Wantage Residential and Nursing Home

Garston Lane, Wantage OX12 7AR
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9.8 66 Reviews
  • Wantage Residential and Nursing Home, Wantage
The dedicated team at Wantage provide residential, nursing, dementia, palliative and respite care, which can be booked in advance.

Staff share Sanctuary Care’s vision of Enriching Lives, based on the six senses people need to feel truly happy and fulfilled – a sense of achievement, belonging, continuity, significance, security and purpose.

The home’s resident ambassadors are enormously proud of their roles, which include everything from helping to nurture the gardens, to welcoming new residents to Wantage.

The team takes time to get to know their residents as individuals and their fascinating life histories. One resident was a professional football referee, while another was involved in immunisation!

Mealtimes are a special part of the day, with the home’s chef a proud winner in Sanctuary Care’s annual Masterchef Competition in 2022! With a passion for baking, residents enjoy mouth-watering cakes and puddings every day – and stunning personalised birthday cakes. And fish and chip Fridays are without doubt the most popular day of the week!

There are so many activities to get involved in, from regular visits with school children and gentle exercise sessions, to animal visits – especially from therapy dog Dug.

Wantage has its own minibus for trips out into the community, and residents also enjoy regular live, personalised radio broadcasts direct to the home with Radio Cherwell.

There are some lovely spaces to relax in with family and friends, from the conservatory overlooking to beautiful, enclosed gardens, to the lounges and quiet rooms. And the home has a hairdressing salon, with a mobile hairdresser regularly visiting.

The bedrooms are spacious and beautifully decorated, with walk-in, ensuite wet rooms. Many of the bedrooms have patio doors leading to the gardens.

Wantage also has its own private Facebook page, where loved ones can see what the residents have been getting up to.

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Care Provided by Wantage Residential and Nursing Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Stacey Roblin (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (50)
    • Single Rooms with ensuite Wet Room (50)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Wantage Residential and Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,391
    • Self-Funded Nursing Care from £1,732
    • RESPITE Self-Funded Residential Care from £1,391

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1391 and for nursing care £1732, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Wantage Residential and Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Wantage Residential and Nursing Home Reviews (66)

Total of 66, showing 21-40
9.8

Wantage Residential and Nursing Home has a Review Score of 9.8 (9.785) out of 10, based on 15 reviews in the last 2 years. Over all time Wantage Residential and Nursing Home has 66 reviews.

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Review from J N (Wife of Resident) published on 20 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has settled in well. Staff are really getting to know his needs. Room is left warm, clean and tidy.
His general cleanliness and appearance are well taken care of.

Reply from Fae Doherty, Senior Marketing Officer at Wantage Residential and Nursing Home

Thank you so much for taking the time to review our home, it is so appreciated! It's wonderful to hear that your husband has settled well with us, we know how difficult the transition into care can be for both our residents and their loved ones. We do hope you continue to be happy with his care. Best wishes, Fae


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Review from Moyra B (Daughter of Resident) published on 20 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I recently attended a relatives meeting at the home led by the manager and the deputy manager. I was impressed by the improvements they are putting in place and are planning. They take relatives views seriously and act upon them, eg: by adding a better bell to the front door for evenings and weekends.
I look forward to better activities when the new activities person starts.

Reply from Fae Doherty, Senior Marketing Officer at Wantage Residential and Nursing Home

Thank you so much for taking the time to review our home and for your kind words. It's great to hear how productive you found our relatives meeting; and you're right, our homes take your feedback very seriously! And of course, feedback from our residents too! Best wishes.


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Review from Marion H (Niece of Resident) published on 19 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle stayed in Wantage Residential and Nursing Home for three weeks of respite care. When I asked him how he got on he said 'I've had a ball!'. He was befriended by all the care staff and they made him feel cared for. He also liked the food.

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Review from Brian M (Son of Resident) published on 10 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring staff, always helpful and the home is always clean. The food is excellent and plentiful. Regular health checks and always updated by the staff.

Reply from Fae Doherty, Senior Marketing Officer at Wantage Residential and Nursing Home

Thank you so much for taking the time to review our home and for your such kind words. Best wishes, Fae


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Review from R A (Husband of Resident) published on 22 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Found the staff very friendly, both care staff and office staff. My wife seems happy here.

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Review from I O (Mother of Resident) published on 21 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My son enjoyed his stay and will be going back. Staff were caring and kind.

Reply from Fae Doherty, Senior Marketing Officer at Wantage Residential and Nursing Home

Thank you for taking the time to review our home - your kind words are so appreciated. Best wishes.


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Review from Stephen S (Son of Resident) published on 6 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff, great atmosphere, friendly and helpful. Only minor issues, food selected from menus provided was often different from what was served but all food was of a good standard.
Some medications not given at correct times of day as described on medication boxes. Shower seat not provided despite
repeated request.
If the need arises I would definitely have my mother stay here again, Overall, very good.

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Review from Bill S (Husband of Resident) published on 16 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been a resident here for almost 5 years. I have always been impressed with the care given by all the staff. In 5 years, I have not had cause to complain. The care, compassion and sympathy shown to my wife, has been exceptional.

Reply from Fae Doherty, Senior Marketing Officer at Wantage Residential and Nursing Home

Thank you for such a wonderful review. Best wishes, Fae.


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Review from R S (Son of Resident) published on 17 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care. Very pleased that we chose this home for my father.

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Review from J Y (Brother of Resident) published on 22 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During the time that my brother has spent in Wantage Nursing Home, we have been very impressed with all care received! Very organised, very friendly and extremely caring! We love the way that ALL staff know all the residents' Christian names. Very impressed all round. Well done and thank you.

