All residents are assessed prior to move in and the fee calculated on care needs and the preferred room
Open visiting
Parking available free of charge on site
Broome Park Nursing Home has a Review Score of 9.8 (9.802) out of 10, based on 21 reviews in the last 2 years. Over all time Broome Park Nursing Home has 42 reviews.
Review from M H (Wife of Resident) published on 29 January 2025
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Overall Experience
5.0 out of 5
Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home
So many thanks for taking the time to leave a review at such a difficult time for your family. We are pleased we were able to provide comfort and solace for you all.
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Review from Ian C (Son of Resident) published on 14 January 2025
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5.0 out of 5
Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home
Many thanks for taking the time to leave us a review and we are pleased that you found us caring, friendly and welcoming.
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Review from Debbie C (Daughter of Resident) published on 17 October 2024
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5.0 out of 5
Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home
Many thanks for taking the time to leave us a review. We are delighted Mum is happy and feeling better under our care.
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Review from Gillian C (Sister of Resident) published on 24 September 2024
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5.0 out of 5
Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home
Thank you for taking the time to leave a review. Caring for our residents as individuals with unique needs to make them feel safe and loved is an area we pride ourselves on. I am very happy that your brother has settled so well.
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Review from L T (Wife of Resident) published on 7 June 2024
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5.0 out of 5
Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home
Thank you so much for making an exception and leaving us a review, we do appreciate your time in doing this. Safety, comfort and joy in life are our priorities and we are thrilled that this is reflected in your comments.
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Review from J J (Brother-in-law of Resident) published on 17 April 2024
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5.0 out of 5
Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home
Many thanks for taking the time to share your feedback. We are delighted that your brother is settled and that you are all happy with the friendly and clean home environment.
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Review from Andy T (Son of Resident) published on 9 April 2024
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5.0 out of 5
Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home
Thankyou so much for taking the time to leave us a review. It is wonderful that Mum is so happy here and that you enjoy your visits to our gorgeous Home.
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Review from Kevin N (Son of Resident) published on 9 April 2024
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5.0 out of 5
Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home
Thank you for taking the time to leave us a review. It is wonderful to hear about the caring and compassionate attitude that our staff embrace and that all her needs are met to such a high standard
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Review from Anne D (Daughter of Resident) published on 31 January 2024
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5.0 out of 5
Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home
Many thanks for taking the time to leave such a positive review. We are delighted that we were able to give Mum a happy, purposeful life during her time with us.
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Review from D J (Wife of Resident) published on 21 December 2023
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Overall Experience
5.0 out of 5
Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home
Thank you so much for taking the time to leave us a review. We are delighted that you are happy with our Home.
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Review from Diana C (Friend of Resident) published on 22 November 2023
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5.0 out of 5
Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home
Many thanks for taking the time to leave us a review. We are delighted that you are so pleased with the care given by our amazing team.
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Review from B C (Friend of Resident) published on 20 November 2023
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5.0 out of 5
Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home
Thank you so much for taking the time to leave a review. We are delighted you are so pleased with the care we deliver.
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Review from David H (Brother of Resident) published on 10 November 2023
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5.0 out of 5
Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home
Many thanks for taking the time to leave a review. We will continue to work with our staff, residents and families to constantly ensure that we are the best we can be.
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Review from Susan P (Wife of Resident) published on 23 October 2023
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5.0 out of 5
Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home
Thank you for taking the time to leave a review, and we are delighted that you find our home caring and welcoming.
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Review from Hayley P (Daughter of Resident) published on 16 October 2023
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4.0 out of 5
Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home
Many thanks for taking the time to leave a review. We are delighted that Dad has settled so well and that he is so well cared for by staff that know him well.
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Review from Lynne S (Wife of Resident) published on 20 July 2023
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5.0 out of 5
Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home
Thank you so much for taking the time to leave a review. It is wonderful that you can see how well your husband has settled and enjoying life.
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Review from Cheryl S (Daughter of Resident) published on 5 July 2023
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Overall Experience
5.0 out of 5
Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home
Thank you so much for taking the time to leave us such positive feedback. We are delighted she is settling in and that you all feel so supported.
