Our weekly fees are based on dependency level and are determined after a full assessment of person's needs. We accommodate for general nursing care, nursing care with dementia and depending on assessment, palliative care/end of life care & support. FNC Contributions (if eligible and awarded) are in addition to any detailed fees & are retained by the home towards the nursing care provision.
Buxton Lodge is delighted to welcome visitors at any time. Guests are kindly asked to sign in at the main reception or entrance. Smaller dogs are also welcome to visit but must be kept on a lead.
Parking is available on-site for visitors.
Buxton Lodge Care Home has a Review Score of 9.4 (9.409) out of 10, based on 24 reviews in the last 2 years. Over all time Buxton Lodge Care Home has 61 reviews.
Review from John H (Husband of Resident) published on 21 January 2025
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Overall Experience
5.0 out of 5
Reply from Chip (Mawson Chipchase), Marketing & Communications Manager at Buxton Lodge Care Home
Thank you for your kind words. We will ensure that they are passed on to the team. We are glad that your wife has settled in well and we look forward to welcoming you and your family into the home when you visit.
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Review from T L (Brother-in-law of Resident) published on 23 December 2024
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5.0 out of 5
Reply from Maria Wedd, Home Manager at Buxton Lodge Care Home
Thank you very much for your positive feedback, we will share this with the team.
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Review from Matthew C (Son of Resident) published on 28 November 2024
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5.0 out of 5
Reply from Maria Wedd, Home Manager at Buxton Lodge Care Home
Thank you very much for your positive feedback. It will be shared with the team.
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Review from Deborah M (Daughter of Resident) published on 25 October 2024
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5.0 out of 5
Reply from Maria Wedd, Home Manager at Buxton Lodge Care Home
Thank you for sharing your kind words, we will share this with the team.
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Review from N S (Nephew of Resident) published on 26 July 2024
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Overall Experience
5.0 out of 5
Reply from Bev Therese, Manager at Buxton Lodge Care Home
Thank you for your positive feedback, we will share this with the wider team.
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Review from Barrie D (Friend of Resident) published on 24 July 2024
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Overall Experience
5.0 out of 5
Reply from Maria Wedd, Manager at Buxton Lodge Care Home
Thank you for your kind words. This will be shared with the team. We are very pleased to hear you are happy with the care at Buxton Lodge.
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Review from J H (Niece of Resident) published on 23 May 2024
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4.0 out of 5
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Review from M W (Son of Resident) published on 13 February 2024
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4.0 out of 5
Reply from Bev Therese, Manager at Buxton Lodge Care Home
Thank you so much for taking the time to write this review it is very much appreciated.
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Review from Shirley J (Wife of Resident) published on 18 January 2024
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Overall Experience
5.0 out of 5
Reply from Bev Therese, Manager at Buxton Lodge Care Home
Hi Shirley, thank you so much for your kind words. It is much appreciated by all the care team.
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Review from Jacqui H (Daughter of Resident) published on 15 January 2024
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5.0 out of 5
Reply from Bev Therese, Manager at Buxton Lodge Care Home
Dear Jacqui, thank you so much for taking the time to write this review and for your kind words. We are delighted to read of your positive experiences in Buxton Lodge and that your mum is happy here.
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Review from Paul D (Son-in-law of Resident) published on 10 January 2024
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Overall Experience
1.0 out of 5
Reply from Chip (Mawson Chipchase), Business Development Manager at Buxton Lodge Care Home
We are sincerely sorry to hear about your experience at Buxton Lodge and the distress this has caused. Please accept our condolences for the loss of your father-in-law. We strive to provide compassionate and attentive care to our residents, and we regret that your experience did not meet the high standards we set for ourselves.
We understand the importance of respecting the final wishes and arrangements for our residents. Please rest assured that we are taking your feedback seriously and are committed to understanding and addressing any lapses in our service.
We would be grateful for the opportunity to discuss your concerns in person. Please contact us at your earliest convenience, so we can better understand your experience and take appropriate steps to ensure our care and services reflect the dignity, respect, and high quality our residents and their families deserve.
Thank you for bringing these matters to our attention, and we look forward to the opportunity to speak with you.
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Review from R B (Son-in-law of Resident) published on 1 January 2024
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1.0 out of 5
Reply from Chip (Mawson Chipchase), Business Development Manager at Buxton Lodge Care Home
Thank you for taking the time to share your feedback regarding Buxton Lodge. We're pleased to hear your positive remarks about the cleanliness and tidiness of our care home, as we pride ourselves on maintaining a comfortable and welcoming environment for our residents.
We note that you have made reference to the management and staff teams. We assure you that our management and team are highly experienced and professional, and we strive to ensure the best care for all our residents. While it would not be appropriate to discuss specific details in a public forum, we would greatly appreciate the opportunity to address your comments personally. We are keen to understand your experiences in more detail and discuss how we may be able to make improvements. Please feel free to contact the home directly to arrange a suitable opportunity to meet.
