - planning lots of fun and engaging activities to ensure our residents live their best possible lives with us!
Job Title: Maintenance Manager
Joined: 2000
Adrian will be celebrating 20 years as Maintenance Manager at The Old Prebendal House in January 2020!
Adrian's job role is varied - looking after all things maintenance in the main house and also with the independent living cottages and apartments. He ensures all equipment at the home is regularly serviced and is also our chief Fire Warden.
He is a familiar face to our Court Residents who he drives to Burford weekly for their shopping trip!
Job Title: Head Chef
Joined: 2008
Having been with us since 2008, Kathy is truly an essential part of our team here at OPH. As Head Chef, Kathy uses her culinary skills to create delicious, nutritious meals that meet the individual requirements and requests of our residents; Whilst also supporting and encouraging our catering and hospitality team to provide the best possible service.
Job Title: Head Housekeeper
Joined: 2001
Sandra has been part of the foundation at The Old Prebendal House for 21 years! The Housekeeping team are calm and resourceful, always dependable, working together for a number of years and know the needs and requirements of each resident.
Sandra and her team keep The Old Prebendal House spotlessly clean and tidy and manage the laundry service for all areas.
Job Title: Groundsman
Joined: 2017
Theo started with us at the Old Prebendal House in 2017 as a Care Assistant, since then we have supported him to explore a different career path as our Groundsman; Allowing him to put his horticultural skills to good use by sculpting and maintaining the beautiful gardens and outdoor spaces on the Estate.