Watlington & District Residential and Nursing Home

Hill Road, Watlington OX49 5AE
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9.9 131 Reviews
  • Watlington & District Residential and Nursing Home, Watlington
Watlington is a stunning home in a rural village, with spectacular gardens overlooking the Chiltern Hills. But it’s the outstanding CQC rated team (April 2019) and the care they provide which makes it special.

So many of the team, who provide residential, dementia, nursing, palliative and pre-bookable respite care, have been at Watlington for over 10 years.

They are passionate about getting to know who their residents are as unique individuals, the things that matter most to them and bring them joy. And the loved ones of residents are very much embraced into life in the home, giving it a warm, family feel.

There are so many activities to enjoy, from trips out into the community in the home’s minibus, to music, baking, animal visits and games on the Magic Table. This is an amazing piece of technology where residents play interactive games together.

And the surroundings at Watlington are very special. The gardens, which include an orchard, water feature and magnificent lawns, go all the way around the home. The bedrooms and communal lounges and dining rooms have beautiful views of the gardens and surrounding countryside. And there are often Red Kites flying above.

There is a beautiful, light and airy orangery. And there are large lounges to relax in with family and friends, who are welcome to visit at any time.

The home also has a hairdressing salon, for regular appointments with a mobile hairdresser.

The residents enjoy delicious home-cooked meals in the dining room, with freshly baked cakes served every day with afternoon tea.

Run by not-for-profit Sanctuary Care, the home is situated close to local shops and restaurants and has a neighbouring GP surgery.

Care Provided by Watlington & District Residential and Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's

Good to Know

  • Person in charge
  • Julie Cooper (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Watlington & District Residential and Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,466
    • Self-Funded Nursing Care from £2,034
    • RESPITE Self-Funded Residential Care from £1,466
  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1466 and for nursing care £2034, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.


  • (these prices are only a guideline, please contact Watlington & District Residential and Nursing Home to find out the exact price for your requirements)

Facilities

  • Lift
  • Phone Point in own room
  • Television point in own room

Watlington & District Residential and Nursing Home Reviews (131)

Total of 131, showing 101-120
9.9

Watlington & District Residential and Nursing Home has a Review Score of 9.9 (9.864) out of 10, based on 50 reviews in the last 2 years. Over all time Watlington & District Residential and Nursing Home has 131 reviews.

Overall Experience

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Overall Experience  Overall Experience 3.0 out of 5

Staff were attentive and kind, food, on the whole, was good.

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Overall Experience  Overall Experience 5.0 out of 5

We were very lucky to have my mum here in her last weeks of her life we couldn't have asked for better.


The home itself, in fact, was nicer than some hotels I've stayed in. The staff were fantastic and I wish I could name the lovely nurse that made our last hours with mum were all the better with

her care compassion and kindness. All of the staff were taking care of us as well as mum, in fact as I'd flown in the night before I was offered towels and use of the staff showers.


Words are not enough for this place.


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Overall Experience  Overall Experience 5.0 out of 5

I have found it a wonderful experience. Nurses and staff are very caring.


Lovely situation, own room and en-suite. Lovely grounds.


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Overall Experience  Overall Experience 5.0 out of 5

Care home required due to the results of two separate strokes.

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Overall Experience  Overall Experience 5.0 out of 5

A most wonderful care home. Everyone from the nurses, carers, receptionists, cleaners, everyone was kind and respectful to my very old mother. It was very comforting to know she was in such good hands.


Watlington & District Nursing Home was also immaculately clean and my mother was also looked after

so that she was always clean, tidy and comfortable.


I cannot thank them enough for the care of my mother.


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Overall Experience  Overall Experience 5.0 out of 5

This nursing home is excellent. I am so grateful for all the care they have given my mother. She entered the home very weak and unwell. At 80, they have given her the confidence to return to her own home. This is just a wonderful place with a very caring and dedicated staff. Thank you.

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Overall Experience  Overall Experience 4.0 out of 5

Made to feel very welcome and reassured. Treated with kindness, care and respect. Did not feel pressured to leave early.

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Overall Experience  Overall Experience 5.0 out of 5

After Greece where my accident occurred, this place was heaven. The staff were ever so kind and happy and I have made so many friends too.

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Overall Experience  Overall Experience 5.0 out of 5

The care I receive while at Watlington & District Nursing Home was completely satisfactory. The staff were always helpful and kind and life was made as easy as possible. The food was excellent and varied during my stay.

