Our weekly fees are all-inclusive and cover all the care residents need, including complimentary physiotherapy, chiropody, hair dressing, days out and much more.
Cedar Lodge has a Review Score of 9.8 (9.760) out of 10, based on 24 reviews in the last 2 years. Over all time Cedar Lodge has 127 reviews.
Review from J C (Cousin of Resident) published on 7 February 2019
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4.0 out of 5
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Review from Carol F (Daughter of Resident) published on 4 February 2019
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5.0 out of 5
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Review from P B (Husband of Resident) published on 31 January 2019
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5.0 out of 5
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Review from Marisa W (Daughter of Resident) published on 29 January 2019
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5.0 out of 5
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Review from R A (Son of Resident) published on 29 January 2019
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5.0 out of 5
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Review from Robert F (Son of Resident) published on 29 January 2019
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5.0 out of 5
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Review from Steve C (Son of Resident) published on 29 January 2019
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5.0 out of 5
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Review from Christine H (Daughter of Resident) published on 16 January 2019
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Overall Experience
5.0 out of 5
Although mum didn't eat a lot during her time there, she always had lovely food available and at any time she wanted it. The management were supportive and unobtrusive. The nursing and care staff treated mum with dignity and were always available to help her when she needed it. Mum was fiercely independent, so there help was sensitively offered to preserve her independence whenever possible.
Thank you to everyone at Cedar Lodge for making Mum's last days, the best that they could have been.
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Review from Angela B (Daughter of Resident) published on 7 December 2018
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5.0 out of 5
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Review from Sue (Daughter-in-law of Resident) published on 5 December 2018
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5.0 out of 5
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Review from Angela B (Daughter of Resident) published on 5 November 2018
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4.0 out of 5
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Review from A C (Daughter of Resident) published on 18 October 2018
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5.0 out of 5
Although very frail she was made comfortable and all the staff treated her with respect - I would even say with as much care as they would give their own relative.
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Review from S H (Daughter of Resident) published on 24 September 2018
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5.0 out of 5
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Review from Jacqui H (Niece of Resident) published on 31 August 2018
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5.0 out of 5
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Review from Susie C (Daughter of Resident) published on 28 August 2018
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5.0 out of 5
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Review from Ian M (Son of Resident) published on 24 August 2018
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5.0 out of 5
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Review from Lesley (Daughter of Resident) published on 23 August 2018
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4.0 out of 5
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Review from S L (Niece of Resident) published on 3 August 2018
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4.0 out of 5
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Review from Patricia G (Daughter of Resident) published on 3 August 2018
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5.0 out of 5
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Review from Ros W (Daughter-in-law of Resident) published on 31 May 2018
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5.0 out of 5
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The Review Score of 9.8 (9.760) out of 10 for Cedar Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.760 for Cedar Lodge is calculated as follows: ( (240 Excellents x 5) + (34 Goods x 4) + (1 Satisfactorys x 3) + (8 Very Poors x 1) ) ÷ 283 Ratings = 4.76
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Cedar Lodge is based on 23 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 23 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 7 Mar 2024
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 01 Apr 2025
Residential Care / Nursing Care / Respite Care
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Job Title: Manager
Joined: 2009
Nenita qualified as a Registered Nurse in 1990 in her native Philippines. She has worked all over the world, including nursing in hospitals in Saudi Arabia and Singapore, before moving to the UK in 2004. She began working at Forest Care as a Nurse and then progressing to Clinical Lead, Head of Care, Deputy Manager and now Registered Care Home Manager of Cedar Lodge.
Nenita’s hard-working nature and open-door policy gains respect from her staff, gives relatives peace of mind and enhances the lives of residents. She naturally leads her team by example in offering exemplary person-centred care to her service users, which her workforce reflects. in 2019, Nenita was selected as winner of the Frontline Leader of the Year at the Surrey Care Awards.
Job Title: Head of Care
Joined: 2008
Florisa graduated with a Bachelor of Science in Nursing and has built up 17 years of experience working in the UK as a nurse in a variety of medical settings. Florisa has now been working at Cedar Lodge for 10 years and is our compassionate and dedicated Head of Care.
With an extensive background in nursing, Florisa is responsible for managing the clinical care of the residents in the home. This involves supervising the Nurses, Senior Carers and Carers to ensure residents receive person-centred care in accordance with their assessed needs and plans of care, along with focusing on their mental, physical and emotional well-being.
Job Title: Home Administrator
Joined: 2014
Jayne started working with us at Cedar Lodge in 2014 and has quickly become part of the team and is equally committed to ensuring each and every resident is happy and well looked after. Jayne is a passionate member of the team who is proud to work at Cedar Lodge.
As Administrator, Jayne is responsible for the day-to-day administrative functioning of the home and supporting Nenita to ensure everything happens as it should. This involves a variety of tasks such as employment checks, enquiry handling, show rounds and admissions, to being a point of contact for residents and relatives while dealing with their day-to-day requests.
Job Title: Head Chef
Joined: 2017
Bhanu has been working as a professional Chef for over 10 years.
For 3 years, Bhanu has worked at Cedar Lodge as our talented and passionate Head Chef. He works hard to develop a menu that is appealing to residents while focusing on their nutritional and dietary needs.
Bhanu brings his strong creative flair to work every day, presenting his food in artistic ways and making sure there is a strong colour balance on the plate. Cooking with seasonal fresh foods is important to Bhanu, who is passionate about caring for our residents through his meals.
Job Title: Maintenance Manager
Joined: 2017
David is our Handyman who works very hard fixing things and making sure our home runs smoothly. This involves ensuring that any maintenance/repair works are carried out promptly and efficiently with minimum disturbance.
David is a wonderful support to the home and will often participate in special activities.
Job Title: Activities Team
Joined: 1992
Wendy and Yumi are our award-winning activities team. They excellently nurture residents’ social and mental well-being, alongside their physical care within the Activities they provide.
The activities team uses care plans and consider residents’ histories and hobbies to plan respectful activities that enhance lives, encourage socialisation and stimulate memories. This is an important part of our person-centred care.
