Cedar Court Care Home

Elmbridge Road, Cranleigh GU6 8TX
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9.6 105 Reviews
  • Cedar Court Care Home, Cranleigh
Cedar Court is a purpose-built care home for the elderly offering residential, nursing and dementia care over three separate floors. All floors has its own dining room, activities area and lounge.

The “home from home” feel at Cedar Court is created by the dedicated staff who have been selected not only for their professional ability but also for their commitment to truly making a difference for the people in their care.

Resident’s rooms are spacious and feature en-suite facilities. The communal areas are at the centre of what makes Cedar Court a real community whether it be at meal times or when enjoying activities. There are no fixed visiting hours so friends and family can come and see residents at any time.

Activities and day trips are an integral part of the resident’s well being. The activities coordinator encourages and helps residents continue with existing interests and also introduces new hobbies. The minibus is used frequently to take residents on day trips near and a little further from the home.

The dining experience at Cedar Court boasts fine home cooking by a professional chef who has created a menu to reflect the interests and tastes of the discerning residents.

Respite care at Cedar Court is very popular and enables those wishing to experience what the Home has to offer before making a full commitment.

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Care Provided by Cedar Court Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 75 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Diana Piscoi (Home Manager)
  • Admission Criteria
    • No Mental Health
    • Ages 65+
  • Room Information
    • Single Rooms (75)
    • Single Rooms with ensuite Wet Room (50)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2013

Funding & Fees Guide for Cedar Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,760
    • Self-Funded Residential Dementia Care from £1,870
    • Self-Funded Nursing Care from £1,870
    • Self-Funded Nursing Dementia Care from £1,870

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Cedar Court Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Cedar Court Care Home Reviews (105)

Total of 105, showing 1-20
9.6

Cedar Court Care Home has a Review Score of 9.6 (9.579) out of 10, based on 23 reviews in the last 2 years. Over all time Cedar Court Care Home has 105 reviews.

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Review from S L (Daughter of Resident) published on 28 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having been a resident 6 months ago for respite care we approached Cedar Court to provide more permanent care following a swift deterioration in my Mother's health. The management team acted quickly and positively to provide an assessment of my home and then provide suitable accommodation and care that
same afternoon. The nursing and care staff have been exemplary, showing kindness, and consideration and are always swift to respond to my Mum's needs. The management and admin staff have been brilliant in their assessment and reassessment of Mum's needs, moving her to the appropriate room as it became available. We are always grateful with a smile. My experience so far is very good.

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Review from Christopher W (Son of Resident) published on 21 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Couldn't have hoped for better care for our mother.

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Review from P C (Daughter of Resident) published on 23 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in residence since January 2024 and he has settled in well and joins in with some of the activities. The care given and staff members are all lovely and say 'hello' when you pass them. There is a good feeling around the home and he enjoys the food. They are pleasant to deal with on
any queries we might have.

Reply from Diana Piscol, Home Manager at Cedar Court Care Home

Thank you very much for your lovely feedback. We are so pleased that you are satisfied with our standard of care, it means a lot to our team to receive your comments.


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Review from Sarah T (Daughter of Resident) published on 23 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad arrived at Cedar Court Care Home after a long hospital stay. Immediately, he was welcomed and cared for. My mother and I both felt confident he was in good hands. Over the last few weeks nothing has been too much trouble for the staff. They are always one step ahead with any queries we may have.
Dad is happy and relaxed. As a family, we are so pleased we chose Cedar Court for dad's final few months. Thank you to all staff.

Reply from Diana Piscol, Home Manager at Cedar Court Care Home

Thank you very much for your lovely review. It was a pleasure to care for your father and get to connect with you as a family. The team will be so happy to receive your appreciation.


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Review from J J (Daughter of Resident) published on 1 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cedar Court gave my Mother the perfect, peaceful, and beautiful location for her last day on earth. The formalities of receiving her from the hospital were smooth despite the weekend admittance. The staff treated us as if we were royalty. The sun shone through the open French windows and the family
was able to relax after a harrowing week in the hospital.
Mummy held my father's hand all day sitting next to him on the sofa as she passed gracefully in my arms that night.

