Triangle Care Home

Old London Road, Wheatley, Oxford OX33 1YW
Submit a Review
9.7 63 Reviews
  • Triangle Care Home, Oxford
The Triangle Nursing Home is an Oxford care service registered to offer care to individuals from the Oxford area.

A team of hardworking professionals strive to understand each service user's personal needs, with the bonus of being purpose-built for efficient care and a comfortable day-to-day lifestyle.

A landscaped outdoor area and an itinerary of organised entertainments and visits make for a satisfying time at The Triangle, with loved ones always made to feel welcome.

Show Triangle Care Home on the Map

Care Provided by Triangle Care Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • For a maximum of 25 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Robin Job (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (25)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Triangle Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Television point in own room
  • Wheelchair Access

Triangle Care Home Reviews (63)

Total of 63, showing 1-20
9.7

Triangle Care Home has a Review Score of 9.7 (9.728) out of 10, based on 12 reviews in the last 2 years. Over all time Triangle Care Home has 63 reviews.

Overall Experience

  • 42
  • 17
  • 1
  • 1
  • 2

Date Published

63
3
8
12
51

Review from J D (Partner of Resident) published on 16 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A lovely comfortable home from home.
Relatives are kept informed of any changes.
The care he receives is excellent.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Shirley M (Daughter of Resident) published on 4 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was only at Triangle for three days, she was discharged from hospital for end of life care. During that time the staff at the Triangle were so helpful, kind and compassionate at a very difficult time for myself and my family. Thank you to all Triangle staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from MARTIN R (Son of Resident) published on 4 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wanted to record how grateful our family is for the care our Mum received at the Triangle. She passed last month in a safe, secure and loving environment characterised by amazing people doing an amazing job. She made genuine connections with many of the staff and my father, who was at her side all
day every day, was made to feel really welcome. We will definitely look in from time to time to say hello and thankyou again for all that you did for her and for him.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tania T (Daughter of Resident) published on 13 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A care home that's friendly, homely and caring, all the staff are gentle attentive and look after the residents well. Hygiene is very good and the residents have regular baths and showers all the home always smelt nice and clean, and the care home is warm, cosy and very welcoming.
My mother required
100 percent care and they fulfilled this adequately, her needs were always met and the regular staff faces which is a bonus was great for Mum as she was comfortable with them and knew them which in hand not only put my mind at rest but Mum's too.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nick J (Son of Resident) published on 24 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Triangle Care Home has provided a wonderful, high-class care service for my mother for a long time, as well as providing a source of support for my father visiting her - making him feel part of their family. I have personally seen and felt how deeply the staff care for both of them.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Bruce H (Friend of Resident) published on 28 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On visiting the care home I have found the staff helpful and friendly, the home is very clean and tidy. Our resident has said the food is good and the staff look after her.
I'm sorry that I can't give a rating for Value for Money because I don't deal with the money side of the care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Wendy H (Next of Kin) published on 21 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited many care homes in the past for elderly family but none have come up to the standard of Triangle Care Home. The home is spotlessly clean, the staff are very friendly and caring. I was a little worried at first as it is quite a way to travel but after visiting the home several times, although
having to rely on other transport I am thrilled with how well she has settled in and how kind the staff are and encourage her in activities. Brilliant.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dawn H (Friend of Resident) published on 20 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We find the care home very friendly clean and welcoming. The staff are friendly respectful to visitors and most of all to the residents. My friend loves the staff and they always find time to talk with her. She has never complained about the food, and most of all there is always a cup of tea to hand,
the visitors are also asked if we would like tea too. We know times are not easy with people with Dementia but the staff are brilliant in coping with people's lack of memory.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M P (Daughter of Resident) published on 26 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and professional staff which makes residents and visitors welcome. They listen to residents and understand different needs for different people. Very prompt and professional response when medical emergency happened and kept us informed and calm.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Helen K (Friend of Resident) published on 26 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my neighbour was moved to Triangle, I was initially concerned because it is quite a drive from where we live and I did not know the Care Home at all. But from the very first day, I have been nothing but impressed with the care my neighbour received up til her death. The nursing staff are dedicated,
knowledgeable and loving, and all the assistants are cheerful and efficient. The food was clearly particularly valued by my neighbour! Yes, the decor is rather tired compared to some of the snazzy brand new care homes around, but what mattered far more was the high standard of *actual care* given. This includes actual medical care, which was very good, and changes in medication meant my neighbour was much happier plus, in the final weeks, the Hospital at Home team came in.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M F (Daughter of Resident) published on 31 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager is totally professional and very personable and always goes out of her way to communicate and update me with regard to my mother.
My mother is extremely well cared for, she is bed-bound and is always very comfortable and brilliantly tended to by the fabulous team of carers employed.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B J (Husband of Resident) published on 10 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Now some twenty months into my wife's residence in Triangle Care Home, I am very grateful for the loving care which she continues to receive. As for all such homes, the times have been challenging, with frequent changes of manager, staff and residents: despite which the basic structure of the working
day has been well maintained. The attention to cleanliness is very satisfactory, and the standard of food remains excellent. Sadly, her cognitive and physiological impairments, due to dementia and stroke, continue to improve only very slowly with some neuro-physiotherapy procured privately, they still militate against her deriving much stimulus from being read to, watching TV or joining in communal activity.
Our children and I would very much have wanted to respond positively to her desire to be nursed at home, but following close consultation with Aldult Health Social Care have set this aside, on the grounds that it would not of itself bring about any significant amelioration in her condition; that she is safer in Triangle Care Home, that my own strength has deteriorated appreciably in the meantime and it would imply a need for substantial additional finance on our part. Bringing her over occasionally in the wheelchair is an attempted substitute. I greatly appreciate the forbearance of staff with my spending most of each day with my wife, married to her for now 59 years, being retired and living exceptionally close I could not bear to think of her feeling alone or abandoned.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joy M (Granddaughter of Resident) published on 16 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found all the staff friendly and helpful, and nothing is too much trouble. They meet the needs of my relative and go above and beyond. We haven't marked activities due to her not wanting to attend, but the staff always check with her. They make sure she is comfortable, always popping in to see
her. We are very happy with the care and attention she receives at the care home.

