Triangle Care Home

Old London Road, Wheatley, Oxford OX33 1YW
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9.7 63 Reviews
  • Triangle Care Home, Oxford
The Triangle Nursing Home is an Oxford care service registered to offer care to individuals from the Oxford area.

A team of hardworking professionals strive to understand each service user's personal needs, with the bonus of being purpose-built for efficient care and a comfortable day-to-day lifestyle.

A landscaped outdoor area and an itinerary of organised entertainments and visits make for a satisfying time at The Triangle, with loved ones always made to feel welcome.

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Care Provided by Triangle Care Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • For a maximum of 25 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Robin Job (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (25)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Triangle Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Television point in own room
  • Wheelchair Access

Triangle Care Home Reviews (63)

Total of 63, showing 21-40
9.7

Triangle Care Home has a Review Score of 9.7 (9.728) out of 10, based on 12 reviews in the last 2 years. Over all time Triangle Care Home has 63 reviews.

Overall Experience

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  • 17
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Date Published

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Review from K C (Niece of Resident) published on 17 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle is well cared for by kind friendly staff, and he has formed good relationships with them as we have as a family. He loves his food and sitting in the lounge and any entertainment. He looks amazing compared to how he arrived here when he was trying to live at home. Thank you.

Reply from Olivia Shields, Marketing Assistant at Triangle Care Home

Thank you for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.


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Review from F B (Niece of Resident) published on 17 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so pleased that our uncle is safe and happy here. The staff are so caring and yet full of fun, and my uncle enjoys their company and the food. It is such a relief to know he is in safe hands with people who care about him.

Reply from Olivia Shields, Marketing Assistant at Triangle Care Home

Thank you for letting us know how we are doing at Triangle Care Home. The care and wellbeing of every resident is our number one priority, and it is rewarding to have such positive feedback about how we are doing.


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Review from Mick H (Son of Resident) published on 15 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a resident at Triangle for over 6 years. My wife and I have always appreciated the amazing care that she receives at the Triangle.
Since covid restrictions stopped us for some time visiting, it always put our mind at ease knowing she was being so well cared for. The home
kept in constant contact with us, letting us know what mum had been doing and how she was.
We really can’t thank them enough.

Reply from Olivia Shields, Marketing Assistant at Triangle Care Home

Thank you, Mick, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Have a wonderful day.


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Review from Susan G (Daughter of Resident) published on 12 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at the Triangle Care Home for eight years. She has always appeared well cared for and her medication requirements have been thoroughly monitored and administered. The staff have continually shown patience, kindness and compassion when attending to her needs. I have been
particularly impressed with the professional ability of the Manager. She has always been very approachable and communicative, keeping me in touch with my mother's status. I have received regular updates during the Covid-19 pandemic which I have greatly appreciated and can only say how very grateful I am at the dedication and effort all the staff have displayed during this time.

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Review from Gillian W (Sister of Resident) published on 27 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother spent his last days here. He was treated with kindness and always supported in dignity. A quiet and welcoming space. It offered a homely welcome and an unobtrusive but professional level of care. Thank you.

Reply from Olivia Shields, Marketing Assistant at Triangle Care Home

Thank you, Gillian, for your feedback and for taking the time to share your experience at Triangle Care Home. We are so sorry to hear about your Brother, pleased you felt he received great care and hope that his time at Triangle did see some friendships flourish, especially with the care team.


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Review from S H (Daughter of Resident) published on 22 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very homely, a lot of love shown by all the staff, it is lovely that I am confident that my mum is well looked after and treated so well. Mum's mood has improved so much and seeing her smile again means the world to us as her family. I would highly recommend this home.

Reply from Olivia Shields, Marketing Assistant at Triangle Care Home

Thank you, Shirley, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Triangle Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Take care.


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Review from A H (Daughter of Resident) published on 1 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is lovely. My mum has been here since 2014. My mother is very disabled, can't speak or walk after a stroke 20 years ago. The manager and her staff are great with her, so kind and I know they love my mum and she loves them. Nothing is too much trouble and when I leave her, I know she is in
safe hands. She will be 100 years old next year, so that can't be bad can it?
All the staff from cleaners, chefs and carers and the activities lady are great.

