Huntington House

Huntington House Drive, Hindhead GU26 6BG
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9.8 71 Reviews
  • Huntington House, Hindhead
Huntington House, part of The Huntington & Langham Estate, is a charming Victorian country house offering excellent nursing care, set within 30 acres of stunning gardens and grounds.

Established in 1978 and owned and run by the Hoare family from day one, Huntington House has a fantastic reputation for its holistic care and compassion. In 2013, the family enhanced their offering to the community by opening a specialist dementia facility onsite, Langham Court.

They have instilled their family ethos to create a wonderfully welcoming atmosphere at Huntington House, and their professional and friendly staff are always willing to go the extra mile to ensure residents' happiness.

Huntington House is all-inclusive, meaning that everything the home offers is part of a single weekly fee, including high-quality care, the hair salon, the bar bistro, fine dining and entertainment.

Visits to Huntington House are warmly welcomed – every day is an open day, so you are invited to pop in anytime for a tea and chat.

'Let their family look after yours.'

Care Provided by Huntington House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 39 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Beth Marden (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2017
    • Number of floors: 2

Funding & Fees Guide for Huntington House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,715
    • Self-Funded Residential Dementia Care from £1,715
    • Self-Funded Nursing Care from £1,715
    • Self-Funded Nursing Dementia Care from £1,715
    • RESPITE Self-Funded Residential Care from £2,135
    • RESPITE Self-Funded Residential Dementia Care from £2,135
    • RESPITE Self-Funded Nursing Care from £2,135
    • RESPITE Self-Funded Nursing Dementia Care from £2,135
  • Huntington House provides residential and nursing care from £1,715 per week.


    Room fees are all-inclusive - it is one price for all the care and support you will ever need, and includes food and drink, hospitality, activities, transport, hairdressing and newspapers.


    External healthcare costs, such as physiotherapy, chiropody, dentistry etc. are not included.


    We provide dementia care for early-stages of dementia. Specialist dementia care is provided in our other care home, Langham Court, which is also on The Huntington & Langham Estate.


  • (these prices are only a guideline, please contact Huntington House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visiting is welcomed at any time, please do pop in. Dog friendly and would love to see your pet when you visit.


  • Parking
  • Plenty of free parking is available.


Total of 71, showing 1-20
9.8

Huntington House has a Review Score of 9.8 (9.826) out of 10, based on 19 reviews in the last 2 years. Over all time Huntington House has 71 reviews.

Overall Experience

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  • 9
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Date Published

71
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Overall Experience  Overall Experience 5.0 out of 5

I wish to comment on the excellence of care taken by all at the home for my mother, who has been a resident at Huntington for more than five years. I initially had reservations about the quality of care it would be possible for her to receive once it became necessary for her to move from her own home,
but Huntington have consistently exceeded any hopes I could have formulated. The staff have been friendly, welcoming and endlessly supportive of our mother throughout that time, showing endless patience with her. In particular, I am exceedingly grateful for the care and persistence taken in recently resolving a difficult problem involving the local authority. The owner of the care home could not have done more, and I will be forever grateful to the management for their kindness, their generosity, and their obvious concern above all for the welfare of our mother. As others have noted, Huntington House truly is an exceptionally well run care home.

Reply from Charlie Hoare, Managing Director at Huntington House

Thanks so much for your kind words and recognition, I'm just pleased we managed to achieve a positive outcome. Thanks again for your support. Best wishes


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Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Huntington House in 2019 after the death of my father when she found she was unable to cope with daily life any more. Having thought her days were nearly over, within just a few weeks there was a noticeable change in her as she became stronger in both body and mind, which I put
down to the exceptional care she received and continues to. She trusts the long-term staff who work there as do I. The homely environment is warm and comfortable, she enjoys her meals (where her dietary intolerances are well catered for) in the lovely dining room, her complex medical needs are looked after by competent, experienced nurses and the staff are genuinely kind and caring. It is a huge comfort to know that she is safe, happy and so well looked after and I really could not ask for anything more. I would add that the way Huntington responded to the pandemic was remarkable and although I missed my mother terribly during this time, I felt that she was in the best place possible place.

