Wantage Residential and Nursing Home

Garston Lane, Wantage OX12 7AR
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9.8 66 Reviews
  • Wantage Residential and Nursing Home, Wantage
The dedicated team at Wantage provide residential, nursing, dementia, palliative and respite care, which can be booked in advance.

Staff share Sanctuary Care’s vision of Enriching Lives, based on the six senses people need to feel truly happy and fulfilled – a sense of achievement, belonging, continuity, significance, security and purpose.

The home’s resident ambassadors are enormously proud of their roles, which include everything from helping to nurture the gardens, to welcoming new residents to Wantage.

The team takes time to get to know their residents as individuals and their fascinating life histories. One resident was a professional football referee, while another was involved in immunisation!

Mealtimes are a special part of the day, with the home’s chef a proud winner in Sanctuary Care’s annual Masterchef Competition in 2022! With a passion for baking, residents enjoy mouth-watering cakes and puddings every day – and stunning personalised birthday cakes. And fish and chip Fridays are without doubt the most popular day of the week!

There are so many activities to get involved in, from regular visits with school children and gentle exercise sessions, to animal visits – especially from therapy dog Dug.

Wantage has its own minibus for trips out into the community, and residents also enjoy regular live, personalised radio broadcasts direct to the home with Radio Cherwell.

There are some lovely spaces to relax in with family and friends, from the conservatory overlooking to beautiful, enclosed gardens, to the lounges and quiet rooms. And the home has a hairdressing salon, with a mobile hairdresser regularly visiting.

The bedrooms are spacious and beautifully decorated, with walk-in, ensuite wet rooms. Many of the bedrooms have patio doors leading to the gardens.

Wantage also has its own private Facebook page, where loved ones can see what the residents have been getting up to.

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Care Provided by Wantage Residential and Nursing Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Stacey Roblin (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (50)
    • Single Rooms with ensuite Wet Room (50)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Wantage Residential and Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,391
    • Self-Funded Nursing Care from £1,732
    • RESPITE Self-Funded Residential Care from £1,391

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1391 and for nursing care £1732, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Wantage Residential and Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Wantage Residential and Nursing Home Reviews (66)

Total of 66, showing 1-20
9.8

Wantage Residential and Nursing Home has a Review Score of 9.8 (9.785) out of 10, based on 15 reviews in the last 2 years. Over all time Wantage Residential and Nursing Home has 66 reviews.

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Review from Lawrence D (Son of Resident) published on 12 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home my mother is a resident in is excellent, the management and staff are very professional and nothing is too much trouble for them to make my mother's stay there a happy one. I know my mother is getting the best care, and I know she is very happy there. It is very pleasing to know that she
is in safe hands and we as a family are delighted that she has settled in her new surroundings.

Reply from Kate Yates, Communications and Content Specialist at Wantage Residential and Nursing Home

Thank you so much for sharing your experience of Wantage. We're delighted to hear that your mother feels so happy and well-cared for at the home. It's our priority to create a safe and welcoming environment, and it's wonderful to know she has settled in so well. Your kind words will be greatly appreciated by the team, thank you.


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Review from Catherine C (Daughter of Resident) published on 1 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to stay for two weeks when we went away for our annual holiday. The staff in the sanctuary in Wantage are all lovely. Very professional and caring. My mum enjoyed her stay, particularly the food which she said was outstanding. I'm hoping she can continue coming to the sanctuary for care
in the future when we go away. It gave me huge relief to know she was safe and cared for and I was able to relax on my holiday.

Reply from Kate Yates, Communications and Content Specialist at Wantage Residential and Nursing Home

Thank you for sharing such a lovely review. We're so pleased that your mum enjoyed her stay with us and that the food was a highlight for her. Knowing she felt safe and cared for, and that you could fully relax on your holiday, is so rewarding for our team. We look forward to welcoming her back to Wantage again.


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Review from Nicola C (Wife of Resident) published on 1 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wantage Nursing Home is an absolutely wonderful place with friendly, caring and compassionate staff who treat their patients with dignity and respect. It is warm and welcoming, tastefully decorated and is truly a home from home. There is a great deal of social interaction - fun, laughter, games and
music. It is a very happy environment. The food is also delicious!