Reply from Jasmine Bracken, Marketing Administrator at Triangle Care Home

Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Triangle Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from L P (Friend of Resident) published on 1 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly, caring home. Always clean and fresh. Residents are entertained by a friendly activity coordinator who goes the extra mile for the residents, arranges trips out and even takes bus trips with "one to one" treats. Carers are very attentive, spends time chatting with residents and are never
too busy for a chat (even though they are really). The manager is very hands-on, making sure the home is well run. She has even been known to pop to the local shop for treats to tempt residents with no appetite.

Reply from Jasmine Bracken, Marketing Administrator at Triangle Care Home

Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Triangle Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Dorothy K (Resident) published on 12 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There is a lot of sadness in this home but the dedicated staff make it a happy and safe place. The bed is uncomfortable and I would have liked a shower in my room.

Reply from Ronnie Cavanagh, Marketing at Triangle Care Home

Thank you, Dorothy, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Triangle Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from William S (Son of Resident) published on 3 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful and supportive staff. Really open and welcoming. Share lunches with my father like sharing a restaurant meal. Very safe and caring environment lovely staff.

Reply from Ronnie Cavanagh, Marketing at Triangle Care Home

Thank you for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.


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Review from Norma Q (Daughter of Resident) published on 25 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was transferred from the hospital to the Triangle, Wheatley last June with multiple conditions associated with very old age. From the moment of arrival, my mother felt it was her home. She was safe and cared for and kept out of pain. Every member of staff talked to and contributed to my mother's
happiness. The house was always quiet and happy, day and night. Recently my mother became very ill and was taken to the hospital. It was apparent she would not recover, she wished to go home to the Triangle. She was nursed to her last moments by the wonderful staff. I cannot thank them enough.

Reply from Ronnie Cavanagh, Marketing at Triangle Care Home

Thank you, Norma, for your kind comments about your experience at our home. Our residents’ wellbeing is our main priority and it is lovely to hear that you were pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Thank you once again.


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Review from Nicky M (Daughter of Resident) published on 22 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father came to the care home just before Christmas with a broken arm, depression and self-neglect. He has been given fantastic care, three good meals a day (which he wanted to eat), physio and personal care. He is now a changed and happy person, walking, eating, clean and looking forward to going
home, confident to now manage alone.

Reply from Ronnie Cavanagh, Marketing at Triangle Care Home

Thank you, Nicky, for your wonderful feedback about our home. One of our top priorities is to provide comfort into the home so all residents feel welcomed. We are so pleased to hear how well your father has settled in. If there is anything more we can do, please do not hesitate to reach out.


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Review from Elizabeth N (Daughter of Resident) published on 22 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident of this home for 7 months. Her life was transformed from the social isolation of community-based care to having a life again, in a caring environment with consistent staff and excellent leadership. Nothing was too much for the carers. They treated the residents with dignity,
respect, compassion, genuine caring attitudes and behaviours. The care and interest in the families of the resident was honest and transparent. Quick action when health needs changed. The social element of the home is good, the staff are well trained and this shows in their care of residents. Our mother wanted to return to the home from hospital to end her life which she did and had dignity at the end.

Reply from Ronnie Cavanagh, Marketing at Triangle Care Home

Thank you, Elizabeth, for your comments about your recent experience at Triangle Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Louise M (Daughter of Resident) published on 30 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and staff have welcomed my father into the Triangle Care Home in a warm, caring and compassionate manner. When visiting my father all the family are also given a warm friendly welcome. My father talks about the fantastic food and wonderful staff. We can be rest assured that he is safe and
being tremendously well looked after in a homely and warm environment. Huge credit to the manager for an extremely well-run practice thank you.

Reply from Ronnie Cavanagh, Marketing at Triangle Care Home

Thank you, Louise, for letting us know how we are doing at Triangle Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from Keith D (Son-in-law of Resident) published on 18 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was worried because my 94-year-old Mother-in-Law had not previously liked being in a care home environment, still cherishing what remained of her fading independence, and there was to be a long wait for a care package.


What quickly struck me about The Triangle was that she became unexpectedly very

happy.


I realised this was down to the wonderfully friendly attitude of the staff, epitomised by the Manager, who set an example which permeated the entire home.


