Abbey Chase Nursing Home

Bridge Road, Chertsey KT16 8JW
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9.8 75 Reviews
  • Abbey Chase Nursing Home, Chertsey
Situated on the banks of the River Abbey, Abbey Chase Nursing Home is a 20th-century country-house setting that offers residential and nursing care. A true nature-lover's paradise, Abbey Chase is located within a quiet country retreat and surrounded by tranquil landscaped gardens. It's also characterised by original features, including an evergreen oak tree, octagonal carp pond, walled garden, orchard and a peaceful riverside walk. Situated close to Chertsey Town, Abbey Chase is easily accessible by the M25 and mainline station at Weybridge.

Abbey Chase offers first-class accommodation with modern facilities, and is registered for 62 beds. The inviting, centrally heated single and shared rooms have scenic views of the grounds and surrounding countryside, with some rooms featuring en-suite bathroom facilities. Care is always provided with dignity and individuality in mind. At Abbey Chase, focus is primarily placed on residential and nursing care, with a secondary focus on respite, dementia, and palliative & end-of-life care.

The nurses and care staff at Abbey Chase have the necessary nursing qualifications and caring experience, which enable them to ensure residents are happy and comfortable in their retirement. The highest standards of personal dignity are maintained at all times, and the personal care they offer is always approached with sensitivity to physical and emotional needs in mind. Health professionals including a doctor, dentist and physiotherapist make regular visits to the home. Residents can also book appointments with opticians, audiologists and chiropodists whenever needed.

Upon using the outdoor space, residents can expect to find an abundance of wildlife - including kingfishers, grebes and Mandarin geese. Hairdressers also make regular visits to the home, and for those who like to explore the amenities within the local community, transport can easily be arranged.

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Care Provided by Abbey Chase Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 62 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Maria Krystyanc (Manager)
  • Admission Criteria
    • Private and some Social Services funded
    • Ages 60+
  • Room Information
    • Single Rooms (62)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (34)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2014

Funding & Fees Guide for Abbey Chase Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,600
    • Self-Funded Residential Dementia Care from £1,600
    • Self-Funded Nursing Care from £1,600
    • Self-Funded Nursing Dementia Care from £1,600
    • RESPITE Self-Funded Residential Care from £1,600
    • RESPITE Self-Funded Residential Dementia Care from £1,600
    • RESPITE Self-Funded Nursing Care from £1,600
    • RESPITE Self-Funded Nursing Dementia Care from £1,600
  • (these prices are only a guideline, please contact Abbey Chase Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Abbey Chase Nursing Home Reviews (75)

Total of 75, showing 1-20
9.8

Abbey Chase Nursing Home has a Review Score of 9.8 (9.811) out of 10, based on 35 reviews in the last 2 years. Over all time Abbey Chase Nursing Home has 75 reviews.

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Review from Jordan G (Grandson of Resident) published on 12 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care for my grandmother. Put myself and my family at ease knowing she is in a place that meets all of her needs and more. All the staff are very friendly and welcoming.

Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you for lovely feedback for my team. We are delighted that you are happy with our care. Kind Regards


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Review from Lesley G (Daughter of Resident) published on 10 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I felt relieved and very pleased to bring my mum to Abbey Chase. Her hospital experience was degrading and horrendous. I feel reassured that my mum is being looked after by people who care, from the cleaners to the carers and nurses and management staff, they are approachable and helpful.

Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you very much for lovely feedback. It is a pleasure to look after your mum. Kind regards


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Review from S Y (Daughter-in-law of Resident) published on 4 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so very thankful for the whole team of staff who looked after our father (in law). Everything possible was done by the team to help him and make his last few months safe, comfortable and happy.
Thank you all very much.

Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

It was a pleasure for us. Thank you so much for the nice feedback; it means a lot to us. Kind regards.


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Review from T A (Daughter of Resident) published on 13 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear Mum has been at Abbey Chase Nursing Home since November, initially for respite, however, has now become a resident which I am very pleased about. The home is very friendly, caring and kind. The wonderful staff and nurses look after my mum and keep her safe day and night. There are daily activities
to join should you wish, with a lovely welfare team. Abbey Chase is very well managed and the team are a delight. Thank you.

Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you very much for so lovely and kind feedback about Home and staff. It is much appreciated by all of us. Kind Regards.


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Review from Andrea W (Daughter of Resident) published on 20 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot thank the team at Abbey Chase enough for their care, support and friendship towards our dad. The management and staff are caring, patient empathetic and professional. In our experience, they took time to understand my dad's character and personality and adapted his care accordingly.
Nothing
ever seemed too much trouble here throughout his stay, regardless of circumstances. We were continually impressed and thankful.

Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you very much for the lovely feedback. Please, if you need anything, we are here to assist you. Kind regards, Maria.


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Review from Bridget O (Friend of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful staff, attentive and kind. Our friend was very comfortable and taken care of. Nothing was too much trouble. The evening manager was so lovely and welcoming. I would recommend Abbey Chase to care for a loved one. Thank you!

Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you very much for the lovely feedback about our home and staff. Much appreciated. I am very glad that your friend was comfortable and well looked after. Kind regards.


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Review from Colin S (Brother-in-law of Resident) published on 9 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful and caring home for my end-of-life brother-in-law. The team were so caring to the last when he passed. Thank you. You've gone above and beyond in your care. Nothing was too much trouble and there was always a smile.

Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you very much for such lovely words about my Abbey Chase. It was a pleasure to support your brother-in-law and your lovely family. I hope you will come soon to visit us. Kind Regards.


