Huntington House

Huntington House Drive, Hindhead GU26 6BG
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9.8 71 Reviews
  • Huntington House, Hindhead
Huntington House, part of The Huntington & Langham Estate, is a charming Victorian country house offering excellent nursing care, set within 30 acres of stunning gardens and grounds.

Established in 1978 and owned and run by the Hoare family from day one, Huntington House has a fantastic reputation for its holistic care and compassion. In 2013, the family enhanced their offering to the community by opening a specialist dementia facility onsite, Langham Court.

They have instilled their family ethos to create a wonderfully welcoming atmosphere at Huntington House, and their professional and friendly staff are always willing to go the extra mile to ensure residents' happiness.

Huntington House is all-inclusive, meaning that everything the home offers is part of a single weekly fee, including high-quality care, the hair salon, the bar bistro, fine dining and entertainment.

Visits to Huntington House are warmly welcomed – every day is an open day, so you are invited to pop in anytime for a tea and chat.

'Let their family look after yours.'

Care Provided by Huntington House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 39 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Beth Marden (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2017
    • Number of floors: 2

Funding & Fees Guide for Huntington House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,715
    • Self-Funded Residential Dementia Care from £1,715
    • Self-Funded Nursing Care from £1,715
    • Self-Funded Nursing Dementia Care from £1,715
    • RESPITE Self-Funded Residential Care from £2,135
    • RESPITE Self-Funded Residential Dementia Care from £2,135
    • RESPITE Self-Funded Nursing Care from £2,135
    • RESPITE Self-Funded Nursing Dementia Care from £2,135
  • Huntington House provides residential and nursing care from ÂŁ1,715 per week.


    Room fees are all-inclusive - it is one price for all the care and support you will ever need, and includes food and drink, hospitality, activities, transport, hairdressing and newspapers.


    External healthcare costs, such as physiotherapy, chiropody, dentistry etc. are not included.


    We provide dementia care for early-stages of dementia. Specialist dementia care is provided in our other care home, Langham Court, which is also on The Huntington & Langham Estate.


  • (these prices are only a guideline, please contact Huntington House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visiting is welcomed at any time, please do pop in. Dog friendly and would love to see your pet when you visit.


  • Parking
  • Plenty of free parking is available.


Total of 71, showing 21-40
9.8

Huntington House has a Review Score of 9.8 (9.826) out of 10, based on 19 reviews in the last 2 years. Over all time Huntington House has 71 reviews.

Overall Experience

  • 61
  • 9
  • 1
  • 0
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Date Published

71
5
17
19
52
Overall Experience  Overall Experience 5.0 out of 5

Mum visited Huntington House for a four week respite period. She was very pleased with the attention she received and was treated with respect and consideration.
We would not hesitate to use the home again and if and when the need arises for a permanent residency this would be her number one choice.

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Overall Experience  Overall Experience 5.0 out of 5

The home has been exemplary in its care for my father. On his recent death, the staff members seemed just as upset as I was!
The management is caring and hands-on; its supervision instils a caring attitude, which is so much the ethos of Huntington House from every member of staff. We have seen the
kindness and willingness to do anything they can with professionalism. I would not hesitate to recommend Huntington House as a place to put a loved one.

Reply from Charlie Hoare, Managing Director at Huntington House

Dear Janet, thanks so much for your kind words. It was an absolute privilege to look after your father and to witness such strong family bonds between you all. Best wishes.


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Overall Experience  Overall Experience 5.0 out of 5

My stay was very good. Service superb, nursing top class, food too. Made good friends. Staff have memories of my mother who was here and ended her days here - many memories. Good luck to you all and jeep well, times have been difficult.

