The Bernard Sunley Nursing and Dementia Care Home

College Road, Maybury, Woking GU22 8BT
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9.8 77 Reviews
  • The Bernard Sunley Nursing and Dementia Care Home, Woking
Bernard Sunley care home specialises in residential and nursing care, as well as care for people with dementia in modern, purpose-built facilities. All of the rooms are spacious, light and airy and have en suite facilities.

Bernard Sunley features a cosy lounge and dining room, as well as a fully equipped hairdressing salon and the much-loved Smiles Café – a warm and welcoming café where residents can meet with other residents or visiting family and friends for a refreshing tea or coffee, or perhaps a tempting treat.

Bernard Sunley's dedicated care team understands that each resident is different. Care planning is personalised and centred on each resident’s individual needs. This, coupled with the informal relaxed environment of the home makes Bernard Sunley a home from home for residents, families and friends alike.

Respite care packages are also available at Bernard Sunley for people who need everyday care and support, when carers need a respite break or for people who need extra care and support during a recuperation period after an illness or hospital discharge.

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Care Provided by The Bernard Sunley Nursing and Dementia Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 62 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Andy Cumper (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (62)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2014

Funding & Fees Guide for The Bernard Sunley Nursing and Dementia Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,590 – £1,935
    • Self-Funded Residential Dementia Care £1,845 – £2,225
    • Self-Funded Nursing Care £2,045 – £2,470
    • RESPITE Self-Funded Residential Care £1,749 – £2,128
    • RESPITE Self-Funded Residential Dementia Care £2,030 – £2,447
    • RESPITE Self-Funded Nursing Care £2,250 – £2,717
  • (these prices are only a guideline, please contact The Bernard Sunley Nursing and Dementia Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Car park at front of property


The Bernard Sunley Nursing and Dementia Care Home Reviews (77)

Total of 77, showing 1-20
9.8

The Bernard Sunley Nursing and Dementia Care Home has a Review Score of 9.8 (9.794) out of 10, based on 14 reviews in the last 2 years. Over all time The Bernard Sunley Nursing and Dementia Care Home has 77 reviews.

Overall Experience

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Review from S L (Daughter of Resident) published on 21 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Bernard Sunley for six months. In that time she has been treated with great care and dignity. The whole team run a very nice home and I cannot praise them all highly enough. Would definitely recommend this care home.

Reply from Andy Cumper, Manager at The Bernard Sunley Nursing and Dementia Care Home

Thank you for your lovely review. It's a pleasure having mum here with us.


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Review from C P (Daughter of Resident) published on 19 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident since July 2023. All the staff have always been excellent however when my mother sadly passed away in February, they went above and beyond. They were all so caring and kind. Myself, my sister and my father all felt so cared for and the love they showed towards my late mother
was so touching. Words can't express our appreciation. Thank you.

Reply from Andy Cumper, Manager at The Bernard Sunley Nursing and Dementia Care Home

Thank you for your lovely review, it is much appreciated. Please make sure Dad is not a stranger... I will always have a cuppa and his cake ready!


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Review from D S (Daughter of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum received palliative care at The Bernard Sunley Nursing and Dementia Care Home at the end of her life. It was excellent and across all areas, nursing, nutrition and housekeeping. All staff were welcoming to her and the family, being responsive and communicating any changes, seeking permissions
when needed. At the end of her life, Mum was treated with kindness, care and compassion. Thank you.

Reply from Andy Cumper, Manager at The Bernard Sunley Nursing and Dementia Care Home

Thank you for the lovely review. Mum was a character that will be missed here.


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Review from J M (Son of Resident) published on 23 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was at The Bernard Sunley Nursing and Dementia Care Home for a year and three quarters. At all times, she was cared for and treated with great consideration, kindness and much medical professionalism and skill. What I most appreciated about Bernard Sunley was the all around atmosphere of compassion
and cheerfulness - they couldn't have been kinder or more willing to look after my mother.