Reply from Charlie Hoare, Managing Director at Huntington House

Thanks so much for your heartfelt feedback, and recognition of the team's efforts in the pandemic - your kind words will mean so much to everyone. Best wishes


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Overall Experience  Overall Experience 5.0 out of 5

My mother went into Huntington House for one month for respite care while I was abroad. The feedback from relatives who visited her, and from our own Facetime calls, was always extremely positive. The staff were unfailingly helpful and warm and seemed to have developed a very good relationship with
my mother. This clearly helped her to settle in very quickly and ensured that her stay was a very happy one. We would be delighted to use Huntington House again at some point.

Reply from Charlie Hoare, Managing Director at Huntington House

Thanks so much for taking the time to leave a review. Very pleased to hear your mother had such a positive experience, and would consider Huntington House again. Best wishes, Managing Director.


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Overall Experience  Overall Experience 5.0 out of 5

Huntington House was a breath of fresh air from the moment the door was opened. All of the staff, whatever the role were caring, friendly, professional and nothing was too much trouble. My sister was very well cared for, always clean, tidy with lots of company when she wanted it. Her pain very well
controlled, the staff were wonderful, showing real affection for her and us, notifying us of any concerns or changes. We as a family were delighted that her last few months were at Huntington House.

Reply from Charlie Hoare, Managing Director at Huntington House

Thank you for taking the time to leave such a lovely review. Your kind words will be really appreciated by the whole team, and we are so glad you and your sister had such a positive experience. Best wishes, Charlie


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Overall Experience  Overall Experience 5.0 out of 5

My brother arrived here for his end of life care after several weeks in a hospice. The hospice was excellent but this was a much more suitable and homely place for the time he had left. The nursing care he needed was more than many nursing homes can provide, but the Huntington House team took it all
in their stride. His care was skillful and tender - more like 'a home with nursing' than a conventional nursing home.


He had a lovely large room with an outlook over glorious woodland in a quiet area of the building. Huntington is a converted older house, but the conversion has been done with modern care standards in mind - proper bathrooms, room for the gradually increasing equipment needs, wide doors and corridors etc. The staff do not wear uniforms or name badges, which encourages getting to know their names and a family feel. I certainly felt they knew me (and, more importantly, my brother) quickly. The team responded rapidly to his changing needs, which was very reassuring.


Reply from Charlie Hoare, Managing Director at Huntington House

Thanks so much for such a thoughtful review, and your kind words about your brother's care. It will really help others in a similar situation to know the level of care they can expect from us, and the team will be so pleased that their care was so appreciated. Best wishes


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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been at Huntington for about 2 years. She is well cared for and seems happy. She has a lovely room looking out onto the garden and field beyond. I feel happy that she is safe and that the provision of 24-hour cover is in place. The staff are very caring and kind and there is a real
family atmosphere which makes you feel confident that your family member is treated with dignity.

Reply from Charlie Hoare, Managing Director at Huntington House

Thank you for taking the time to leave a review, and for your kind words. It's lovely for the team to receive recognition for their kindness and the family atmosphere that it helps to create. Best wishes, Charlie


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Overall Experience  Overall Experience 5.0 out of 5

Relatively early days for me but I feel we made the right choice (out of 3) close to home.
Very professionally managed and all the staff are excellent, as is the food!
Tempted to say faultless, on reflection, yes.

Reply from Charlie Hoare, Managing Director at Huntington House

Thanks very much for taking the time to leave a review, and for your compliments, they're much appreciated. I'm pleased to hear that you think so highly of the team and the food! Best wishes, Charlie


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been living at Huntington House since 2016 and we are extremely happy with the care she receives. The staff are warm and caring and also professional. We definitely feel she is in safe hands.

Reply from Charlie Hoare, Managing Director at Huntington House

Thanks very much for taking the time to leave a review, and for your kind words. The team will be so pleased to hear that their care and kindness is appreciated. Best wishes, Charlie


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Overall Experience  Overall Experience 5.0 out of 5

Huntington House is exceptional; a family-owned and managed concern, and their ethos of 'Let our family look after yours' really does ring true. From the moment you walk in the door, you can see and feel the genuine caring and friendliness of all the staff. They are all very friendly, and wonderfully
attentive and nothing is too much trouble.
Set on beautiful grounds, Huntington House is a very welcoming place. There are always plenty of activities available each day to those who want to take part. Once staff had worked out Mum's interest they have now encouraged her to participate in many activities which were not previously available to her and as a result, she has made new friends and is able to get outside.
Although she has only been there a few months, I would not hesitate to recommend it.

