St George's Care Home

5 Byfleet Road, Cobham KT11 1DS
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9.8 63 Reviews
St George’s is a purpose-built dementia care home. The home is dedicated to caring for adults living with dementia, from early onset to more complex end-of-life needs, the home provides all types of dementia care including nursing, residential, Parkinson’s and short-stay care.

The home has its own dementia champions who work to improve the quality of life for residents through daily activities and opportunities for reminiscence and stimulation. Furthermore, everything at St George’s is on one floor, making it easier for residents to find their way around. The home’s interior has been decorated to suit individuals with dementia, being colour-themed and including memory triggers.

The home has a home for home atmosphere, pleasant communal areas, and a secure well-maintained courtyard garden, it provides a relaxing living environment. The home also benefits from its on-site pub, hairdressers and tea hut for all to enjoy.

All bedrooms have en-suite facilities, the majority lead out to the garden or courtyard area and all come with a 24-hour call system.

Enjoying food is an important part of life. The chefs create well-crafted menus made with the freshest ingredients. Soon after a resident arrives at St George’s, staff discuss their personal preferences and dietary needs with them.

There’s a real sense of community at the home. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. So whether loved ones already have a hobby or would like to take up a new one, there are lots of exciting activities to get involved in. Anyone is welcome to pop in and join in.

Follow the home on Facebook to find out more about the great things that go on day to day, search 'Bupa UK St George's Care Home'.
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Care Provided by St George's Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • For a maximum of 63 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sachin Rajkumarsingh (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (63)
    • Single Rooms with ensuite Wet Room (63)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for St George's Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Facilities

  • Bar/Café
  • Gardens
  • Ground Floor Accommodation only
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home is open to admissions. The home is open to everyone. No need for your loved one to have Bupa health insurance. The home is on the doorstep of Painshill, an 18th-century landscape park, filled with historical sites and beautiful views. The River Mole runs locally, perfect for guided strolls in the summer.


  • Parking

  • Lots of on-site parking available.


St George's Care Home Reviews (63)

Total of 63, showing 61-63
9.8

St George's Care Home has a Review Score of 9.8 (9.844) out of 10, based on 23 reviews in the last 2 years. Over all time St George's Care Home has 63 reviews.

Overall Experience

  • 50
  • 13
  • 0
  • 0
  • 0

Date Published

63
6
11
23
40

Review from Lorraine H (Wife of Resident) published on 9 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband came to St George's in April 2015. He had early onset Alzheimer's and his behaviour was extremely challenging as he was still so young and strong and didn't understand what was going on. I cannot stress how wonderful ALL the staff have been through some very difficult times. The nursing,
care, reception, housekeeping, cleaning and maintenance staff all made us welcome and my husband was cared for with such professionalism and loving concern. Sadly, he passed away in January and everyone was so kind and supportive especially when we wanted to be with him at the end and we were there all the time. They not only cared for him, ensuring his comfort and dignity, feeding and giving him personal care, they looked after our emotional needs. I cannot speak highly enough of all at St George's and my children and I could never thank them enough.

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Review from Lesley B (Daughter of Resident) assisted by family/friend published on 19 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

St George's has been fantastic since the moment my mother arrived, specialising in needs as she has challenging behaviour. The health care commission reports are wholly wrong in my opinion and I am highly critical of them, I think the St George's do a fantastic job and are extremely conscientious.
Staff
are wonderfully dedicated, caring and understand dementia, which I think the commission do not. They work hard, are respectful and dedicated at provided care. Play leaders are imaginative and thoughtful with their programmes.

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Review from Jane M (Daughter of Resident) published on 31 July 2015
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been in St. George's nursing home for 10 months. I see her regularly and I am very pleased with her care and how she seems to have improved health wise since last year when she arrived to live with my family. It was a difficult choice to put mum in a nursing home but it was recommended after
many trips to A & E and a couple of long hospital stays. The staff at St. George's soon gave me confidence that we had done the right thing for mum. Mum still has a good memory so she knows that she has lived with us but when she comes to visit she tells us when she is ready to go 'home', that is to St George's. Mum has likes and dislikes and when she has told staff what she wants, they try to accommodate her. My sister visits mum a lot less frequently due to distance but last weekend when she took mum out she commented on how well mum looked compared to a year ago.

