Barchester Epsom Beaumont Care Home

20/22 Church Street, Epsom KT17 4QB
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9.8 99 Reviews
  • Barchester Epsom Beaumont Care Home, Epsom
Barchester Epsom Beaumont makes the most of pleasant grounds and a versatile interior, in a Grade II listed building, to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.

The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.

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Care Provided by Barchester Epsom Beaumont Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 56 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Ervin Gergely (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (56)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2012

Funding & Fees Guide for Barchester Epsom Beaumont Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,910

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Epsom Beaumont Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Own parking on site for visitors and guests to Epsom Beaumont.


Barchester Epsom Beaumont Care Home Reviews (99)

Total of 99, showing 61-80
9.8

Barchester Epsom Beaumont Care Home has a Review Score of 9.8 (9.777) out of 10, based on 28 reviews in the last 2 years. Over all time Barchester Epsom Beaumont Care Home has 99 reviews.

Overall Experience

  • 66
  • 28
  • 4
  • 0
  • 1

Date Published

99
14
24
28
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Review from R F (Resident) published on 23 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Fine. We are fed every day and have a choice of food. We walk around a large garden and looked after very well.

Reply from Mark Chakravarti, General Manager at Barchester Epsom Beaumont Care Home

Thank you so much R F, for your feedback, this is very helpful to me and my team. We will keep improving our standards as requested.


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Review from Benedict W (Son of Resident) published on 8 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A good looking comfortable home with some standout common rooms (although it is fair to say that an additional common room or just a couple of small additional seating areas would be welcome). There is also a fabulous garden, spacious, well maintained and a great paved area for sitting outside in the
summer. Staff are welcoming and nearly always cheerful with many (when time permits) willing to go the 'extra mile' to try and make residents more comfortable. Menu seems varied and the food is often very good. Activities are often varied (opera singers, dance classes, slow yoga etc). An effort is made to involve families in the home and its running with events such as regular Q&A and feedback sessions together with BBQs and so on.
It would be nice if more outside trips could be organised for residents although I appreciate this can be a logistical challenge. Because part of the home is Grade 2 listed (which means it looks lovely) updating and maintaining can be a challenge.

Reply from Mark Chakravarti, General Manager at Barchester Epsom Beaumont Care Home

Thank you Benedict for your feedback, we will work on your comments, staff value this feedback as it helps us to make further improvements where necessary.


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Review from Andy W (Son of Resident) published on 7 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't express and thank the staff enough for how great this home has been. All the staff are amazing, making sure my needs and wishes are met as well as my mother's. They make us feel at home and welcome all our requests. There are always activities happening which I am invited to as well as my mum.
So a big thank you to everyone.

Reply from Mark Chakravarti, General Manager at Barchester Epsom Beaumont Care Home

Thank you for such positive feedback. It is much appreciated and I am grateful to share this with my team who are always trying to make improvements.


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Review from D A (Resident) published on 6 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff very helpful. Could do with a small shop for toiletries etc.

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Review from Raj S (Son of Resident) published on 9 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father in the home was looked after really well, I want to thank you, the care team and management, who always want do anything to please my dad who could be difficult with his likes and dislikes. The head chef made him special Indian meals which he loved very much, he passed away in the home and
I am so grateful to the Epsom team for taking care of my dad in such a pleasant way.

Reply from Mark Chakravarti, General Manager at Barchester Epsom Beaumont Care Home

Thank you for your lovely feedback, the staff work really hard to care for all our residents and its nice to hear positive feedback, I will share this with all my team.


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Review from Rani D (Daughter of Resident) published on 9 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My mother is a resident here, the carers are fabulous, I cannot fault them. However, as for management, that is completely different. All I will say is be mindful of how you talk to the general manager in particular, he is aggressive and does not mix his words. Walking into the care home, it looks fabulous
here, but please if you leave a loved one as a resident here, look beyond the first floor and explore the building as a whole.

Reply from Mark Chakravarti, General Manager at Barchester Epsom Beaumont Care Home

We are sorry you are not happy with the management as you have mentioned, we have tried to contact you by phone and email so we can discuss any concerns you may have at Epsom Beaumont. However, you have not answered or responded to our emails or letters.


The health and well being of all our residents is our absolute priority and our staff have continued training in order to provide this. Please feel free to contact the home manager or our Regional Director if you wish to discuss any of the points raised in more detail. thank you for letting us know that the care team do a fabulous job, you mention facilities and safety is very poor but your mother is looked after in a secured unit, we have just completed and refurbished the unit and all our residents are safe and secure, we apologise if there was any misunderstanding as you selected the home for your mother and every time we have seen you, you have confirmed to the team that you are very pleased how the staff are looking your mother. If there is anything we can do, please let us know and we will try to address it.


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Review from Chris J (Respite Resident) published on 29 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I stayed at Epsom Beaumont for several days and I was quite nervous but I settled in really well with the staff giving me a warm welcome and being greeted by the manager. The food was really nice and the garden there is extraordinarily beautiful. There were always activities to do in the garden as well!

