Watlington & District Residential and Nursing Home

Hill Road, Watlington OX49 5AE
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9.9 131 Reviews
  • Watlington & District Residential and Nursing Home, Watlington
Watlington is a stunning home in a rural village, with spectacular gardens overlooking the Chiltern Hills. But it’s the outstanding CQC rated team (April 2019) and the care they provide which makes it special.

So many of the team, who provide residential, dementia, nursing, palliative and pre-bookable respite care, have been at Watlington for over 10 years.

They are passionate about getting to know who their residents are as unique individuals, the things that matter most to them and bring them joy. And the loved ones of residents are very much embraced into life in the home, giving it a warm, family feel.

There are so many activities to enjoy, from trips out into the community in the home’s minibus, to music, baking, animal visits and games on the Magic Table. This is an amazing piece of technology where residents play interactive games together.

And the surroundings at Watlington are very special. The gardens, which include an orchard, water feature and magnificent lawns, go all the way around the home. The bedrooms and communal lounges and dining rooms have beautiful views of the gardens and surrounding countryside. And there are often Red Kites flying above.

There is a beautiful, light and airy orangery. And there are large lounges to relax in with family and friends, who are welcome to visit at any time.

The home also has a hairdressing salon, for regular appointments with a mobile hairdresser.

The residents enjoy delicious home-cooked meals in the dining room, with freshly baked cakes served every day with afternoon tea.

Run by not-for-profit Sanctuary Care, the home is situated close to local shops and restaurants and has a neighbouring GP surgery.

Care Provided by Watlington & District Residential and Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's

Good to Know

  • Person in charge
  • Julie Cooper (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Watlington & District Residential and Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,466
    • Self-Funded Nursing Care from £2,034
    • RESPITE Self-Funded Residential Care from £1,466
  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1466 and for nursing care £2034, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.


  • (these prices are only a guideline, please contact Watlington & District Residential and Nursing Home to find out the exact price for your requirements)

Facilities

  • Lift
  • Phone Point in own room
  • Television point in own room

Watlington & District Residential and Nursing Home Reviews (131)

Total of 131, showing 121-131
9.9

Watlington & District Residential and Nursing Home has a Review Score of 9.9 (9.864) out of 10, based on 50 reviews in the last 2 years. Over all time Watlington & District Residential and Nursing Home has 131 reviews.

Overall Experience

  • 116
  • 14
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

It is a very good place and staff are good, food is also good.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent care in every way at Watlington & District Nursing Home. Wonderful staff in all departments. Nothing is too much trouble however busy they all are. My stay has been very happy and have prepared me to be able to go home.

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Overall Experience  Overall Experience 5.0 out of 5

Could not have better treatment. Carers, nothing too much for them. Visitors like the place.

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Overall Experience  Overall Experience 5.0 out of 5

From the moment we met the manager, I knew that this was going to be the right place for my dad. It was going to be his first time in a care home as my mother was having her first period of respite. The staff were incredibly compassionate, caring and attentive. They were also honest and always had time
to answer my questions.
Most of all, they spent time getting to know my father (who has advanced alzheimer's), interacting with him and ensuring he had a lot of fun and stimulation. I would recommend it to anyone.

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Overall Experience  Overall Experience 5.0 out of 5

Following my leg operation I transferred from hospital to Watlington Care Home for treatment and rehabilitation. On entering I was lucky enough to be given what was probably the best room in the home. The care has been second to none I could not have asked for better. I found the food is varied and
interesting always a choice and sufficient. Medial staff have been particularly genuine and understanding.

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Overall Experience  Overall Experience 5.0 out of 5

A warm welcome and soon made to feel a part of a family and not just another body to be mended. Help is always readily available, at the same time encouragement is given to be independent and work your way for your return home.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has dementia, the staff have been so good with her. Anything you want to know, they will let you know. Mum had a water infection and fell, they got in touch with me straight away, very efficient. Mother is always clean, can't fault the home, I know she is safe.

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Overall Experience  Overall Experience 4.0 out of 5

The care given to my father was first class in providing meals, caring for him 24/7, doctor availability and continued assessment. A more recent assessment should have been completed once the care plan was available, as his needs had changed. Also, pleased look at the future needs of the patient. For
my father mobility and eating should have been encouraged more. The home was clean and friendly with excellent cleanliness and facilities.

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Overall Experience  Overall Experience 5.0 out of 5

I would recommend it to anybody and I had a wonderful time the way I was looked after. My husband would like a week there.

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Overall Experience  Overall Experience 5.0 out of 5

I felt my experience here was very good and I would recommend it to other people.

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Overall Experience  Overall Experience 5.0 out of 5

My husband has Lewy Bodies dementia he goes to the care home about every three months for respite. Watlington is very caring and delightful the staff are so kind and the way they treat every body is second to none. It is a wonderful place to be in. I would like to say a massive thank you to all the
staff who work there. In my and my families eyes they are all angels.

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Current Review Score: 9.9 (9.864)

Overview of Review Score

The Review Score of 9.9 (9.864) out of 10 for Watlington & District Residential and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 50 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 50 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.864 for Watlington & District Residential and Nursing Home is calculated as follows: ( (518 Excellents x 5) + (63 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 589 Ratings = 4.864

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Watlington & District Residential and Nursing Home is based on 50 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 50 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Apr 2019

Overall
Outstanding

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Outstanding
  • Safe

    Good
  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (9)

Julie

Julie Cooper

Job Title: Home Manager

Joined: 2005

Julie has worked at Watlington and District Nursing Home for nearly two decades, proudly leading her devoted team to their CQC 'Outstanding' rating in 2019.


Julie has a very loyal and long-serving team, who are passionate about enriching the lives of their residents each and every day.


Samantha

Samantha May

Job Title: Care Assistant

Joined: 2020

Samantha has been working as a care assistant since 2020 and loves making her residents smile.


Quenie

Quenie Pastrana

Job Title: Nurse

Joined: 2022

After working with us at Watlington since 2022, it now feels like home for our registered nurse Quenie.


Leila

Leila Verran

Job Title: Administrator

Joined: 2010

Leila loves helping people and has been our administrator for over a decade at Watlington.


Maggie

Maggie Lloyd

Job Title: Team Leader

Joined: 2005

Maggie has nearly worked at Watlington for an amazing 20 years and loves the family feel to the home.


Hassa

Hassa Belarhino

Job Title: Nurse

Joined: 2022

Hassa has worked with us since 2022 and really enjoys caring for our residents. She says Watlington is a lovely home to work and live in.


Marion

Marion Stevens

Job Title: Team Leader

Joined: 2004

Marion has also worked at Watlington for nearly two decades. She says Watlington is such a happy place to be, and her residents and fellow colleagues are just the best.


Billi-Jo

Billi-Jo Stone

Job Title: Care Assistant

Joined: 2019

Billi-Jo loves to make her residents happy and is passionate about her role as a care assistant.


Samantha

Samantha May

Job Title: Care Assistant

Joined: 2020

I really love making our residents smile.