Reply from Charlie Hoare, Managing Director at Huntington House

I'm so pleased to hear that your Mum has been enjoying participating in activities, and the team will be really happy to know that they've helped make a difference. Thanks very much for taking the time to leave this lovely review. Best wishes, Charlie


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Overall Experience  Overall Experience 5.0 out of 5

My friend has been a resident at Huntingdon House for about 12/18 months. She is cared for well by all the staff. Her room is bright and cheerful with views across the grounds. She loves the menu choices and is grateful to the housekeeping and catering staff for the efforts they make to present the
food so well and cater for her likes.
Her birthday was celebrated with other residents in the lounge decorated with balloons and a delicious cake was enjoyed.
When my friend has required medical attention this is provided by the excellent GP Surgery with prompt transfers to the local hospital accompanied by staff from Huntington House. Throughout a protracted stay in hospital, the Huntingdon House team remained in contact with us and with my friend. We could not ask for better care for our dear friend who is treated as an individual but also feels very much a part of the Huntingdon family.

Reply from Charlie Hoare, Managing Director at Huntington House

Thanks so much for such meaningful comments about the holistic care at Huntington House, the team will be thrilled to hear that everything they do is so appreciated. Best wishes.


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Overall Experience  Overall Experience 4.0 out of 5

My mother has been well cared for almost five years at Huntingdon House. I looked at probably 5 or 6 before selecting Huntington House, which being family owned immediately felt different to the portfolio-owned care homes.

Reply from Charlie Hoare, Managing Director at Huntington House

Thanks very much for taking the time to leave a review, and for your thoughtful comments, they're much appreciated. Best wishes, Charlie


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Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Huntington House.
As I'm sure with all families it's with a heavy heart the decision to have to put a family member into a home! We had reached a point where home care was no longer possible, the help and support the family got has been continued throughout. Mum has had the
most loving support and care, medically they are very quick to respond and there is always a friendly staff member on hand for a chat with Mum.
She has improved and already settled and has a much happier outlook, I think this is down to the exceptional care and constant smiles she receives 24/7.
Keep up the good work, thank you.

Reply from Charlie Hoare, Managing Director at Huntington House

Thanks very much for taking the time to leave a review. I'm so pleased you have noticed an improvement in your Mum since she's been with us and that everyone's smiles are making a difference! That's lovely to hear. Best wishes, Charlie


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Overall Experience  Overall Experience 5.0 out of 5

Huntington House has provided wonderful care for both my parents and continues to do so for my Mother. Always incredibly friendly and professional, it is somewhere she happily calls 'home'. The warmth and kindness of everyone there is fantastic. Thank you!

Reply from Charlie Hoare, Managing Director at Huntington House

Thanks so much for your review. I'm so pleased to hear that your mother feels at home here. It is a pleasure to have looked after your parents, and the team really appreciate all the gratitude from your family. Best wishes.


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Overall Experience  Overall Experience 5.0 out of 5

We are absolutely delighted with the care that our mother is receiving. The staff are unfailingly cheerful, helpful and always have her best interests at heart. She herself says she is very happy with her care and loves having all the staff chatting with her and looking after her, both day and night.
For
her 90th birthday, they arranged a wonderful tea party for us all. We would not hesitate to recommend Huntington House.

Reply from Charlie Hoare, Managing Director at Huntington House

Thanks so much for the wonderful feedback and I'm really pleased the tea party was a success. The team will be really grateful for your kind words and hearing that their efforts are appreciated. Best wishes.


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Overall Experience  Overall Experience 5.0 out of 5

Pleasant, homely nursing home nurses are very kind and professional, and nursing care is excellent. Homemakers are lovely. Nothing is too much trouble.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Huntington House for several years and is very happy and thriving there. Staff are friendly, caring and helpful, communicating any concerns promptly, including follow up if needed.
Although able to care for herself my mother's health needs can be appropriately met
by the provision of 24-hour cover of nursing staff; this ensures she receives the more in-depth monitoring that she requires.
She also has specific dietary needs which are well met. The food is of excellent quality, beautifully cooked and good portions. There is a varied menu and a glass of wine is always available. I visit and stay for lunch regularly and am always impressed with the quality of the meals.
My mother also takes advantage of the weekly hairdresser visits which help her to feel and look her best.
There is a varied programme of activities for residents to participate in if they wish.
All round, an excellent residential home with great facilities and caring staff.