Reply from Mark Chakravarti, General Manager at Barchester Epsom Beaumont Care Home

Thank you so much for your feedback Chris, I will share this with my team.


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Review from Robin H (Son of Resident) published on 29 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Inspiring, caring, empathetic staff with a great atmosphere, surroundings and space with a great activities coordinator that my mum loves. It all really makes a big difference in my mum's health and fitness.

Reply from Mark Chakravarti, General Manager at Barchester Epsom Beaumont Care Home

Thank you so much for giving us your feedback, this really helps us to make improvements and celebrate success with my team.


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Review from Colin F (Relative of Resident) published on 15 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely people, always greeted on arrival and told to help myself to food and drinks. Some staff are always willing to go the extra mile to help my relative at this home and have made huge changes to his life and given him new opportunities.

Reply from Mark Chakravarti, General Manager at Barchester Epsom Beaumont Care Home

Thank you for your feedback, we will keep improving and making changes when needed. Much appreciated.


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Review from Jackie W (Resident) assisted by family/friend published on 12 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The activities are always good and it is nice to be in a group together. I enjoy some of the outings, for example, the theatres we attend. It is nice not having to do any planning. It is a very clean place as well.

Reply from Mark Chakravarti, General Manager at Barchester Epsom Beaumont Care Home

Thank you for your lovely feedback, we will continue to deliver high-quality care. (General Manager)


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Review from Hanna M (Regular Volunteer) published on 6 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A really warm home, residents are given regular personal attention and well looked after. The activity coordinator is always coming up with new and fun ideas to keep them occupied and entertained.

Reply from Mark Chakravarti, General Manager at Barchester Epsom Beaumont Care Home

Thank you so much for your positive feedback, it's nice to share this with my team.


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Review from Teejay H (Friend of Resident) published on 6 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit resident on a regular basis, he always has something to talk about and always happy. He loves being in the garden and the smell of the flowers. The activities coordinator is very helpful, would go out of her way to get the individuals involved in the daily activities. Also resident loves to
watch DVD's.

Reply from Mark Chakravarti, General Manager at Barchester Epsom Beaumont Care Home

Thank you so much for your positive feedback, it's nice to share this with my team.


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Review from Julia S (Resident) published on 31 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have recently moved upstairs to the Jubilee unit and am enjoying it here. There are always activities and music and staff are always around to help. I have made new friends and there are always people walking about to talk to. I can also still visit downstairs.

Reply from Mark Chakravarti, General Manager at Barchester Epsom Beaumont Care Home

Thank you so much for your positive feedback, it's nice to share this with my team.


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Review from Sharon H (Friend of Resident) published on 31 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I visit my friend and when I see him he is always interacting with the activities which he appears to enjoy. The staff are friendly and helpful.

Reply from Mark Chakravarti, General Manager at Barchester Epsom Beaumont Care Home

Thank you so much for your positive feedback, it's nice to share this with my team.


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Review from C H (Resident) published on 25 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Although I have been a resident here for just over 2 weeks, I am unable to fault it. I am treated as a valuable guest, looked after totally. The food is excellent, sometimes too much.
There are good activities going on every day. Staff are friendly and efficient.

Reply from Mark Chakravarti, General Manager at Barchester Epsom Beaumont Care Home

Thank you so much for your positive feedback, it's nice to share this with my team.


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Review from Rosalinde H (Daughter of Resident) published on 18 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly my mum spent such a short time at Epsom Beaumont but whilst there, experienced the best of everything. She was able to convey how much she loved being here, enjoying the views over the beautiful gardens and being able to rest in luxurious surroundings.
The care and attention given was the best
anyone could hope for. All staff were very professional, kind-hearted and alert to mum's needs. Thank you all for being 'you'.

Reply from Mark Chakravarti, General Manager at Barchester Epsom Beaumont Care Home

Thank you Rosalinde for your feedback, it was a real pleasure having your mother staying with us. I hope she is keeping well and you're welcome to join us for our daily activities.


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Review from Susan D (Daughter of Resident) published on 20 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During our mother's stay of nearly 6 years at The Beaumont she could not have received better care anywhere, and she made treasured friendships with both staff and other residents and their relatives. She felt truly at home there and we will always remember her visits to the Jubilee Unit to check if
they had a better selection of cakes than downstairs, and her awarding the mini bus driver marks out of 10 for their driving on the many outings she enjoyed!
We too have always been made to feel welcome, and any concerns or requests acted on quickly and without us being made to feel that we were making a fuss. On numerous occasions, the staff have gone out of their way to help, and have gone above and beyond what could have been expected of them.
Thank you to everyone for your kindness, care and friendship to us all.