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Review from Sam R (Granddaughter of Resident) published on 12 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care at Abbey Chase Nursing Home for my nan was five-star. All the carers and staff cared for my nan so well, with pure kindness and kept her comfortable and happy up until the end. They treated her and us like family and I can't recommend or thank them enough.

Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Dear Sam, thank you very much for such lovely words. We will miss her so much. Kind Regards.


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Review from O O (Daughter of Resident) published on 28 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It has been a pleasant experience all around since my mother was discharged from hospital for respite care at Abbey Chase. One particular lady especially has been very caring, attentive and answers any questions that I may have. My mind was always at rest when I see her around and is a fabulous addition
to the team.

Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you very much for such lovely feedback. Kind Regards.


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Review from Lauren B (Daughter of Resident) published on 28 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted for respite care two weeks ago. She has rested and received the best care here. We have noticed such an improvement in her, she seemed happy and relaxed. The staff and management were always kind, friendly, helpful and consistent. Especially certain carers and management. Always
a friendly welcome and there if needed. Thank you to everyone who helped with my mother/wife.

Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you very much for such a lovely review for my team. Kind Regards.


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Review from Alan J (Husband of Resident) published on 4 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am writing to express my gratitude and admiration for the staff at Abbey Chase Care Home in Chertsey.
My wife spent 3 months there following surgery on a brain tumour.
The carers were wonderful and went above and beyond what I could ever have expected of them. I would also like to praise the manager
and assistant manager for the emotional support they gave me during the most difficult time in my life. I truly believe they cared about me and my mental health and were a source of great comfort and support.

Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you very much for the lovely review of my staff. Kind regards.


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Review from Carol J (Wife of Resident) published on 16 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very helpful to me as well as my husband. The care staff are excellent and the care received. I have been in many care homes in my life as used to work for the NHS as a therapist. The home is clean and safe for patients and staff. The staff are the best of the best. The food is excellent.
They all work so hard. Cleaning staff, cooks, housekeeping and management will bend over backwards to help you and the ones you love. Everybody is so happy and they look after me as well. The nursing staff as well as the whole team. You should be very proud of them. Please don't change, your support staff are the best. I am so grateful for your help and support.

Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you very much for so lovely review for Abbey Chase and our staff. Kind regards.


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Review from Jane R (Daughter of Resident) published on 9 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring. My mum is looked after extremely well. Could not have wished for a better home or better care.

Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you very much for so lovely feedback. Kind regards.


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Review from Rosemary S (Wife of Resident) published on 14 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Many thanks for your care and consideration which has been appreciated. You have gone over and above to care with such kindness at all times.

Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you very much for the lovely feedback about our home and staff. Much appreciated. Kind regards


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Review from Penny O (Daughter of Resident) published on 1 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic, wonderful, caring, exceptional, cannot praise the staff enough.

Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you very much for such positive feedback. Kind Regards


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Review from S H (Daughter of Resident) published on 28 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot praise here highly enough. The care given is exceptional, treated Mum with the utmost respect, could not adult.
Arrived in tears from hospital as knew my mum would be in fabulous hands and left knowing they have helped Mum tremendously, leaving in tears of gratitude.

Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you very much for so lovely feedback. Kind regards Maria


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Review from Cathy S (Daughter of Resident) published on 25 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in here for two weeks respite. Carers, staff, nurses and management were super. Room was spotless and cleaned regularly. Lovely grounds.

Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you very much for the lovely feedback. Kind regards.


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Review from S L (Daughter of Resident) published on 11 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is here for respite and everyone is so lovely and kind and gentle both to me and Mum (discharged by hospital). She's content and walking so much better with encouragement.

Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you very much for lovely feedback. Kind regards


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Review from G H (Daughter of Resident) published on 17 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Abbey Chase Nursing Home helped my mother become stronger and more confident after coming out of hospital before returning home.

Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you very much for the nice feedback. It was a pleasure to support your mum. Kind regards, Maria.


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Review from Gaynor F (Daughter of Resident) published on 10 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been treated with care and looked after very well. The staff are kind and helpful. Sometimes under very difficult circumstances with the range of care required for residents.

Reply from Maria Krystyanc, Manager at Abbey Chase Nursing Home

Thank you very much for the nice review. Kind regards.


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Current Review Score: 9.8 (9.811)

Overview of Review Score

The Review Score of 9.8 (9.811) out of 10 for Abbey Chase Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.811 for Abbey Chase Nursing Home is calculated as follows: ( (342 Excellents x 5) + (55 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 408 Ratings = 4.811

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abbey Chase Nursing Home is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (2)

Maria

Maria Krystyanc

Job Title: Manager

At Abbey Chase, we strive to always provide the highest standard of nursing, respite, residential and specialist care. We ensure that we meet all the needs and wishes of all our residents, focusing on person-centred care to truly make our residents’ time at Abbey Chase a pleasure. We would love to hear from you; if you would like to see our home for yourself, please don’t hesitate to contact me to arrange a tour.


Gino

Gino Ballesca

Job Title: Clinical Lead

Meet our Clinical Lead, a passionate healthcare professional dedicated to delivering high-quality care and supporting our team at Abbey Chase Nursing Home.


Frequently Asked Questions about Abbey Chase Nursing Home

What types of Care is Abbey Chase Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Abbey Chase Nursing Home provide?

Palliative Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Abbey Chase Nursing Home have?

There are 62 Single Rooms.

What are the Facilities & Services at Abbey Chase Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Abbey Chase Nursing Home to the centre of Chertsey?

0.4 mile(s) as the crow flies, distance by road may be significantly further.