Rush Court

Shillingford Road, Shillingford Hill, Wallingford OX10 8LL
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9.6 78 Reviews
  • Rush Court, Wallingford
Rush Court Care Home is a stylish, tranquil home and an excellent choice, nestled in the idyllic Oxfordshire countryside, it is vibrant and welcoming, offering residential, nursing, and palliative care alongside short stay and respite options. With 47 spacious, tastefully decorated rooms, it provides a home-like setting that fosters a real sense of home comfort and community. Rush Court’s lively social calendar is central to its charm, offering a diverse range of activities such as creative workshops, fitness sessions, musical events and seasonal and festive celebrations, all designed to promote connection and joy. Residents also enjoy the beautiful gardens, ideal for relaxation or hosting outdoor gatherings. The dining experience is second to none, with a focus on fresh, locally sourced ingredients crafted into delicious meals. Rush Court is a place where care is delivered with compassion, and residents thrive in an atmosphere of love and friendship.

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Care Provided by Rush Court

  • Primary Care Categories
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • AIDS/HIV
  • Asperger Syndrome
  • Autism/ASD
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Cliff Hutchings (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (47)
    • Single Rooms with ensuite Wet Room (47)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2014

Funding & Fees Guide for Rush Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,650
    • Self-Funded Nursing Care from £2,250
    • RESPITE Self-Funded Residential Care from £1,750
    • RESPITE Self-Funded Nursing Care from £2,350

  • Fee rates are dependent upon the type of stay . Level of care is determined by a full pre admission assessment. We will apply for NHS-funded Nursing Care (FNC) for all residents receiving nursing care and if awarded this will be deducted from your fees.
  • (these prices are only a guideline, please contact Rush Court to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home have open visiting, a warm welcome will greet all visitors including pets.


  • Parking

  • Large easy access car park.


Rush Court Reviews (78)

Total of 78, showing 21-40
9.6

Rush Court has a Review Score of 9.6 (9.605) out of 10, based on 23 reviews in the last 2 years. Over all time Rush Court has 78 reviews.

Overall Experience

  • 66
  • 11
  • 1
  • 0
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Date Published

78
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14
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Review from Jonathan R (Son of Resident) published on 25 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

I am surprised by some of the glowing reviews on this site. Rush Court used to be a fantastic care home when our mother became a resident back in 2016. It had a CQC "Outstanding" rating at that time and there was a waiting list to get a place there. Sadly the manager at that time left a few years later
and, under a new manager, many of the good staff left and the standards of care declined. Since then several managers have come and gone, with promises to improve things, but in reality, high staff turnover and massive use of agency staff have resulted in a significant drop in standards. The beautiful gardens remain the high point of the care home thanks to the efforts of the gardener. It remains to be seen whether EFHL and the latest new manager will get the place back up to the level that residents once enjoyed. Our mother is running out of time, so we really hope that they can improve things soon.

Reply from Clifford Hutchings, General Manager at Rush Court

Thank you for taking the time to provide us with your feedback and I am sorry that you feel the standards within the home, have declined in recent years. Myself and Efhl recognise Rush Court has been through a difficult time in the past couple of years, and are committed to driving forward improvements. In recent months we have worked hard to recruit to key management roles within the team and permanent colleagues, reducing our reliance on agency use. I strive to respond in a timely manner to feedback, both negative and positive, that will ultimately help us to continually improve. I am confident that with the support of the new Clinical Care Manager and Unit Manager, who will be taking up post shortly, we can restore the home to the standards that you and we expect.


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Review from E C (Daughter of Resident) published on 17 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was superbly cared for in her final days. The staff were very supportive of us, the family, which helped enormously.

Reply from Clifford Hutchings, General Manager at Rush Court

Thank you for taking the time to provide us with feedback. I am pleased to hear that you and your loved one had a positive experience with us and we were able to deliver the high standards of care that you and we expect, making a difference.


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Review from Felicity F (Wife of Resident) published on 28 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was a patient from January 20th 2023 to March 8th 2023 for palliative and end-of-life care.
The staff were all kind and professional and my husband enjoyed the food. He was always treated with respect and dignity. We are most grateful.