Reply from Kate Yates, Communications and Content Specialist at Wantage Residential and Nursing Home

Thank you so much for your wonderful review. We're delighted to hear that you feel Wantage is a "home from home" where our residents feel respected, engaged, and happy. We'll be sure to share your kind words with our team and the chef, thank you.


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Review from A C (Son of Resident) published on 16 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home has a good atmosphere with great facilities and a clean and spacious feeling.
All of the staff are pleasant and engaging. Many of them I think they are outstanding - so cheerful.
The manager is also extremely effective and knows all of the residents well.

Reply from Kate Yates, Communications and Content Specialist at Wantage Residential and Nursing Home

Thank you so much for your wonderful review for Wantage. We're thrilled to hear that you enjoyed the atmosphere, facilities, and the spacious, clean environment of our home. Our staff take great pride in enriching lives and we're glad you found them outstanding. We greatly appreciate your feedback and will be sure to pass this on to the team, thank you again.


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Review from Denise D (Daughter of Resident) published on 27 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff care for residents in a compassionate and professional way.
I am always kept informed of any changes to my parent, and any problems are quickly dealt with.
I would recommend Wantage Residential and Nursing Home for the quality of care and the very friendly environment.

Reply from Kate Yates, Communications and Content Specialist at Wantage Residential and Nursing Home

Thank you for your kind words about our team at Wantage. We're thrilled to hear that you feel so well-informed and that your parent is receiving compassionate care. Your recommendation means a lot to us.


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Review from Joy K (Daughter-in-law of Resident) published on 15 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has lived in a flat attached to our home for 21 years but due to declining health, she was unable to stay alone without support, so for the first time we agreed on respite care. We chose Wantage because of the reviews and on visiting we were all made to feel extremely welcome. All three
of us were anxious but that soon went. My mother-in-law loved her stay, she was happy and relaxed and she found the staff extremely friendly, kind, helpful and respectful. She loved the activities and trips out and the food was excellent. My mother-in-law says she would happily go back. We are overjoyed, they have an excellent team, amazing staff, and brilliant.

Reply from Kate Yates, Communications and Content Specialist at Wantage Residential and Nursing Home

Thank you so much for your heartfelt review of Wantage. We're delighted to hear that your mother-in-law had such a positive experience during her stay with us. It's wonderful to know that she felt happy, relaxed, and well cared for and that you and your family were able to find peace of mind. We look forward to welcoming her back anytime.


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Review from P M (Resident) published on 31 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The staff are very friendly. The evening meal needs working on, different variety, more choice of meals, lunch and evening meals. It has taken a lot of travel stress for my family to see me.

Reply from Kate Yates, Communications and Content Specialist at Wantage Residential and Nursing Home

Thank you for your kind words about our friendly team. We appreciate your feedback about the mealtime experience - if there is anything you feel needs to be improved in any area of the home, please don't hesitate to speak to the home manager, he will support you with regular visits and welcomes all feedback. Our chef is always happy to prepare alternative meals for our residents if they don't fancy what's on the menu and having spoken to you, she is looking forward to hearing your feedback on some alternative dishes she will be making for you.


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Review from Sandy W (Daughter of Resident) published on 15 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Wantage Nursing Home with just a few hours notice to the management team and after a 4-hour journey, she was received the warmest welcome from the Manager, Deputy Manager and nurse. The care she had continued to receive has been exceptional. Nothing is too much trouble. All caregivers
are so kind, respectful, gentle, supportive and fun - there is always laughter and banter. Meals are beautifully cooked and presented. All residents received Easter eggs and joined together for a delicious lunch. Care is taken to ensure everyone is fed and no one is forgotten. Residents can join in activities or can have peace in their rooms. Mum’s room overlooks the well-tended garden. We look forward to visiting and leaving knowing Mum is in the best place. Well done to all the team. This is a real home from home.

Reply from Kate Yates, Communications and Content Specialist at Wantage Residential and Nursing Home

Thank you for your five star review, the team at Wantage are certainly very special and are passionate about enriching the lives of their residents.


