My Mother could not be in a better home.
J M (Daughter of Resident)
It has a happy, welcoming atmosphere for regular visitors like myself. Thank you.
J S (Husband of Resident)
lovely outdoor space for walking and getting fresh air in a garden with colourful plants
Sheila S (Respite Resident)
Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
Cedar Court Care Home has a Review Score of 9.6 (9.579) out of 10, based on 23 reviews in the last 2 years. Over all time Cedar Court Care Home has 105 reviews.
Review from Ann L (Resident) published on 6 September 2017
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Facilities
Care / Support
Cleanliness
Treated with Dignity
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Safety / Security
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Value for Money
Review from Tony P (Brother-in-law of Resident) published on 11 August 2017
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Care / Support
Cleanliness
Treated with Dignity
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Value for Money
Review from P B (Daughter of Resident) published on 7 August 2017
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Reply from Jasmine Pearson, Sales/Marketing at Cedar Court Care Home
Thank you from all of us for your feedback! We are so pleased to hear your Mother has settled in well and if we can do anything to help you further, just let us know!
Facilities
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Treated with Dignity
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Review from M P (Resident) published on 7 August 2017
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Safety / Security
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Review from Richard W (Son-in-law of Resident) published on 31 July 2017
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Treated with Dignity
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The Review Score of 9.6 (9.579) out of 10 for Cedar Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 23 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.579 for Cedar Court Care Home is calculated as follows: ( (172 Excellents x 5) + (87 Goods x 4) + (14 Satisfactorys x 3) ) ÷ 273 Ratings = 4.579
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Cedar Court Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 23 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 5 Oct 2021
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Job Title: Home Manager
Hello, my name is Diana . I am the Home Manager at Cedar Court. I have been working in Health and Social Care for 10 years in the UK. I am a trained Nurse with a background of Hospitality Management. I believe that we can make a difference in the lives of people who live with us.