Reply from Charlie Hoare, Managing Director at Huntington House

Dear Anne-Marie, sorry for not responding sooner, but it was a pleasure to have you at Huntington House. Thank you for your kind words, and it's music to my ears to hear that you made friends and reminisced about your mother. I hope you are well. Best wishes, Charlie


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Overall Experience  Overall Experience 5.0 out of 5

My wife and I were obliged to find emergency accommodation when a tree fell on our house. The management at Huntington House reacted rapidly and with great consideration on a stormy Friday evening. My wife and I were given a very nice room at this notice and have been cared for, for seven weeks in an
exemplary way with patience, kindness and good humour. The atmosphere at Huntington House is friendly and informal, but nevertheless, one of business-like efficiency. I couldn't have asked for more.

Reply from Charlie Hoare, Managing Director at Huntington House

Dear Thomas, sorry for not responding sooner, but thank you for your kind words and gratitude. We were only too pleased to help in such unfortunate circumstances. Storm Eunice feels like a distant memory with the recent heat wave, and I hope the damage to your house has all been resolved now. I hope you're both well. I hope you are both well. Best wishes.


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Overall Experience  Overall Experience 5.0 out of 5

I had just come out of hospital and needed a few days' rest and relaxation. The only fault I found was that there was nowhere quiet to sit and read other than my own room. The lounge either had a large TV on or residents were talking or playing games. There were just two chairs at the far end of the
corridor where I used to go and sit and read.

Reply from Charlie Hoare, Managing Director at Huntington House

Dear Michael, thanks for your feedback. Our conservatory, which has been used as a visiting room during the pandemic, is usually a lovely quiet spot to sit and read with views over the valley. Now that more bedroom visits are being made possible, we hope that the conservatory will be available again for individuals to enjoy. I really hope it didn't have too much of an impact on your stay. Best wishes, Charlie


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Overall Experience  Overall Experience 5.0 out of 5

My husband has complex needs and has regular respite breaks at Huntington House. The care is excellent, the staff are always friendly and helpful, and he always seems happy to go. Their care reassures me that I can leave him without worrying about his welfare, knowing they would contact me if there
were a problem.

Reply from Charlie Hoare, Managing Director at Huntington House

Dear Jill, thanks very much for your positive comments, we're so glad you feel reassured that your husband is in safe hands. Many thanks.


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Overall Experience  Overall Experience 5.0 out of 5

We moved my father to Huntington House from another nursing home because of the wonderful atmosphere and outside space. The staff from the receptionist through to the excellent nursing staff cannot be faulted.
Their care and compassion for my father is wonderful. He is now bedbound and in his final
stages of life and their end of life communication has been wonderful. I cannot recommend them and their home highly enough.

Reply from Charlie Hoare, Managing Director at Huntington House

Dear Helen, thanks so much for your kind words, the team will be over the moon to know their care is so appreciated. Many thanks.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been resident at Huntington House for almost 5 years, and has been very happy and well cared for. She is in her nineties but still quite strong and healthy for someone her age. The nursing care has been excellent - Mum can still walk with a frame and still enjoys activities and periods
outside when the weather and Covid permit. Huntington House is a real home from home for her. We highly recommend its staff and facilities.

Reply from Charlie Hoare, Managing Director at Huntington House

Hi Alison, sorry for not replying sooner, but we're very grateful for your lovely comments, and so pleased that your mum feels at home here. It is a privilege to have her at Huntington House - her love of nature has helped everyone see the beauty in our surroundings, especially during the pandemic.


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Overall Experience  Overall Experience 5.0 out of 5

My aunt was apprehensive about leaving her home for two weeks but was pleased to be met and settled in by the friendly team. She suffers from anxiety but was reassured at every step. She commented after she returned home that she was happy to be back but had actually enjoyed her stay. I was happy with
the outcome, and the only small hitch was a mix up with clothes on return, but I consider this a minor problem.

Reply from Charlie Hoare, Managing Director at Huntington House

Dear Rosie, thanks so much for taking the time to leave a review, and I'm glad that your aunt enjoyed her stay. I'm sorry for the clothing mix up, but thanks for your understanding. I'm assured it was resolved in the end, but please let us know if there are still any issues. We wish your aunt all the best.


