Cedar Court Care Home

Elmbridge Road, Cranleigh GU6 8TX
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9.6 105 Reviews
  • Cedar Court Care Home, Cranleigh
Cedar Court is a purpose-built care home for the elderly offering residential, nursing and dementia care over three separate floors. All floors has its own dining room, activities area and lounge.

The “home from home” feel at Cedar Court is created by the dedicated staff who have been selected not only for their professional ability but also for their commitment to truly making a difference for the people in their care.

Resident’s rooms are spacious and feature en-suite facilities. The communal areas are at the centre of what makes Cedar Court a real community whether it be at meal times or when enjoying activities. There are no fixed visiting hours so friends and family can come and see residents at any time.

Activities and day trips are an integral part of the resident’s well being. The activities coordinator encourages and helps residents continue with existing interests and also introduces new hobbies. The minibus is used frequently to take residents on day trips near and a little further from the home.

The dining experience at Cedar Court boasts fine home cooking by a professional chef who has created a menu to reflect the interests and tastes of the discerning residents.

Respite care at Cedar Court is very popular and enables those wishing to experience what the Home has to offer before making a full commitment.

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Care Provided by Cedar Court Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 75 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Diana Piscoi (Home Manager)
  • Admission Criteria
    • No Mental Health
    • Ages 65+
  • Room Information
    • Single Rooms (75)
    • Single Rooms with ensuite Wet Room (50)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2013

Funding & Fees Guide for Cedar Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,760
    • Self-Funded Residential Dementia Care from £1,870
    • Self-Funded Nursing Care from £1,870
    • Self-Funded Nursing Dementia Care from £1,870

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Cedar Court Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Cedar Court Care Home Reviews (105)

Total of 105, showing 81-100
9.6

Cedar Court Care Home has a Review Score of 9.6 (9.579) out of 10, based on 23 reviews in the last 2 years. Over all time Cedar Court Care Home has 105 reviews.

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Review from Christine G (Daughter of Resident) published on 28 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for 3 years at Cedar Court Care Home before she died recently. She was very happy there and was well cared for and joined in all the activities which were brilliantly organised by the activities coordinator.


In her last few weeks when mum was ill, the care she received

was outstanding - she was treated by all the staff with love, respect and dignity. I would also like to thank the manager and his staff for the care and support they gave to me at the time.

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Review from Clive T (Son of Resident) published on 19 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff made mum's short stay very comfortable and were extremely attentive and helpful to us as a family. Would recommend Cedar Court to anyone as service/attention to detail is second to none.

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Review from D M (Sister-in-law of Resident) published on 16 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent accommodation, friendly carers who look after their residents well.

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Review from Peter M (Resident) published on 8 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I came into Cedar Court for respite care and I could not have been luckier. Lovely and wonderful staff, good food, activities. Thank you for all your great help!

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Review from J R (Friend of Resident) published on 5 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself I find coming to see my friend the staff are very friendly and helpful, nothing seems a bother to the carers as I have seen they really are helpful to the residents. Nothing seems to deter the staff in what they do. My view is they are well looked after as residents.

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Review from R M (Daughter of Resident) published on 7 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cedar Court was a place of respite in October - November for my dad. All the staff were extremely caring, helpful and welcoming. There was a family atmosphere about the place and his room was comfortable - a home from home. Dad enjoyed the activities provided, especially the Fashion Show. He was full
of praise for the food, the staff, activities and his time spent in Cedar Court.

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Review from Gillian C (Niece of Resident) published on 28 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My uncle is very happy at Cedar Court where he has been for over 4 years, but I think it is too expensive and do not see the justification for 7.5% increase. When you consider what the inflation rate is.

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Review from Thomas D (Grandson of Resident) published on 22 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nan seems very happy staying here which makes myself and my family very happy.
The staff always make us very welcome when visiting.

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Review from K D (Resident) assisted by family/friend published on 19 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came here after a fall in desperate need of help and support and I have found both here at Cedar Court. I am very grateful for their care.

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Review from M F (Resident) assisted by family/friend published on 19 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having decided with friends about their care home experiences, I have decided that Cedar Court is excellent.