Reply from Clifford Hutchings, General Manager at Rush Court

Thank you for taking the time to provide us with feedback. I am pleased that you were happy with the care/support provided to your husband during his time with us, which is lovely to hear and I will of course share with the team. Feedback is important to us both as a home/organisation as it helps us to continually strive to be our best and identify areas we need to improve on.


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Review from J G (Son of Resident) published on 5 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

How lucky we were to have found Rush Court for the last weeks of my father's life. His wish was to be at home but on reflection, this was the best thing we could have done at the end of his long and happy life. The management, facilities and staff work in perfect harmony to create the most caring atmosphere
and environment.

Reply from Clifford Hutchings, General Manager at Rush Court

Thank you for your very kind words recognising the skill and dedication of my team at Rush Court. I am so pleased that we were able to provide the highest standard of physical and emotional support to your loved one and support you as a family at what is a very difficult time. It was a privilege to be able to look after your loved one in the last few weeks of their life and for the team to do it so well. I will ensure this review is shared with my team as it's always good to get feedback, praise and recognition for a job well done.


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Review from A H (Respite Resident) published on 17 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My three weeks stay at Rush Court I found to be extremely comfortable indeed. The staff were wonderful so helpful and cheerful and couldn't do enough to make my stay pleasant.

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Review from P C (Daughter of Resident) published on 6 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For the three and a half years my mother was in Rush Court she received the best care and attention. I was very reassured that she was well looked after which meant a lot being three hour drive away. She was happy there well cared for fed and looked after on a personal level. All the staff were very
pleasant helpful and friendly. Thank you all at Rush Court.

Reply from Catherine Lines, Clinical Director at Rush Court

Thank you for such a positive review. I will ensure the team at Rush Court are informed of such a positive response.


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Review from Pamela C (Daughter of Resident) published on 7 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There is a culture of kindness and care that is second to none. Rush Court Care Home has nursed my mother back to health after her hospital visit and (even more important) they have given her back her confidence. She will soon be going back home. Thank you.

Reply from Catherine Lines, Clinical Director at Rush Court

Thank you very much for your review, I will ensure our team at Rush Court are informed of your positive stay at the home.


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Review from Sue W (Daughter of Resident) published on 22 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment we walked through the door the staff welcome you with a smile. They all got to know my father's changing needs as soon as they could. From receptionists, cleaners, carers, maintenance, nurses and managers their care is wonderful. They would also look out for us as family members. They
do like their residents to call it their home. My father came for end-of-life care and a room with a view was found for him. It was very homely.

Reply from Karen Temple, General Manager at Rush Court

Thank you for your kind comments. It was an absolute pleasure and honour to look after your father. Your father was a true gentleman. It was also a great pleasure to support you and your family during a very difficult and sad time.


I will pass your lovely comments on to everyone at Rush Court.


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Review from R M (Daughter of Resident) published on 6 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful care including rehabilitation and physio. Came in as 'end of life' from the hospital in March, and left in May to return to independent living alone. Thank you.

Reply from Catherine Lines, Clinical Director at Rush Court

Thank you for such a positive review, we are very lucky to have a wonderful team including physiotherapists who have assisted in achieving this wonderful outcome.


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Review from Mathew D (Son of Resident) published on 11 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you so much. Very friendly staff. Looked after Dad really well.

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Review from Nicola H (Friend of Resident) published on 25 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Third time of visiting a friend in palliative care. Found staff very friendly and helpful. Any queries are always answered. Light and spacious environament.

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Review from Gillian E (Daughter of Resident) published on 24 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has recently arrived at Rush Court in very difficult circumstances. The staff have been faultless in doing all possible to enable her to settle. So clean, bright, excellent food. Stunning gardens. We are both impressed and immensely grateful.

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Review from Deborah M (Friend of Resident) published on 24 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful place. Good to see how caring the people are here. The care manager is above and beyond. So comforting to us to know my friend is being well taken care of, emotionally, mentally and physically.

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Review from George M (Next of Kin) published on 29 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rush Court is an outstanding home. The level of care and kindness I witnessed every time I visited was superb.
Clean, efficient, and excellent in all areas.

