Triangle Care Home

Old London Road, Wheatley, Oxford OX33 1YW
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9.7 63 Reviews
  • Triangle Care Home, Oxford
The Triangle Nursing Home is an Oxford care service registered to offer care to individuals from the Oxford area.

A team of hardworking professionals strive to understand each service user's personal needs, with the bonus of being purpose-built for efficient care and a comfortable day-to-day lifestyle.

A landscaped outdoor area and an itinerary of organised entertainments and visits make for a satisfying time at The Triangle, with loved ones always made to feel welcome.

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Care Provided by Triangle Care Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • For a maximum of 25 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Robin Job (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (25)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Triangle Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Television point in own room
  • Wheelchair Access

Triangle Care Home Reviews (63)

Total of 63, showing 41-60
9.7

Triangle Care Home has a Review Score of 9.7 (9.728) out of 10, based on 12 reviews in the last 2 years. Over all time Triangle Care Home has 63 reviews.

Overall Experience

  • 42
  • 17
  • 1
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  • 2

Date Published

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Review from Garry G (Husband of Resident) published on 3 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There is only one problem at Triangle. On one occasion I only managed to park when a householder allowed me to park on her driveway. There is a business park opposite Triangle - it has a very large car park and there always seemed to be empty places. Would it not be worthwhile to see if they would allow
visitors to park there?

Reply from Ronnie Cavanagh, Marketing at Triangle Care Home

Thank you, Garry, for your comments about Triangle Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing. We have acknowledged the improvements you have suggested to better the home. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again.


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Review from C S (Son of Resident) published on 21 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff kindly and helpful to residents. Staff are also helpful to relatives, keeping them up to date with residents' progress.

Reply from Ronnie Cavanagh, Marketing at Triangle Care Home

Thank you for your feedback. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at The Triangle Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from N S (Son of Resident) published on 7 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home has been just great. All staff from top to bottom. Nothing is too much trouble. They keep you informed all the way. My father was having a short stay but was very happy while he was there.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Triangle Care Home

Thank you for taking the time to let us know how we did at Triangle Care Home. We are pleased to hear that your experience was so positive and we appreciate your comments about our team. Your feedback really means a lot to us. Take care.


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Review from John B (Resident) published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found the care home comfortable, lovely and warm. The staff are kind and helpful, also friendly and it was a very happy stay for me.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Triangle Care Home

Thank you, John, for sharing your recent experience of Triangle Care Home. We are pleased to hear it has been so positive. We really appreciate you letting us know how we are doing and look forward to seeing you again soon. Have a great day!


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Review from B H (Brother of Resident) published on 22 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is clean and comfortable with friendly staff providing good care.
There is a very good social activities programme for the residents and the catering is run by a very efficient cook.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Triangle Care Home

Thank you for sharing your recent experience of The Triangle Care Home. We really appreciate you taking the time to let us know how we are doing and we are happy to hear that you were so pleased with the quality of our care. We look forward to seeing you again soon. Take care.


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Review from Tonia C (Wife of Resident) published on 5 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Prior to my husband being placed here in an NHS hub bed my experience of care homes, which although were newer and physically more modern, were not a patch on the care and efficiency we experience continuously at the Triangle. The staff all work diligently to support patients, their families and others
on the staff. They seem like one big happy family and double their effort when short staffed (frequently). I find it distressing, therefore: I have gleaned over the 3-4 months visiting here that staff, especially support staff are so inadequately paid resulting in a constant turnover as they have to move to work with more realistic income to support their families. The staff here are gold dust - wonderful people. Do all you an to pay them better and keep them here.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Triangle Care Home

Thank you, Tonia, for your comments about your recent experience at Triangle Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you are so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. We appreciate all of your feedback and look forward to seeing you again. Take care!


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Review from P H (Daughter of Resident) published on 20 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in the home for five years now, and although the care she received was good from the outset. I have been impressed by the way the current management team have succeeded in greatly improving the quality of care, the range of activities provided and enhancing the environment of the
home, taking on board any concerns expressed by residents or relatives.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Triangle Care Home

Thank you for your kind comments about your recent experience at The Triangle Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Stephen B (Resident) published on 15 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been staying at Triangle Care Home as a liaison patient, half way between the hospital and going home. I have been made very welcome and feel at home here. The 24/7 nursing provision is excellent. I am very happy here and have no complaints. All my preconceptions about care homes have been dispelled
and I would now contemplate living in one later in life if I have to.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Triangle Care Home

Thank you, Stephen, for your comments about your recent experience at Triangle Care Home. We are really pleased to hear that you feel happy and welcome at our home. Our residents’ well-being is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from David C (Son of Resident) published on 15 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having worked in a care home doing maintenance, I have been very much aware of the difficulties of providing care for residents and in my case, trying to ensure the home was in good order, safe, clean and a little like home. I found the building to be all of these and it was very clear that staff were
all ensuring they did their bit to keep it that way.