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Overall Experience  Overall Experience 5.0 out of 5

It is a wonderful care home. They are so kind and everybody was so good to me. I would recommend it to everybody. The physiotherapists had me fixed in four weeks rather than six. If I ever have to go into a home Watlington & District Nursing Home is the home I want to go to.

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Overall Experience  Overall Experience 5.0 out of 5

This home was recommended by a friend and was excellent in dealing with my wife's Alzheimer's and her consequent difficulties. The management, nurses and carers are all first rate, and the building and it's facilities, especially lounges, were so much better than other homes inspected, and everywhere
was immaculate and clean. All my wife's visitors thought it was much the best home they had ever visited, an opinion with which I concur.

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Overall Experience  Overall Experience 5.0 out of 5

I had a wonderful experience at Watlington & District Nursing Home. The staff were very helpful at all times. They were always on hand when help was needed. We seemed to bond like a family.

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Overall Experience  Overall Experience 5.0 out of 5

I have been very comfortable and trouble fee here and feel I can return home with more confidence. The staff here have been kind and patient throughout.

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Overall Experience  Overall Experience 4.0 out of 5

First time for me so nothing to compare with. But listening to friends and reading comments in the media this care home seems to be as good as one can expect so I regard myself very lucky to have been a resident with so many caring people.

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Overall Experience  Overall Experience 5.0 out of 5

Very comfortable and very attentive.

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Overall Experience  Overall Experience 5.0 out of 5

Comfortable to the extent of being luxurious as a community hospital. Caring and kind staff with excellent facilities. A perennially cheerful and helpful welcome.

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Overall Experience  Overall Experience 5.0 out of 5

Absolutely fantastic. Full of kindness and compassion, nothing is too much for the staff.

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Overall Experience  Overall Experience 4.0 out of 5

The staff are very kind (except shouting at you, expect you to be deaf).
The food and laundry service is excellent.
The rooms and facilities are very pleasant although the bed is hard and narrow.

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Overall Experience  Overall Experience 5.0 out of 5

A very good experience. Staff very kind and only too pleased to help.

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Overall Experience  Overall Experience 5.0 out of 5

Following several falls my husband (aged 90) was in Watlington Nursing Home for several weeks where he had an NHS intermediate care bed. The care he received was exemplary. All the staff, without exception, were professional, helpful, cheerful and full of humour. The pervading atmosphere was calm and
happy. The home cooked food was excellent and helped with his recovery. The rooms were light and airy, attractively decorated and kept spotlessly clean. This is an exceptional nursing home.

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Current Review Score: 9.9 (9.864)

Overview of Review Score

The Review Score of 9.9 (9.864) out of 10 for Watlington & District Residential and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 50 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 50 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.864 for Watlington & District Residential and Nursing Home is calculated as follows: ( (518 Excellents x 5) + (63 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 589 Ratings = 4.864

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Watlington & District Residential and Nursing Home is based on 50 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 50 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Apr 2019

Overall
Outstanding

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Outstanding
  • Safe

    Good
  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (9)

Julie

Julie Cooper

Job Title: Home Manager

Joined: 2005

Julie has worked at Watlington and District Nursing Home for nearly two decades, proudly leading her devoted team to their CQC 'Outstanding' rating in 2019.


Julie has a very loyal and long-serving team, who are passionate about enriching the lives of their residents each and every day.


Samantha

Samantha May

Job Title: Care Assistant

Joined: 2020

Samantha has been working as a care assistant since 2020 and loves making her residents smile.


Quenie

Quenie Pastrana

Job Title: Nurse

Joined: 2022

After working with us at Watlington since 2022, it now feels like home for our registered nurse Quenie.


Leila

Leila Verran

Job Title: Administrator

Joined: 2010

Leila loves helping people and has been our administrator for over a decade at Watlington.


Maggie

Maggie Lloyd

Job Title: Team Leader

Joined: 2005

Maggie has nearly worked at Watlington for an amazing 20 years and loves the family feel to the home.


Hassa

Hassa Belarhino

Job Title: Nurse

Joined: 2022

Hassa has worked with us since 2022 and really enjoys caring for our residents. She says Watlington is a lovely home to work and live in.


Marion

Marion Stevens

Job Title: Team Leader

Joined: 2004

Marion has also worked at Watlington for nearly two decades. She says Watlington is such a happy place to be, and her residents and fellow colleagues are just the best.


Billi-Jo

Billi-Jo Stone

Job Title: Care Assistant

Joined: 2019

Billi-Jo loves to make her residents happy and is passionate about her role as a care assistant.


Samantha

Samantha May

Job Title: Care Assistant

Joined: 2020

I really love making our residents smile.