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Overall Experience  Overall Experience 5.0 out of 5

Very nice and quiet room with friendly and helpful staff. Good food was well served in my room. Excellent bathroom with shower - pleasant look out onto tress as first-floor room.
Overall view - excellent.

Reply from Charlie Hoare, Managing Director at Huntington House

Thank you so much for taking the time to review your stay and leave your lovely comments. We're very glad you had a positive experience, which the team will be really pleased to hear. Best wishes.


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Overall Experience  Overall Experience 5.0 out of 5

The care my late mother received here was quite short of amazing. I spent ages trying to find a home for my mother when she became ill and no other home came close to what Huntington House offered. I was able to decorate her room with her pictures and furniture so when she moved in she felt it was a
familiar place. Residents are treated with real respect. I regularly see staff giving residents a hug or cracking a joke with them. It's a wonderful environment with lots of activities. It offers safety and security at a time when loved ones need it most. It is a real home with sensitive and communicative staff who became a part of my family over the last 10 years. There are staff there who have been there since my mother became a resident which speaks volumes. When my mother died, I got huge support and this journey has been made so much easier because of that and them. When she was nearing her end the staff ensured she was able to pass peacefully at what was then her home. My thanks for that.

Reply from Charlie Hoare, Managing Director at Huntington House

Dear Bronwen, thanks so much for such a lovely testimonial, the team and I are incredibly grateful to know how much Huntington House has meant to you over the years, and do hope you'll stay in touch. Thank you for allowing us the privilege of becoming part of your family.


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Overall Experience  Overall Experience 4.0 out of 5

My mother has received exceptional care and compassion since taking up residency at Huntington House. There is a family-like attitude within the team who nurse for my mother's needs. Management prioritises looking after their staff and indeed the consistency of faces and minimal staff turnover is noted.
Of course, the location and environment are exceptional. My mother loves the cuisine and in fact, believes she is staying in a five-star hotel.

Reply from Charlie Hoare, Managing Director at Huntington House

Thanks so much for your feedback, we are thrilled that your mother has had such a positive experience and the team will be delighted to know their approach to care is appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

My sister and I never fail to be so very grateful and impressed by the kindness of the staff at Huntington and the high quality of care. Each resident is treated with the utmost respect and as individuals, nothing seems to be too much trouble. We looked at a large number of local care homes for our
father, this stood out amongst them as by far the best.

Reply from Charlie Hoare, Managing Director at Huntington House

Thank you for your kind words, it means a lot to us and it is such a pleasure looking after your father.


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Overall Experience  Overall Experience 5.0 out of 5

Very caring and friendly staff.
Both my parents have been in this home, and my siblings and I have been very happy to see how they have been looked after. The home tries hard to create a homely and supportive atmosphere.

Reply from Charlie Hoare, Managing Director at Huntington House

Thank you for your review, it has been a real privilege to have your parents here on the estate.


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Overall Experience  Overall Experience 5.0 out of 5

I can’t sing the praises of the home and staff here. From the owners and managers right the way across the team to the magnificent carers, they have been so helpful, friendly, kind and considerate to my mother and the rest of our family. Nothing is too much trouble and they always try to involve Mum
in the day to day events of the home.
The extra mile is in the details, extracurricular activities here are fantastic, fun and uplifting for all the residents and their loved ones.
We started with a respite stay and loved it so much Mum just never left.
An absolutely wonderful place for my mum to live out the rest of her beautiful life.

Reply from Charlie Hoare, Managing Director at Huntington House

Hi Jenny, thanks so much for your kind words. The team will be so touched to hear this. It's music to our ears that your whole family are happy with everything. Thanks again.