Our residents' well-being and satisfaction are our utmost priorities, and your feedback is crucial in helping us uphold these standards.
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Review from P D (Husband of Resident) published on 14 December 2023
Submitted via Postal Card •
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5.0 out of 5
Reply from Bev Therese, Manager at Buxton Lodge Care Home
Thank you for taking the time to write such a thoughtful review about the care your wife received. Reviews like this boost staff morale and give us the incentive and strength to continue providing the high standard of care you experienced.
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Review from Katy S (Daughter of Resident) published on 13 December 2023
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5.0 out of 5
Reply from Bev Therese, Manager at Buxton Lodge Care Home
Thanks so much for your kind words. We are delighted to read that you have a such positive experiences in Buxton Lodge.
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Review from Jacquie B (Daughter of Resident) published on 5 October 2023
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5.0 out of 5
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Review from Laura K (Granddaughter of Resident) published on 11 September 2023
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5.0 out of 5
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Review from Hayley B (Niece of Resident) published on 16 August 2023
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5.0 out of 5
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Review from T H (Wife of Resident) published on 8 August 2023
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4.0 out of 5
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Review from Paul M (Husband of Resident) published on 27 July 2023
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5.0 out of 5
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Review from Adrian F (Son of Resident) published on 27 July 2023
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4.0 out of 5
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The Review Score of 9.4 (9.409) out of 10 for Buxton Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 24 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.409 for Buxton Lodge Care Home is calculated as follows: ( (172 Excellents x 5) + (79 Goods x 4) + (10 Satisfactorys x 3) + (6 Poors x 2) + (12 Very Poors x 1) ) ÷ 279 Ratings = 4.409
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Buxton Lodge Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 22 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 7 Feb 2019
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Job Title: General Manager
Joined: 2024
Maria Wedd joined Buxton Lodge as the Home Manager in 2024, bringing with her a wealth of experience and a deep passion for elderly care. Her career in care began as an apprentice when she was just 17 years old. By the age of 21, Maria had already become a Registered Manager in community care, showcasing her early dedication and capability in the field.
Six years ago, Maria transitioned into residential and nursing home management, where she discovered a true passion for the work. Her varied experience has equipped her to support individuals with a wide range of ailments and conditions, making her well-prepared to handle any situation that arises. Maria holds a Level 5 Management and Leadership qualification and a law degree, further enhancing her ability to lead and manage effectively.
Maria loves working with the elderly, finding joy in hearing their stories and supporting them to maintain as much independence as possible in their later stages of life. She is dedicated to supporting not only the residents but also their loved ones, navigating difficult times with compassion and teamwork.
Outside of her professional life, Maria enjoys spending time with her five-year-old son, who keeps her on her toes. She loves being outdoors and helping others, reflecting her caring nature in all aspects of her life. Maria is also an avid cocktail fan, enjoying the creativity and relaxation that comes with mixing and tasting new concoctions.
At Buxton Lodge, Maria's goal is to foster a supportive and caring environment where residents feel valued and empowered. Her leadership and dedication to high standards of care are in perfect alignment with the values of Aurem Care, making her a vital addition to the Buxton Lodge community.
Job Title: Care Team Lead
Joined: 2016
Keith Turner joined Buxton Lodge in January 2016 as a part-time carer, bringing with him a dedication to providing compassionate care. Over the years, his commitment and skills have seen him rise through the ranks, becoming a Senior Carer in 2023 and stepping into the role of Care Team Leader in August 2024.
Buxton Lodge holds a special charm for Keith, with its quirky character and rich history. He is passionate about helping to create a relaxed and welcoming environment for both residents and staff, where teamwork is at the heart of everything. Keith acknowledges that, like any team, there are challenges, but believes in learning and growing together to continuously improve the quality of care provided.
For Keith, the most rewarding part of his role is building relationships with residents and their families. He values hearing from family members about how their loved ones have settled into life at Buxton Lodge, giving them peace of mind. Witnessing a resident’s progress from needing significant support to achieving greater independence is a testament to the exceptional care and teamwork that Keith leads.
Keith holds a Level 4 City and Guilds Diploma in Health and Social Care and a Level 3 qualification in End of Life Care. His journey into the care sector was inspired by a personal family trauma, which motivated him to make a difference in the lives of others. Prior to his career in care, Keith was a qualified prototype electronics engineer, a background that reflects his adaptability and diverse skill set.
Outside of work, Keith enjoys fishing and walking, often exploring new places to relax and unwind. His passion for discovering new experiences mirrors his dedication to continually improving the lives of residents at Buxton Lodge. Keith’s leadership and empathetic approach make him a vital part of the Buxton Lodge team, ensuring residents receive the highest standard of care in a supportive and nurturing environment.
