Watlington & District Residential and Nursing Home

Hill Road, Watlington OX49 5AE
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9.9 131 Reviews
  • Watlington & District Residential and Nursing Home, Watlington
Watlington is a stunning home in a rural village, with spectacular gardens overlooking the Chiltern Hills. But it’s the outstanding CQC rated team (April 2019) and the care they provide which makes it special.

So many of the team, who provide residential, dementia, nursing, palliative and pre-bookable respite care, have been at Watlington for over 10 years.

They are passionate about getting to know who their residents are as unique individuals, the things that matter most to them and bring them joy. And the loved ones of residents are very much embraced into life in the home, giving it a warm, family feel.

There are so many activities to enjoy, from trips out into the community in the home’s minibus, to music, baking, animal visits and games on the Magic Table. This is an amazing piece of technology where residents play interactive games together.

And the surroundings at Watlington are very special. The gardens, which include an orchard, water feature and magnificent lawns, go all the way around the home. The bedrooms and communal lounges and dining rooms have beautiful views of the gardens and surrounding countryside. And there are often Red Kites flying above.

There is a beautiful, light and airy orangery. And there are large lounges to relax in with family and friends, who are welcome to visit at any time.

The home also has a hairdressing salon, for regular appointments with a mobile hairdresser.

The residents enjoy delicious home-cooked meals in the dining room, with freshly baked cakes served every day with afternoon tea.

Run by not-for-profit Sanctuary Care, the home is situated close to local shops and restaurants and has a neighbouring GP surgery.

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Care Provided by Watlington & District Residential and Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's

Good to Know

  • Person in charge
  • Julie Cooper (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Watlington & District Residential and Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,466
    • Self-Funded Nursing Care from £2,034
    • RESPITE Self-Funded Residential Care from £1,466

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1466 and for nursing care £2034, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Watlington & District Residential and Nursing Home to find out the exact price for your requirements)

Facilities

  • Lift
  • Phone Point in own room
  • Television point in own room

Watlington & District Residential and Nursing Home Reviews (131)

Total of 131, showing 41-60
9.9

Watlington & District Residential and Nursing Home has a Review Score of 9.9 (9.864) out of 10, based on 50 reviews in the last 2 years. Over all time Watlington & District Residential and Nursing Home has 131 reviews.

Overall Experience

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Review from L F (Daughter of Resident) published on 5 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in the home for some time now and is very settled. She receives a very high level of care from the staff who are warm and friendly. As I live a distance away from the home, it is reassuring for me to know Mum is in safe hands and happy. We are very grateful to all involved.

Reply from Fae Doherty, Senior Marketing Officer at Watlington & District Residential and Nursing Home

Thank you so much for your kind words for our home and team - it is wonderful to hear that you have peace of mind with your mother in our care at Watlington. Best wishes.


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Review from C P (Daughter of Resident) published on 31 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother came into this home last year following 18 months in a really poor standard home.
There is nothing we can fault about this home, the standard of care has always been amazing.
So thank you Watlington Nursing Home. Also, brilliant food.

Reply from Fae Doherty, Senior Marketing Officer at Watlington & District Residential and Nursing Home

Thank you so much for your review, it's wonderful to hear how much happier your mother is with us. Best wishes, Fae


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Review from Maureen B (Wife of Resident) published on 25 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has lived at Watlington & District Residential and Nursing Home for over four and a half years. He is cared for with great kindness, good humour and gentleness. My concerns raised are immediately acknowledged and addressed. Communication is good. It is a great solace for me to be able to
go home at the end of every visit knowing how excellent his care is.

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Review from S O (Daughter of Resident) published on 21 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is cared for with skill and kindness and is very happy in the care home. Standards are high.

Reply from Lisa McCauley, Social media officer at Watlington & District Residential and Nursing Home

Thank you for your wonderful feedback. We are delighted to hear your mum is happy and well cared for by our compassionate team. We will pass your kind words on to the team. Best wishes.


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Review from David W (Husband of Resident) published on 9 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit twice a week and always bring our Border Collie. We have been doing this for nearly two years and we are always welcome by residents, nurses and staff. It is always a very relaxed affair, nurses and staff go about their business with polite quiet efficiency. The nursing home is very clean and
well-maintained in a quiet county setting and this all adds to the atmosphere of high-quality care, attentiveness, well-being and presentation provided to the residents.

Reply from Fae Doherty, Senior Marketing Officer at Watlington & District Residential and Nursing Home

Thank you so much for your kind words about our home and team. It is wonderful to hear how pleased you are with your wife's care, and that your Border Collie is always welcome too. Best wishes.


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Review from Gary H (Son of Resident) published on 9 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is located in a beautiful setting, nestling in the foothills of the Chilterns, surrounded by lovely mature gardens. The staff are all very caring, attentive and patient and are well organised and supportive of each other. They organise many highly creative activities and work hard to engage
all of their residents. Although the food is all freshly prepared ad cooked on the premises, the health options are a bit limited.

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Review from B M (Daughter of Resident) published on 4 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are extremely happy with the care provided for our mum - it's highly professional, compassionate and thoughtful. We are so glad mum is here and for all the care and support she receives.

Reply from Fae Doherty, Senior Marketing Officer at Watlington & District Residential and Nursing Home

Thank you for your kind words - we are so pleased to hear how happy you are with the care provided to your mum. Best wishes.


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Review from J W (Daughter of Resident) published on 23 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and dignity since Mum moved here! Clear communication and explanation of medication for Mum going forward.
Very happy my mum could come and join the happy, relaxed atmosphere there at Watlington & District Residential and Nursing Home.