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Overall Experience  Overall Experience 5.0 out of 5

My Nan and Grandad were moved into Huntingdon House, at ages 94 and 99, after living independently. Both Nan and Grandad were given exemplary care. Nan joined in the day time activities, particularly enjoying the cooking and the day trips out. Grandad enjoyed talking to the care home staff about his
life experiences, with the staff giving him time to talk.
I cannot recommend Huntingdon House highly enough. They were so kind and considerate and made the transition from living independently to assisted so seamless.
We cannot thank the staff enough, you made Nan and Grandad's lives so wonderful and happy. Thank you.

Reply from Charlie Hoare, Managing Director at Huntington House

Thanks so much for your lovely words, and also for your kind offers of support during the lockdown period. It was a privilege to support your family, and glad you felt a part of ours.


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Overall Experience  Overall Experience 5.0 out of 5

We wanted Mum to stay at home as long as possible, so the decision to move to Huntington House was very hard but has turned out to be an excellent one. The quality of care has been exceptional with an extraordinary level of personalisation. During COVID, they have shown excellent judgement managing
risk vs Mum's quality of life. I recommend them unreservedly. They consistently go the extra mile for residents and their families.

Reply from Charlie Hoare, Managing Director at Huntington House

Thank you so much for these kind words, they mean a lot to us. It has been lovely to get to know your whole family, and we're so happy that we've been able to support you.


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Overall Experience  Overall Experience 5.0 out of 5

A well managed nursing home with accessible leadership. The staff in our experience were respectful, kind and caring. A variety of activities kept residents stimulated. The grounds are beautiful and well-tended, flower displays are dotted around the buildings. The menu provided was always varied but
if an individual preferred and alternative this would be provided.

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Overall Experience  Overall Experience 5.0 out of 5

Huntington House and all the staff have provided fabulous care for my mother throughout the years she has been here. Everyone is considerate, kind and compassionate to a degree that makes one realise it is not just an institution.
My mother is incredibly fortunate to be here. The food and facilities
and entertainment are all excellent.

Reply from Aylith Augier, Customer & Community Liaison at Huntington House

Thank you for taking the time to write such a wonderful review. We all feel privileged to have your mother as one of our family and are so very grateful for your kind words. All of us who live and work here do so because it is not an "institution" but a true community and family.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot praise this care home enough. The staff are always friendly, smiling and welcoming to both staff and family.
They were especially caring and supportive to us when my mother died, making sure my father didn't feel isolated.
It may not have the quality feeling of a 5-star hotel but feels like
a warm, comfortable home which suited my parents.

Reply from Aylith Augier, Customer & Community Liaison at Huntington House

Thank you for taking the time to write such a wonderful review. We pride ourselves in providing care in a homely setting rather than a hotel setting and find people living here prefer the relaxed atmosphere and comfort. It helps them feel like they are at home rather than living in "a" home. Thank you again, your comments will be passed to the team who take such pride in their roles here.


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Current Review Score: 9.8 (9.826)

Overview of Review Score

The Review Score of 9.8 (9.826) out of 10 for Huntington House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.826 for Huntington House is calculated as follows: ( (189 Excellents x 5) + (31 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 224 Ratings = 4.826

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Huntington House is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Jun 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Charlie

Charlie Hoare

Job Title: Managing Director

Joined: 2014

Having grown up in Huntington House and spent my childhood living alongside the people we've looked after, I have a unique insight into care. As a result, I am always trying to find ways to make our care home more of a, well, home. I've pioneered a care model that breaks down the barriers between residents and staff, and have been invited to speak at industry events about the importance of relationship-centred care and creating a sense of belonging in an industry that often aspires to be hotel-like with more emphasis on hospitality than homeliness.
Pre-Covid, my own family played a big part in our home, and we are currently training our new puppy (a miniature dachshund) to be a therapy dog that will hopefully soon be coming to the homes with me on a daily basis.
I am always more than happy to chat to anyone trying to figure out the best way forward for their loved one requiring care, so please don't hesitate to contact us and ask for me if I can help in any way at all.