All my reservations disappeared completely, and I witnessed my Mother-in-Law thoroughly enjoying her stay - something I never thought I would ever see.


The constant care and attention had made her totally relaxed, to the extent she actually stopped yearning for home, and would willingly have stayed.


Obviously, once a care package was arranged, my Mother-in-Law had to leave, but I have never forgotten the transformation The Triangle staff had brought to her state-of-mind, and for that, I will always be extremely grateful.


Reply from Ronnie Cavanagh, Marketing at Triangle Care Home

Thank you, Keith, for your comments about your recent experience at Triangle Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. We are pleased to hear how well looked after your mother was at Triangle Care Home.


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Review from Tracey O (Granddaughter of Resident) published on 18 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Would like to thank everyone at the care home for their care and compassion for my Nan's stay at the care home. She was very happy there. She used the words as soon as she went in this is just like home. That will always stick with me, as it such a hard decision putting a loved one into a care home.
So a huge thank you to all the staff at Triangle!

Reply from Ronnie Cavanagh, Marketing at Triangle Care Home

Thank you, Tracey, for your kind comments about our Care team. We appreciate you taking the time to leave feedback for Triangle Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your Nan with dignity and the compassion she deserved during her time at our home. We hope that her time at Traingle did see some friendships flourish with both the Care team and residents. Thank you again Tracey, if there is anything more we can do please do not hesitate to reach out.


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Review from Brenda G (Daughter of Resident) published on 6 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum didn't want to go into a care home but when she found she couldn't look after herself anymore she decided to go to the Triangle and she loves it. She said it is like home from home.

Reply from Ronnie Cavanagh, Marketing at Triangle Care Home

Thank you, Brenda, for letting us know how we are doing at Triangle Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from Julie W (Granddaughter of Resident) published on 6 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nan seems very happy and settled. Very friendly and welcoming staff.

Reply from Ronnie Cavanagh, Marketing at Triangle Care Home

Thank you, Julie, for letting us know how we are doing at Triangle Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from Diana G (Daughter of Resident) published on 23 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff and management at The Triangle were kind and caring and looked after my mother well during the weeks that she was a resident.


We are grateful for all that they did to ensure that her time with them was the best that it could be.


Reply from Ronnie Cavanagh, Marketing at Triangle Care Home

Thank you, Diana, for your feedback and for taking the time to share your experience at Triangle Care Home. We are so sorry to hear about your mother but pleased you felt your mother received great care and hope that her time at Triangle did see some friendships flourish, especially with the care team.


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Review from Anthony B (Friend of Resident) published on 10 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly staff, very welcoming, good variation of food, caring staff and bright bedroom.

Reply from Ronnie Cavanagh, Marketing at Triangle Care Home

Thank you, Anthony, for your feedback following your recent experience at Triangle Care Home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing.


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Current Review Score: 9.7 (9.728)

Overview of Review Score

The Review Score of 9.7 (9.728) out of 10 for Triangle Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.728 for Triangle Care Home is calculated as follows: ( (101 Excellents x 5) + (33 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 136 Ratings = 4.728

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Triangle Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Dec 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Robin

Robin Job

Job Title: Home Manager

Joined: 2024

With over a decade of experience, Robin has built a strong foundation in healthcare. Since moving to the UK in 2012 to begin his career as a nurse, he quickly progressed through various roles, becoming a Clinical Lead in 2015. Robin continued to advance in his career after moving to Andover to join the Brighterkind family and was promoted to Clinical Lead/Unit Manager in 2018. He then accepted the role of Deputy Manager at Hungerford Care Home, and now, he looks forward to bringing his skills and experience to lead the amazing team at Triangle Care Home.


In his spare time, Robin enjoys driving and spending quality time with his family, whom he considers his biggest achievement outside of work.


Robin is dedicated to ensuring that residents at Triangle Care Home feel comfortable, cared for, and safe every day. He believes that the key to quality care is empathy, kindness, and a commitment to going the extra mile for each resident. For those considering a career in care, Robin advises being compassionate and ready to make a meaningful difference in residents' lives.


Robin's passion for keeping residents happy and his track record of leadership make him an invaluable part of Triangle Care Home. He looks forward to continuing to provide a welcoming, homely, and safe environment for all residents.