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Review from M D (Son of Resident) published on 27 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment we first made contact with Rush Court to when Mum passed away every single member of staff have been so very caring, kind and helpful to her and all members of the family. They made her last couple of weeks a pleasant and peaceful end to her life. We will always be grateful for their
support, kindness and professionalism at this very sad time. Thank you for everything you've done.

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Review from Joy B (Daughter of Resident) published on 5 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Rush Court have cared for and protected my mother throughout the pandemic and I have felt her to be safe all this time. They have been clear regarding their visiting policy which has changed as needed and although I am very sad not to have been able to hug my mother, hold her hand or even to be with
her for long stretches, Rush Court has helped us to maintain contact despite the increased pressures of running a care home.

Reply from Mary Lamont, General Manager at Rush Court

Thank you for your lovely comments. We have tried very hard during the pandemic to ensure communication between you and your loved ones continue and I hope our new visiting Pod will allow us next week to open up to visiting in a COVID safe environment


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Review from Tania H (Daughter of Resident) published on 18 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was terminally ill and too poorly to come home when she went to stay at Rush Court. As a family, we found this very difficult due to the Covid restrictions put in place to keep residents and staff safe. Every member of staff we spoke to on the phone, through the window and when being Covid tested
when mum reached end of life, were kind and thoughtful, as well as professional. This meant the world to us during extremely hard times. I know that mum was well cared for during her time at Rush Court and nothing was too much trouble. Mum's passing was dealt with in such a thoughtful manner and I am so grateful to the kind nurse who took the time to sit with me, listen to me waffle on and cry with me... You don't forget those acts of kindness. There were many staff members who made mum's time at Rush Court as comfortable as possible. Each nurse or carer that smiled or chatted through the window at me made a difference. I would have no hesitation in recommending Rush Court.

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Review from Ruth C (Daughter of Resident) published on 2 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we were very impressed with the care provided not just to Mum, but also kind consideration to family members. Covid measures were kindly explained to us at the beginning of Mum's stay. All staff we came into contact with were really lovely and my overwhelming impression of the home was
that it was extremely clean, comfortable, calm and welcoming. We wouldn't hesitate to recommend Rush Court to others.

Reply from Mary Lamont, General Manager at Rush Court

Thank you for your kind comments.
It was our pleasure to look after your wonderful mother.
All the staff at Rush Court send their love and best wishes to you and your family.
Please all keep safe and well.


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Review from Mary C (Daughter of Resident) published on 25 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Rush Court for 4 years. Over this time we have been impressed with the level of professionalism displayed by all staff. More than that it is so lovely to be greeted in a friendly cheerful manner when you are visiting. This could be anyone from the cleaner to the manager.
It helps make it feel homely. In normal times the level and variety of activities are very good. The highlights are those occasions when the staff and their families are included.
During the current pandemic when the news has been so frightening Rush Court has risen to the challenge. Yes, the restrictions have been significant but they have kept our families and the wonderful team of staff safe. This has to be commended.
I would recommend Rush Court wholeheartedly.

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Review from M P (Cousin of Resident) published on 25 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home had a very high standard of care with friendly caring staff when nothing was too much trouble and any request was dealt with care and attention. The standard of hygiene is excellent. Plenty of entertainment for the residents and a professional manager who cares about her residents.

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Current Review Score: 9.6 (9.605)

Overview of Review Score

The Review Score of 9.6 (9.605) out of 10 for Rush Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.605 for Rush Court is calculated as follows: ( (186 Excellents x 5) + (66 Goods x 4) + (16 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 271 Ratings = 4.605

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rush Court is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 May 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Clifford

Clifford Hutchings

Job Title: General Manager

Joined: 2022

I have worked in Adult Social Care since the mid-1980s, starting out as Volunteer, and working my way up into Management in the early 1990s.


During my career, I have worked both within the Public & Private sector, managing services ranging from small group homes for young adults with a physical and/or learning disability to large Nursing & Residential Homes. Whilst my background is not in nursing, I have developed extensive knowledge & understanding of the clinical aspects of care.


I am passionate about supporting older people and providing the highest standards of care that are truly person-centred. I believe to achieve this comes from engaging individuals whose personal value base is aligned with that my own and the ethos of EFHL. I am committed to supporting my colleagues to develop themselves both personally & professionally through coaching, mentoring & training, and empowering them to be their best.