Reply from Mark Chakravarti, General Manager at Barchester Epsom Beaumont Care Home

Thank you so much for taking the time to review our services at Epsom Beaumont. We are delighted to hear the positive changes you have witnessed. We will keep working hard to ensure this is on-going and your feedback is greatly appreciated and vital in helping us to make improvements. General Manager


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Review from Maureen H (Wife of Resident) published on 27 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Service is disappointing. Carers don't always listen to you, time waiting for commode is not good. But, since a new manager has been here, things have improved, she takes time to talk to you and acts on what she has been told.

Reply from Mark Chakravarti, General Manager at Barchester Epsom Beaumont Care Home

Thank you so much for taking the time to review our services at Epsom Beaumont. We are delighted to hear the positive changes you have witnessed. We will keep working hard to ensure this is on-going and your feedback is greatly appreciated and vital in helping us to make improvements.


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Review from Chris M (Son of Resident) published on 9 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in Beaumont for a month during which time the care she received was excellent, with all staff very polite and caring.
Nothing seemed to be too much trouble for them and they were always available to answer any questions.
The whole feel of Beaumont was good from the moment you walked
in the door.
I would have no problems in recommending Beaumont to any of my family or friends.

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Review from V H (Resident) published on 17 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since being transferred from hospital to this nursing home my mother's health has improved beyond belief. The staff are very kind and have formed a relationship with my mother after only a few weeks.
Today for the first time, I had a real conversation with her ending by saying.
"I like it here" what
more can I wish for.

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Current Review Score: 9.8 (9.777)

Overview of Review Score

The Review Score of 9.8 (9.777) out of 10 for Barchester Epsom Beaumont Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.777 for Barchester Epsom Beaumont Care Home is calculated as follows: ( (259 Excellents x 5) + (65 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 328 Ratings = 4.777

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Epsom Beaumont Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 May 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (48)

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Meet the Team (9)

Claude

Claude Murphy

Job Title: Administrator

Joined: 2024

I am Claude, I joined Epsom Beaumont in October 2024 as the Administrator.


I have worked in nursing homes and hospitals as a Finance and HR administrator for the past 20 years and do enjoy my role as an Administrator.


I am excited about my new role here at Epsom and look forward to working with the team.


Amanda

Amanda Dixon

Job Title: Admin Assistant

Joined: 2024

Hi, my name is Amanda, I am the admin assistant at Epsom Beaumont Care Home. I look after the front of the house and I am always very approachable and happy to help, so always feel free to come and have a chat.


Marialeth

Marialeth Corynoy

Job Title: Nurse

Joined: 2024

Hi, my name is Maria and I am one of the nurses at Epsom Beaumont Care Home.


Anthony

Anthony Ogbuewu

Job Title: Care Assistant

Joined: 2024

Hi, I am Anthony. I am a carer at Epsom Beaumont Care Home. I have vast experience in caring. I find joy in delivering the best standard of care to the residents.


Rostom

Rostom Abidi

Job Title: Head Chef

Joined: 2023

My name is Rostom Abidi
I joined Barchester in 2021 at Wimbledon Queens Court and have recently joined the team here at Epsom Beaumont.
I particularly enjoy baking and decorating cakes. I am passionate about providing good quality restaurant standard food for our residents.


Robin

Robin Currie

Job Title: Head of Maintanence

Joined: 2023

My name is Robin, I am the Head of Maintenance here at Epsom Beaumont Care Home. Before joining Barchester Healthcare I worked in the construction and maintenance industry. I have over 20 years of experience in this industry. It is my pleasure to be working at Epsom Beaumont Care Home and keep this beautiful home in tip-top condition for our residents.


Louisa

Louisa Capaldi

Job Title: Activities coordinator

Joined: 2022

I always said when I started working I wanted to have a rewarding job that puts a smile on people’s faces and makes their day just that little bit brighter!


I started working in the care sector as a hospitality Assistant, and then became a carer and then the activities coordinator. I really enjoy getting the residents up and moving, and getting active.
I enjoy learning new things about the residents and doing meaningful activities with them that they enjoy and benefit from.


Parvinder

Parvinder Kaur

Job Title: Clinical Lead and RGN

Joined: 2018

Clinical lead: Parvinder Kaur, RGN


I have been qualified general nurse for over 20 years. I have worked in the UK for many years as a nurse and as the Deputy manager for large nursing homes. I enjoy working in the care sector and being hands on, where I could both nurture my team and deliver great outcomes for those we support.


My passion is always strive to ensure anyone in our care receives the safest and highest quality support, and I am excited that Barchester has given me the opportunity to do this.


Ervin

Ervin Gergely

Job Title: General manager

Joined: 2025

My name is Ervin Gergely , and I am honoured to introduce myself as General Manager of Epsom Beaumont.
With 10 years of experience in healthcare, my passion has always been creating a warm, supportive, and high-quality environment for residents, staff, and families alike.
My goal is to ensure that Epsom Beaumont continues to be a place where residents receive excellent care, staff feel valued, and families have peace of mind.