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Review from B H (Husband of Resident) published on 7 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident in the Nursing section at Cedar Court Care Home. She has received constantly effective support and is happy in the home. Her health has improved significantly through their care. The staff are friendly and understanding. The home and gardens are pleasant and the entertainment
provided is enjoyable and inclusive. Thanks to all at Cedar Court for their care and support.

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Review from J S (Husband of Resident) published on 24 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been at Cedar Court for almost one year now. She is well-settled and content. The staff have been brilliant in involving her in activities and provided wonderful care. It has a happy, welcoming atmosphere for regular visitors like myself. Thank you.

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Review from Natalie H (Niece of Resident) published on 20 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cedar Court provided palliative care for my uncle, during an extremely emotional and difficult time for our family. Cedar Court could not have been more thoughtful, caring and supportive to my uncle and our family as a whole. I could not thank them enough.

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Review from J M (Daughter of Resident) published on 13 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been at Cedar Court for 10 months. I have been touched by the kindness and professionalism of all the staff. My Mother could not be in a better home.

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Review from Michael H (Son of Resident) published on 1 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Dad has just passed having spent 8 months at Cedar Court, Cranleigh. He had Dementia and eventually died from that condition. The care he received from the Staff at Cedar Court was kind, patient, and carried out with smiles.
There felt like a genuine affection for my Dad and the other fellow sufferers,
by the Staff.
I can’t name the individual, but one person, in particular, was very kind to my Dad during his stay and kind to me at the end and throughout; I can only thank her from the bottom of my heart.

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Review from Dorothy S (Respite Resident) published on 3 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Following a recent operation and my husband's passing, I decided to have two weeks of respite care in Alexandra Wing of Cedar Court Care Home. I have nothing but praise for the care and attention I am receiving. It is proving to be just the rest I was so badly needing, and I can only thank all the staff
for the care I am receiving.

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Review from Sharon D (Daughter of Resident) published on 3 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, we are very pleased with Cedar Court Care Home. The staff are all lovely and caring, and the staff and management team are all excellent. My mum is very happy here, and we would recommend anyone else to come here.

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Review from Hilary S (Wife of Resident) published on 8 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of the care my husband received at Cedar Court during the last year of his life. He was treated with dignity and respect at all times by all members of staff and all his needs were anticipated and met with kindness and gentleness. My family and I were always made to feel
welcome and cared for when we were there.

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Review from Vanessa C (Daughter of Resident) published on 8 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the service supplied by the team at Cedar Court enough. This was an unexpected stay with me calling at 9 am on a Monday morning enquiring about spaces. The whole team moved swiftly to admit Mum the same day. She started with nursing care before transferring to residential. All the staff,
whether front of house, admin, nursing, care or cleaning always smiled and were super helpful. Thank you all.

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Review from Robert H (Respite Resident) published on 15 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I stayed at Cedar Court Care Home after being a patient in hospital for two months where I had lost two stone, immobile and quite depressed.
I received a very warm welcome from the management and staff who had even hung a canvas of my grandchildren on the wall to make me feel at home! My recovery
started immediately.
My care was superb during my six-week stay! All the staff were extremely kind and supportive. At first, I needed quite a lot of nursing care but I was always treated with respect and dignity. I soon gained the confidence to become more mobile and independent again whilst being encouraged and supported by the staff.
My relatives and friends were made to feel very welcomed whilst visiting. We were able to sit in the reception area or in the garden which was very relaxing, having been confined to a hospital room! Needless to say, I soon began to gain weight by eating home-cooked meals three times a day and snacks and drinks were provided throughout the day. Very grateful. Great place!