Reply from Katie Barnett, Marketing Administrator at Triangle Care Home

Thank you, Joy; we always appreciate individuals taking the time to give their feedback, and we are very pleased to hear that your experience at Triangle Home has been so positive. All of our team are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K W (Granddaughter of Resident) published on 27 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I visited my Nan weekly here. Always short-staffed, never staff around to speak to about care of my Nan. Constant new manager. No one ever had any time with residents while I was there. Just shoved food in their mouths without asking them, same with drinks just like a production line. Left my Nan on
a broken bed for a day and would have longer if we hadn't made them move her, luckily we visited her that day! Just constant issues. Thank goodness we got her out. Such a depressing place, my mother-in-law (ex-care home manager/nurse) was disgusted by the things she saw and heard while on her weekly visits to see my nan. Stay clear of the place.

Reply from Katie Barnett, Marketing Executive at Triangle Care Home

We regret that The Triangle Care Home has fallen below the standards that the Care Quality Commission and we expect. We have implemented a comprehensive service improvement plan to address the areas noted in the report. Since the inspection in November, we have taken a number of steps to rectify the issues highlighted, including a review of resident care processes to ensure the needs of residents are better met. We are recruiting new team members to support residents in the home and have appointed a new Home Manager. Colleagues in the home are being supported by our regional team to be assured improvements are sustained. The safety and well-being of residents remain our first priority.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C P (Daughter of Resident) published on 24 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Finally, we moved mum on 24 November 2022 with the support of social services. Please no one use this home. It is now under safeguarding and social service inspection. Please read the latest CQC which says that most areas need improvement including the safety of residents. This home should be closed
down.

