Fir Tree House

2 Fir Tree Road, Banstead SM7 1NG
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7.7 4 Reviews
  • Fir Tree House, Banstead
Fir Tree House in Banstead care for up to 31 residents.

Operated by NSR Care Homes Ltd, it ensures every resident is as happy and contented as possible. '

The care home's trained staff ensure that residents' dignity is maintained and they are also given lots of choice in relation to their diet, clothes and activities.

Fir Tree House offers activities, including occupational therapy to keep residents fit, musical entertainers and summer outings to places such as Epsom Downs or Box Hill.

Residents can decide whether or not they would like to participate in activities.

Fir Tree House was awarded 'Good' in all areas at its latest CQC review (March 2022).

Care Provided by Fir Tree House

  • Type of Service
  • Nursing Home
  • Privately Owned
  • For a maximum of 35 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Offered
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • NSR Care Homes Ltd
  • Person in charge
  • Roshan Seedheeyan (Manager)
  • Admission Criteria
    • Social Services referral, private
    • Ages 18+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2006

Funding & Fees Guide for Fir Tree House

  • Weekly Charges per Person
    • Self-Funded Residential Care £900 – £1,150
    • Self-Funded Residential Dementia Care £1,150 – £1,250
    • Self-Funded Nursing Care £1,200 – £1,250
    • Self-Funded Nursing Dementia Care £1,200 – £1,250
    • RESPITE Self-Funded Residential Care £800 – £900
    • RESPITE Self-Funded Residential Dementia Care £900 – £1,000
    • RESPITE Self-Funded Nursing Care £1,200 – £1,250
    • RESPITE Self-Funded Nursing Dementia Care £1,200 – £1,250
  • Fee exclude Chiropodist , hairdressing.


  • (these prices are only a guideline, please contact Fir Tree House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Open to visit, Covid19 check and precaution.


7.7

Fir Tree House has a Review Score of 7.7 (7.726) out of 10, based on 1 reviews in the last 2 years. Over all time Fir Tree House has 4 reviews.

Overall Experience

  • 3
  • 1
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  • 0

Date Published

4
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3
Overall Experience  Overall Experience 5.0 out of 5

Very impressed with the genuine care and quality of support given. The home was always very well-staffed, telephone enquiries were dealt with promptly, and paperwork was handled efficiently. Would highly recommend it.

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Overall Experience  Overall Experience 5.0 out of 5

The care and attention shown to my brother were excellent.

Reply from Victoria Harden, Manager at Fir Tree House

Thank you for your kind words and true reflection of the care delivered to your lovely brother.
From all of us at Firtree House Nursing Home.
Please do keep in touch.


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Overall Experience  Overall Experience 4.0 out of 5

The highly individualised care my elderly brother received at Fir Tree House nursing home was evident from the start of his stay. This reassured me that my choice of Fir Tree House was the right one for his needs - he was in the advanced stage of dementia. I visited regularly and I was impressed by
the dedication and engagement of all staff, regardless of their respective roles, all carrying out their work with kindness and compassion. The nurses kept me informed of my brother's changing nursing requirements and they were always approachable and communicative, especially during the last few weeks of his life.

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Overall Experience  Overall Experience 5.0 out of 5

My mother originally went into Fir Tree House Nursing Home for respite, it was decided she could not return home and has been there for nearly two years.
I can't fault the management and staff, they are all lovely and very caring. The meals are all freshly cooked and Mum says she really enjoys them.
She has a very nice room and I have added pictures, photos and ornaments from her old home to make it feel homely.
I could not have picked a better place for my mum to spend the rest of her life.

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Current Review Score: 7.7 (7.726)

Overview of Review Score

The Review Score of 7.7 (7.726) out of 10 for Fir Tree House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.583 for Fir Tree House is calculated as follows: ( (7 Excellents x 5) + (5 Goods x 4) ) ÷ 12 Ratings = 4.583

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.143 Points relating to the number of positive Reviews for Fir Tree House is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7. 1 Positive Reviews ÷ 7 = 0.143

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Aug 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Fir Tree House

What types of Care is Fir Tree House registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Fir Tree House provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Fir Tree House have?

There are 35 Single Rooms.

What are the Facilities & Services at Fir Tree House?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Fir Tree House to the centre of Banstead?

0.7 mile(s) as the crow flies, distance by road may be significantly further.