Wantage Residential and Nursing Home

Garston Lane, Wantage OX12 7AR
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9.8 66 Reviews
  • Wantage Residential and Nursing Home, Wantage
The dedicated team at Wantage provide residential, nursing, dementia, palliative and respite care, which can be booked in advance.

Staff share Sanctuary Care’s vision of Enriching Lives, based on the six senses people need to feel truly happy and fulfilled – a sense of achievement, belonging, continuity, significance, security and purpose.

The home’s resident ambassadors are enormously proud of their roles, which include everything from helping to nurture the gardens, to welcoming new residents to Wantage.

The team takes time to get to know their residents as individuals and their fascinating life histories. One resident was a professional football referee, while another was involved in immunisation!

Mealtimes are a special part of the day, with the home’s chef a proud winner in Sanctuary Care’s annual Masterchef Competition in 2022! With a passion for baking, residents enjoy mouth-watering cakes and puddings every day – and stunning personalised birthday cakes. And fish and chip Fridays are without doubt the most popular day of the week!

There are so many activities to get involved in, from regular visits with school children and gentle exercise sessions, to animal visits – especially from therapy dog Dug.

Wantage has its own minibus for trips out into the community, and residents also enjoy regular live, personalised radio broadcasts direct to the home with Radio Cherwell.

There are some lovely spaces to relax in with family and friends, from the conservatory overlooking to beautiful, enclosed gardens, to the lounges and quiet rooms. And the home has a hairdressing salon, with a mobile hairdresser regularly visiting.

The bedrooms are spacious and beautifully decorated, with walk-in, ensuite wet rooms. Many of the bedrooms have patio doors leading to the gardens.

Wantage also has its own private Facebook page, where loved ones can see what the residents have been getting up to.

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Care Provided by Wantage Residential and Nursing Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Stacey Roblin (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (50)
    • Single Rooms with ensuite Wet Room (50)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Wantage Residential and Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,391
    • Self-Funded Nursing Care from £1,732
    • RESPITE Self-Funded Residential Care from £1,391

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1391 and for nursing care £1732, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Wantage Residential and Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Wantage Residential and Nursing Home Reviews (66)

Total of 66, showing 61-66
9.8

Wantage Residential and Nursing Home has a Review Score of 9.8 (9.785) out of 10, based on 15 reviews in the last 2 years. Over all time Wantage Residential and Nursing Home has 66 reviews.

Overall Experience

  • 45
  • 20
  • 1
  • 0
  • 0

Date Published

66
3
8
15
51

Review from K W (Daughter of Resident) published on 24 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was a resident from May 2015 to February 2017. She was treated with dignity at all times and was well cared for. It was clear that her carers knew her well and were able to meet all her needs.
The family were always made to feel welcome in the home.
She died in the home after a short illness.
The kindness and compassion showed to her and the family at that time was exemplary.
We cannot thank the home enough fo all they did for her.

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Review from June A (Wife of Resident) published on 20 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Moved my husband here from another local home. This home was less expensive and more local to me.

Reply from Paulo Leitao, Manager at Wantage Residential and Nursing Home

Thank you for your review and recommendation. We’re saddened to see your opinion of the management at the time. However, we now have a different manager in post and the home has recently achieved a ‘Good’ CQC rating in all outcomes including ‘well-led’.


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Review from Marie G (Wife of Resident) published on 15 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home has a nice feeling. The staff are always attentive and welcoming the food is always good and plentiful.

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Review from T T (Son of Resident) published on 1 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On all visits, we find all the staff kind, friendly and very helpful. My mother is well cared for by all the staff and we are very happy with care and kindness my mother receives.

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Review from Karen C (Granddaughter of Resident) published on 14 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan was a resident in Charlton suite and had dementia. The compassion and care given by all staff during her short stay until her death was exemplary. I cannot praise them enough. They were kind and attentive to her every need. She was always kept clean and comfortable and they always welcomed us,
her family, with support and kindness over a very difficult emotional time.

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Review from June O (Wife of Resident) published on 5 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have previously submitted a review about the excellent staff at Sanctuary Wantage. I would also like to give a review of the latest manager. She is the third manager since my husband became a resident and in my view, so far, seems to be the most approachable and caring. She has good rapport with staff,
residents and relatives alike. I visit daily and look forward to her coming into the dining room at lunchtime.

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Current Review Score: 9.8 (9.785)

Overview of Review Score

The Review Score of 9.8 (9.785) out of 10 for Wantage Residential and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.785 for Wantage Residential and Nursing Home is calculated as follows: ( (143 Excellents x 5) + (21 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 172 Ratings = 4.785

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wantage Residential and Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Oct 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (4)

Lauren

Lauren Woodwards

Job Title: Care Assistant

Joined: 2008

Lauren welcomed the very first resident to Wantage when it opened its doors in 2008 and is the home's longest-serving member of staff.


"It’s more than a job, I feel like this home is my baby and I love being here,” she says. “I love looking after the residents and making a difference in their lives.


You see the residents every day and they become like a second family to you – you worry about them if they aren’t well, you care for them and you enjoy listening to their stories.


It feels so special to have been here from the beginning, I love being here and I wouldn’t want to be anywhere else!”


Monica

Monica Szabo

Job Title: Head Chef

Joined: 2015

Our award-winning head chef Monica came third place in Sanctuary Care's annual MasterChef competition in 2022. Monica loves baking and makes delicious cakes and biscuits for afternoon tea. She also prides herself on creating stunning bespoke birthday cakes for our residents.


"I always ask them what cake they would like, and when I see their happy faces, it means I can go to sleep feeling happy!


Food is very important to our residents - if I enter the dining room and see the residents smiling, then I am happy.


I love working here – most of my family are in Romania so the people here at Wantage are like my family – they have a place in my heart.”


Michelle

Michelle Griffiths

Job Title: Receptionist

Joined: 2011

Coming to work at Wantage, it’s like having a second family. I like the contact that I have with the family members when they come into reception and I love to take round the residents’ post and newspapers, because it means I can have a good chat with them.


Krystal

Krystal Alexandre

Job Title: Care Assistant

Joined: 2023

I enjoy coming to work every day and helping the residents – they are like family. I like that I come in and make a difference for them.