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Overall Experience  Overall Experience 5.0 out of 5

I have spent a very comfortable and happy time at Huntington House. All the staff here have a genuine commitment to caring for all the residents. They are well-trained and competent in all areas. I was given an excellent choice of food and drinks. There were numerous activities which I could join in
or not. Staff were happy to take me for a daily walk and my medical needs were dealt with professionally. This is a very happy, caring family-based home. Excellent.

Reply from Charlie Hoare, Managing Director at Huntington House

Thank you kindly for your feedback and such lovely comments. I am so pleased you were happy with your stay at Huntington House and were able to enjoy the grounds on your walks. The team will be delighted to hear your recognition for their care and hospitality. Wishing you all the best, Charlie


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Overall Experience  Overall Experience 5.0 out of 5

Huntington House is an exceptional care home and during my great-aunt's 9-month stay, we found the staff and facilities flawless. She was very happy and thanks to the option of shared mealtimes and daily social activities, she was able to strike up some very dear friendships with the other residents.
As a family-owned and managed concern, Huntington House has an ethos, genuine love and affection for the residents that contrasts very starkly with the larger, more corporate care providers. Set in the beautiful Surrey Hills there was always something to discuss on our visits and weather permitting, we were able to take my great-aunt out to see the animals on the grounds, sit in the gardens and enjoy a cup of tea and cake that the staff were happy to bring out to us. The care was second to none and it was immensely reassuring to know that our great aunt was in such capable hands. We are forever in debt to Huntington House and I wouldn’t hesitate to recommend it.

Reply from Charlie Hoare, Managing Director at Huntington House

Thanks so much for your kind words, the team will be over the moon to know how appreciated they were, and it's lovely to hear how much that time with your great-aunt meant to you all. It was certainly a privilege to look after her and be a part of that time in your life. Thanks again


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Overall Experience  Overall Experience 4.0 out of 5

My stay at Huntington House was good. I broke my pelvis in a fall crossing from a pavement on the 6th December 2023. The care in the home was good and my pain was controlled very well. The night staff were excellent and the day staff likewise, but difficult to remember all their names!
Huntington
House is a very special place. The dining room was alright, but at times disappointing, because one girl wasn't very welcoming to me!

Reply from Charlie Hoare, Managing Director at Huntington House

Thanks very much for your feedback, and for your lovely card to two members of staff in particular, which they proudly shared with me recently. I'm sorry to hear of your experience in the dining room, as we always strive to create a friendly, homely atmosphere. I'll make sure we review our hospitality as part of our continual improvement plan.


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Overall Experience  Overall Experience 5.0 out of 5

This review relates to care my aunt has received since she came to the home at the end of July 2022. Although she wishes she were back in her own home she is happy and well cared for at Huntington House.

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Current Review Score: 9.8 (9.826)

Overview of Review Score

The Review Score of 9.8 (9.826) out of 10 for Huntington House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.826 for Huntington House is calculated as follows: ( (189 Excellents x 5) + (31 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 224 Ratings = 4.826

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Huntington House is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Jun 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Charlie

Charlie Hoare

Job Title: Managing Director

Joined: 2014

Having grown up in Huntington House and spent my childhood living alongside the people we've looked after, I have a unique insight into care. As a result, I am always trying to find ways to make our care home more of a, well, home. I've pioneered a care model that breaks down the barriers between residents and staff, and have been invited to speak at industry events about the importance of relationship-centred care and creating a sense of belonging in an industry that often aspires to be hotel-like with more emphasis on hospitality than homeliness.
Pre-Covid, my own family played a big part in our home, and we are currently training our new puppy (a miniature dachshund) to be a therapy dog that will hopefully soon be coming to the homes with me on a daily basis.
I am always more than happy to chat to anyone trying to figure out the best way forward for their loved one requiring care, so please don't hesitate to contact us and ask for me if I can help in any way at all.


Frequently Asked Questions about Huntington House

What types of Care is Huntington House registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Huntington House provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Huntington House have?

There are 35 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Huntington House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Huntington House to the centre of Hindhead?

0.5 mile(s) as the crow flies, distance by road may be significantly further.