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Review from S C (Granddaughter of Resident) published on 18 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother has been a resident for about a month now and we have been so impressed with the care she has received. It was a really difficult transition moving her from her home of 55 years into a care home but the staff made it feel so much easier and they made us and my nan feel so welcomed. All
the staff are so caring and helpful, in particular the manager.
We are so glad we chose this home for our loved one.

Reply from Kate Yates, Communications and Content Specialist at Wantage Residential and Nursing Home

Thank you for your review, we are so pleased your grandmother has settled so well at Wantage.


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Review from C W (Daughter-in-law of Resident) published on 5 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a resident in Sanctuary Care, Wantage Residential and Nursing Home for nearly four years. Over that time, her care needs have changed hugely but at all stages, the care home staff and facilities have been adjusted to suit her. The staff value her for who she is and understands
her quirks, likes and dislikes and accommodates them with respect and care.

Reply from Kate Yates, Communications and Content Specialist at Wantage Residential and Nursing Home

Thank you for your five-star review, the team at Wantage will be delighted to read your comments.


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Review from J E (Daughter of Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was only in the home for ten days. Both my mother and the family were treated with respect, kindness and professional care by all the staff. We always received a warm welcome and helped to cope with how mum was at the end of life. I can only offer my sincere gratitude. Thank you so much.

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Review from Diana R (Daughter of Resident) published on 17 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents came to the care home in March 2023 where there was a warm welcome, the staff have been very friendly and polite to me and my parents. The care that they have and are receiving is excellent the staff always keep me up to date with their care needs. The food is wholesome and the staff always
try to cater for their dietary preferences. They have a great activities team who try to entertain everyone with quizzes, ball games, pat pet and many more. I know my parents are very happy here and they feel safe and are getting the proper care for all their needs.

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Review from Stephanie D (Sister of Resident) published on 14 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a very nice home, the staff are all very nice, made me feel welcome.
Good clean rooms.
Staff very helpful.
They don't moan at whatever they have to do, I know I could not do some of the jobs they have to do.
My sister is happy there and I feel happy that she is being looked after so well.

Reply from Lisa McCauley, Social media officer at Wantage Residential and Nursing Home

Thank you for your lovely review. We are pleased that your sister is happy and enjoying living with us at Wantage Residential and Nursing Home. Best wishes.


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Review from Clive C (Husband of Resident) published on 31 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was diagnosed with Alzheimers three years ago but became a resident only fourteen months ago following a paralysing stroke. For the first seven months I visited her twice per day to provide some continuity and to help with feeding so I now know very well how the carers operate and some of the
challenges they face. At all times she has been clean and safe. It is a shame that my review must not contain names, because there are several carers who deserve to have their names emblazoned in lights for all to see. I cannot praise them too highly. I now visit only once per day as the care staff are far more efficient than I am at assisting my wife to feed.
I am particularly impressed with the dignity with which the residents are treated. In my wife's case I don't know much she can understand, but I have seen how she is none-the-less included in the activities in the communal areas. The nursing staff communicate well, explaining how her occasional problems are being treated.

Reply from Fae Doherty, Senior Marketing Officer at Wantage Residential and Nursing Home

Thank you so much for such a heartwarming review. Our team will really appreciate your kind words and I am sure they know how much you think of them! Thank you for trusting our team to continue to care for your wife. Best wishes, Fae.


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Review from A D (Son of Resident) published on 10 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was taken into Wantage care home after a stint at Abingdon hospital. She was very poorly and needed constant care. The staff were fantastic with her, encouraging her to eat and tending to her so she was always clean and maintained her dignity. We were always made welcome when we visited and were
treated with as much kindness as Mum. Sadly Mum passed away in early March and the staff at the home were so very helpful and supportive. It meant a lot to us to know that Mum was safe and well-tended right to the end. If you are looking for a care home for your loved one, then, from our experience, Wantage is one of the better ones.

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Review from J S (Resident) published on 30 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very caring care home. It's a pity it is short-staffed and often any 'extra' staff do not know what to do, particularly in the dining room e.g. knives and forks in the wrong place. reaching across the table to serve meals.
I am very happy and any 'real' complaints are soon dealt with. I
very much appreciate the doctor's weekly call.

