Open visiting policy at Coxhill Manor, helps residents and loved ones share visits at the times most convenient for them.
Coxhill Manor Nursing and Residential Home has a Review Score of 9.8 (9.830) out of 10, based on 19 reviews in the last 2 years. Over all time Coxhill Manor Nursing and Residential Home has 55 reviews.
Review from L G (Wife of Resident) published on 14 March 2025
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Overall Experience
5.0 out of 5
Reply from Home Manager, Home Manager at Coxhill Manor Nursing and Residential Home
Thank you for your lovely review, we really appreciate your kind words about our team. We're committed to person-centred care and it's so important to us that residents can live life how they choose and involve themselves in activities as much or as little as they like. Thanks again for your feedback!
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Review from S P (Friend of Resident) published on 14 January 2025
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Overall Experience
5.0 out of 5
Reply from Sudhir, Home Manager at Coxhill Manor Nursing and Residential Home
Thank you for your kind words and recognition of the team. We're so pleased that your friend is receiving such great care at Coxhill Manor. I will pass on your kind comments to the whole team who will be delighted to hear your feedback.
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Review from T P (Daughter of Resident) published on 14 January 2025
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5.0 out of 5
Reply from Sudhir, Home Manager at Coxhill Manor Nursing and Residential Home
Thank you for taking the time to leave us such a fantastic review! We're delighted to hear that your mother is receiving such great care at Coxhill Manor. The care and services we deliver as a team to our residents and their loved ones is extremely important to us. I will pass on your kind comments to the whole team.
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Review from L S (Niece of Resident) published on 4 November 2024
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Overall Experience
5.0 out of 5
Reply from Home Manager, Home Manager at Coxhill Manor Nursing and Residential Home
Thank you for your wonderful feedback. It's so lovely to see that your aunt is settling in and we're happy this has given you peace of mind. We'll be keeping you posted about your aunt and all the great activities and events she'll be enjoying at Coxhill Manor!
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Review from Keith H (Son of Resident) published on 8 October 2024
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5.0 out of 5
Reply from Home Manager, Home Manager at Coxhill Manor Nursing and Residential Home
Thank you so much for your lovely comments regarding our team at Coxhill, they will be touched to hear your kind words!
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Review from M M (Daughter of Resident) published on 3 September 2024
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Overall Experience
5.0 out of 5
Reply from Sudhir Sijapati, Home Manager at Coxhill Manor Nursing and Residential Home
Many thanks for your positive review. Your wonderful comments have been passed on to the team at Coxhill Manor who will be delighted to hear your feedback.
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Review from J H (Partner of Resident) published on 2 September 2024
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Overall Experience
5.0 out of 5
Reply from Sudhir Sijapati, Home Manager at Coxhill Manor Nursing and Residential Home
Thank you for your kind words and recognition of the team at Coxhill Manor, the care, services and support we deliver as a team to your partner and whole family is extremely important to us. Your feedback will be shared with the team.
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Review from S F (Goddaughter of Resident) published on 21 August 2024
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5.0 out of 5
Reply from Home Manager, Home Manager at Coxhill Manor Nursing and Residential Home
We're delighted that your Godmother is happy living with us at Coxhill, thank you so much for your feedback!
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Review from A M (Son-in-law of Resident) published on 21 August 2024
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5.0 out of 5
Reply from Home Manager, Home Manager at Coxhill Manor Nursing and Residential Home
Thank you so much for your feedback, we're so glad that your Mother-in-law is getting on so well! We will share your lovely comments with our team.
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Review from J S (Daughter of Resident) published on 25 June 2024
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5.0 out of 5
Reply from Home Manager, Home Manager at Coxhill Manor Nursing and Residential Home
On behalf of the Coxhill team, we would like to thank you for your wonderful feedback; giving peace of mind to families is all part of Aria caring from the heart, thank you again for your feedback.
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Review from David F (Respite Resident) published on 14 June 2024
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5.0 out of 5
Reply from Home Manager, Home Manager at Coxhill Manor Nursing and Residential Home
Thank you for your lovely feedback. The care and services we deliver as a team to our residents are extremely important to us. Your feedback will be shared with the team, thank you.
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Review from M O (Niece of Resident) published on 6 June 2024
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Overall Experience
5.0 out of 5
Reply from Home Manager, Home Manager at Coxhill Manor Nursing and Residential Home
Thank you for taking the time to leave us such a lovely review! We're delighted to hear that your aunt is receiving such great care at Coxhill Manor, which gives you peace of mind, and we will pass on your caring comments to the whole team.