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Review from Sheila S (Respite Resident) published on 11 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My stay at Cedar Court Care Home was a new experience which proved to be enjoyable and fun with kind and helpful staff, great activities, lovely outdoor space for walking and getting fresh air in a garden with colourful plants to brighten one's day. The food was varied and could be ordered according
to one's choice and the delivery of hot drinks to my room was much appreciated. The staff were friendly, kind and remembered each person's name. The management team were lovely and supplied me with a TV and a Rotalla walking device. My stay was a positive experience.

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Review from Sue B (Daughter of Resident) published on 25 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mother is receiving is exemplary. She is 93 years old and is suffering with dementia but she is very happy in Cedar Court Care Home. She is well cared for, the food is good and her room well cleaned. Special recommendations please to one nurse, entertainments officer and the receptionist.
Five
stars.

Reply from Nimmy Markson, Home manager at Cedar Court Care Home

Dear Sue,
Thank you for your lovely review, we are so pleased to hear your comments. Your mother has settled in very well and made lots of new friends.


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Review from Neil S (Son of Resident) published on 14 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

"Transformation"
When Mum first arrived at Cedar Court Care Home, she could hardly walk, struggled with using toilet facilities, rarely ate regularly and hardly spoke to anyone. Now, she can walk short distances unaided, talks to everyone and is putting on weight.
All staff are super friendly. What's
not to like?

Reply from Nimmy Markson, Business Development Manager at Cedar Court Care Home

Dear Neil,
Your comments make our team very proud, it is really appreciated. We are pleased your mother is improving each day with us and enjoying her time here.


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Review from C L (Friend of Resident) published on 30 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend could not have been cared for in a more better way. She was treated with care and dignity. She was always clean and comfortable. Thank you.

Reply from Nimmy Markson, Home Manager at Cedar Court Care Home

Your review means a lot to the team, thank you so much. It is a pleasure to know from her friends that she is enjoying her time with us.


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Review from Jeannie L (Daughter of Resident) published on 28 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After struggling with my dad (91) living at home using 24-hour live-in care, plus external carers morning and night, we made the trepidatious decision to take him to a care home for a two-week trial. Thank goodness we did, it has changed everyone’s lives for the better. My mum (who is 89) and my siblings
and I were permanently anxious about Dad which was really impacting on our lives. Dad was very bored, as he was bed/chair bound and we couldn’t get him in a car for outings. Cedar Court Care Home in Cranleigh has changed all that, the staff are wonderful and so friendly. He is doing keep-fit, carpet bowls, quizzes and news catch-ups. He has found some new friends and has proved himself very popular with the lovely staff. As a family, we are delighted with how things have turned out and would highly recommend anyone considering a care home to try the two week trial. Needless to say, Dad is still there!

Reply from Nimmy Markson, BDM at Cedar Court Care Home

Dear Jeannie,
We are so pleased to read your comments, our lifestyle team and carers will be so appreciative of your lovely comments. We are happy and delighted to hear that he is enjoying all the wonderful activities and has made many new friends.


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Current Review Score: 9.6 (9.579)

Overview of Review Score

The Review Score of 9.6 (9.579) out of 10 for Cedar Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.579 for Cedar Court Care Home is calculated as follows: ( (172 Excellents x 5) + (87 Goods x 4) + (14 Satisfactorys x 3) ) ÷ 273 Ratings = 4.579

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cedar Court Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Oct 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (1)

Diana

Diana Piscoi

Job Title: Home Manager

Hello, my name is Diana . I am the Home Manager at Cedar Court. I have been working in Health and Social Care for 10 years in the UK. I am a trained Nurse with a background of Hospitality Management. I believe that we can make a difference in the lives of people who live with us.


Frequently Asked Questions about Cedar Court Care Home

What types of Care is Cedar Court Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Cedar Court Care Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Cedar Court Care Home have?

There are 75 Single Rooms.

What are the Facilities & Services at Cedar Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Cedar Court Care Home to the centre of Cranleigh?

1.2 mile(s) as the crow flies, distance by road may be significantly further.