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Review from A J (Brother of Resident) published on 13 June 2023
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Overall Experience
5.0 out of 5
Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home
Thank you so much for taking the time to leave us feedback and we are so pleased that you find the home so positive.
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Review from D T (Son of Resident) published on 16 May 2023
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Overall Experience
5.0 out of 5
Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home
Thank you so much for taking the time to leave a review. We are looking forward to getting to know you better as we care for your dad.
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Review from Stewart D (Husband of Resident) published on 28 April 2023
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Overall Experience
5.0 out of 5
Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home
Many thanks for leaving your feedback Stewart and we are so pleased your wife is settling in so well.
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The Review Score of 9.8 (9.802) out of 10 for Broome Park Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.802 for Broome Park Nursing Home is calculated as follows: ( (199 Excellents x 5) + (47 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 247 Ratings = 4.802
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Broome Park Nursing Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 21 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 9 Dec 2022
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: General Manager
Joined: 2023
As General Manager I’m passionate about providing the best possible care to residents to enhance their lives. I love involving residents and my team in developing ideas on how we can improve the running of our home. I believe my role is to lead by example to create a good culture at Broome Park. It’s my job to motivate staff and promote their development through training and supervision. I thrive on working with my team to drive improvement –and seeing positive change happen.
Job Title: Deputy Manager
Joined: 2013
My name is Adriana and I am the Deputy Manager here at Broome Park Nursing Home. I qualified as a nurse in Romania in 2006, and in 2011 I received my NMC registration as RGN in the UK.
I have worked at Broome Park since 2013 as a RGN and was then promoted to a Deputy Manager position.
I enjoy my time working here and I always try to make a difference in our resident's life so they can have a positive experience while in our care.
Job Title: Unit Manager
Joined: 2015
My name is Nicoleta Augustina Luca, but all my colleagues, residents and family know me as Tina .
I have worked at Broome Park since 2015, I come from a totally different domain of work, I started as a Health Care Assistant at Stable Cottage, and over the years I had many different job roles. I studied Health and Social Care Management and for the last year, 1I have been Unit Manager at Stable Cottage.
I love to work with my colleagues, "We are a big and kind family" and our purpose at Broome Park is to make a difference and a positive impact in our beloved residents’ lives.
Job Title: Home Administrator
Joined: 2023
My name is Shannon, I am the Home Administrator. I joined Broome Park in January 2023 initially as a receptionist but shortly after moved into the Home Administrator role. I have 4 years of experience in care prior to my role at Broome Park.
I love working within care, especially at Broome Park. No two days are the same. I enjoy the interactions I have with people on a daily basis and building strong relationships with residents, relatives and the caring team I work alongside.
My time outside of work is spent with my family, mostly my younger siblings as I am their personal taxi service!
Job Title: Activities Coordinator
Joined: 2023
I have been the Activities Coordinator at Broome Park since 2023.
I love my job here as Broome Park is unique in that there is a sense that everyone is part of a very large family, we all care for the Residents, and we’re a team that helps each other to make those residents' day-to-day experiences special.
I am the Mother of two beautiful young ladies, 3 dogs, 2 ducks, 1 chicken and 1 cockatiel. I am married to a wonderful man, and we enjoy walking and cycling together, I love crafting, and crocheting and am a keen researcher too.
Job Title: Maintenance Assistant
Joined: 2020
I started at Broome Park team in October 2020 in the maintenance department.
I love to be a part of the team and pride myself on being there when they need me. I make sure I am on top of my daily job tasks and love interacting with our lovely residents and their needs. I never give up until things are done properly to meet the standards.
I love to travel to be with my family and to support my favourite football team!
Job Title: Head Housekeeper
Joined: 2016
I’m Marian, Head of Housekeeping. I started at Broome Park as a Care Assistant in 2016 and then moved to Head of Housekeeping in 2020.
In 2019 I met my partner here in Broome Park and together we have two amazing children.