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Review from S N (Daughter of Resident) published on 23 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been a resident in Wantage for nearly four years and has always been treated with car and respect. She has a lovely room and her own ensuite bathroom, and the staff make sure she has regular showers/baths. The activities are regular and mum enjoys joining in with things when her abilities
allow. I always feel my mum is in safe hands and the staff are extremely careful over safety and security.

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Review from G W (Next of Kin) published on 20 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had to arrange some quick respite care for my Mum and contacted the Wantage home, they were really helpful and allowed myself and my Mum to come and visit the same day to see if they were able to take her for a weeks respite care, plus it was important that my Mum would be happy there.
The team were
amazing, and it didn't make a difference which member of them you spoke to they were really positive and happy and a pleasure to be there with them. There were things to do each day so she had a choice to get involved or not.
The food was excellent and as my Mum has been a vegetarian for 80 plus years this was important to her, I can say I haven't heard her sing praises about the quality of food before. Well done.
So a massive thank you to all the team, from the carers to the Managers they were all brilliant, thank you so much.

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Review from Harry F (Son of Resident) published on 20 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Seems like a good care home where my dad is looked after.

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Review from Pat S (Daughter of Resident) published on 23 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at Wantage Residential and Nursing Home since September 2022. He has settled in well with the help of caring staff and associated medical people. He loves the food and looks forward to meal times. We visited him from Australia in October and were very pleased with his
room, dining, recreation areas and the careful attention of the staff. We are happy that he is being well looked after and appreciate the staff keeping in touch with us on the other side of the world!

Reply from Fae Doherty, Senior Marketing Officer at Wantage Residential and Nursing Home

Thank you so much for taking the time to review our home. it's wonderful to hear how well he has settled in with us and that you've been able to visit him. Our team are always here to help you get in touch with dad or for anything else you need. Best wishes, Fae


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Current Review Score: 9.8 (9.785)

Overview of Review Score

The Review Score of 9.8 (9.785) out of 10 for Wantage Residential and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.785 for Wantage Residential and Nursing Home is calculated as follows: ( (143 Excellents x 5) + (21 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 172 Ratings = 4.785

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wantage Residential and Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Oct 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (4)

Lauren

Lauren Woodwards

Job Title: Care Assistant

Joined: 2008

Lauren welcomed the very first resident to Wantage when it opened its doors in 2008 and is the home's longest-serving member of staff.


"It’s more than a job, I feel like this home is my baby and I love being here,” she says. “I love looking after the residents and making a difference in their lives.


You see the residents every day and they become like a second family to you – you worry about them if they aren’t well, you care for them and you enjoy listening to their stories.


It feels so special to have been here from the beginning, I love being here and I wouldn’t want to be anywhere else!”


Monica

Monica Szabo

Job Title: Head Chef

Joined: 2015

Our award-winning head chef Monica came third place in Sanctuary Care's annual MasterChef competition in 2022. Monica loves baking and makes delicious cakes and biscuits for afternoon tea. She also prides herself on creating stunning bespoke birthday cakes for our residents.


"I always ask them what cake they would like, and when I see their happy faces, it means I can go to sleep feeling happy!


Food is very important to our residents - if I enter the dining room and see the residents smiling, then I am happy.


I love working here – most of my family are in Romania so the people here at Wantage are like my family – they have a place in my heart.”


Michelle

Michelle Griffiths

Job Title: Receptionist

Joined: 2011

Coming to work at Wantage, it’s like having a second family. I like the contact that I have with the family members when they come into reception and I love to take round the residents’ post and newspapers, because it means I can have a good chat with them.


Krystal

Krystal Alexandre

Job Title: Care Assistant

Joined: 2023

I enjoy coming to work every day and helping the residents – they are like family. I like that I come in and make a difference for them.


Frequently Asked Questions about Wantage Residential and Nursing Home

What types of Care is Wantage Residential and Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Wantage Residential and Nursing Home provide?

Palliative Care, Physiotherapy, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Wantage Residential and Nursing Home have?

There are 50 Single Rooms.

What are the Facilities & Services at Wantage Residential and Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Wantage Residential and Nursing Home to the centre of Wantage?

0.3 mile(s) as the crow flies, distance by road may be significantly further.