Reply from Andy Cumper, Manager at The Bernard Sunley Nursing and Dementia Care Home

Thank you for your kind review. It is most appreciated by all the team.


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Review from S G (Mother of Resident) published on 11 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our darling mother was looked after in Bernard Sunley for two weeks before she passed on 21st June. Considering under the circumstances our mother was extremely unwell from cancer. The staff and all the management went out of their way and were amazing at caring for our mum in her last few days. My
sister and I would like to thank you once again to everyone involved at Bernard Sunley. Amazing team.

Reply from Andy Cumper, Manager at The Bernard Sunley Nursing and Dementia Care Home

Thank you for the lovely review, it is much appreciated by the whole team. We are glad we could be there for mum and your family at the time in need. Thank you.


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Review from B F (Wife of Resident) published on 10 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband transferred from another care home at the beginning of June. He has been given lots of stimulation i.e. out of bed! And into his chair or wheelchair. Taken to the dining room. He is much happier and alert most of the time. There are always staff members around. I feel very confident in the
care he is having. The atmosphere is very good. The brightly coloured picture and murals are lovely. The cafe is great to take him for a coffee.

Reply from Andy Cumper, Manager at The Bernard Sunley Nursing and Dementia Care Home

Thank you for the lovely review, it is most appreciated.


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Review from A R (Son of Resident) published on 24 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in the care of the team at Woking Bernard Sunley for several months and I have nothing but praise for the job they are doing. Without exception, the staff have been amazing - kind, caring and supportive and I can’t thank them enough. The home itself is a lovely environment which is
even better following the recent redecoration. It’s spacious and well-lit with plenty of relaxing communal spaces (indoor and out) and bright artwork on the walls. We couldn’t have chosen a better home for my father.

Reply from Andy Cumper, Manager at The Bernard Sunley Nursing and Dementia Care Home

Thank you for the lovely review. It is much appreciated.


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Review from Rich E (Son of Resident) published on 22 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the very first time meeting the manager and the care team, we knew this was the centre to best support Mum and Dad.
The first-class level of patience, empathy and dignity has been nothing short of magical.
The entire team feel like our extended family, with regular updates and an impeccable
level of fun, care and warmth all throughout.
A huge thank you.

Reply from Andy Cumper, Manager at The Bernard Sunley Nursing and Dementia Care Home

Thank you for this fantastic review. It is great to be able to share this with my team. Many thanks.


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Review from R G (Brother of Resident) published on 16 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother was admitted in September 2023. He had his own room with a window so he could see the trees and sky. Not known to him the staff came into his bedroom on his birthday (07/11/1939) and sang Happy Birthday. The timing was great as we had travelled up from Dorset and enjoyed the care. Our grateful
thanks to the Manager and the staff.

Reply from Andy Cumper, Manager at The Bernard Sunley Nursing and Dementia Care Home

Thank you for the review, it is most appreciated by all the team.


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Review from J W (Daughter-in-law of Resident) published on 26 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Each and every member of staff at The Bernard Sunley Nursing and Dementia Care Home is very friendly and welcoming. The management team have always dealt with any concerns promptly and with understanding, care and compassion. The home is spotlessly clean and the care provided is second to none.

Reply from Andy Cumper, Manager at The Bernard Sunley Nursing and Dementia Care Home

Thank you for the lovely review, it is very appreciated by all the team here.


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Review from M K (Friend of Resident) published on 7 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When we first visited The Bernard Sunley Nursing Home, the manager and staff were all very welcoming, they showed us to the room where our friend would be moving into, this room was bright and airy. It was a nice size with an en suite. When our friend arrived at the home, she was welcomed with friendliness
and care. The whole experience of her stay was really lovely and all members of the staff even the cleaners and maintenance man were happy and chatted with you. I would recommend this lovely home as it was perfect.

Reply from Andy Cumper, Manager at The Bernard Sunley Nursing and Dementia Care Home

Thank you for this lovely review. It is very much appreciated by all of the team here.