Job Title: Well-being Coordinator
Joined: 2017
Charlotte is the dedicated Wellbeing Coordinator at Buxton Lodge, where she has been a valued team member for seven years. Her journey into care began when she transitioned from a career in hairdressing, a profession she had pursued since the age of 16. Driven by a desire to make a difference, Charlotte immersed herself in learning and achieved her NVQ 2 and Diploma 2 within her first four months at Buxton Lodge.
Passionate about enhancing the lives of residents, Charlotte’s dedication to her role has been unwavering. In her current position as Wellbeing Coordinator, a role she stepped into four months ago, she has already introduced a variety of engaging and enriching activities. She takes pride in creating community connections, such as the popular Buxton Lullababy group, which meets every three weeks, and the warm and welcoming Coffee + Chat sessions.
Charlotte also works alongside Barney, Buxton Lodge’s beloved therapy dog, who provides comfort and companionship to residents. With a focus on inclusivity and celebration, Charlotte ensures that the diverse nationalities of residents are embraced, creating a vibrant and welcoming environment. She has introduced daily exercise classes to promote physical and mental well-being and established the Buxton Swap Book station, fostering a love for reading and community engagement.
One of her most exciting projects in progress is the creation of a Buxton aquarium in the main lounge, a collaborative initiative that has delighted both residents and staff. Charlotte’s passion for charity work is evident in her organisation of cake sales and baking activities, which involve residents and raise funds for meaningful causes.
Charlotte is committed to enhancing the well-being of every resident at Buxton Lodge through meaningful activities, community connections, and a nurturing environment. Her transition from hairdressing to care has been a deeply rewarding journey, and her dedication ensures Buxton Lodge is a place where residents truly thrive.
Job Title: Head Chef
Joined: 2021
Terri Felstead joined Buxton Lodge in September 2021, initially working as a carer during the peak of the Covid-19 pandemic. Motivated by a desire to make a meaningful difference, Terri embraced the opportunity to help others, supported by the comprehensive training and encouragement provided at Buxton Lodge. Reflecting on her early days, she describes the joy of knowing she has brightened someone’s day as one of the most rewarding aspects of her role.
Around 18 months into her journey, Terri stepped in to provide cover in the kitchen and discovered an unexpected passion for cooking. Eager to learn and develop, she embraced the challenges of the culinary world and has since progressed to the role of Head Chef. Terri takes pride in creating person-centred menus, engaging with residents and their families to understand preferences and ensure mealtimes are both enjoyable and meaningful.
Terri’s commitment to excellence is evident in her professional development. She has achieved her Food Safety Level 2 certification and recently completed IDDSI (International Dysphagia Diet Standardisation Initiative) training, equipping her with the skills to provide tailored dining options for residents with specific needs.
For Terri, the kitchen at Buxton Lodge is more than just a workplace—it’s a hub of teamwork, camaraderie, and creativity. She values the collaborative spirit among the kitchen staff and the wider care team, especially during special events when everyone pulls together to create memorable experiences. Terri describes Buxton Lodge as her extended family and says she wouldn’t have it any other way.
Job Title: Housekeeping Supervisor
Joined: 2020
Hi, my name is Fe, and I am the Housekeeping Supervisor at Buxton Lodge Care Home. Originally from the Philippines, I moved to the UK in 2012. My professional journey began as a dispensing pharmacist within a large retail organisation, a position I held for four years after several years of dedicated study.
I have extensive managerial experience in various retail sectors, including roles as a store manager. I joined the Housekeeping Team at Buxton Lodge in March 2020 as a Housekeeping Assistant and was promoted to Supervisor a year later. Working as part of the team here has been incredibly rewarding, and I have had the opportunity to experience other roles, including Health Care Assistant, assisting in the kitchen, and supporting the Activities Coordinator.
I take great pride in helping our residents and providing them with a clean, happy environment to live in. My role as Housekeeping Supervisor involves not only supporting the Housekeeping Assistants in maintaining high standards of cleanliness but also ensuring measures to prevent the spread of infections are up-to-date and constantly reviewed. I manage the rota for the team, ensure janitorial products are regularly replenished, and maintain equipment to ensure it is safe, in good order, and suitable for purpose.
One of my favourite parts of the job is sitting with the residents for a good chin wag, bringing a smile to their faces. I take immense pride in everything I do, and there is nothing more rewarding than seeing our residents happy and comfortable.
Outside of work, you will often find me with my head in a book, as I love reading. I also enjoy watching movies and taking walks in the countryside when the weather is nice. Meeting up with friends for coffee, gardening, swimming, snorkelling, and caring for my home aquarium filled with a mix of small fish are some of my other passions.
At Buxton Lodge, my goal is to ensure a clean, safe, and pleasant environment for all our residents. I am committed to upholding the high standards of care and cleanliness that define our home, making Buxton Lodge a place where everyone feels comfortable and well-cared for.
