Glebe House

Church Lane, Chaldon, Caterham CR3 5AL
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9.6 35 Reviews
  • Glebe House, Caterham
Glebe House, 'finest Care Home in Surrey' located in Chaldon, Near Caterham, is an excellent, independently run Care Home of character and distinction offering the highest quality Residential and 24 hour Nursing Care. This late Georgian and Victorian house set in secluded landscaped gardens with beautiful views is home for up to 41 residents, in mainly single rooms. The owners and staff of Glebe House are committed to providing the highest levels of quality care in a warm, homely environment. The Home has undergone a programme of refurbishment which has included the addition of a fully equipped Hairdressing Salon. The full time activities coordinator provides a full programme of activities tailor-made for the residents. Carers recognise that meal times are a focal point of the day for residents and the in-house chefs prepare dishes from a varied menu. All food is home cooked and the chefs cater for all dietary requirements. Glebe House offers a variety of health packages, including long-term care, respite or day care and a visit is well recommended.

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Care Provided by Glebe House

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 43 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Glebe Care Ltd
  • Person in charge
  • Sam Hadzisa (General Manager)
  • Admission Criteria
    • Ages 40+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2005

Funding & Fees Guide for Glebe House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,500 – £1,645
    • Self-Funded Residential Dementia Care £1,500 – £1,645
    • Self-Funded Nursing Care £1,500 – £1,645
    • Self-Funded Nursing Dementia Care £1,500 – £1,645
    • RESPITE Self-Funded Residential Care £1,500 – £1,645
    • RESPITE Self-Funded Residential Dementia Care £1,500 – £1,645
    • RESPITE Self-Funded Nursing Care £1,500 – £1,645
    • RESPITE Self-Funded Nursing Dementia Care £1,500 – £1,645
  • (these prices are only a guideline, please contact Glebe House to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • The Home offers ample parking with designated spaces for disabled parking.


Glebe House Reviews (35)

Total of 35, showing 21-35
9.6

Glebe House has a Review Score of 9.6 (9.560) out of 10, based on 8 reviews in the last 2 years. Over all time Glebe House has 35 reviews.

Overall Experience

  • 30
  • 5
  • 0
  • 0
  • 0

Date Published

35
6
6
8
27

Review from B O (Daughter of Resident) published on 23 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was cared for in an excellent manner. We both received wonderful support.

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Review from Tom H (Nephew of Resident) published on 21 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I want to thank the staff for all their support both to my uncle but also to his sons. They have been so kind to them during this difficult time, we couldn't have asked for better. Thank you so much!

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Review from M B (Resident) assisted by family/friend published on 15 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum said she was glad to be there. They made her very welcome, staff were very nice, helpful and always around when needed. The food was very good and the garden was beautiful. Staff were attentive.

Reply from Kathy Matthews, Admin at Glebe House

Thank you for your kind review. We hope your Mum has settled home, please send our love.


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Review from Alison A (Daughter of Resident) published on 15 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother spent a week in Glebe House for some respite care. Aged 92 she is fit and healthy but was feeling jaded after the long winter and decided she needed a bit of cossetting. She found the facilities, staff, care and food, as well as her accommodation to be excellent. Her general level of alertness
and good health meant that her conversation and interaction with other less robust residents was very compromised but that in no way reflects on the home, more highlights how well she is.

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Review from Alicia (Daughter of Resident) published on 3 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been very happy at Glebe. I am so glad that we found Glebe. All the staff are so very kind and very patient.

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Review from Richard B (Son of Resident) published on 2 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Having experienced a number of caring environments for Dad over the past 2 1/2 years, we are delighted that we have finally found somewhere that he is well cared for and feels safe and secure and would have no hesitation in recommending Glebe House to others considering this type of care.

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Review from Sue (Sister of Resident) published on 2 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn’t be happier with the care my sister is receiving. She loves it there and that’s what is important to us as a family.

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Review from Terence D (Son of Resident) published on 14 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are really pleased to have found such an excellent home for Dad. The family cannot fault the care that was provided at such a challenging time in his life.
We are deeply indebted to the staff for their kindness to him and his family.

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Review from Ruth H (Wife of Resident) published on 16 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was successfully rehabilitated at Glebe House after a two-week hospital stay. During my husbands stay at Glebe House, I visited him almost daily and would report on what I observed during my 4-hour daily visit. The staff were extremely helpful in resolving issues that my husband brought up.
They listened intently and compassionately and took action to clear up matters in my husband's muddled brain. I highly commend the Activities Coordinator who unfailingly brings light and cheer to the residents. The chefs provide excellent, nourishing meals and the carers are dedicated and compassionate. Negatives - Understaffed, the lounge and conservatory are too crowded and dementia patients who unsettle with their outbursts.

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Review from Annie S (Resident) published on 17 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very helpful, nothing, is to much trouble. Walked around the beautiful grounds. The house is beautiful.

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Review from Alicia H (Daughter of Resident) published on 5 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The transition to Glebe House has been very smooth and my mother who has Alzheimer's has settled very well. All the staff are very helpful and caring. Every day there has been some kind of activity to join in.

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Review from Frances John M (Resident) published on 26 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been here for a short stay. Everything is excellent, staff are great, activities are very good. I have really enjoyed the food. Lovely and clean. I feel very safe here.

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Review from Lynn H (Daughter-in-law of Resident) published on 11 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I first went through the door of Glebe House I felt like I was popping to see a friends house, it was warm, friendly a real home from home. The staff are so caring, nothing is too much trouble for them, the residents are their first concern. Every time we visit my mother-in-law there is some sort
of activity going on, the staff try very hard to keep the spirits up and keep their minds working with different quizzes, lots of fun for everyone. I would highly recommend Glebe House to anyone seeking care for themselves or a relative.

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Review from Dinah B (Resident) published on 18 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are excellent can not do enough for you, from management to the laundry staff. Food choice is excellent and suitable for everyone. The home is full of character and the surroundings are excellent. The wild life is amazing situated in a beautiful setting.

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Review from Winifred C (Resident) published on 6 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very comfortable here, I love my room overlooking the garden. The food is great and if you fancy something different they will provide this. I fancy a pasty.

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Current Review Score: 9.6 (9.560)

Overview of Review Score

The Review Score of 9.6 (9.560) out of 10 for Glebe House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.830 for Glebe House is calculated as follows: ( (80 Excellents x 5) + (12 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 94 Ratings = 4.83

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.73 Points relating to the number of positive Reviews for Glebe House is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6. 8 Positive Reviews ÷ 8.6 = 0.93

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Sep 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (2)

Sam

Sam Hadzisa

Job Title: General Manager

Joined: 2010

General manager


Sam joined Glebe House in 2010 and comes with a wealth of experience both Clinically and Deputising in Nursing Homes. She is a very experienced RGN and enjoys the clinical side to her role along with the managerial responsibilities and has a passion for delivering the highest standards of care to residents. Sam will always go the extra mile to ensure that all her residents needs are catered for to the highest standards.


Neena

Neena Evenor

Job Title: Administrator

Joined: 2019

Neena joined the team as our Administrator. She has experience of working in Health and Social care for children and adults. Neena provides help with the daily administration of the home and supports our Management team. She enjoys getting to know our residents and joining in the Activities.