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Review from Val J (Daughter of Resident) published on 25 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

1st class service all the way from the initial consultation to the end-of-life care received. Staff and management all superb and home is clean, light and airy. Would 100% recommend.

Reply from Andy Cumper, Manager at The Bernard Sunley Nursing and Dementia Care Home

Thank you for the lovely review, it is really appreciated by all the team here at Bernard Sunley.


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Review from Simon H (Son-in-law of Resident) published on 5 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at The Bernard Sunley Nursing and Dementia Care Home, from the management team, the nursing staff, the carers and kitchen staff to all the professionals brought in for activities etc - were all exceptional. Both my mother-in-law and father-in-law were treated with dignity and were made
to feel totally at home until the end of their lives. Thank you so much. My ratings say it all!

Reply from Andy Cumper, Manager at The Bernard Sunley Nursing and Dementia Care Home

Thank you for the great review, it is most appreciated by all the team.


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Review from Gala M (Daughter of Resident) published on 24 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was a resident in the Bernard Sunley Home for four years. He moved in to be with his wife, my stepmother who needed nursing care. From the outset, the staff were welcoming and most accommodating. Dad and Mam shared a bedroom and had a second room used as a sitting room so it was very much their
home. When she became too ill to care for on the ground floor, Dad kept his room with access to the courtyard garden which became his solace, pride and joy. Again, he was supported by staff to tend his garden and share his tasty tomatoes! Dad gradually needed more help and this was kindly, skilfully and professionally given. The relationship between him and staff was wonderful.
I live in North Nottinghamshire, so am very grateful for the support I have been given with regular updates and involvement with care plans over the phone. From cleaners to carers, their provision has been excellent.

Reply from Andy Cumper, Manager at The Bernard Sunley Nursing and Dementia Care Home

Thank you for the lovely review, we will miss your dad greatly. It was a pleasure to have known him and his wife for the time they were with us. We will always have his special garden.


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Review from Jezz W (Son of Resident) published on 1 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father had been in hospital for seven weeks and was not in a good way.
The staff at The Bernard Sunley Nursing and Dementia Care Home turned him around and made him really comfortable.
Sadly he was only there a few months but I cannot fault the home at all, right from organising the release from
the hospital and transport to the home, all the way through to the end of his life.
All the staff are so caring and helpful, we were able to visit at any time, the food was very good quality and doctors, chiropodists etc were always available.
They also helped us arrange a birthday party along with a huge cake which my father remembered for his remaining days.
I would have no hesitation in recommending their services.

Reply from Andy Cumper, Manager at The Bernard Sunley Nursing and Dementia Care Home

Thank you for the great review. It is appreciated by all the team. He was a lovely chap and will be missed.


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Review from Mike F (Son of Resident) published on 12 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 93-year-old mother was admitted to The Bernard Sunley Nursing and Dementia Care Home for care following a traumatic period of treatment in hospital for a fractured hip.
The staff at Bernard Sunley were brilliant. They immediately reacted to the gravity of the situation, liaising with the GP to implement
this and then did everything they could to ensure my mother was kept comfortable. Nothing was too much trouble and we felt welcome and supported whenever we visited.
Sadly, my mother's time at Bernard Sunley was very short but we would just like to say thank you so much to the staff for your kindness during her last few weeks.
I have not commented on the activities simply because my mother was not well enough to participate.

Reply from Andy Cumper, Manager at The Bernard Sunley Nursing and Dementia Care Home

Thank you for the lovely review. It is appreciated by all the team.


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Review from Claire C (Daughter of Resident) published on 30 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum spent the last two months of her life at Bernard Sunley Care Home. From the day she moved in, to the day she died, she was cared for with love and dignity. Every member of staff from nurses, management, to carers, made her time as comfortable and pleasant as possible. She was happy here and loved
her carers. They were positive and took time to get to know her and her likes and dislikes. I would recommend the home, highly.