Reply from Fae Doherty, Senior Marketing Officer at Watlington & District Residential and Nursing Home

Thank you for your wonderful review. It's great to hear how happy you are with the care provided to your mum at Watlington. Best wishes.


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Review from Michelle B (Daughter of Resident) published on 22 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring, my mother is very happy here.
Very clean and friendly home.

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Review from Hilda R (Respite Resident) published on 24 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stay here has been really, really good and the care is most wonderful. I wish I could stay and the food has been excellent, now I shall be back to microwave food which I don't look forward to. Thank you a million times to all the staff, they have all made me very welcome.

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Review from Gary B (Son of Resident) published on 9 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very warm and welcoming staff with a very nice atmosphere all around. Always made to feel very welcome.
Mam seems very happy and at home here.

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Review from Audrey W (Wife of Resident) published on 6 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was in Watlington & District Nursing Home for two weeks. The staff were excellent, friendly and attentive to all his needs. The time he was there could not be faulted. Hopefully, in the future, he can go back in.

Reply from Fae Doherty, Senior Marketing Officer at Watlington & District Residential and Nursing Home

Thank you so much for taking the time to review our home and for your kind words about our team. Best wishes, Fae


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Review from Cyndy T (Wife of Resident) published on 8 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always so welcoming and friendly when we come to visit and know my husband so well. We couldn't ask for him to be anywhere better.

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Review from D L (Son of Resident) published on 6 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All very good.

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Review from Ann C (Wife of Resident) published on 20 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been a resident for the past eighteen months, it was very hard for me to let my husband be cared for at a nursing home, as I looked after him myself for five years before he was taken into care. I have been very happy with his care and have been informed of everything that has been done
for him. My husband is always very happy when I come to see him and has very caring staff looking after him.

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Review from T G (Son of Resident) published on 14 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is being very well looked after. The nurses and care staff are very attentive and have ensured that Mum's stay is as pleasant as it can be and have dealt with her advanced vascular dementia with care and compassion.

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Review from C K (Daughter of Resident) published on 1 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident in Watlington for ten years. Throughout that time the love and care shown to her have been exceptional. Nothing is too much trouble, the staff are amazing. The manager always has time, with a kind word always ready! A great manager and team leader.

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Review from B M (Son of Resident) published on 21 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is very easy to access with plenty of parking. Having the Covid test was easy and done well by the staff. All staff were polite and made mum feel at ease. The room was light and very clean, with a nice view of the garden. Overall, we are very happy with the care.

Reply from Fae Doherty, Senior Marketing Officer at Watlington & District Residential and Nursing Home

Thank you for your review - your kind words are so appreciated. We really are proud of the care we provide, and of course our beautiful gardens! Best wishes.


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Review from H V (Daughter of Resident) published on 2 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum has received fantastic care at Watlington. The staff are very gentle and caring with her and we know that she is being properly looked after. She has a lovely room that she can call home and we are always welcomed when we come to visit.

Reply from Fae Doherty, Senior Marketing Officer at Watlington & District Residential and Nursing Home

Thank you so much for taking the time to review our home, and for your kind words. It's wonderful to hear how welcome you feel when you come to visit mum.


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Review from M F (Daughter of Resident) published on 26 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I completed this review with dad, who at times is pleased with his care, and feels that some of the care is good and not so good. As next of kin, to my father I find all the staff, both qualified and support staff to be very caring and treat dad with dignity, respect and compassion.

Reply from Fae Doherty, Senior Marketing Officer at Watlington & District Residential and Nursing Home

Thank you so much for taking the time to review our home. We really appreciate your and your father's feedback about our team and the care we provide.


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Current Review Score: 9.9 (9.864)

Overview of Review Score

The Review Score of 9.9 (9.864) out of 10 for Watlington & District Residential and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 50 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 50 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.864 for Watlington & District Residential and Nursing Home is calculated as follows: ( (518 Excellents x 5) + (63 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 589 Ratings = 4.864

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Watlington & District Residential and Nursing Home is based on 50 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 50 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Apr 2019

Overall
Outstanding

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (9)

Julie

Julie Cooper

Job Title: Home Manager

Joined: 2005

Julie has worked at Watlington and District Nursing Home for nearly two decades, proudly leading her devoted team to their CQC 'Outstanding' rating in 2019.


Julie has a very loyal and long-serving team, who are passionate about enriching the lives of their residents each and every day.


Samantha

Samantha May

Job Title: Care Assistant

Joined: 2020

Samantha has been working as a care assistant since 2020 and loves making her residents smile.


Quenie

Quenie Pastrana

Job Title: Nurse

Joined: 2022

After working with us at Watlington since 2022, it now feels like home for our registered nurse Quenie.


Leila

Leila Verran

Job Title: Administrator

Joined: 2010

Leila loves helping people and has been our administrator for over a decade at Watlington.


Maggie

Maggie Lloyd

Job Title: Team Leader

Joined: 2005

Maggie has nearly worked at Watlington for an amazing 20 years and loves the family feel to the home.


Hassa

Hassa Belarhino

Job Title: Nurse

Joined: 2022

Hassa has worked with us since 2022 and really enjoys caring for our residents. She says Watlington is a lovely home to work and live in.


Marion

Marion Stevens

Job Title: Team Leader

Joined: 2004

Marion has also worked at Watlington for nearly two decades. She says Watlington is such a happy place to be, and her residents and fellow colleagues are just the best.


Billi-Jo

Billi-Jo Stone

Job Title: Care Assistant

Joined: 2019

Billi-Jo loves to make her residents happy and is passionate about her role as a care assistant.


Samantha

Samantha May

Job Title: Care Assistant

Joined: 2020

I really love making our residents smile.