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Review from Helen M (Granddaughter of Resident) published on 19 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother was originally admitted to Cedar Court for a short stay but as her needs have changed she is now staying there on a long-term basis. She was initially understandably nervous as change can be a daunting thing, but it didn't take her long to settle in and she now loves it there and wouldn't
have it any other way. The staff are very caring and she has lots of activities to keep her both mentally and physically active within her limits. It gives us (her family) great peace of mind to know that she is happy, living with dignity and is well taken care of. Should her future health needs increase then we are pleased that there is the potential for Cedar Court to accommodate these with the other levels of care services they provide.

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Review from Barbara P (Resident) published on 15 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved into Cedar Court Care Home on 5.6.2017. I was apprehensive at first but within days I felt very at ease and happy with the move.


Management and assistants filled me with confidence. My room was very welcoming and I really regard this as my home.


The food is good and varied. Everywhere

is clean and nicely decorated. Nothing is too much trouble.

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Review from E B (Daughter of Resident) published on 15 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with the care my mother is receiving at Cedar Court. The staff are very helpful and supportive of my Mum's needs. They listen to her and respect her space and independence. They know when to step in and when to let her get on by herself. I very much feel they allow her to be herself.

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Review from M M (Wife of Resident) published on 15 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very kindly and extremely helpful care.

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Review from Pamela C (Wife of Resident) published on 15 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been at the home since April 2015 and I visit every day. Since the new owners/new management team, there has been an excellent improvement. The atmosphere amongst carers is one of working together for the benefit of residents. I can only speak for the Albert Wing.

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Review from Doreen H (Resident) published on 12 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very well looked after. Nice room, plenty of activities and occasional outings and I can sit in the garden and meet fellow residents.
Mostly good food. Care workers extremely good. Shoe box appeal means I meet fellow residents, Big screen shows films, i.e Dads Army that I enjoy. A very good library.
Hairdresser available. Entertainment. Visitors welcome. My activities reading, word puzzle and jigsaws.

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Review from Elaine F (Daughter-in-law of Resident) published on 8 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given is exceptional. All staff know my mother-in-law very well and help make her day to day life a happy one. Friendships have been made with both residents and staff which helps us feel more relaxed that my mother-in-law is happy. My mother-in-law has thrived since moving here from another
nursing home and continues to do so. Thank you, doesn't seem enough words to express our feelings.

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Review from J H (Wife of Resident) published on 7 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was in Cedar Court Care Home for the second time now for 2 weeks respite in August. The staff are just wonderful to him and he is very happy there. The whole family are delighted about how he has settled to having respite stays at Cedar Court and I am delighted with all aspects of the service.
Having confidence in knowing my husband's needs are being met, allows me to holiday with my grandchildren without any worries about him being upset or difficult (which he can be). I understand that each home is different but for me when I go to Cedar Court, it feels like someone such as my husband has arrived home as opposed to going to a home. Formality is replaced by a warm welcome. Last time I took him there he was whisked off to join others for lunch - during the short period while I took his bag to his room, he had settled to talking to others at the table to the extent he just offhandedly waved me goodbye. That is what I call a result!

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Review from Andrew T (Grandson of Resident) published on 6 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandmother is living in Cedar Court for over a year now. Sadly as I study overseas I am not visiting her very often but every time when I come she will tell me how happy is she at Cedar Court. She knows all the staff and she is very fond of them. As I am not here all the time I can not comment more
than what is she telling me about Cedar Court and until now I can say that she loves it here.
What I know is that everytime when I visit she is happy and looking very well looked after, all the time I am meeting the manager on the corridors and the staff is very communicative and friendly.

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Review from Carol J (Friend of Resident) published on 6 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I know Cedar Court Care Home for 13 years, my auntie was the very first resident here and afterwards my friend. The facilities in Cedar Court are good, the staff is definitely very friendly, is a lovely atmosphere. The care provided is very good, the staff are very caring.

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Current Review Score: 9.6 (9.579)

Overview of Review Score

The Review Score of 9.6 (9.579) out of 10 for Cedar Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.579 for Cedar Court Care Home is calculated as follows: ( (172 Excellents x 5) + (87 Goods x 4) + (14 Satisfactorys x 3) ) ÷ 273 Ratings = 4.579

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cedar Court Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Oct 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (6)

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Meet the Team (1)

Diana

Diana Piscoi

Job Title: Home Manager

Hello, my name is Diana . I am the Home Manager at Cedar Court. I have been working in Health and Social Care for 10 years in the UK. I am a trained Nurse with a background of Hospitality Management. I believe that we can make a difference in the lives of people who live with us.