Reply from Andy Cumper, Manager at The Bernard Sunley Nursing and Dementia Care Home

Thank you for the lovely review. it is most appreciated by all the team at Bernard Sunley. Take care.


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Review from Judith E (Daughter of Resident) published on 7 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at the Bernard Sunley for four and a half years. Sadly, she died at the beginning of November. Thank you to all the staff who cared for her during her time here. Everyone was always welcoming and friendly and staff were comforting to me on the night she died and during her last week. Thank
you for all the cups of tea and cake and to those staff that popped in to see Mum. It has been a pleasure to be a part of The Bernard Sunley family. It was reassuring for me to know that when she could no longer live in her own home she was being well cared for. All the staff were always happy to chat and welcomed me and any members of the family who visited, especially when I brought Mum's very young great-granddaughter into the home! Although Mum didn't understand who she was, Mum would chat away to her and became much more animated which was lovely to see.

Reply from Andy Cumper, Manager at The Bernard Sunley Nursing and Dementia Care Home

Thank you for the great review. Mum will be missed here.


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Review from Darren N (Partner of Resident) published on 29 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding customer service. A warm and friendly welcome from all, on every visit I make, from cleaners to Senior Management. Always have a cheery and welcoming smile. Outstanding facilities and food is pretty good too, my wife says.

Reply from Andy Cumper, Manager at The Bernard Sunley Nursing and Dementia Care Home

Thank you for the review, I will pass your compliments to the chef as well.


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Review from C G (Nephew of Resident) published on 22 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The front office staff were excellent in responding to the organisation of respite care needs of my Uncle. The home is spotlessly clean and there seemed to be plenty of staff to cater for everyone. Rooms were spacious and there seemed to be an abundance of communal rooms for those residents who sought
company.

Reply from Andy Cumper, Manager at The Bernard Sunley Nursing and Dementia Care Home

Thank you for the great review, it was a pleasure to look after your uncle.


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Current Review Score: 9.8 (9.794)

Overview of Review Score

The Review Score of 9.8 (9.794) out of 10 for The Bernard Sunley Nursing and Dementia Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.794 for The Bernard Sunley Nursing and Dementia Care Home is calculated as follows: ( (135 Excellents x 5) + (26 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 165 Ratings = 4.794

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Bernard Sunley Nursing and Dementia Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Andy

Andy Cumper

Job Title: Care Home Manager

Joined: 2014

I first started with Bernard Sunley in 2014 as an Administrator and soon progressed to Office Manager – these roles allowed me to build trust and relationships with staff, residents and their families. In early 2018 I was promoted to Home Manager and it is my vision to build a home that is fully integrated in its community and to expand on relationships with local services, groups and organisations to enhance the welfare and opportunities for our residents.


Bernard Sunley a welcoming, friendly home where residents and families are encouraged to engage in all aspects of the home from activities to discussions on what they would like to see happening at the home. The atmosphere is relaxed and staff and residents form great relationships built on trust and care.


Quite simply the best thing about my job is the people. We take the time to get to know each resident who lives with us – their likes, dislikes, the lives they have lived and the sort of life they would like to continue to live in our home. To see a family happy and at ease knowing their relative is well looked after and happy is a great reward. But perhaps the biggest reward is being allowed to share a smile, a story, a memory, with some of our residents and knowing that they are happy to give that time to me.


Frequently Asked Questions about The Bernard Sunley Nursing and Dementia Care Home

What types of Care is The Bernard Sunley Nursing and Dementia Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Bernard Sunley Nursing and Dementia Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does The Bernard Sunley Nursing and Dementia Care Home have?

There are 62 Single Rooms.

What are the Facilities & Services at The Bernard Sunley Nursing and Dementia Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Bernard Sunley Nursing and Dementia Care Home to the centre of Woking?

0.8 mile(s) as the crow flies, distance by road may be significantly further.