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Current Review Score: 9.8 (9.844)

Overview of Review Score

The Review Score of 9.8 (9.844) out of 10 for St George's Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.844 for St George's Care Home is calculated as follows: ( (231 Excellents x 5) + (34 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 269 Ratings = 4.844

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St George's Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 27 Mar 2025

Spacious rooms available for dementia care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.


Awards / Recognitions (7)

Top 20 Large Care Home Groups 2025

Recipient: Bupa Care Homes

Date: Friday 31 Jan 2025 More details

Top 20 Large Care Home Groups 2023

Recipient: Bupa Care Homes

Date: Tuesday 28 Feb 2023 More details

Top 20 Large Care Home Groups 2022

Recipient: Bupa Care Homes

Date: Thursday 30 Jun 2022 More details

News (14) & Events (0)

News

Upcoming Events

There are no upcoming events for St George's Care Home

Meet the Team (8)

Sachin

Sachin Rajkumarsingh

Job Title: Home Manager

Joined: 2021

I joined Bupa at St Georges in December 2021, I have got 20 years of experience in the care industry where I started as a carer and made my way up the ladder to the home manager position. I have previously managed another Bupa care home where we achieved an outstanding CQC rating for the home.

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Vanessa

Vanessa Eugene

Job Title: Clinical Deputy Manager

I hail from the beautiful island of St. Lucia in the Eastern Caribbean. I have been a Registered Nurse for over 10 years. I have worked in general medical and surgical nursing, operating room and Intensive care nursing, and community nursing and I am also a certified Midwife.

I worked with the NHS at East Surrey Hospital for almost 3 years and during the initial covid pandemic. I recently left there and joined this fabulous team at St Georges.

I have had a passion for caring from a young age, and I am happy to help in any way to ensure the health and happiness of our residents and their loved ones.

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Helen

Helen Forster

Job Title: Financial Administrator

Joined: 2022

I started here as a financial administrator in March 2022 and have been working for Bupa for the last 9 years.

I am on hand for any support or advice in regard to any financial questions.

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Kim

Kim Burden

Job Title: Receptionist

Joined: 2008

As a Receptionist, I am the first point of contact for all telephone calls and personal visitors to the care home, ensuring that all customers both internal and external are treated in a professional manner with respect and dignity.

With lots of care experience and empathy, I love to have dealings with the residents and their relatives.

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Margherita

Margherita Mangiaracina

Job Title: Receptionist

Joined: 2022

After nearly 26 years in retail, working as an assistant manager, I decided to leave and do something different. I joined St Georges care home in January 2022 and I really enjoy working here.

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Tomasz

Tomasz Czapczyk

Job Title: Chef Manager

Joined: 2020

I am originally from Poland. I finished my studies in sociology and started working in the catering industry for the last 14 years.

I have experience supplying meals to schools and have worked in Italian restaurants, pubs and hotels. I started working at St Georges Care Home in March 2020. I am passionate about food and love to cater for everyone’s needs.

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Amanda

Amanda Jackson

Job Title: Activities coordinator

Joined: 2001

I have worked as the activity coordinator at St George’s since June 2001. As a young girl, I trained in fashion journalism at the London College of Fashion in Oxford Street.

I have previously worked as a journalist in local newspapers. I used to write a music column called Sound Scene whereby I interviewed new up-and-coming bands in the local area. My other jobs include working as a nursery assistant for local childcare providers and I was also a civil servant, working for the Inland Revenue.

I love my job - it is varied and each day is vastly contrasting. I work with a very effective team who all bring different qualities and strengths to the department. Ultimately as a team, we all work together to enrich the resident’s lives which is of course our central goal.

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Roderick

Roderick

Job Title: Maintenance Operative

I have been working as a maintenance operative for many years now and really enjoy my job.