All residents are assessed prior to move in and the fee calculated on care needs and the preferred room
Open visiting
Parking available free of charge on site
Broome Park Nursing Home has a Review Score of 9.8 (9.802) out of 10, based on 21 reviews in the last 2 years. Over all time Broome Park Nursing Home has 42 reviews.
Review from Sheila E (Daughter of Resident) published on 27 March 2019
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sarah (Daughter of Resident) published on 27 February 2019
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.802) out of 10 for Broome Park Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.802 for Broome Park Nursing Home is calculated as follows: ( (199 Excellents x 5) + (47 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 247 Ratings = 4.802
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Broome Park Nursing Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 21 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 9 Dec 2022
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: General Manager
Joined: 2023
As General Manager I’m passionate about providing the best possible care to residents to enhance their lives. I love involving residents and my team in developing ideas on how we can improve the running of our home. I believe my role is to lead by example to create a good culture at Broome Park. It’s my job to motivate staff and promote their development through training and supervision. I thrive on working with my team to drive improvement –and seeing positive change happen.
Job Title: Deputy Manager
Joined: 2013
My name is Adriana and I am the Deputy Manager here at Broome Park Nursing Home. I qualified as a nurse in Romania in 2006, and in 2011 I received my NMC registration as RGN in the UK.
I have worked at Broome Park since 2013 as a RGN and was then promoted to a Deputy Manager position.
I enjoy my time working here and I always try to make a difference in our resident's life so they can have a positive experience while in our care.
Job Title: Unit Manager
Joined: 2015
My name is Nicoleta Augustina Luca, but all my colleagues, residents and family know me as Tina .
I have worked at Broome Park since 2015, I come from a totally different domain of work, I started as a Health Care Assistant at Stable Cottage, and over the years I had many different job roles. I studied Health and Social Care Management and for the last year, 1I have been Unit Manager at Stable Cottage.
I love to work with my colleagues, "We are a big and kind family" and our purpose at Broome Park is to make a difference and a positive impact in our beloved residents’ lives.
Job Title: Home Administrator
Joined: 2023
My name is Shannon, I am the Home Administrator. I joined Broome Park in January 2023 initially as a receptionist but shortly after moved into the Home Administrator role. I have 4 years of experience in care prior to my role at Broome Park.
I love working within care, especially at Broome Park. No two days are the same. I enjoy the interactions I have with people on a daily basis and building strong relationships with residents, relatives and the caring team I work alongside.
My time outside of work is spent with my family, mostly my younger siblings as I am their personal taxi service!
Job Title: Activities Coordinator
Joined: 2023
I have been the Activities Coordinator at Broome Park since 2023.
I love my job here as Broome Park is unique in that there is a sense that everyone is part of a very large family, we all care for the Residents, and we’re a team that helps each other to make those residents' day-to-day experiences special.
I am the Mother of two beautiful young ladies, 3 dogs, 2 ducks, 1 chicken and 1 cockatiel. I am married to a wonderful man, and we enjoy walking and cycling together, I love crafting, and crocheting and am a keen researcher too.
Job Title: Maintenance Assistant
Joined: 2020
I started at Broome Park team in October 2020 in the maintenance department.
I love to be a part of the team and pride myself on being there when they need me. I make sure I am on top of my daily job tasks and love interacting with our lovely residents and their needs. I never give up until things are done properly to meet the standards.
I love to travel to be with my family and to support my favourite football team!
Job Title: Head Housekeeper
Joined: 2016
I’m Marian, Head of Housekeeping. I started at Broome Park as a Care Assistant in 2016 and then moved to Head of Housekeeping in 2020.
In 2019 I met my partner here in Broome Park and together we have two amazing children.