The staff from the manager and all others welcome you with a smile and if required will assist you to find and use the facilities that are available so if you arrive needing a cup of tea they will ensure you are given one or if your wish allowed to make your own.


Well, that makes it feel like home to me and as my mother was very much one who would get a pot of tea brewing when visitors arrived it is the same for her. Having arrived at many different times of the day I have found her records to be up to date and filled with useful information to ensure her care was ensured. It is clear all staff are doing their bit to make it home.


Reply from Ronnie Cavanagh, Digital Marketing Executive at Triangle Care Home

Thank you, David, for your kind comments about your recent experience at Triangle Care Home. Our residents’ well-being is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Audrey Y (Friend of Resident) published on 30 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very caring team of carers, managers and nurses.


The hospitality to visitors is very good. Kind to patients.


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Review from J H (Niece of Resident) published on 30 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can not fault this wonderful care home.
All the staff are lovely, really friendly and kind. Nothing is too much trouble.
I would recommend this care home to anyone. My uncle has been here a year and is really happy here.

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Review from Alan W (Resident) published on 20 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I describe this care home, carers and staff: staff are nice, they are attentive and doing their job with the residents especially me; respite for a few weeks, well done. Recommended this to family, friends and relatives.

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Review from Joanne H (Relative of Resident) published on 16 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our family member has only been here for a few days but so far we are very happy with the service. The home has catered for her vegetarian diet and encouraged her to get out of bed and socialise. Also, the staff has arranged for her papers to be delivered. The staff are kind and considerate.

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Review from John V (Son of Resident) published on 16 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very friendly and helpful. Home well kept and well facilitated. My mother has been very happy here - initially, I was reluctant for her to move into care but after some time here, I realise that she is in the best place to suit her time in life.

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Review from E S (Son of Resident) published on 12 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been at the Triangle Care Home for four years and I have no complaints about the service she receives.

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Review from J.R V (Son of Resident) published on 13 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is very happy here. Thank you all for your care and work.

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Review from Sandra N (Daughter-in-law of Resident) published on 31 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy home, my mother-in-law is well looked after. Son visits approximately 3 times a week. Staff are very friendly and they are like extended family. Satisfied with everything.

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Review from Cathy G (Daughter of Resident) published on 29 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with quality of care and responsiveness to any concerns e.g calling GP when unexpected medical problem arises and informing relatives. Very caring staff, friendly atmosphere.

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Review from Rachel B (Granddaughter of Resident) published on 20 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely place, look after my nan so well.

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Review from Sheila W (Daughter of Resident) assisted by family/friend published on 16 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole home is professionally run. It has a dedicated combination of excellent care from nursing staff, carers, down to fine detail. This home is highly recommended to any family wishing the best the best care for their loved one.

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Current Review Score: 9.7 (9.728)

Overview of Review Score

The Review Score of 9.7 (9.728) out of 10 for Triangle Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.728 for Triangle Care Home is calculated as follows: ( (101 Excellents x 5) + (33 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 136 Ratings = 4.728

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Triangle Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Dec 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Robin

Robin Job

Job Title: Home Manager

Joined: 2024

With over a decade of experience, Robin has built a strong foundation in healthcare. Since moving to the UK in 2012 to begin his career as a nurse, he quickly progressed through various roles, becoming a Clinical Lead in 2015. Robin continued to advance in his career after moving to Andover to join the Brighterkind family and was promoted to Clinical Lead/Unit Manager in 2018. He then accepted the role of Deputy Manager at Hungerford Care Home, and now, he looks forward to bringing his skills and experience to lead the amazing team at Triangle Care Home.


In his spare time, Robin enjoys driving and spending quality time with his family, whom he considers his biggest achievement outside of work.


Robin is dedicated to ensuring that residents at Triangle Care Home feel comfortable, cared for, and safe every day. He believes that the key to quality care is empathy, kindness, and a commitment to going the extra mile for each resident. For those considering a career in care, Robin advises being compassionate and ready to make a meaningful difference in residents' lives.


Robin's passion for keeping residents happy and his track record of leadership make him an invaluable part of Triangle Care Home. He looks forward to continuing to provide a welcoming, homely, and safe environment for all residents.