Reply from Katie Barnett, Marketing Executive at Triangle Care Home

We regret that The Triangle Care Home has fallen below the standards that we and the Care Quality Commission expect. We have implemented a comprehensive service improvement plan to address the areas noted in the report. Since the inspection in November, we have taken a number of steps to rectify the issues highlighted, including a review of resident care processes to ensure the needs of residents are better met. We are recruiting new team members to support residents in the home and have appointed a new Home Manager. Colleagues in the home are being supported by our regional team to be assured improvements are sustained. The safety and wellbeing of residents remain our first priority.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A B (Son of Resident) published on 18 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

From the front door, it is unwelcoming, it is dated - in the lounge, it could do with a total makeover with new furniture instead of second-hand stuff which has been damaged by a cat in a previous life and food stains on them. The bedroom has an old wardrobe, the doors are broken, and I think it has
not seen a lick of paint since it was built. The management does not listen properly and tell you what they think you want to hear and do nothing about what you want. Personally, I think it should be shut down, it is not fit for purpose.

Reply from Katie Barnett, Marketing Administrator at Triangle Care Home

Thank you for taking the time to leave a review. We are sorry to hear your comments and are aware that you are in contact with the home and regional manager to resolve these concerns.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A C (Daughter of Resident) published on 24 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We, as a family, would like to thank all the carers and staff at The Triangle care home for the care and compassion you have shown our mother. You looked after her so well. She was treated with dignity and empathy in the same way you treated us, as her family. We will always remember your kindness.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R T (Husband of Resident) published on 23 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The Triangle is a happy, friendly environment where the staff are very kind and patient. Management is efficient and understanding. The food is good and varied. It is not a super-smart place with lots of rules and regulations. The atmosphere is kind and friendly. I warmly recommend the Triangle.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joanne C (Daughter of Resident) published on 25 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The restrictions due to the Covid pandemic has meant that we have been unable to see several aspects of the home; hence some of the options have not been assessed. However, staff at the Triangle have been excellent in trying to manage the situation in the best way possible for the benefit and safety
of the residents.

Reply from Kristen Fitzgerald, Marketing Assistant at Triangle Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sue L (Daughter of Resident) published on 15 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum and Dad were both residents at the Triangle for just under a year.
When they first arrived both our parents were given a very warm and friendly welcome as were we every time we visited them.
It's a hard decision putting your loved ones into a care home, but the staff at the Triangle were very
kind and considerate, making it a smooth transition.
So a big thank you to all the staff at the Triangle.

Reply from Kristen Fitzgerald, Marketing Assistant at Triangle Care Home

Thank you, Sue, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Triangle Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.728)

Overview of Review Score

The Review Score of 9.7 (9.728) out of 10 for Triangle Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.728 for Triangle Care Home is calculated as follows: ( (101 Excellents x 5) + (33 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 136 Ratings = 4.728

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Triangle Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Dec 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Robin

Robin Job

Job Title: Home Manager

Joined: 2024

With over a decade of experience, Robin has built a strong foundation in healthcare. Since moving to the UK in 2012 to begin his career as a nurse, he quickly progressed through various roles, becoming a Clinical Lead in 2015. Robin continued to advance in his career after moving to Andover to join the Brighterkind family and was promoted to Clinical Lead/Unit Manager in 2018. He then accepted the role of Deputy Manager at Hungerford Care Home, and now, he looks forward to bringing his skills and experience to lead the amazing team at Triangle Care Home.


In his spare time, Robin enjoys driving and spending quality time with his family, whom he considers his biggest achievement outside of work.


Robin is dedicated to ensuring that residents at Triangle Care Home feel comfortable, cared for, and safe every day. He believes that the key to quality care is empathy, kindness, and a commitment to going the extra mile for each resident. For those considering a career in care, Robin advises being compassionate and ready to make a meaningful difference in residents' lives.


Robin's passion for keeping residents happy and his track record of leadership make him an invaluable part of Triangle Care Home. He looks forward to continuing to provide a welcoming, homely, and safe environment for all residents.


Frequently Asked Questions about Triangle Care Home

What types of Care is Triangle Care Home registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Triangle Care Home provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Triangle Care Home have?

There are 25 Single Rooms.

What are the Facilities & Services at Triangle Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Triangle Care Home to the centre of Oxford?

5.7 mile(s) as the crow flies, distance by road may be significantly further.