Reply from Fae Doherty, Senior Marketing Officer at Wantage Residential and Nursing Home

Thank you so much for your kind words about our team and home. Our team really appreciate your feedback. Best wishes, Fae


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Review from Philip B (Son of Resident) published on 14 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Devoted staff, always happy and encouraging. They are competent, reliable, kind and supportive to residents and are friendly and welcoming to visitors.

Reply from Fae Doherty, Senior Marketing Officer at Wantage Residential and Nursing Home

Thank you for your kind words about our home and team - I will be sure to pass this on. Best wishes


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Review from J L (Daughter of Resident) published on 24 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was very well cared for. The staff were friendly, approachable and treated her with dignity and respect. It is a small home and my mother felt part of a large family.

Reply from Fae Doherty, Senior Marketing Officer at Wantage Residential and Nursing Home

Thank you for your lovely review. I will be sure to pass your kind words onto the team; they will really appreciate it. Best wishes,


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Review from Katharine (Power of Attorney of Resident) published on 4 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Charlton Suit: The care and nursing staff are what makes this home stand out. They genuinely do care and are fabulous with the patients (and their relatives) whether you (relative) are in the room or not. The home isn't the smartest or plushest in the area but the staff are wonderful and work with dedication
within their management/resourcing constraints. The rooms are light and airy and look onto weeping willows at the back. They have had three-plus managers during the time we have been visiting but things seem to have improved recently. Their links with the local surgery work well, and the palliative care support provided by the care and nursing staff and the local GP responsible work exceptionally well.
We only have one care home to compare this to which is the plushest in the local vicinity and one would assume it's the very best money can buy but this one is far far superior in terms of their clinical care and compassionate care they provide for patients with advanced dementia.

Reply from Fae Doherty, Senior Marketing Officer at Wantage Residential and Nursing Home

Thank you for your kind and extensive review. We really appreciate your feedback and our team will be so pleased to hear such kind words. Best wishes, Fae.


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Review from Michael B (Son of Resident) published on 14 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well-maintained care home with very caring staff and a warm and welcoming environment. Recommended.

Reply from Fae Doherty, Senior Marketing Officer at Wantage Residential and Nursing Home

Thank you for your lovely review - I will be sure to pass this onto the manager and the team. Best wishes, Fae.


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Review from P S (Wife of Resident) published on 5 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband spends his time in his bed and has no speech. Therefore, it is not always easy for me to answer or be sure some of the questions. I visit every day so I am kept aware of standards in the home.
The care and nursing staff treat my husband well.
They are equally kind and helpful to me.
I
would like to know that someone calls to ensure his comfort very regularly. His doctor is called with no hesitation when though necessary.

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Review from Lesley C (Daughter-in-law of Resident) published on 30 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wantage Nursing Home is a very friendly, efficient and well-run home. First-class catering and welfare of the patients. Lots of good activities to suit everyone. I would thoroughly recommend it to anyone. The patients are happy, speaks for itself.

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Review from George C (Son of Resident) published on 30 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A modern home with very good rooms, good access on all levels. All the staff are friendly and considerate. The food is very good and regularly served. Garden and lounge are very well furnished and maintained. Visitors car parking is excellent.

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Review from Jade C (Granddaughter of Resident) published on 9 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We find Wantage Nursing Home to be a very friendly, comforting and safe environment for my nan.
The staff are amazing and nothing is too much trouble, they really do go above what is required of them.
They also provide a good range of activities that everyone can get involved in.
A huge thank you
to all the staff as you all do a fantastic job.

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Review from E P (Granddaughter of Resident) published on 2 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Money residents pay should be used much better and should be seen on improvements around the home. Management should take care of staff better and listen to their opinions as they are the ones working on the floor day to day.
Management should be seen socialising with residents and getting to know
them, not just sitting in their office every day.
Care is very satisfactory and would be a shame to see staff/carers leave due to management's ill choices.

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Review from Amanda M (Daughter of Resident) published on 31 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff work very hard to provide a high standard of care.

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Current Review Score: 9.8 (9.785)

Overview of Review Score

The Review Score of 9.8 (9.785) out of 10 for Wantage Residential and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.785 for Wantage Residential and Nursing Home is calculated as follows: ( (143 Excellents x 5) + (21 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 172 Ratings = 4.785

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wantage Residential and Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Oct 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (4)

Lauren

Lauren Woodwards

Job Title: Care Assistant

Joined: 2008

Lauren welcomed the very first resident to Wantage when it opened its doors in 2008 and is the home's longest-serving member of staff.


"It’s more than a job, I feel like this home is my baby and I love being here,” she says. “I love looking after the residents and making a difference in their lives.


You see the residents every day and they become like a second family to you – you worry about them if they aren’t well, you care for them and you enjoy listening to their stories.


It feels so special to have been here from the beginning, I love being here and I wouldn’t want to be anywhere else!”


Monica

Monica Szabo

Job Title: Head Chef

Joined: 2015

Our award-winning head chef Monica came third place in Sanctuary Care's annual MasterChef competition in 2022. Monica loves baking and makes delicious cakes and biscuits for afternoon tea. She also prides herself on creating stunning bespoke birthday cakes for our residents.


"I always ask them what cake they would like, and when I see their happy faces, it means I can go to sleep feeling happy!


Food is very important to our residents - if I enter the dining room and see the residents smiling, then I am happy.


I love working here – most of my family are in Romania so the people here at Wantage are like my family – they have a place in my heart.”


Michelle

Michelle Griffiths

Job Title: Receptionist

Joined: 2011

Coming to work at Wantage, it’s like having a second family. I like the contact that I have with the family members when they come into reception and I love to take round the residents’ post and newspapers, because it means I can have a good chat with them.


Krystal

Krystal Alexandre

Job Title: Care Assistant

Joined: 2023

I enjoy coming to work every day and helping the residents – they are like family. I like that I come in and make a difference for them.