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Review from Ian K (Son of Resident) published on 29 May 2024
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5.0 out of 5
Reply from Home Manager, Home Manager at Coxhill Manor Nursing and Residential Home
Thank you for taking the time to leave us a review and for your lovely comments about our home, grounds, activities, and team at Coxhill Manor. We are pleased your mum has settled in, your feedback will be shared with the team.
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Review from Les L (Husband of Resident) published on 19 April 2024
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Overall Experience
5.0 out of 5
Reply from Home Manager at Coxhill Manor Nursing and Residential Home
Thank you, Les, for taking the time to leave us a review and we are pleased we could support in the celebrations. Your feedback will be shared with the team.
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Review from Louise B (Daughter of Resident) published on 23 February 2024
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4.0 out of 5
Reply from Home Manager, Home Manager at Coxhill Manor Nursing and Residential Home
Many thanks Louise for taking the time to leave us a review and for your lovely comments about our home, team and activities at Coxhill Manor. Your feedback will be passed on to the team.
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Review from J M (Daughter of Resident) published on 27 December 2023
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5.0 out of 5
Reply from Home Manager at Coxhill Manor Nursing and Residential Home
Thank you for taking the time to leave us a review and for your kind words about our home and team at Coxhill Manor, it is lovely to hear that you and your family have peace of mind based on the care your mother is receiving. Your feedback will be shared with the whole team.
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Review from C M (Daughter of Resident) published on 7 December 2023
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Overall Experience
5.0 out of 5
Reply from Home Manager, Home Manager at Coxhill Manor Nursing and Residential Home
Thank you for taking the time to leave us a review and for your lovely comments about the care your mother has received, as well as recognition of the team at Coxhill Manor. Your comments have been passed on to the team who will be delighted to hear your feedback.
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Review from Cynthia S (Daughter of Resident) published on 20 October 2023
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Overall Experience
4.0 out of 5
Reply from Home Manager, Home Manager at Coxhill Manor Nursing and Residential Home
Cynthia, we would like to thank you for your words of kindness which are very much appreciated. We strive for personalised-centred care for all those living in our community and try to ensure that both they and their families experience that home-from-home feeling. All comments will be passed on to the team and thank you again for the review.
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Review from Neil W (Husband of Resident) published on 26 June 2023
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Overall Experience
5.0 out of 5
Reply from Home Manager, Home Manager at Coxhill Manor Nursing and Residential Home
Thank you for your kind words and recognition of the team at Coxhill Manor. We are really sorry for your loss and we hope we made your wife’s last days as peaceful as possible. Your comments will be passed on to the team.
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Review from J M (Son of Resident) published on 9 November 2022
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Home Manage at Coxhill Manor Nursing and Residential Home
Thank you for your review and positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. Your feedback will be passed on to the team.
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The Review Score of 9.8 (9.830) out of 10 for Coxhill Manor Nursing and Residential Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.830 for Coxhill Manor Nursing and Residential Home is calculated as follows: ( (189 Excellents x 5) + (32 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 224 Ratings = 4.83
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Coxhill Manor Nursing and Residential Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 18 Dec 2019
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2021
As a Home Manager of Coxhill Manor, I am proud to lead an enthusiastic and compassionate team, who are passionate about what they do and dedicated to providing excellent care to our residents.
I feel fortunate to work alongside such caring and skilled individuals who strive to care for the residents with the love and kindness we would expect from our own families.
I have gained over 11 years of experience working within health care, starting my journey in healthcare as a care assistant. As my experience developed, I had opportunities to progress to work as a team leader, care manager, deputy and home manager.
I hold a Master's in Nursing and Healthcare and qualification in health and social care.
I am passionate about well-being and happiness for all our residents and staff. As a home manager, I lead by example to promote a highly motivated team and deliver person-centred care to our residents.
I firmly believe that every resident should be involved in all decisions relating to their own and should have as many opportunities as possible to live life as actively and independently as they choose.
Job Title: Receptionist
I have an in-depth knowledge of the running of Coxhill Manor, starting here in 2014 and working within several areas of the home. I keep the home organised and on track with whatever the day brings and put the residents first with everything we do.
Job Title: Regional Activities Co-ordinator
I am passionate about getting to know each resident and their family, so activities are person-centred. There is nothing more satisfying than seeing a resident engage and enjoy an activity you host, no matter what their ability.
